snapshot of https://github.com/mattermost/mattermost.git (master, 2026-09-16; blobs > 131072B omitted)

docs/main/product-overview/accessibility-compliance-policy.mdx

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+---
+title: "Accessibility Compliance Policy"
+---
+Digital accessibility removes barriers to ensure full participation with digital experiences. People with disabilities may use assistive technology like screen readers or alternative input devices. We prioritize accessibility to deliver an experience that works for everyone, involving accessible designs, compatible code, and a logical, functional user interface for all.
+
+This policy outlines our commitment to accessibility through the Voluntary Product Accessibility Template (VPAT), which documents our product's compliance with accessibility standards.
+
+## Policy and commitment
+
+At Mattermost, we strive to create a fair environment for everyone. We work continuously to ensure our digital products are accessible for all and are committed to following the W3C Web Content Accessibility 2.1 Guidelines and other applicable web accessibility laws including [WCAG 2.1](https://www.w3.org/TR/WCAG21/) Level AA (W3C) and Section 508 of the Rehabilitation Act (United States) for federal accessibility requirements.
+
+We leverage expert accessibility partners, such as [Level Access](https://www.levelaccess.com/), to achieve and sustain conformance to accessibility standards. Their digital accessibility platform is used to evaluate our digital properties in accordance with best practices and is supported by a diverse team of accessibility professionals, including users with disabilities.
+
+To provide feedback about Mattermost’s accessibility, contact us at [accessibility@mattermost.com](mailto:accessibility@mattermost.com).
+
+## Scope
+
+This policy applies to all products offered by Mattermost, including web applications, software, digital content, and related services that may be used by individuals with disabilities. The policy applies to both internal and external stakeholders, including potential customers, partners, and government agencies seeking accessibility information.
+
+## VPAT creation process
+
+1.  **Initial Assessment**: Each product is reviewed for accessibility compliance based on the relevant standards. This assessment is conducted by trained accessibility personnel or certified third-party auditors.
+2.  **VPAT Documentation**: A VPAT is created based on the findings from the initial assessment. This document details each accessibility criterion and the level of conformance achieved, along with explanations for any known gaps or alternative solutions.
+3.  **Review and Approval**: VPATs are reviewed by our accessibility compliance team to ensure accuracy, completeness, and consistency. Any areas not in full compliance are documented with explanations and, where possible, a roadmap for future improvements.
+4.  **Publishing and Distribution**: Once approved, VPATs are made available upon request for customers, partners, and other stakeholders.
+
+Accessibility standards and regulations evolve, and our products and services continue to improve. VPATs will be reviewed and updated on a regular basis, at minimum annually, to reflect the current state of our accessibility compliance.
+
+## Roles and responsibilities
+
+- **Product Accessibility Team**: Conducts assessments, documents accessibility features, and prepares VPATs.
+- **Legal and Compliance Team**: Reviews VPATs to ensure legal requirements are met and accessibility claims are accurate.
+- **Customer Support Team**: Handles requests for VPATs and assists customers with accessibility questions.
+
+## Customer and partner requests
+
+Customers and partners may request access to specific VPATs or additional accessibility information. The organization is committed to providing accurate and timely responses and will work to accommodate requests.
+
+To request a VPAT document, contact us at [accessibility@mattermost.com](mailto:accessibility@mattermost.com).

