snapshot of https://github.com/frappe/crm.git (develop, 2026-09-18; blobs > 131072B omitted)

crm/extends/notification_log.py

@@ -0,0 +1,49 @@
+import frappe
+
+# CRM doctype -> frontend list route. Records live at /crm/<route>/<name>.
+CRM_ROUTES = {
+	"CRM Lead": "leads",
+	"CRM Deal": "deals",
+}
+
+
+def before_insert(doc, method=None):
+	"""Point CRM notification emails at the CRM UI instead of the Desk form.
+
+	Notification Log's email builder uses `doc.link` when set, otherwise it
+	falls back to a Desk (`/app/...`) form URL. CRM users often have Desk
+	access restricted, so build a CRM frontend link for CRM documents.
+	See https://github.com/frappe/crm/issues/705.
+	"""
+	if doc.link:
+		return
+
+	route = get_crm_route(doc.document_type, doc.document_name)
+	if route:
+		doc.link = frappe.utils.get_url(route)
+
+
+def get_crm_route(doctype, name):
+	"""Frontend path for a CRM record, or None for non-CRM documents.
+
+	Tasks have no standalone page in the CRM UI, so link to their parent
+	Lead/Deal's Tasks tab, mirroring the in-app notification behaviour.
+	"""
+	if not name:
+		return None
+
+	suffix = ""
+	if doctype == "CRM Task":
+		parent = frappe.db.get_value(
+			"CRM Task", name, ["reference_doctype", "reference_docname"], as_dict=True
+		)
+		if not parent or not parent.reference_docname:
+			return None
+		doctype, name = parent.reference_doctype, parent.reference_docname
+		suffix = "#tasks"
+
+	list_route = CRM_ROUTES.get(doctype)
+	if not list_route:
+		return None
+
+	return f"/crm/{list_route}/{name}{suffix}"