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+---
+title: "Custom terms of service"
+---
+<PlanAvailability slug="ent-plus" />
+
+Increase clarity on legal Mattermost expectations for internal employees and guests with the ability to set custom Terms of Service (“ToS”) agreements and re-acceptable periods.
+
+## Configuring terms of service
+
+To enable custom terms of service:
+
+1.  Go to **System Console \> Compliance \> Custom Terms of Service**.
+2.  Set **Enable Custom Terms of Service** to **true**.
+3.  Set **Custom Terms of Service Text** which contains your terms. Markdown formatting is supported, including lists, headings, and bolding.
+4.  Set **Re-Acceptance Period** to configure the number of days before Terms of Service acceptance expires, and when the terms must be re-accepted. Set to 0 if you don't want your terms to expire.
+5.  Select **Save**.
+
+Once saved, all users must accept the terms of service by clicking **I Agree** next time they log in, or on the next page refresh. If they do not accept, they will be logged out.
+
+<Note>
+
+If you make an update to your Terms of Service, make sure to update your terms of service link at **System Console \> Site Configuration \> Customization \> Terms of Service link**. This link is presented to all users when they log in, and it's easily accessible to end users after accepting the terms.
+
+</Note>
+
+## Frequently asked questions
+
+### What happens if I update my terms of service text?
+
+There will be no impact to your end users. Users will simply be required to accept the new terms on next login or page refresh.
+
+### What happens if a user doesn't accept the terms of service?
+
+Users won't be able to log in if they don't accept the Terms of Service.
+
+### How do I know if my users accepted the terms of service?
+
+Each time a user agrees to the terms of service, the agreement is recorded in the database:
+
+- A new field `AcceptedServiceTermsId` in the **Users** table indicates the most recent terms of service the user has accepted.
+- Each time a user accepts the terms, the action is recorded in the **Audits** table, containing the username, timestamp of acceptance, and other relevant information.
+
+### Why isn't this feature in Team Edition for GDPR compliance?
+
+Terms of service is presented to users on login and account creation, and available to users at all times in the link available by going to **System Console \> Site Configuration \> Customization**.
+
+This feature is intended to meet compliance requirements for large Enterprise companies.