docs/main/product-overview/certifications-and-compliance.mdx

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+---
+title: "Certifications and Compliance Overview"
+sidebar_label: "Certifications and Compliance"
+---
+This overview summarizes how Mattermost can help users in support of their internal compliance initiatives, including:
+
+- GDPR Compliance
+- U.S. Export Compliance
+
+## GDPR compliance
+
+The following overview summarizes how Mattermost software can be used to assist in compliance programs covering the European Union's General Data Protection Regulation, also known as Regulation (EU): 2016/679 ([See full text](https://eur-lex.europa.eu/legal-content/EN/TXT/PDF/?uri=CELEX:32016R0679&from=EN)) and how Mattermost, Inc., itself, adheres to regulatory requirements.
+
+### Continual commitment to the principles of GDPR
+
+Mattermost is a collaboration hub for highly-trusted organizations and is committed to supporting the principles of GDPR to protect the data of people in the European Union. Mattermost adheres to this mission through the use of:
+
+- **Security Infrastructure:** Continual investment in security, privacy and compliance capabilities.
+- **Contractual Obligations:** Appropriate contractual obligations through our terms of service, including the [Data Processing Addendum](https://mattermost.com/data-processing-addendum/) in our standard [Terms of Service](https://mattermost.com/terms-of-use/).
+- **Privacy Measures:** Privacy measures are outlined in our [Privacy Policy](https://mattermost.com/privacy-policy/).
+- **Product Features:** To ensure data management and data portability.
+
+To stay up to date with our efforts, please subscribe to [our regular newsletter](https://mattermost.com/newsletter/).
+
+### Security infrastructure
+
+Mattermost enables organizations to protect their information, and the information of their users and customers, through self-hosted communication infrastructure that has been developed with a high standard of security. The features of this security infrastructure include:
+
+- **Security Features** in Mattermost open source and commercial offerings that enable deployment of your organization’s own infrastructure.
+- **Responsible Disclosure Policy** for security researchers around the world to confidentially report suspected vulnerabilities, which can be addressed in updates to Mattermost software.
+- **Security Reviews** conducted by both our own internal security review team and external security researchers.
+- **ISO 27001 Standards** which are met to achieve alignment with international security guidelines.
+
+### Contractual obligations
+
+Mattermost adheres to contractual obligations for ensuring the proper management of data through:
+
+- **GDPR-Compliant Data Processing Addendum** included with Mattermost’s standard terms.
+- **Mattermost Privacy Policy** sharing how data is handled on the online infrastructure controlled by Mattermost, Inc.
+
+### Privacy measures
+
+Mattermost outlines security measures to maintain the safety of personal data submitted by our customers and partners in our [Privacy Policy](https://mattermost.com/privacy-policy/).
+
+### Product features
+
+Mattermost supports features that ensure data management and data portability.
+
+#### Data management
+
+- **Data Retention:** Use [data retention](/administration-guide/comply/data-retention-policy) to automatically erase data after a set period of time, a feature that meets the Right to Erasure principle. In Team Edition, you can use database scripts to achieve the same result.
+- **Profile Deletion:** Delete a user’s personal information via [mmctl user delete](/administration-guide/manage/mmctl-command-line-tool#mmctl-user-delete). This permanently deletes all user information including messages created by the user.
+- **Self-Hosted Push Notification Service:** Self-host your own push notification service, or deploy mobile apps with any EMM provider that supports [AppConfig](https://www.appconfig.org/) to meet security and compliance policies. See [our Mobile App deployment documentation](/deployment-guide/mobile/mobile-app-deployment) to learn more.
+
+#### Data portability
+
+- **Data Import:** Use the [bulk import tool](/administration-guide/onboard/bulk-loading-data) to migrate data from an existing messaging system, or for pre-populating a new installation with data. [Review our migrate from Slack guidance](/administration-guide/onboard/migrate-from-slack) which summarizes the different approaches and meets the [Right to Data Portability](https://gdpr-info.eu/art-20-gdpr/) principle.
+- **Data Export:** Use [compliance exports](/administration-guide/comply/compliance-export) to export conversations from public, private and direct message channels in XML or EML format. Those in Team Edition can export conversations directly from the database, both in PostgreSQL and in MySQL.
+
+## Accessibility compliance
+
+See the [accessibility compliance policy](/product-overview/accessibility-compliance-policy) documentation for details.
+
+Adherence with accessibility standards is assisted in the following ways:
+
+- **508 Compliance:** VPATs are made available upon request for customers, partners, and other stakeholder seeking to confirm 508 compliance.
+- **WCAG 2.0L:** For meeting Web Contact Accessibility Guidelines 2.0 (WCAG), Mattermost has received a third-party "A" rating and is working towards an "AA" rating.
+- **ADA:** Mattermost compliance with the Americans with Disabilities Act (ADA) is achieved by offering the accessibility support detailed in the VPAT and WCAG 2.0 guidelines with Mattermost's online experience as the interface to accessibility tools.
+- **Remediation:** Any technical issue in a current or future product release that would prevent compliance with accessibility ratings stated in product documentation would be considered a product defect and Mattermost would welcome the [public filing of an issue report against the defect](https://developers.mattermost.com/contribute/why-contribute/#youve-found-a-bug) so that it may be resolved.
+
+## U.S. trade compliance
+
+Mattermost, Inc. implements a number of controls and processes to comply with U.S. trade compliance laws.
+
+1.  **IP blocking:** We use IP blocking to deny access from certain countries to our commercial systems, such as signing up for our commercial and proprietary offerings.
+2.  **Automated compliance scanning:** We use an automated export compliance tool called Descartes. In Salesforce account records there is a prominent **Descartes** box in the top right indicating safety levels. Accounts that are flagged need to be released wtihin the Descartes System by Legal or their designate.
+3.  **Manual compliance review:** At times announcements about changes to sanctions regulations happen faster than our export compliance tool can adapt. In the cases where sanctions have been announced, we can proactively review our business and make changes to enforce sanctions ahead of the automated solution being updated.
+4.  **Legal restrictions:** Our commercial software contains legal terms that apply to both administrators and end users prohibiting use that would violate U.S. trade laws.
+
+U.S. trade laws referenced here can be found online at: [https://www.bis.gov](https://www.bis.gov) and [https://ofac.treasury.gov/](https://ofac.treasury.gov/).
+
+If you feel your organization is miscategorized under U.S. trade laws or sanctions, please email [compliance@mattermost.com](mailto:compliance@mattermost.com).
+
+### What is the process to end a customer relationship due to new U.S. trade laws or sanctions?
+
+The customer is contacted via email with either manually or through an automated process with [compliance@mattermost.com](mailto:compliance@mattermost.com) cc'd and the communication is written back into SFDC for record keeping.
+
+## U.S. export compliance overview
+
+### Summary Table
+
+<table>
+<colgroup>
+<col style={{width: '25%'}} />
+<col style={{width: '74%'}} />
+</colgroup>
+<thead>
+<tr>
+<th>Mattermost Product</th>
+<th>Export Control Classification Number (ECCN)</th>
+</tr>
+</thead>
+<tbody>
+<tr>
+<td>Mattermost Enterprise Edition (includes Mattermost Professional &amp; Enterprise)</td>
+<td><a href="https://www.bis.doc.gov/index.php/documents/regulations-docs/federal-register-notices/federal-register-2014/951-ccl5-pt2/file">ECCN 5D002</a> with a License Exception available of <a href="https://www.bis.doc.gov/index.php/documents/regulation-docs/415-part-740-license-exceptions/file">ENC</a></td>
+</tr>
+<tr>
+<td>Mattermost Team Edition</td>
+<td>Not subject to the U.S. Export Administration Regulations (EAR) given software is publicly available and fully available to compile from publicly available source code at <a href="https://github.com/mattermost/">https://github.com/mattermost/</a></td>
+</tr>
+</tbody>
+</table>
+
+### Overview
+
+The U.S. government regulates the transfer of information, commodities, technology and software considered to be strategically important to the U.S. in the interest of national security, economic and/or foreign policy concerns. Many countries outside of the U.S. have similar controls on exports for the same reasons.
+
+There is a complex network of U.S. agencies and inter-related regulations that govern exports collectively referred to as “Export Controls."
+
+It is the policy of Mattermost to comply with all export compliance laws in all countries in which it transacts business. Because Mattermost is a U.S.-based global company, our products, collectively referred to as “Commodities," which include our software as well as our equipment, materials and services, are subject to the export laws and regulations of every country in which we conduct business. Non-compliance with export control regulations can subject Mattermost and its affiliates, including its customers, employees and business partners to criminal and civil penalties, the seizure of assets, the denial of export privileges, and suspension or debarment from Government Contracts.
+
+For these reasons, please take the time to familiarize yourself with applicable export (and import) controls in the jurisdictions in which you operate. Although Mattermost cannot provide advice on export matters, this web page provides the information needed in order to export Mattermost products.
+
+This overview is specific to the U.S. Export Administration Regulations (EAR); however, business operations may subject you to other regulations such as the [International Traffic in Arms Regulations](https://www.pmddtc.state.gov/regulations_laws?id=ddtc_kb_article_page&sys_id=24d528fddbfc930044f9ff621f961987).
+
+### General information
+
+Start by taking a look at the [U.S. Bureau of Industry and Security](https://www.bis.gov/) website. Then, navigate to [Part 730](https://www.bis.doc.gov/index.php/documents/regulation-docs/410-part-730-general-information/file) of the U.S. Export Administration Regulations to understand what the regulations cover and what is “Subject to the EAR” under [734.2](https://www.bis.doc.gov/index.php/documents/regulation-docs/412-part-734-scope-of-the-export-administration-regulations/file) (“export controlled”).
+
+### Export classification and licensing
+
+Although what is subject to the Export Administration Regulations is quite broad, that does not mean an export license is required for every transaction. The foundation of understanding export controls related to hardware, software and technology can be found within the [Commerce Control List](https://www.bis.doc.gov/index.php/regulations/commerce-control-list-ccl) (CCL), which has 10 categories, 0-9, and is set up as a positive list. The first step is determining if the item to be exported is subject to the EAR.
+
+At Mattermost, our fully open source, publicly available software is [outside the scope of the EAR](https://www.bis.doc.gov/index.php/policy-guidance/encryption/1-encryption-items-not-subject-to-the-ear), as it is derived from publicly available encryption source code and the complete software package for both the source code ([https://github.com/mattermost/](https://github.com/mattermost/)) and binary versions are publicly available. Mattermost enterprise software is found in [Category 5, Part 2](https://www.bis.doc.gov/index.php/documents/regulations-docs/federal-register-notices/federal-register-2014/951-ccl5-pt2/file) of the CCL as Telecommunications and Information Security items (hardware, software and technology). Most items in this category have encryption.
+
+Often a license exception under [Part 740](https://www.bis.doc.gov/index.php/documents/regulation-docs/415-part-740-license-exceptions/file) is available where a Commerce Control List item lists the available license exception(s) specific to an Export Control Classification Number (ECCN), based on a combination of factors.
+
+Mattermost Enterprise Edition (includes Mattermost Professional & Enterprise) is found under [ECCN 5D002](https://www.bis.doc.gov/index.php/documents/regulations-docs/federal-register-notices/federal-register-2014/951-ccl5-pt2/file), with a license exception available from [“ENC”](https://www.bis.doc.gov/index.php/documents/regulation-docs/415-part-740-license-exceptions/file) for our Enterprise and Professional software, with encryption features derived from open-source software. Encryption products, under the export regulations, have multiple levels of controls and requirements. BIS has a separate section of their website that has an overview, and many links, covering encryption under [Encryption and Export Administration Regulations (EAR)](https://www.bis.doc.gov/index.php/policy-guidance/encryption) that you may want to review. These guidelines include helpful flow charts for determining if an item is subject to encryption controls, tables and other details.
+
+The other key areas to be aware of for an export of Mattermost software or technology are:
+
+**Sanctions**: There are comprehensive sanctions to Cuba, Iran, North Korea, Syria, and other countries/territories with specific prohibitions, such as Crimea, Donetsk, and Luhansk regions of Ukraine, Belarus, Russia, Venezuela, Myanmar/Burma, and Cambodia. Details can be located at [BIS](https://www.bis.gov/). The countries and their sanctions are subject to change.
+
+**WMD (Weapons of Mass Destruction)**: Mattermost, its customers and its business partners may not export to parties involved in [proliferation](https://www.bis.doc.gov/index.php/documents/regulation-docs/413-part-736-general-prohibitions/file) of weapons of mass destruction, along with other prohibited end-uses under the U.S. Export Administration Regulations (“EAR”).
+
+**General Prohibitions**: Information on General Prohibitions under the EAR is located [here](https://www.bis.doc.gov/index.php/documents/regulations-docs/413-part-736-general-prohibitions/file). Application of the applicability of these General Prohibitions is based on a combination of factors. These include: classification of the commodity, destination, end-user, end-use and conduct.
+
+**Restricted Parties**: You may not export to parties listed on the US government's [restricted parties lists](https://www.bis.doc.gov/index.php/policy-guidance/lists-of-parties-of-concern), and should be screening against these prior to export. There is a [consolidated screening list](https://www.trade.gov/consolidated-screening-list) provided by the U.S. government at export.gov at no charge that can be used for screening. Additionally, there are specific restrictions on export to military end-users and military intelligence end-users.
+
+**Deemed Exports**: Release of controlled technology to foreign persons in the U.S. is "deemed" to be an export to the person’s country or countries of nationality and is found in [734.2(b)](https://www.bis.doc.gov/index.php/documents/regulation-docs/412-part-734-scope-of-the-export-administration-regulations/file) of the EAR, which you can read about under the Export Administration Regulations on the BIS website.
+
+**Know Your Customer**: By reviewing the BIS website, you will notice that it is very important to “know your customers," and to be aware of “Red Flags”. Be sure to screen business partners and customers to ensure compliance.
+
+### Disclaimer
+
+Mattermost makes this data available for informational purposes only. It may not reflect the most current legal developments, and Mattermost does not represent, warrant or guarantee that it is complete, accurate or up to date. This information is subject to change without notice. The materials on this site are not intended to constitute legal advice or to be used as a substitute for specific legal advice. You should not act (or refrain from acting) based upon information on this site without obtaining professional advice regarding particular facts and circumstances.
+
+## Frequently asked questions
+
+### To be compliant with GDPR, do I need to remove message contents of email notifications?
+
+Based on our interpretation of GDPR, it is not required to hide message contents in email notifications to remain compliant for the following reasons:
+
+1.  Every user has the ability to disable email notifications in **Settings**. Therefore, every user has the ultimate control over whether or not they want information sent via email. This option aligns with most other products, but we will follow updates on interpretations of GDPR closely to see if we need to make changes in this area.
+2.  Mattermost offers [TLS encryption](/administration-guide/configure/environment-configuration-settings#web-server-connection-security) to protect communication between the Mattermost server and the SMTP email server.
+3.  If you're uncertain whether the first two points cover GDPR compliance, you can [disable notifications completely](/administration-guide/configure/site-configuration-settings#enable-email-notifications) on your Mattermost server. To use Mattermost in production with no email notifications, you also need to [disable a "preview mode" notice banner](/administration-guide/configure/site-configuration-settings#enable-preview-mode-banner).
+
+### What information is shared when I select **Contact us** on a Mattermost Admin Advisor notification?
+
+Selecting **Contact us** in the Mattermost Admin Advisor will send some information to us. This may include the email address and name associated with your Mattermost account as well as the number of registered users on your system, the site URL, and a Mattermost diagnostic server ID number. This information is used to contact you as requested and to help us better understand your needs.
+
+<Note>
+
+[Mattermost Admin Advisor notices are disabled](/administration-guide/manage/in-product-notices) in v5.35 and later.
+
+</Note>
+
+### Are the server access logs containing IP addresses a GDPR compliance issue?
+
+Based on our interpretation of [article 49 of GDPR](https://eur-lex.europa.eu/legal-content/EN/TXT/PDF/?uri=CELEX:32016R0679&from=EN), processing personal data for the purpose of ensuring network and information security is acceptable. Moreover:
+
+- You can control access to the logs via restricted access to the System Console and the server.
+- As a self-hosted software, you have full control and ownership of the logs, with the ability to set up a purge schedule to meet your needs.
+- You can use a reverse proxy to provide obfuscation to IP addresses.
+
+### Do you have Fed or Department of Defense (DOD) Certification?
+
+We are in the process of acquiring Authority to Operate (ATO) and Certificate of Networthiness (CON) certifications.
+
+### How do you ensure personal data stays within European Union?
+
+When the customer’s installation of Mattermost is self-hosted, Mattermost does not process any personal data under the jurisdiction of the data privacy laws governing within the European Union. The Mattermost support team leverages Zendesk customer service software, which hosts Mattermost information within the United States. For more information on Zendesk, please see their [Privacy and Data Protection](https://www.zendesk.com/trust-center/) page.
+
+Zendesk privacy and data protection safeguards notwithstanding, the provision of support services is part of the contractual obligations between Mattermost and its customers. In order for Mattermost to provide such support, a customer must be able to identify as a licensed user, therefore requiring the user to provide personal data to the support agent. Regardless of where the support agent is located, the personal data will indeed be hosted outside of the EU.
+
+However, pursuant to Section (b) of Article 49 of GDPR, transfers of personal data which are "necessary for the performance of a contract between the data subject and the controller" may be transferred to a third country or international organization. Accordingly these transfers would be done in alignment with the requirements of GDPR. For more information, see our [Mattermost Privacy Policy](https://mattermost.com/privacy-policy/) page.
+
+**\*DISCLAIMER:** MATTERMOST DOES NOT POSITION ITS PRODUCTS AS “GUARANTEED COMPLIANCE SOLUTIONS”. WE MAKE NO GUARANTEE THAT YOU WILL ACHIEVE REGULATORY COMPLIANCE USING MATTERMOST PRODUCTS. YOUR LEVEL OF SUCCESS IN ACHIEVING REGULATORY COMPLIANCE DEPENDS ON YOUR INTERPRETATION OF THE APPLICABLE REGULATION, AND THE ACTIONS YOU TAKE TO COMPLY WITH THEIR REQUIREMENTS. SINCE THESE FACTORS DIFFER ACCORDING TO INDIVIDUALS AND BUSINESSES, WE CANNOT GUARANTEE YOUR SUCCESS, NOR ARE WE RESPONSIBLE FOR ANY OF YOUR ACTIONS. NO GUARANTEES ARE MADE THAT YOU WILL ACHIEVE ANY SPECIFIC COMPLIANCE RESULTS FROM THE USE OF MATTERMOST OR FROM ANY RECOMMENDATIONS CONTAINED ON OUR WEBSITES, AND AS SUCH, THIS SHOULD NOT BE A SUBSTITUTE TO CONSULTING WITH YOUR OWN LEGAL AND COMPLIANCE REPRESENTATIVES ON THESE MATTERS.
+
+### Are you IPv6 compliant?
+
+Yes, the Mattermost platform is compliant with IPv6 when Audio & Screen Sharing is disabled, both for our [self-hosted and Cloud offerings](/product-overview/editions-and-offerings).
+
+We plan to add IPv6 compliance for [Audio & Screen Sharing](/deployment-guide/calls/calls-deployment-guide) in future.
+
+### Are you 508 compliant?
+
+Yes, the Mattermost platform is compliant with 508. See the [accessibility compliance policy](/product-overview/accessibility-compliance-policy) documentation for details.
+
+[Book a live demo](https://mattermost.com/request-demo/) or [talk to a Mattermost expert](https://mattermost.com/contact-sales/) to explore tailored solutions for your organization's secure collaboration needs. Or try Mattermost yourself with a [1-hour preview](https://mattermost.com/sign-up/) for instant access to a live sandbox environment.

