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docs/main/integrations-guide/slash-commands.mdx

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+---
+title: "Slash Commands"
+---
+<PlanAvailability slug="all-commercial" />
+
+Execute actions with simple commands inside Mattermost. Learn how to [run Mattermost slash commands](/integrations-guide/run-slash-commands).
+
+## Built-in slash commands
+
+**Technical complexity:** [No-code](./faq#no-code)
+
+These out-of-the-box commands enable command line interaction with users, channels, and conversations. Examples of pre-built slash commands include `/invite` to add teammates to a channel, `/header` to set a channel description, or `/call` to start or join a call in a channel.
+
+Additionally, you can interact with the data model programmatically using [API endpoints](https://api.mattermost.com/). Responses are posted as the user who invoked the command, with possible username/icon overrides.
+
+Learn more about [built-in slash commands](/integrations-guide/built-in-slash-commands) available in Mattermost.
+
+## Custom slash commands
+
+**Technical complexity:** [Low-code](./faq#low-code)
+
+Slash commands are similar to an outgoing webhooks, but instead of listening for keywords in a channel they are triggered by users explicitly typing a preconfigured command. Using slash commands is similar to using a command line within a channel. This means if you type in a slash command it will execute without posting a message, whereas an outgoing webhook is only triggered by posted messages. The external service then processes the request and can return a response, such as plain text, rich message content, interactive buttons or forms, directly into the channel.
+
+Mattermost's slash command format is Slack compatible, so you can easily migrate your commands from Slack.
+
+Learn more about [building custom slash commands](https://developers.mattermost.com/integrate/slash-commands/custom/).
+
+### Example Use Cases
+
+Here are some example use cases for slash commands in Mattermost:
+
+**Project management**
+
+Typing `/jira create` opens an interactive dialog where you can file a new Jira issue directly from Mattermost, including fields like summary, description, and priority.
+
+**Incident response**
+
+Using `/pagerduty trigger` can open a form to start a new incident, notify on-call responders, and post details back into the channel so the team can coordinate.
+
+**Knowledge retrieval**
+
+A command like `/docs search authentication` queries your documentation system and returns a list of relevant articles rendered using [Mattermost Blocks](https://developers.mattermost.com/integrate/reference/mm-blocks/) with links.