snapshot of https://github.com/jitsi/jitsi-meet.git @ fd1749dd28f4138aa80234fc7f311b19aaffa0e7 (2026-09-15)
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resources/waiting-queue/waiting-queue.md
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resources/waiting-queue/waiting-queue.md
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# Waiting queue
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Visitors queue service is used for managing the visitors queue for the 8x8 video meetings by keeping visitors websocket connections opened and when a moderator opens the meeting, the visitors are notified and allowed to join the meeting.
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The moderators should be able to see the visitors count.
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## Authentication
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The JWT token is sent at least in the CONNECT STOMP message as connect header - see sample code:
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```
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headers = {
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Authorization: 'Bearer ' + token
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};
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stompClient.connectHeaders = headers;
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stompClient.onConnect = (frame) => {
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setConnected(true);
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console.log('Connected: ' + frame);
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stompClient.subscribe('/secured/conference/visitor/topic.' + conference, (message) => {
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showMessage(message.body);
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}, headers);
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};
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```
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### Visitors
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This endpoint should accept only visitor's jaas tokens for a conference specified as param to the endpoint and the token to be valid for that room. The token for visitors contains:
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```
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context: {
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user: {
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role: ‘visitor'
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}
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}
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```
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It allows visitors to connect to the /visitors websocket and wait for the start message to be published on /secured/conference/visitor/topic.{conference} topic.
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### Moderators
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This endpoint should accept only moderator's jaas tokens for a conference specified as param to the endpoint and the token to be valid for that room. The token for moderator contains:
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```
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context: {
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user: {
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moderator: true
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}
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}
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```
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It allows moderators to connect to the /moderator websocket and wait for the status message to be published on /secured/conference/state/topic.{conference} topic (triggered every 15 seconds).
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## Flow
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The flow is depicted below:
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## Topics
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The topics used:
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## API
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| Endpoint | Type | Auth | Use |
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|----------|:-------------:|------:|------:|
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| WS /visitor | WebSocket/STOMP | require client token for conference | Visitors open a websocket and wait to receive a message. Message format is not very important, since we’re starting with a single message – “ready to join”. But keep it extensible. If a conference is already live when a visitor opens the ws, immediately send a notification |
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| WS /state | WebSocket/STOMP | require client token for conference | Moderators use it to get the number of visitors waiting. Service sends updates for the number of visitors. To reduce traffic send updates at a minimum period and only if the count changed |
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| POST /golive | REST | require a server-to-server token for conference | Our backend calls it anytime the visitorsLive state for a conference changes from “false” to “true”, including when a conference is created with visitorsLive=true |
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>
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> Note: CONNECT and MESSAGE STOMP frames expect an additional header for Authorization
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>
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More on [STOMP](https://stomp.github.io/stomp-specification-1.2.html).
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## Sample code
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There is sample code showing how to handle the visitor case [here](./examples/visitor.js).
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