docs/main/product-overview/cloud-dedicated.mdx

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+---
+title: "Cloud Dedicated"
+---
+import Inc0_cloud_supported_integrations from './cloud-supported-integrations.mdx';
+
+Mattermost Cloud Dedicated is designed for larger organizations with higher demands for performance, scalability, customizability, and compliance looking to offload operational overhead and focus on more business-critical tasks.
+
+Your own private Mattermost instance running [Mattermost Enterprise](/product-overview/editions-and-offerings) is a Kubernetes cluster hosted and managed by Mattermost that runs on dedicated cloud infrastructure, where resources are exclusively available for your organization.
+
+## Reference architecture
+
+![An architecture diagram showing the components of the Mattermost Cloud Dedicated solution.](/images/mattermost-cloud-dedicated-reference-architecture.png)
+
+## Available features
+
+### Zero-downtime upgrades
+
+Mattermost releases biweekly updates and leverages recurring maintenance windows to keep your instance up-to-date with new stable or beta features behind feature flags, fix security issues, and ensure the overall reliability and performance of your environment. Maintenance windows are announced in advance on [https://status.mattermost.com/](https://status.mattermost.com/)
+
+Additional support options, including quicker response times, dedicated support personnel, and stronger service level agreements (SLAs), are also available.
+
+### Disaster Recovery
+
+Mattermost Cloud Dedicated supports data failover to a secondary region/site should the primary instance experiences an unrecoverable outage with guaranteed recovery times.
+
+Mattermost supports a **multi-AZ (availability zones)** strategy in the same site/region.
+
+Daily backups of the database, object storage, and high availability clusters are captured and retained for 30 days.
+
+In addition, highly available observability tools with automated alerting, long-term metrics, and logs retention are retained for a duration of 1 year, or longer, if requred.
+
+### Security
+
+You have access to all the resources required to run the Mattermost application with the highest security standards, including data encryption at rest and in transit.
+
+Your pre-configured cluster is secure by default, based on industry best practices including Data encryption at rest and in transit, TLS certificates life cycle management, and automatic security updates.
+
+Mattermost maintains control over network and security policies, including [encryption](#encryption), database, data, object storage, backup schedules, and compliance certifications.
+
+### Authentication and authorization
+
+Mattermost offers advanced security and authentication options for integrating with corporate directories, including [Active Directory/LDAP](/administration-guide/onboard/ad-ldap), [Okta](/administration-guide/onboard/sso-saml-okta), [OneLogin](/administration-guide/onboard/sso-saml-onelogin), [SAML](/administration-guide/onboard/sso-saml), [Google](/administration-guide/onboard/sso-google), [EntraID](/administration-guide/onboard/sso-entraid), and [OpenID](/administration-guide/onboard/sso-openidconnect).
+
+### Secure networking
+
+Mattermost Cloud Dedicated supports [IP filtering](/administration-guide/manage/cloud-ip-filtering) through CIDR-based IP ranges, providing flexibility for system administrators to include various authorized IPs or IP ranges for seamless access control. Users attempting to access their [workspace](/end-user-guide/end-user-guide-index) from IPs outside defined ranges are restricted from entry. Cloud system admins can [configure IP filtering](/administration-guide/manage/cloud-ip-filtering#configure-ip-filtering) through their Mattermost System Console.
+
+### Encryption
+
+Mattermost provides encryption-in-transit and encryption-at-rest capabilities. Mattermost supports [TLS encryption](/deployment-guide/server/setup-tls), including AES-256 with 2048-bit RSA on all data transmissions, between Mattermost client applications and the Mattermost server. You may either set up TLS on the Mattermost Server or [install a proxy such as NGINX](/deployment-guide/server/setup-nginx-proxy), and set up TLS on the proxy.
+
+Connections to [Active Directory/LDAP](/administration-guide/onboard/ad-ldap) can [optionally be secured with TLS or stunnel](/administration-guide/configure/authentication-configuration-settings#adldap-port).
+
+Connections to calls are secured with a combination of:
+
+- TLS: The existing WebSocket channel is used to secure the signaling path.
+- DTLS v1.2 (mandatory): Used for initial key exchange. Supports `TLS_ECDHE_ECDSA_WITH_AES_128_GCM_SHA256` and `TLS_ECDHE_ECDSA_WITH_AES_256_CBC_SHA` algorithms.
+- SRTP (mandatory): Used to encrypt all media packets (i.e. those containing voice or screen share). Supports `AEAD_AES_128_GCM` and `AES128_CM_HMAC_SHA1_80` algorithms.
+
+### Cloud native exports
+
+Mattermost supports optional [filestore configuration settings](/administration-guide/configure/environment-configuration-settings#enable-dedicated-export-filestore-target) to direct compliance and bulk export data to a separate S3 bucket from standard files. This separate bucket can be configured to allow for secure access by Mattermost Cloud teams as well as admins who manage a given Mattermost deployment. The exports can also be accessed by generating unique download links as needed.
+
+The following diagram provides a high-level view of how this functionality works:
+
+![An architecture diagram showing a high-level view of how Mattermost Cloud Native exports works.](/images/mattermost-cloud-native-export-architecture-diagram.png)
+
+### SMTP
+
+Email sent from Mattermost Cloud Dedicated uses SendGrid, and the connection to SendGrid is encrypted.
+
+### Audit and observability
+
+Mattermost Cloud Dedicated provides access to [audit and system logs](/administration-guide/manage/logging) generated by the application.
+
+### Customization
+
+The following Mattermost plugins are available for cloud-based deployments:
+
+<Inc0_cloud_supported_integrations />
+
+## Migrate from a self-hosted instance
+
+See our [self-hosted to cloud migration](/administration-guide/manage/cloud-data-export#migrate-from-self-hosted-to-cloud) documentation to learn more about migrating from a self-hosted to a Mattermost Cloud instance.

docs/main/product-overview/cloud-shared.mdx

@@ -0,0 +1,86 @@
+---
+title: "Cloud Shared"
+---
+import Inc0_cloud_supported_integrations from './cloud-supported-integrations.mdx';
+
+Mattermost Cloud Shared is designed as a cost-effective solution for companies who don't have strict security and compliance requirements that need a straightforward, managed communication platform without the necessity for extensive customization or dedicated resources.
+
+Your Mattermost deployment is isolated, is fully hosted and managed by Mattermost, and runs [Mattermost Enterprise](/product-overview/editions-and-offerings) on shared infrastructure where resources are shared among multiple Mattermost customers, which might affect performance during peak times.
+
+## Reference architecture
+
+![An architecture diagram showing the components of the Mattermost Cloud Shared solution.](/images/mattermost-cloud-dedicated-reference-architecture.png)
+
+## Available features
+
+### Zero-downtime upgrades
+
+Mattermost releases biweekly updates and leverages recurring maintenance windows to keep your instance up-to-date with new stable or beta features behind feature flags, fix security issues, and ensure the overall reliability and performance of your environment. Maintenance windows are announced in advance on [https://status.mattermost.com/](https://status.mattermost.com/)
+
+Additional support options, including quicker response times, dedicated support personnel, and stronger service level agreements (SLAs), are also available.
+
+### Disaster Recovery
+
+Mattermost Cloud Dedicated supports data failover to a secondary region/site should the primary instance experiences an unrecoverable outage with guaranteed recovery times.
+
+Mattermost supports a **multi-AZ (availability zones)** strategy in the same site/region.
+
+Daily backups of the database, object storage, and high availability clusters are captured and retained for 30 days.
+
+In addition, highly available observability tools with automated alerting, long term metrics, and logs retention are retained for a duration of 1 year.
+
+### Security
+
+You have access to all the resources required to run the Mattermost application with the highest security standards, including data encryption at rest and in transit.
+
+Your pre-configured cluster is secure by default, based on industry best practices including Data encryption at rest and in transit, TLS certificates life cycle management, and automatic security updates.
+
+Mattermost maintains control over network and security policies, including [encryption](#encryption), database, data, object storage, backup schedules, and compliance certifications.
+
+### Authentication and authorization
+
+Mattermost offers advanced security and authentication options for integrating with corporate directories, including [Active Directory/LDAP](/administration-guide/onboard/ad-ldap), [Okta](/administration-guide/onboard/sso-saml-okta), [OneLogin](/administration-guide/onboard/sso-saml-onelogin), [SAML](/administration-guide/onboard/sso-saml), [Google](/administration-guide/onboard/sso-google), [EntraID](/administration-guide/onboard/sso-entraid), and [OpenID](/administration-guide/onboard/sso-openidconnect).
+
+### Secure networking
+
+Enterprise customers with a Mattermost Cloud Shared deployment can [configure IP filtering](/administration-guide/manage/cloud-ip-filtering#configure-ip-filtering) through CIDR-based IP ranges, within the Mattermost System Console to specify authorized IPs or IP ranges for seamless access control. Users attempting to access their [workspace](/end-user-guide/end-user-guide-index) from IPs outside defined ranges are restricted from entry.
+
+### Encryption
+
+Mattermost provides encryption-in-transit and encryption-at-rest capabilities. Mattermost supports [TLS encryption](/deployment-guide/server/setup-tls), including AES-256 with 2048-bit RSA on all data transmissions, between Mattermost client applications and the Mattermost server. You may either set up TLS on the Mattermost Server or [install a proxy such as NGINX](/deployment-guide/server/setup-nginx-proxy), and set up TLS on the proxy.
+
+Connections to [Active Directory/LDAP](/administration-guide/onboard/ad-ldap) can [optionally be secured with TLS or stunnel](/administration-guide/configure/authentication-configuration-settings#adldap-port).
+
+Connections to calls are secured with a combination of:
+
+- TLS: The existing WebSocket channel is used to secure the signaling path.
+- DTLS v1.2 (mandatory): Used for initial key exchange. Supports `TLS_ECDHE_ECDSA_WITH_AES_128_GCM_SHA256` and `TLS_ECDHE_ECDSA_WITH_AES_256_CBC_SHA` algorithms.
+- SRTP (mandatory): Used to encrypt all media packets (i.e. those containing voice or screen share). Supports `AEAD_AES_128_GCM` and `AES128_CM_HMAC_SHA1_80` algorithms.
+
+### Cloud native exports
+
+Mattermost supports optional [filestore configuration settings](/administration-guide/configure/environment-configuration-settings#enable-dedicated-export-filestore-target) to direct compliance and bulk export data to a separate S3 bucket from standard files. This separate bucket can be configured to allow for secure access by Mattermost Cloud teams as well as deployment admins who manage a given installation. The exports can also be accessed by generating unique download links as needed.
+
+The following diagram provides a high-level view of how this functionality works:
+
+![An architecture diagram showing a high-level view of how Mattermost Cloud Native exports works.](/images/mattermost-cloud-native-export-architecture-diagram.png)
+
+### SMTP
+
+Email sent from Mattermost Cloud Dedicated uses SendGrid, and the connection to SendGrid is encrypted.
+
+### Audit and observability
+
+Mattermost Cloud Dedicated provides access to [audit and system logs](/administration-guide/manage/logging) generated by the application.
+
+### Customization
+
+Approved plugins developed and/or tested by Mattermost are supported and available in the [Mattermost Cloud Marketplace](https://mattermost.com/marketplace/), including:
+
+<Inc0_cloud_supported_integrations />
+
+Custom plugins and integrations outside of Mattermost Marketplace aren’t currently supported.
+
+## Migrate from a self-hosted instance
+
+See our [self-hosted to cloud migration](/administration-guide/manage/cloud-data-export#migrate-from-self-hosted-to-cloud) documentation to learn more about migrating from a self-hosted to a Mattermost Cloud instance.

docs/main/product-overview/cloud-subscriptions.mdx

@@ -0,0 +1,149 @@
+---
+title: "Cloud"
+---
+import useBaseUrl from '@docusaurus/useBaseUrl';
+
+Mattermost offers secure, cloud-based collaboration for fast moving enterprises that’s private, scaleable, and low maintenance. Cloud-native architecture supports organizations of any size for a deployment that scales with your team, without any resource planning.
+
+Enterprises can choose between dedicated and shared infrastructure based on your organizations’ size, budget, technical requirements, and level of control and customization needed:
+
+- [Mattermost Cloud Dedicated](/product-overview/cloud-dedicated): Better suited for larger organizations or those with specific needs around security, compliance, and customization, who are willing to pay a premium for dedicated resources and enhanced support.
+- [Mattermost Cloud Shared](/product-overview/cloud-shared): A cost-effective solution for companies who don't have strict security and compliance requirements that need a straightforward, managed communication platform without the necessity for extensive customization or dedicated resources.
+- [Cloud VPC Private Connectivity](/product-overview/cloud-vpc-private-connectivity): Learn how to access Mattermost Cloud within your own internal network.
+
+## Compare offerings
+
+<div style={{overflowX: 'auto'}}>
+<table>
+  <thead>
+    <tr>
+      <th>Resource</th>
+      <th>Dedicated</th>
+      <th>Shared</th>
+    </tr>
+  </thead>
+  <tbody>
+    <tr>
+      <td>Mattermost High Availability cluster-based deployment</td>
+      <td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td>
+      <td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td>
+    </tr>
+    <tr>
+      <td>Network policy</td>
+      <td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td>
+      <td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td>
+    </tr>
+    <tr>
+      <td>Namespace</td>
+      <td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td>
+      <td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td>
+    </tr>
+    <tr>
+      <td>Network</td>
+      <td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td>
+      <td></td>
+    </tr>
+    <tr>
+      <td>Kubernetes High Availability</td>
+      <td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td>
+      <td></td>
+    </tr>
+    <tr>
+      <td>Database High Availability</td>
+      <td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td>
+      <td></td>
+    </tr>
+    <tr>
+      <td>Object storage</td>
+      <td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td>
+      <td></td>
+    </tr>
+    <tr>
+      <td>Encryption keys</td>
+      <td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td>
+      <td></td>
+    </tr>
+    <tr>
+      <td>Custom backup schedule</td>
+      <td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td>
+      <td></td>
+    </tr>
+    <tr>
+      <td>IP Filtering</td>
+      <td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td>
+      <td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td>
+    </tr>
+    <tr>
+      <td>Bring your own key</td>
+      <td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td>
+      <td></td>
+    </tr>
+  </tbody>
+</table>
+</div>
+
+## Frequently asked questions about Mattermost Cloud
+
+### How do I buy a Mattermost Cloud subscription?
+
+Mattermost Cloud subscriptions are offered as an annual subscription. Contact a [Mattermost Expert](https://mattermost.com/contact-sales/) to buy a new subscription, or to renew, change, or cancel your existing subscription.
+
+If you’re currently using a Mattermost Cloud trial, contact a [Mattermost Expert](https://mattermost.com/contact-sales/) to upgrade to Mattermost Enterprise. Your plan immediately changes to your upgraded plan. You will be invoiced as specified in your sales agreement.
+
+### What is the minimum number of users I can purchase on a subscription?
+
+The minimum purchase for a Mattermost license subscription is 100 users, with no set maximum. You can buy as many user seats as needed.
+
+### Is Mattermost Cloud subject to taxes?
+
+Yes. Mattermost reserves the right to assess applicable taxes as required by local law. Depending on location, you may be charged transaction taxes when purchasing our product. [Prices](https://mattermost.com/pricing/) on our website are exclusive of sales tax or VAT.
+
+### Where does instance and data reside?
+
+Dedicated instance and data, including logs and backups, resides in the **AWS us-east-1 region**, located in Virginia, United States.
+
+For data residency options outside of the US, contact a [Mattermost Expert](https://mattermost.com/contact-sales/), or work with a [Mattermost partner](https://mattermost.com/partners/).
+
+### When will more region support be available?
+
+[Mattermost Cloud Dedicated](/product-overview/cloud-dedicated) will support data residency based on feedback from our customers.
+
+If you require your data to reside in an area outside of the United States, please contact a [Mattermost Expert](https://mattermost.com/contact-sales/) or consider deploying one of our [self-hosted options](https://mattermost.com/download/) that provides you with full control of your data.
+
+### Do you provide cross-region failover in the event of an outage in AWS us-east-1 region?
+
+Mattermost Cloud is hosted in AWS us-east-1 region. Cross-region failover is planned, but not yet in the roadmap. If you have feedback or require cross-region failover, please reach out to a [Mattermost Expert](https://mattermost.com/contact-sales/).
+
+### Is Mattermost Cloud a dedicated instance running on AWS systems?
+
+Mattermost Cloud Dedicated can be deployed as a dedicated Mattermost environment running with separate infrastructure for your requirements (e.g., separate database, separate VMs, separate Kubernetes cluster).
+
+### How is customer data in Mattermost Cloud Dedicated encrypted?
+
+Mattermost uses AWS-provided functionality to enable encryption-at-rest for both databases and file stores. See [Encrypting Amazon RDS resources - Amazon Relational Database Service](https://docs.aws.amazon.com/AmazonRDS/latest/UserGuide/Overview.Encryption.html) and [Protecting data using server-side encryption - Amazon Simple Storage Service](https://docs.aws.amazon.com/AmazonS3/latest/userguide/serv-side-encryption.html) for details.
+
+Whether customer data should be stored in Mattermost Cloud depends heavily on the nature of the data and compliance requirements. We recommend that customers set up their own internal policies or controls around what can and cannot be put into Mattermost.
+
+### Are S3-managed keys used for server-side encryption?
+
+Yes, with Mattermost Cloud Dedicated. You can also bring your own keys for database and Amazon S3.
+
+### Are you SOC2 Type 2 certified?
+
+Yes.
+
+### Who is responsible for server maintenance and upgrades?
+
+For Mattermost Cloud deployments, Mattermost is responsible for regular security patches, software updates/releases, performance tuning, and ensuring uptime commitments.
+
+Mattermost performs monthly upgrades to your instance with the latest patch release during your preferred maintenance window.
+
+Mattermost may conduct unscheduled maintenance to address high-severity issues affecting the security, availability, or reliability of your instance. Maintenance windows are announced in advance on [https://status.mattermost.com/](https://status.mattermost.com/)
+
+Mattermost Cloud uses a Cloud-First Release Strategy with Ring-Based staged releases aligned to Mattermost licenses with a 24 hour soak time for [Mattermost Cloud Dedicated](/product-overview/cloud-dedicated) and for Enterprise customers using [Mattermost Cloud Shared](/product-overview/cloud-shared).
+
+### Can I use a custom URL at my organization's domain?
+
+No. Custom URLs are not currently supported for Mattermost Cloud deployments.
+
+[Book a live demo](https://mattermost.com/request-demo/) or [talk to a Mattermost expert](https://mattermost.com/contact-sales/) to explore tailored solutions for your organization's secure collaboration needs. Or try Mattermost yourself with a [1-hour preview](https://mattermost.com/sign-up/) for instant access to a live sandbox environment.

docs/main/product-overview/cloud-supported-integrations.mdx

@@ -0,0 +1,14 @@
+---
+unlisted: true
+---
+{/* Snippet include; not intended to be a standalone page */}
+
+- [Microsoft Teams Sync](/integrations-guide/microsoft-teams-sync)
+- [Microsoft Calendar Integration](/integrations-guide/microsoft-calendar)
+- [Microsoft Teams Meetings](/integrations-guide/microsoft-teams-meetings)
+- [GitHub](/integrations-guide/github)
+- [GitLab](/integrations-guide/gitlab)
+- [Jira](/integrations-guide/jira)
+- [ServiceNow](/integrations-guide/servicenow)
+- [User Survey](/administration-guide/configure/manage-user-surveys)
+- [Zoom](/integrations-guide/zoom)

docs/main/product-overview/cloud-vpc-private-connectivity.mdx

@@ -0,0 +1,32 @@
+---
+title: "Cloud VPC Private Connectivity"
+---
+<PlanAvailability slug="ent-cloud-dedicated" />
+
+Virtual Private Cloud (VPC) Private Connectivity (Private Link) offers Enterprise Cloud customers tailored solutions for private connectivity needs with Mattermost Cloud. These options enable customers to access Mattermost Cloud through AWS's network without using the public internet, or allow the Mattermost Infrastructure team to manage a Mattermost instance hosted in the customer's VPC via an EKS cluster. It also provides the ability for customers to connect from Mattermost Cloud to their private webhooks,endpoints and integrations.
+
+The key objectives of this offering are to:
+
+- Allow customers to access Mattermost Cloud within their internal network.
+- Enable the Mattermost Infrastructure team to perform operations on a Mattermost instance hosted in the customer’s VPC, upon request.
+- Establish connectivity between the customer's VPC and Mattermost exclusively through AWS’s network, without exposure to the public internet.
+- Ensure the setup process is straightforward and easy to implement.
+- Adhere to all security best practices.
+
+## Architecture
+
+![A generic overview of the Cloud VPC Private Connectivity Architecture](/images/private-link-architecture.png)
+
+## Configure VPC Private Connectivity
+
+- Mattermost will provide Terraform modules tailored to the customer’s requirements.
+- Both Mattermost and customer Infrastructure teams will collaborate to establish connectivity on both sides.
+- AWS Private Link will be used to connect AWS accounts.
+
+### Requirements
+
+- Customers must own their AWS Account.
+
+### Considerations
+
+- Proper communication is essential for setting expectations and scheduling changes.

docs/main/product-overview/common-esr-support-rst.mdx

@@ -0,0 +1,10 @@
+---
+unlisted: true
+---
+{/* Snippet include; not intended to be a standalone page */}
+
+<Important>
+
+Support for Mattermost Server v10.11 [Extended Support Release](/product-overview/release-policy#extended-support-releases) has come to the end of its life cycle on August 15, 2026. Upgrading to [Mattermost Server v11.7 or later](/product-overview/mattermost-server-releases) is required.
+
+</Important>

docs/main/product-overview/common-esr-support-upgrade.mdx

@@ -0,0 +1,10 @@
+---
+unlisted: true
+---
+{/* Snippet include; not intended to be a standalone page */}
+
+- Support for Mattermost Server v10.11 [Extended Support Release](https://docs.mattermost.com/product-overview/release-policy.html#extended-support-releases) has come to the end of its life cycle on August 15, 2026. Upgrading to Mattermost Server v11.7 or later is required.
+- Upgrading from one Extended Support Release (ESR) to the next ESR (``major`` -> ``major_next``) is fully supported and tested. However, upgrading across multiple ESR versions (``major`` to ``major+2``) is supported, but not tested. If you plan to skip versions, we strongly recommend upgrading only between ESR releases. For example, if you're upgrading from v8.1 ESR, upgrade to the v9.5 ESR or the v9.11 ESR before attempting to upgrade to the [v10.11 ESR](https://docs.mattermost.com/product-overview/mattermost-v10-changelog.html#release-v10-11-extended-support-release) or the [v11.7 ESR](https://docs.mattermost.com/product-overview/mattermost-server-releases.html).
+- See the [Important Upgrade Notes](https://docs.mattermost.com/upgrade/important-upgrade-notes.html) documentation for details on upgrading to a newer release.
+- See the [changelog in progress](https://bit.ly/2nK3cVf) for details about the upcoming release.
+- All Mattermost users must accept Mattermost's [Acceptable Use Policy](https://mattermost.com/terms-of-use/#acceptable-use-policy) and [Privacy Policy](https://mattermost.com/privacy-policy/) when creating an account or accessing Mattermost. For customers with a Mattermost subscription, including self-hosted deployments, organizations may replace or override the Acceptable Use Policy in the [Mattermost System Console](https://docs.mattermost.com/administration-guide/configure/site-configuration-settings.html#terms-of-use-link) with their own acceptable use or conduct policies, based on contractual terms with Mattermost, so long as your own terms either incorporate the Acceptable Use Policy or include equivalent terms. If you change the default link to add your own terms for using the service you provide, your new terms must include a link to the default terms so end users are aware of the Mattermost Acceptable Use Policy for Mattermost software.

docs/main/product-overview/common-esr-support.mdx

@@ -0,0 +1,7 @@
+---
+unlisted: true
+---
+{/* Snippet include; not intended to be a standalone page */}
+
+- Support for Mattermost Server v10.11 [Extended Support Release](https://docs.mattermost.com/product-overview/release-policy.html#extended-support-releases) has come to the end of its life cycle on August 15, 2026. Upgrading to [Mattermost Server v11.7](https://docs.mattermost.com/product-overview/mattermost-server-releases.html) or later is required.
+- All Mattermost users must accept Mattermost's [Acceptable Use Policy](https://mattermost.com/terms-of-use/#acceptable-use-policy) and [Privacy Policy](https://mattermost.com/privacy-policy/) when creating an account or accessing Mattermost. For customers with a Mattermost subscription, including self-hosted deployments, organizations may replace or override the Acceptable Use Policy in the [Mattermost System Console](https://docs.mattermost.com/administration-guide/configure/site-configuration-settings.html#terms-of-use-link) with their own acceptable use or conduct policies, based on contractual terms with Mattermost, so long as your own terms either incorporate the Acceptable Use Policy or include equivalent terms. If you change the default link to add your own terms for using the service you provide, your new terms must include a link to the default terms so end users are aware of the Mattermost Acceptable Use Policy for Mattermost software.

docs/main/product-overview/deprecated-features.mdx

@@ -0,0 +1,265 @@
+---
+title: "Removed and Deprecated Features"
+---
+This page describes features that are removed from support for Mattermost, or will be removed in a future update (deprecated), and provides early notice about future changes that might affect your use of Mattermost. This information is subject to change with future releases, and might not include each deprecated feature.
+
+## Upcoming deprecations
+
+### Mattermost Server v12.0 (October 2026)
+
+- Starting with Mattermost Server v12.0 (October 2026), RHEL 7 and RHEL 8 will no longer be supported deployment targets. This is due to Debian Bullseye reaching end-of-life in August 2026, which requires Mattermost to switch to a build environment with glibc 2.36 — incompatible with RHEL 7 (glibc 2.17) and RHEL 8 (glibc 2.28). Mattermost v11.11 (September 2026) is the last release to support RHEL 7 and RHEL 8. RHEL 9, Ubuntu 22.04/24.04 LTS, Debian Bookworm, and container-based deployments remain fully supported. Admins running RHEL 7 or RHEL 8 should plan to upgrade to RHEL 9 or migrate to another supported platform before the v12.0 release. See the [forum post](https://forum.mattermost.com/t/starting-with-mattermost-v12-0-october-2026-rhel-7-and-rhel-8-are-no-longer-supported-deployment-targets/25974) for full details and migration options.
+- Starting with Mattermost Server v12.0 (October 2026), OpenSearch 1.x will no longer be a supported search backend. OpenSearch 1.x reached end-of-life on May 6, 2025, and Mattermost is setting a minimum supported version of OpenSearch 2.x going forward. Mattermost v12.0 (October 2026) is the first release that requires OpenSearch 2.x or newer; v11 releases will continue to work with 1.x while admins plan their migration. OpenSearch 2.x, 3.x, and Elasticsearch 8.x/9.x remain fully supported search backends. Admins running OpenSearch 1.x should plan to upgrade to 2.x (or migrate to Elasticsearch) before the v12.0 release. See the [forum post](https://forum.mattermost.com/t/starting-with-mattermost-v12-0-october-2026-opensearch-1-x-is-no-longer-a-supported-search-backend/25979) for full details and migration options.
+- Starting with Mattermost Server v12.0 (October 2026), ``atmos/camo`` will no longer be supported as an image proxy. The ``atmos/camo`` project has been archived and is no longer maintained. If ``ImageProxySettings.ImageProxyType`` is set to ``atmos/camo``, the server will log a configuration error on startup and fail to start; the ``RemoteImageProxyURL`` and ``RemoteImageProxyOptions`` settings are also removed and will be ignored. Admins should switch to the built-in local image proxy (set ``ImageProxySettings.ImageProxyType`` to ``local``) or disable image proxying entirely (``ImageProxySettings.Enable`` set to ``false``) before upgrading. The local proxy requires no external service and includes SVG content blocking and security response headers. See the [forum post](https://forum.mattermost.com/t/starting-with-mattermost-v12-0-october-2026-atmos-camo-is-no-longer-supported-as-an-image-proxy/25980) for full details and migration options.
+- Starting with v12.0 (October release), the Mattermost web and desktop apps will be built on [React 19](https://react.dev/blog/2024/04/25/react-19-upgrade-guide). This only affects plugins that register web app (frontend) components — server-only plugins are unaffected. Web app plugins use the React version provided by the web app, so your plugin's components will render under React 19 whether or not you rebuild. Plugins that call APIs removed in React 19 (``ReactDOM.findDOMNode``, ``propTypes``/``defaultProps`` on function components, legacy Context, string refs) or depend on legacy synchronous rendering may break. To prepare: run ``npx codemod@latest run react-19-migration-recipe``, fix any removed-API usage, and test your plugin against a v12.0 release candidate during the beta window. See the [forum post](https://forum.mattermost.com/t/starting-with-mattermost-v12-0-october-2026-the-mattermost-web-and-desktop-apps-are-built-on-react-19/26038) for full details.
+- Starting with Mattermost Server v12.0 (October 2026), user sessions and personal access tokens (PATs) can no longer set post identity or display-override props. Some deployments have relied on forging props such as ``from_webhook`` with ``override_username`` and ``override_icon_url`` so posts appear under a custom name and icon — a pattern indistinguishable from impersonation. In v12.0, the server strips these props from client and PAT payloads and re-applies them only under verified integration authority. Posts are still created, but forged props are silently removed and the message appears as the authenticating user, with no error returned. Legitimate integrations are unaffected: incoming webhooks and slash commands can still override the username and icon when enabled in the System Console, and bots post as the bot account. Admins relying on PAT forging should migrate those scripts to an incoming webhook or bot account before upgrading. See the [forum post](https://forum.mattermost.com/t/starting-with-mattermost-v12-0-october-2026-user-and-personal-access-token-pat-sessions-can-no-longer-set-post-identity-or-display-override-props/26052) for full details and migration options.
+- Starting with Mattermost Server v12.0 (October 2026), deprecated interactive dialog ``date/datetime`` fields will be removed. Top-level ``min_date``, ``max_date``, and ``time_interval``, and ``datetime_config.allow_manual_time_entry``, will no longer be accepted; use ``datetime_config`` (with ``manual_time_entry``) instead. Legacy keys will be silently ignored.
+- Starting with Mattermost Server v12.0 (October 2026), deprecated Slack compatibility type aliases and functions will be removed (``SlackAttachment``, ``SlackAttachmentField``, ``ParseSlackAttachment``, ``StringifySlackFieldValue``) from the go package. Use ``MessageAttachment``, ``MessageAttachmentField``, ``ParseMessageAttachment``, and ``StringifyMessageAttachmentFieldValue`` instead.
+- Starting with Mattermost Server v12.0 (October 2026), a set of unused configuration settings will be removed: ``ElasticsearchSettings.BulkIndexingTimeWindowSeconds``, ``ClusterSettings.EnableExperimentalGossipEncryption``, ``ExperimentalSettings.ClientSideCertEnable``, ``TeamSettings.ExperimentalViewArchivedChannels``, ``CloudSettings.CWSMock``, ``PluginSettings.ChimeraOAuthProxyURL``, ``DataRetentionSettings.EnableBoardsDeletion``, ``DataRetentionSettings.BoardsRetentionDays``, ``SqlSettings.AtRestEncryptKey``, ``NativeAppSettings.EnableIntuneMAM``, and ``GuestAccountsSettings.AllowEmailAccounts``. Removed fields present in an existing ``config.json`` are ignored, and the server will start normally, so no configuration changes are required before upgrading. Admins using ``NativeAppSettings.EnableIntuneMAM`` should use ``IntuneSettings.Enable`` instead.
+- Starting with Mattermost Server v12.0 (October 2026), the ``LocalizationSettings.EnableExperimentalLocales`` configuration setting will be removed and the work-in-progress translation catalogs it exposed. Only the 22 officially supported languages will be selectable. The setting will be ignored if left in an existing ``config.json``.
+
+### Mattermost Mobile App v2.45 (October 2026)
+
+- Starting with Mattermost Mobile App v2.45 (October 2026), the minimum supported mobile operating systems will be iOS v18 and Android v11. Devices running iOS v17 or earlier, or Android v10 or earlier, will no longer receive new versions of the app from the App Store or Google Play; the installed version will continue to work but will not receive further updates, including security fixes. Users should update to iOS v18 or Android v11 or newer before the v2.45 release. See the [forum post](https://forum.mattermost.com/t/deprecation-notice-ios-16-versions/26074) for full details.
+
+### Mattermost Desktop App v6.4 (November 2026)
+
+- Starting with Mattermost Desktop App v6.4 (November 2026), servers configured with a subpath in their Site URL will require Boards v9.4.0 or later. The Desktop App will no longer strip the server subpath from paths sent by Boards, a workaround that caused "Team not found" errors when a team name matched the subpath, so older Boards versions may show navigation errors. Update the Boards plugin to v9.4.0 or later before updating the Desktop App. Follow the [Boards installation instructions](https://docs.mattermost.com/administration-guide/configure/install-boards.html). Deployments without a subpath will be unaffected. See the [forum post](https://forum.mattermost.com/t/desktop-app-v6-4-requires-boards-v9-4-0-for-subpath-deployments/26064) for full details and migration options.
+
+## Removed features by Mattermost version
+
+### Mattermost Desktop App v6.1 (March 2026)
+
+- The in-app auto-updater for Windows and Linux AppImage installations has been deprecated. See more details in [this forum post](https://forum.mattermost.com/t/important-update-changes-to-desktop-app-auto-updater/25657).
+
+### Mattermost Server v11.4 (February 2026)
+
+- Photoshop Document (PSD) files are now no longer inline previewed, they are treated as regular file attachments. This change has also been applied to v11.3.1, v11.2.3, and v10.11.11 (Extended Support Release) dot releases.
+
+### Mattermost Mobile App v2.36.4 (January 2026)
+
+- Removed support for iOS v15 and updated the iOS minimum version to v16. See more details in [this forum post](https://forum.mattermost.com/t/mobile-app-ios-version-support-update-v2-36-1-and-v2-36-2/25664).
+
+### Mattermost Server v11.1 (November 2025)
+
+- The version of React used by the Mattermost web app has been updated from React 17 to React 18. See more details in [this forum post](https://forum.mattermost.com/t/upgrading-the-mattermost-web-app-to-react-18-v11/25000).
+
+### Mattermost Server v11.0 (October 2025)
+
+- GitLab SSO has been deprecated from Team Edition. Deployments using GitLab SSO can remain on v10.11 ESR (with 12 months of security updates) while transitioning to our new free offering Mattermost Entry, or can explore commercial/nonprofit options. See more details in [this forum post](https://forum.mattermost.com/t/mattermost-v11-changes-in-free-offerings/25126).
+
+- The `TeamSettings.ExperimentalViewArchivedChannels` setting has been deprecated. Archived channels will always be accessible, subject to normal channel membership. The server will fail to start if this setting is set to `false`. To deny access to archived channels, mark them as private and remove affected channel members. See more details in [this forum post](https://forum.mattermost.com/t/viewing-accessing-archived-channels-v11/22626).
+
+- Playbooks has stopped working for Team Edition. Entry, Professional, Enterprise, and Enterprise Advanced plans are automatically upgraded to Playbooks v2 with no expected downtime. See more details in [this forum post](https://forum.mattermost.com/t/clarification-and-update-on-the-playbooks-plugin-v11/25192).
+
+- Experimental Bleve Search functionality has been retired. If Bleve is enabled, search will not work until `DisableDatabaseSearch` is set to `false`. See more details in [this forum post](https://forum.mattermost.com/t/transitioning-from-bleve-search-in-mattermost-v11/22982).
+
+- Support for MySQL has ended. Our [Migration Guide](https://docs.mattermost.com/administration-guide/manage/admin/postgres-migration.html) outlines the steps, tools and support available for migrating to PostgreSQL. See more details in [this forum post](https://forum.mattermost.com/t/transition-to-postgresql/19551).
+
+- The `registerPostDropdownMenuComponent` hook in the web app’s plugin API has been removed in favour of `registerPostDropdownMenuAction`. See more details in [this forum post](https://forum.mattermost.com/t/deprecating-a-post-dropdown-menu-component-plugin-api-v11/25001).
+
+- The web app is no longer exposing the [Styled Components](https://styled-components.com/) dependency for use by web app plugins. See more details in [this forum post](https://forum.mattermost.com/t/removing-styled-components-export-for-web-app-plugins-v11/25002).
+
+- Omnibus support has been deprecated. The last `mattermost-omnibus` release was v10.12. See more details in [this forum post](https://forum.mattermost.com/t/mattermost-omnibus-to-reach-end-of-life-v11/25175).
+
+- Deprecated `include_removed_members` option in `api/v4/ldap/sync` has been removed. Admins can use the LDAP setting `ReAddRemovedMembers`.
+
+- Customers that have the NPS plugin enabled can remove it as it no longer sends the feedback over through telemetry.
+
+- Format query parameter requirement in the `/api/v4/config/client` endpoint has been deprecated.
+
+- Removed deprecated mmctl commands and flags:  
+  - `channel add` - use `channel users add`
+  - `channel remove` - use `channel users remove`
+  - `channel restore` - use `channel unarchive`
+  - `channel make-private` - use `channel modify --private`
+  - `command delete` - use `command archive`
+  - `permissions show` - use `permissions role show`
+  - `mmctl user email` - use `mmctl user edit email`
+  - `mmctl user username` - use `mmctl user edit username`
+
+- Experimental certificate-based authentication feature has been removed. `ExperimentalSettings.ClientSideCertEnable` must be `false` to start the server.
+
+- Added logic to migrate the password hashing method from bcrypt to PBKDF2. The migration will happen progressively, migrating the password of a user as soon as they enter it; e.g. when logging in or when double-checking their password for any sensitive action. There is an edge case where users might get locked out of their account: if a server upgrades to v11 and user A logs in (i.e., they need to enter their password), and then the server downgrades to v10.12 or previous, user A will no longer be able to log in. In this case, admins will need to manually reset the password of such users, through the system console or through the [mmctl user reset-password \[users\]](mm-ref:administration-guide%2Fmanage%2Fmmctl-command-line-tool%3Ammctl%20user%20reset-password) command. The new password hashing method is more CPU-intensive. Admins of servers with password-based login should monitor the performance on periods where many users log in at the same time.
+
+- `/api/v4/teams/{team_id}/channels/search_archived` has been deprecated in favour of `/api/v4/channels/search` with the deleted parameter.
+
+- Separate notification log file has been deprecated. If admins want to continue using a separate log file for notification logs, they can use the `AdvancedLoggingJSON` configuration. An example configuration to use is:
+
+``` sh
+{
+  "LogSettings": {
+    "AdvancedLoggingJSON": {
+      "notifications_file": {
+        "type": "file",
+        "format": "json",
+        "levels": [
+            {"id": 300, "name": "NotificationError"},
+            {"id": 301, "name": "NotificationWarn"},
+            {"id": 302, "name": "NotificationInfo"},
+            {"id": 303, "name": "NotificationDebug"},
+            {"id": 304, "name": "NotificationTrace"}
+        ],
+        "options": {
+            "filename": "notifications.log",
+            "max_size": 100,
+            "max_age": 0,
+            "max_backups": 0,
+            "compress": true
+        }, 
+        "maxqueuesize": 1000 
+      }
+    }
+  }
+}
+```
+
+- Stopped supporting manually installed plugins as per [https://forum.mattermost.com/t/deprecation-notice-manual-plugin-deployment/21192](https://forum.mattermost.com/t/deprecation-notice-manual-plugin-deployment/21192).
+- Support for PostgreSQL v13 has been removed. The new minimum PostgreSQL version is v14+. See the [minimum supported PostgreSQL version policy](/deployment-guide/software-hardware-requirements#minimum-postgresql-database-support-policy) documentation for details.
+
+### Mattermost Server v10.8.0
+
+- Support for legacy SKUs E10 and E20 licenses was removed. If you need assistance, [talk to a Mattermost expert](https://mattermost.com/contact-sales/).
+
+### Mattermost Server v10.6.0
+
+- Support for PostgreSQL v11 and v12 have been removed. The new minimum PostgreSQL version is v13+. See the [minimum supported PostgreSQL version policy](/deployment-guide/software-hardware-requirements#minimum-postgresql-database-support-policy) documentation for details.
+
+### Mattermost Server v10.5.0
+
+- The Mattermost server has stopped supporting manual plugin deployment. Plugins were deployed manually when an administrator or some deployment automation copies the contents of a plugin bundle into the server's working directory. If a manual or automated deployment workflow is still required, administrators can instead prepackage the plugin bundles. See more details in [this forum post](https://forum.mattermost.com/t/deprecation-notice-manual-plugin-deployment/21192).
+- Mattermost has stopped official Mattermost server builds for the Microsoft Windows operating system. Administrators should migrate existing Mattermost server installations to use the official Linux builds. See more details in [this forum post](https://forum.mattermost.com/t/deprecation-notice-server-builds-for-microsoft-windows/21498).
+
+### Mattermost Mobile App v2.25.0
+
+- In the Mattermost Mobile App v2.25, Mattermost has stopped supporting iOS versions 13 and 14. Users should update their iOS version to v15.1 or newer. See more details in [this forum post](https://forum.mattermost.com/t/deprecation-notice-ios-13-and-14-versions/21845).
+
+### Mattermost Server v10.4.0
+
+- The ability to import Slack themes as Mattermost themes is no longer supported.
+
+### Mattermost Server v10.3.0
+
+- The Classic Mobile App has been phased out. Please download the new v2 Mobile App from the [Apple App Store](https://apps.apple.com/us/app/mattermost/id1257222717) or [Google Play Store](https://play.google.com/store/apps/details?id=com.mattermost.rn). See more details in the [classic mobile app deprecation](https://forum.mattermost.com/t/classic-mobile-app-deprecation/18703) Mattermost forum post.
+
+### Mattermost Server v10.2.0
+
+- Docker Content Trust (DCT) for signing Docker image artifacts has been replaced by Sigstore Cosign in v10.2 (November, 2024). If you rely on artifact verification using DCT, please [transition to using Cosign](https://edu.chainguard.dev/open-source/sigstore/cosign/how-to-install-cosign/). See [this forum post](https://forum.mattermost.com/t/upcoming-dct-deprecation/19275) for more details.
+
+### Mattermost Server v10.0.0
+
+- We no longer support new installations using MySQL starting in v10. All new customers and/or deployments will only be supported with the minimum supported version of the PostgreSQL database. End of support for MySQL is targeted for Mattermost v11.
+- Apps Framework is deprecated for new installs. Please extend Mattermost using webhooks, slash commands, OAuth2 apps, and plugins.
+- Fully deprecated the `/api/v4/image` endpoint when the image proxy is disabled.
+- Removed deprecated `Config.ProductSettings`, `LdapSettings.Trace`, and `AdvancedLoggingConfig` configuration fields.
+- Removed deprecated `pageSize` query parameter from most API endpoints.
+- Deprecated the experimental Strict CSRF token enforcement. This feature will be fully removed in Mattermost v11.
+
+### Mattermost Server v9.9.0
+
+- Removed support for self-serve purchases of Mattermost Subscriptions in various flows, throughout Cloud and Self Hosted environments.
+- Removed support for self-serve true up review submission in the **System Console**.
+
+### Mattermost Server v9.5.0
+
+- MySQL v5.7 is at end of life. We recommend all customers to upgrade to at least 8.x. From Mattermost v9.5, which is the latest Extended Support Release, we have stopped supporting MySQL v5.7 altogether.
+
+### Mattermost Server v9.0.0
+
+- Mattermost Boards and various other plugins have transitioned to being fully community supported. See this [forum post](https://forum.mattermost.com/t/upcoming-product-changes-to-boards-and-various-plugins/16669) for more details.
+- Removed the deprecated Insights feature.
+
+### Mattermost Server v8.0.0
+
+- Removed `ExperimentalSettings.PatchPluginsReactDOM`. If this setting was previously enabled, confirm that:
+  - All Mattermost-supported plugins are updated to the latest versions.
+  - Any other plugins have been updated to support React 17. See the [Important Upgrade Notes](/administration-guide/upgrade/important-upgrade-notes) for v7.7 for more information.
+- Deprecated Insights for all new instances and for existing servers that upgrade to Mattermost v8.0.
+- Removed deprecated `PermissionUseSlashCommands`.
+- Removed deprecated `model.CommandArgs.Session`.
+- Removed support for PostgreSQL v10. The new minimum PostgreSQL version is now v11.
+- Deprecated the `AdvancedLoggingConfig` fields, and replaced them with `AdvancedLoggingJSON` fields which accept inline JSON or a filename.
+
+### Mattermost Server v6.0.0
+
+- [Legacy Command Line Tools](/administration-guide/manage/command-line-tools). Most commands have been replaced by [mmctl](/administration-guide/manage/mmctl-command-line-tool) and new commands have been added over the last few months, making this tool a full and robust replacement.
+- Slack Import via the web app. The Slack import tool accessible via the Team Setting menu is being replaced by the mmetl tool that is much more comprehensive for the types of data it can assist in uploading.
+- MySQL versions below 5.7.12. Minimum support will now be for 5.7.12. This version introduced a native JSON data type that lets us improve performance and scalability of several database fields (most notably Users and Posts props). Additionally, version 5.6 (our current minimum version) reached [EOL in February 2021](https://www.mysql.com/support/eol-notice.html).
+- Elasticsearch 5 and 6. [Versions 5.x reached EOL in March of 2019, and versions 6.x reached EOL in November 2020](https://www.elastic.co/support/eol). Our minimal supported version with Mattermost v6.0 will be Elasticsearch version 7.0.
+- Windows 7 reached [EOL in January 2020](https://support.microsoft.com/en-us/windows/what-does-it-mean-if-windows-isn-t-supported-08f3b92d-7539-671e-1452-2e71cdad18b5). We will no longer provide support for the desktop app issues on Windows 7.
+- [DisableLegacyMFAEndpoint](/administration-guide/configure/deprecated-configuration-settings#disable-legacy-mfa-api-endpoint) configuration setting.
+- [Experimental Timezone](/administration-guide/configure/deprecated-configuration-settings#timezone) configuration setting.
+- All legacy channel sidebar experimental configuration settings. We encourage customers using these settings to upgrade to v5.32 or later to access custom, collapsible channel categories among many other channel organization features. The settings being deprecated include:
+  - [EnableLegacySidebar](/administration-guide/configure/deprecated-configuration-settings#enable-legacy-sidebar)
+  - [ExperimentalTownSquareIsReadOnly](/administration-guide/configure/deprecated-configuration-settings#town-square-is-read-only)
+  - [ExperimentalHideTownSquareinLHS](/administration-guide/configure/deprecated-configuration-settings#town-square-is-hidden-in-left-hand-sidebar)
+  - [EnableXToLeaveChannelsFromLHS](/administration-guide/configure/deprecated-configuration-settings#enable-x-to-leave-channels-from-left-hand-sidebar)
+  - [CloseUnusedDirectMessages](/administration-guide/configure/deprecated-configuration-settings#autoclose-direct-messages-in-sidebar)
+  - [ExperimentalChannelOrganization](/administration-guide/configure/deprecated-configuration-settings#sidebar-organization)
+  - [ExperimentalChannelSidebarOrganization](/administration-guide/configure/deprecated-configuration-settings#experimental-sidebar-features)
+- [All configuration settings previously marked as “Deprecated”](/administration-guide/configure/configuration-settings#deprecated-configuration-settings).
+- Changes to mattermost-server/model for naming consistency.
+
+### Mattermost Server v5.38.0
+
+- In the v5.38 release (August 16, 2021), the “config watcher” (the mechanism that automatically reloads the “config.json“ file), has been removed in favor of the “mmctl config“ command that will need to be run to apply configuration changes after they are made. This change will improve configuration performance and robustness.
+
+### Mattermost Server v5.37.0
+
+- The “platform“ binary and “–platform” flag have been removed. If you are using the “–platform” flag or are using the “platform“ binary directly to run the Mattermost server application via a systemd file or custom script, you will be required to use only the “mattermost“ binary.
+
+### Mattermost Server v5.32.0
+
+- TLS versions 1.0 and 1.1 have been deprecated by browser vendors. Starting in Mattermost Server v5.32 (February 16), mmctl returns an error when connected to Mattermost servers deployed with these TLS versions and System Admins will need to explicitly add a flag in their commands to continue to use them. We recommend upgrading to TLS version 1.2 or higher.
+
+### Mattermost Server v5.30.0
+
+- PostgreSQL ended long-term support for [version 9.4 in February 2020](https://www.postgresql.org/support/versioning). From v5.26 Mattermost officially supports PostgreSQL version 10 as PostgreSQL 9.4 is no longer supported. New installs will require PostgreSQL 10+. Previous Mattermost versions, including our current ESR, will continue to be compatible with PostgreSQL 9.4. PostgreSQL 9.4 and all 9.x versions are now fully deprecated in our v5.30 release (December 16). Please follow the instructions under the Upgrading Section within [the PostgreSQL documentation](https://www.postgresql.org/support/versioning/).
+
+### Mattermost Server v5.16.0
+
+- Removed support for Internet Explorer (IE11) in Mattermost v5.16.0. Learn more in our [forum post](https://forum.mattermost.com/t/mattermost-is-dropping-support-for-internet-explorer-ie11-in-v5-16/7575).
+
+### Mattermost Server v5.12.0
+
+- ExperimentalEnablePostMetadata setting was removed. Post metadata, including post dimensions, is now stored in the database to correct scroll position and eliminate scroll jumps as content loads in a channel.
+
+### Mattermost Server v5.6.0
+
+- Removed support for WebRTC in beta, and replaced it with other video and audio calling solutions.
+- Removed support for IE11 Mobile View due to low usage and instability in order to invest that effort in maintaining a high quality experience on other more used browsers. End users on IE11 will thus have an increased minimum screen size. Mobile View is still supported on Chrome, Firefox, Safari, Edge as well as the desktop apps.
+
+### Mattermost Server v5.0.0
+
+- All API v3 endpoints removed. API v3 endpoints are no longer supported as of Mattermost v4.6 release on January 16th, 2018, and are replaced by API v4 endpoints which were released on July 16th, 2017. See [https://api.mattermost.com](https://api.mattermost.com) to learn more.
+- Desktop Notification Duration in Account Settings removed due to inconsistencies on various browsers and operating systems.
+- An unused “ExtraUpdateAt” field removed from the channel model.
+- `platform` binary renamed to mattermost for a clearer install and upgrade experience. All command line tools, including the bulk loading tool and developer tools, also renamed from platform to mattermost.
+- Slash commands configured to receive a GET request now have the payload encoded in the query string instead of receiving it in the body of the request, consistent with standard HTTP requests. Although unlikely, this could break custom slash commands that use GET requests incorrectly.
+- A new `config.json` setting to whitelist types of protocols for auto-linking added.
+- A new `config.json` setting to disable the [permanent APIv4 delete team parameter](https://api.mattermost.com/#tag/teams%2Fpaths%2F~1teams~1%7Bteam_id%7D%2Fput) added. The setting is off by default for all new and existing installs, except those deployed on GitLab Omnibus. A System Admin can enable the API v4 endpoint from the `config.json` file.
+
+### Mattermost Server v4.9.0
+
+- A number of permissions configuration settings will be migrated to roles in the database, and changing their config.json values will no longer take effect. These permissions can still be modified by their respective System Console settings. See [changelog](/product-overview/unsupported-legacy-releases) for more details.
+
+### Mattermost Server v4.0.0
+
+- System Console settings in **Files \> Images**, including:
+  - Image preview height and width
+  - Profile picture height and width
+  - Image thumbnail height and width
+- Font setting in **Account Settings \> Display**
+- Teammate Name Display setting moved to the System Console
+
+### Mattermost Server v3.8.0
+
+- Old CLI tool (replaced by [an upgraded CLI tool](/administration-guide/manage/command-line-tools))
+- APIv3 endpoints:
+  - “GET at /channels/more” (replaced by “/channels/more/{offset}/{limit}”)
+  - “POST at /channels/update_last_viewed_at” (replaced by “/channels/view”)
+  - “POST at /channels/set_last_viewed_at” (replaced by “/channels/view”)
+  - “POST at /users/status/set_active_channel” (replaced by “/channels/view”)
+
+### Mattermost Server v3.7.0
+
+- “ServiceSettings: SegmentDeveloperKey” setting in `config.json`

docs/main/product-overview/desktop.mdx

@@ -0,0 +1,11 @@
+---
+title: "Mattermost Desktop App"
+---
+The Mattermost desktop app is available for Linux, Mac, and Windows operating systems. The Desktop App supports all the features of the web experience. Desktop users can additionally [connect to multiple Mattermost servers](/end-user-guide/preferences/connect-multiple-workspaces) and [keep multiple workspace contexts open at once](/end-user-guide/preferences/connect-multiple-workspaces#open-multiple-workspace-contexts) from a single interface, navigate using [keyboard shortcuts](/end-user-guide/collaborate/keyboard-shortcuts#navigation-in-the-desktop-app), and [customize their desktop user experience](/end-user-guide/preferences/customize-desktop-app-experience).
+
+Learn more about:
+
+- [Desktop releases](/product-overview/mattermost-desktop-releases)
+- [Desktop changelog](/product-overview/desktop-app-changelog)
+
+See the [desktop app software requirements](/deployment-guide/software-hardware-requirements#desktop-apps) for details on supported operating systems and releases.

docs/main/product-overview/editions-and-offerings.mdx

@@ -0,0 +1,111 @@
+---
+title: "Editions and Offerings"
+---
+Mattermost is an open core, self-hosted platform for delivering sovereign collaborative workflow to defense, intelligence, security and critical infrastructure enterprises. Our on-prem and private cloud offerings enable mission-critical workflows including cyber defense, DevSecOps and mission operations.
+
+**Try it Now with a 1-Hour Preview**: Experience features of Mattermost Enterprise Advanced in a live environment with our [1-hour preview](https://mattermost.com/sign-up/). See how it can support your secure, mission-critical collaboration, from Security Operations and DevSecOps pipelines to sensitive joint operations.
+
+As an open core platform, we maintain and secure the [Mattermost open-source project](https://github.com/mattermost/mattermost) to enable customers and community to vet and verify our software supply chain. Our code base regularly passes through automated security scanning, customer review and crowd-sourced security review through [Bugcrowd](https://bugcrowd.com/engagements/mattermost-mbb-public) under our [responsible disclosure policy](https://mattermost.com/security-vulnerability-report/). The Mattermost open source project is used to produce Mattermost’s commercial Enterprise Edition that provides proprietary capabilities through paid subscriptions.
+
+## Mattermost Enterprise Edition
+
+Our commercial self-hosted software, Mattermost Enterprise Edition, is distributed as a compiled Linux binary that includes advanced and subscription-based features. It is offered under a [commercial license](https://mattermost.com/enterprise-edition-license/) that prohibits reverse engineering or tampering with the license key mechanism used to unlock paid functionality, supporting a fair and compliant business model.
+
+Once you’ve installed Mattermost Enterprise Edition in your preferred environment, you can run it as-is in a free mode, known as Entry, or activate a trial or subscription to unlock additional features.
+
+## Mattermost Entry
+
+Mattermost Entry gives small, forward-leaning teams a **free self-hosted Intelligent Mission Environment** to get started on improving their mission-critical secure collaborative workflows. Entry has all features of **Enterprise Advanced** with the following server-wide limitations and omissions:
+
+- 10,000 Channel messages history across all channels (older messages remain in the database but aren't viewable or searchable)
+- 1000 Board cards\*
+- 5 Active Playbook runs / month\*
+- 250 Agent queries/ month\*
+- 40-minute Calls\*
+- 10,000 push notifications / month\*
+- No Compliance features (compliance monitoring, exports, legal hold, data retention)
+- No Delegated Granular System Administrative Roles
+- No High Availability (cluster-based deployment, horizontal scale, Enterprise search)
+- [Community support only](https://mattermost.com/support/).
+
+\* *Limits will take effect in a future release.*
+
+Mattermost Entry is best suited for teams less than 50 users. Organizations with larger deployments are encouraged to obtain a supported commercial subscription to ensure reliable operations and access to enterprise-grade support.
+
+The following sections outline our paid offerings which provide commercial support and remove free limitations.
+
+## Mattermost Enterprise Advanced
+
+Built for **multi-domain secure operations**, Enterprise Advanced builds on all Enterprise-level secure collaborative workflow capabilities with specialized features for environments requiring the strictest security, compliance, and operational integrity, including:
+
+- [Classified and Sensitive Information Controls](/end-user-guide/collaborate/display-channel-banners)
+- [Zero Trust Security](/administration-guide/manage/admin/attribute-based-access-control) with dynamic attribute-based policy controls, environmental atributes, and User Authoritative Source integration
+- [Mobile security](/security-guide/mobile-security) controls
+- [Air-gapped deployment workflows](/deployment-guide/deployment-scenarios/air-gapped-deployment)
+
+## Mattermost Enterprise
+
+Mattermost Enterprise supports large-scale, mission-critical **secure collaborative workflows** with robust security, compliance, and productivity tooling. It builds on core ChatOps capabilities from the Professional offering, plus:
+
+- [Enterprise-scale search with dedicated indexing and usage resourcing via cluster support](/deployment-guide/scale/enterprise-search).
+- [Sychronization of access controls, channels, and teams with AD/LDAP Groups](/administration-guide/onboard/ad-ldap-groups-synchronization).
+- [eDiscovery and compliance export automation](/administration-guide/comply/compliance-export).
+- [Enterprise mobile device management with custom EMM support via AppConfig](/deployment-guide/mobile/deploy-mobile-apps-using-emm-provider).
+- [Advanced legal controls with customizable end-user terms of service and re-acceptance duration](/administration-guide/comply/custom-terms-of-service).
+- [Private mobility with ID-only push notifications](/administration-guide/configure/site-configuration-settings#push-notification-contents).
+- [Enhanced compliance with global and custom retention policies for messages and files](/administration-guide/comply/data-retention-policy).
+- [Collaborative playbooks with ad hoc add/remove tasks, automated triggers, and stakeholders dashboard](/end-user-guide/workflow-automation/learn-about-playbooks).
+- [Deleted granular administrative control](/administration-guide/onboard/delegated-granular-administration).
+- [Advanced configuration of playbook permissions, and analytics dashboards](/end-user-guide/workflow-automation/share-and-collaborate)
+- [Channel export](/administration-guide/comply/export-mattermost-channel-data)
+- [Enhanced compliance controls and granular audit logs with data export](/administration-guide/manage/logging#audit-logging).
+- [Advanced collaboration with connected workspaces across Mattermost instances](/administration-guide/onboard/connected-workspaces).
+- [High availability support with multi-node database deployment](/deployment-guide/server/high-availability-cluster-based-deployment).
+- [Horizontal scaling through cluster-based deployment](/deployment-guide/scale/scaling-for-enterprise).
+- [Advanced performance monitoring](/administration-guide/scale/deploy-prometheus-grafana-for-performance-monitoring).
+- [Server health checks](/administration-guide/manage/request-server-health-check).
+- [Eligibility for Premier Support add-on](https://mattermost.com/support/).
+- Contextual AI-based [summarization](/end-user-guide/agents#record-calls-to-summarize-meetings), real-time [channel briefing](/end-user-guide/agents#analyze-threads-and-channels), and [composition](/end-user-guide/agents#access-ai-features)
+- Private, air-gapped & DDIL [AI operations](/administration-guide/configure/agents-admin-guide)
+- PQ&A with [access-controlled backend systems](/security-guide/security-guide-index)
+- 99.9% uptime SLA guarantee (Cloud only, via dedicated virtual secure Cloud add-on option).
+
+## Mattermost Professional
+
+Professional best serves technical and operational teams of up to 250 users looking to run **Sovereign ChatOps workflows**, with advanced collaboration and security controls. This offering provides robust collaboration and administration tools including:
+
+- Teams and channels for one-to-one and group messaging, file sharing, and unlimited search history with threaded messaging, emoji, and custom emoji.
+- Native apps for iOS, Android, Windows, macOS, and Linux.
+- Pre-packaged integrations with most common developer tools, including Jira, GitHub, GitLab, Zoom, and more.
+- Tools for [custom branding](/administration-guide/configure/custom-branding-tools) and [themes](/end-user-guide/preferences/customize-your-theme).
+- [Multi-factor authentication](/administration-guide/onboard/multi-factor-authentication).
+- Single Sign-on with [GitLab](/administration-guide/onboard/sso-gitlab) using the OAuth 2.0 standard.
+- [Granular system permissions](/administration-guide/onboard/advanced-permissions).
+- Highly customizable [third-party bots, integrations](https://mattermost.com/marketplace/#publicApps), and [command line tools](/administration-guide/manage/mmctl-command-line-tool).
+- Extensive integration support via [webhooks, APIs, drivers](https://developers.mattermost.com/integrate/getting-started/), and [third-party extensions](https://mattermost.com/marketplace/).
+- Multiple languages including English (Australian, US), Bulgarian, Chinese (Simplified and Traditional), Dutch, French, German, Hungarian, Italian, Japanese, Korean, Persian, Polish, Portuguese (Brazil), Romanian, Russian, Spanish, Swedish, Turkish, Ukrainian, and Vietnamese.
+- [Guest access](/administration-guide/onboard/guest-accounts) and [custom user groups](/end-user-guide/collaborate/organize-using-custom-user-groups).
+- [Active Directory/LDAP Single Sign-on and user synchronization](/administration-guide/onboard/ad-ldap).
+- Single Sign-on with [GitLab](/administration-guide/onboard/sso-gitlab) using the OpenID Connect standard, [Google](/administration-guide/onboard/sso-google), [OpenID Connect](/administration-guide/onboard/sso-openidconnect), [SAML](/administration-guide/onboard/sso-saml) or [Entra ID](/administration-guide/onboard/sso-entraid).
+- [MFA enforcement](/administration-guide/onboard/multi-factor-authentication#enforcing-mfa).
+- [Advanced team permissions](/administration-guide/onboard/advanced-permissions#team-override-scheme).
+- [Read-only announcement channels](/administration-guide/manage/team-channel-members#advanced-access-controls).
+- [System-wide announcement banners](/administration-guide/manage/system-wide-notifications).
+- O365 integration with [Microsoft Teams Meetings](https://mattermost.com/marketplace/microsoft-teams-meetings/) and [Jira multi-server](https://mattermost.com/marketplace/jira-plugin/).
+- [Next business day support via online ticketing system](https://mattermost.com/support/).
+- [Interactive AI bot support](/end-user-guide/agents#access-ai-features)
+- Flexible [bring-your-own-LLM integration](/administration-guide/configure/agents-admin-guide)
+
+See a complete list of Mattermost features for all paid offerings at [https://mattermost.com/pricing](https://mattermost.com/pricing) .
+
+## Mattermost Team Edition
+
+Team Edition is a free-to-use, open source, self-hosted collaboration platform that offers the core productivity benefits of competing SaaS ChatOps solutions. It is deployed as a single Linux binary with PostgreSQL and is licensed under MIT. Team Edition is intended for small teams, hobbyists, or personal use under 250 activated users where single sign-on (SSO) is not required. It is not recommended for government or sensitive commercial workloads.
+
+Since 2016, Mattermost has partnered with GitLab to include Team Edition in the GitLab Omnibus package. Originally designed for teams of 25–50 users, it included GitLab SSO and DevSecOps integrations. Over time, Team Edition was widely over-deployed, sometimes to thousands of users, leading to performance issues and confusion between free and commercial offerings. Additionally, GitLab SSO was used as a gateway to other identity providers, overlapping with SSO capabilities reserved for paid Enterprise editions.
+
+In 2025, GitLab began evaluating the removal of Mattermost from the Omnibus package to reduce its size. This prompted both companies to redefine their shared offering. As part of this transition, SSO is being removed from the Team Edition, aligning it with its intended scope for small teams and hobbyist use. Advanced access controls features will continue to be available in the commercial editions, including Mattermost Entry (free). Gitlab Omnibus will ship with the v10.11 ESR, enabling continued use of Gitlab SSO until a redefinition of the partnership is determined. Please see more details in [this forum post](https://forum.mattermost.com/t/mattermost-v11-changes-in-free-offerings/25126).
+
+Mattermost, Inc. offers its software under different licenses, including open source. An open source “community edition” of the offering is compiled from the [Mattermost open source project](https://github.com/mattermost/mattermost) under a reciprocal open source license agreement, and in accordance with the [Mattermost trademark policy](https://mattermost.com/trademark-standards-of-use), which requires Mattermost wordmark and trademark be replaced, unless in some circumstances special permission is extended. The purpose of the reciprocal open source license, known as AGPLv3 or “GNU Affero General Public License”, is to have the benefits of open source reach the broader community. Community members creating derivative works of the open source code base are required to use the same reciprocal open source license, AGPLv3, to downstream beneficiaries.
+
+Organizations who prefer not to use a reciprocal open source license can choose to use one of the Enterprise Edition offerings under a commercial license.

docs/main/product-overview/faq-enterprise.mdx

@@ -0,0 +1,96 @@
+---
+title: "Enterprise Edition"
+sidebar_label: "Enterprise"
+---
+## What is Mattermost Enterprise Edition?
+
+Mattermost Enterprise Edition is a commercial workplace messaging solution for large organizations operating under compliance and security requirements built on top of the open source Mattermost Team Edition.
+
+## How can U.S. government customers procure Mattermost licenses?
+
+Please review our U.S. government offerings at [https://mattermost.com/solutions/industries/government/](https://mattermost.com/solutions/industries/government/) to contact channel partners and resellers. You can also contact Carahsoft regarding Mattermost by phone or email with the information at [https://www.carahsoft.com/mattermost](https://www.carahsoft.com/mattermost).
+
+## How can government organizations outside the U.S. procure Mattermost licenses?
+
+Governmental organizations outside the U.S. that need to procure licenses through resellers can contact the Mattermost sales organization at [https://mattermost.com/contact-sales/](https://mattermost.com/contact-sales/) to connect with existing resellers by country and geographic region, or to onboard new approved resellers.
+
+## I’d like to buy Mattermost through a reseller--or I am a reseller--how do I get in touch?
+
+Please contact the Mattermost sales team at [https://mattermost.com/contact-sales/](https://mattermost.com/contact-sales/) to find a reseller for your geography and organization. Resellers can read about our partner programs at [https://handbook.mattermost.com/operations/sales/partner-programs](https://handbook.mattermost.com/operations/sales/partner-programs).
+
+## How are Mattermost licenses sold?
+
+Mattermost Enterprise and Mattermost Professional licenses are sold as prepaid annual subscriptions based on the number of annual seat licenses purchased, or “seats”. Each seat license purchased entitles a customer to an “activated user”, which is a user registered on a specific Mattermost server and not deactivated. Administrators can view user status in the System Console and activate and deactivate registered users at any time. Deactivated users have history and preferences saved.
+
+Guests in exactly one active channel are tracked separately as single-channel guests and are free up to a 1:1 ratio with licensed seats. Guests in multiple active channels continue to count as activated users. Direct messages and group messages don't affect whether a guest is counted as a single-channel guest. Only active channels count toward guest channel access for billing. Archived channels are excluded.
+
+## What happens when activated users exceed the number of licensed seats?
+
+During the period of the annual license, when the number of activated users exceeds the number of seat licenses purchased, additional seats should be purchased on a quarterly “true forward” basis.
+
+For example, if activated users exceed licensed seats in the first quarter since annual licenses were purchased, then additional seat licenses should be purchased for the remaining three quarters until renewal, with an invoice amount prorated for the annual cost of the license.
+
+Single-channel guests are counted separately from activated users. If the single-channel guest count exceeds the 1:1 allowance, system admins see warnings in reporting and on the **Edition and License** page, but Mattermost doesn't enforce a hard block.
+
+## Where can I find more information on subscriptions and billing?
+
+Please visit ouere [subscription overview](/product-overview/subscription) documentation for details.
+
+## Where can I find a full list of feature comparisons between plans?
+
+You can see the full list of capabilities by visiting the [Mattermost Pricing page](https://mattermost.com/pricing/).
+
+## Does Mattermost have a Software-as-a-Service offering?
+
+Yes, Enterprises can inquire about [Mattermost Cloud Enterprise](https://mattermost.com/enterprise/cloud/), as a single-tenant cloud-managed service for Mattermost Enterprise hosted by Mattermost, Inc. The system is offered on the same Kubernetes-based platform as the self-hosted edition, and managed by Mattermost, Inc.
+
+For more information, contact the Mattermost Sales organization at [https://mattermost.com/contact-sales/](https://mattermost.com/contact-sales/)
+
+For small businesses, [Mattermost Professional](/product-overview/editions-and-offerings) is available as a self-serve, multi-tenant, software-as-a-service offering.
+
+## Do you offer special programs for non-profit organizations, open source projects, or educational institutions?
+
+Yes. See the [non-profit subscriptions](/product-overview/non-profit-subscriptions) documentation for details.
+
+## How can I be assured that my data will not be locked in to commercial software?
+
+You always have control over your own server and databases, where the entirety of your Mattermost deployment is stored. Users of [Mattermost Enterprise Edition](/product-overview/editions-and-offerings#mattermost-enterprise-edition) can downgrade to the [open source version](/product-overview/editions-and-offerings#mattermost-team-edition) at any time, without losing any data.
+
+## How does Mattermost scale from teams to enterprises?
+
+Growing your Mattermost installation from supporting a team to supporting an enterprise requires two types of scaling:
+
+1.  Technical scaling: Maintaining system responsiveness as large quantities of new users are added.
+2.  Functional scaling: Adding advanced features to support the increased complexity of large organizations.
+
+**Technical Scaling:** Whether used for teams or enterprises, the Mattermost server is designed to support tens of thousands of users on a single server with appropriate hardware. The server is built using Golang, the language developed by Google to create internet-scale applications, and supports highly scalable databases. Beyond tens of thousands of users, Mattermost Enterprise Edition can offer high availability cluster-based/horizontal scaling configurations using multiple servers to support even larger organizations.
+
+**Functional Scaling:** Scaling from a team to an enterprise is like going from a "virtual office" to a "virtual campus". Advanced features like enterprise authentication, granular permissions, compliance and auditing, and advanced reporting become increasingly important as organizations grow beyond teams. Organizations needing this flexibility can easily upgrade from Mattermost Team Edition to Mattermost Enterprise Edition as well as downgrade without data loss, should their needs change.
+
+For more information on how Mattermost scales, technically, and functionally, talk to a [Mattermost Expert](https://mattermost.com/contact-sales/), and [read about scaling for Enterprise](/deployment-guide/scale/scaling-for-enterprise).
+
+## What does it take to manage a Mattermost deployment?
+
+For a small deployment of Mattermost up to a few hundred users, we'd recommend a part-time, mid-level IT admin with a senior IT admin for supervision and as a backup resource. They should have the ability to administer a basic Linux server, a PostgreSQL database, and web proxy configuration with web sockets.
+
+For a medium deployment of 500 to 2000 users, we'd recommend a senior IT administrator who has the capability to configure Mattermost in a High Availability cluster-based deployment with redundant database and application servers. They should also be able to activate performance monitoring and health check features in Prometheus and Grafana.
+
+## How do you manage multiple messaging solutions in an enterprise?
+
+Our customers address multiple collaboration solutions in different ways depending on whether the organization is more top down or bottom up.
+
+**For top-down, customers want to simplify and leverage investments in a central, flexible, innovative solution that can scale.** There's generally a lot of pain with different teams and departments running their own messaging tools, creating silos, redundancy, and significant productivity loss. They'll roll out Mattermost as an official solution and centralize communication there. Visit the [Mattermost customers page](https://mattermost.com/customers/) for examples.
+
+**For bottom-up, customers want to supplement for strategic advantage.** We've seen teams flock to Mattermost because of its productivity benefits for DevOps, remote work, rapid response, and scaling large teams where people are overloaded with email. Those organizations, which can have hundreds to thousands of users, will use Mattermost in parallel with general-purpose messaging that doesn't meet their specific needs.
+
+One example is Wargaming, one of the world's largest real-time online video game operators, with over 150 million players on their system. They've moved their DevOps, design, analytics and support teams to Mattermost to supplement Skype for Business. This is their company-wide, general-purpose messenger that isn't optimized for large DevOps organizations and the degree of integration and flexibility they need - specifically for DevOps. People want support for Linux and Mac desktops, lots of APIs and hooks to integrate. They also need help for plugins to embed certain types of reports and interactive controls into messages, friendly keyboard shortcuts, and dozens of other enhancements that provide a distinct advantage to their counterparts at other companies.
+
+## What happens when the Enterprise Edition subscription expires?
+
+Sixty days prior to expiry, Mattermost system administrators receive notifications that their license key will expire on the anniversary of its purchase. After expiry, paid features will be disabled. At any time, administrators can downgrade servers using Professional, Enterprise, or Enterprise Advanced licenses to Mattermost Entry without data loss by disabling paid features and removing the license key.
+
+## How does the licensing key work?
+
+See our [frequently asked questions about licensing](/product-overview/faq-license).
+
+[Book a live demo](https://mattermost.com/request-demo/) or [talk to a Mattermost expert](https://mattermost.com/contact-sales/) to explore tailored solutions for your organization's secure collaboration needs. Or try Mattermost yourself with a [1-hour preview](https://mattermost.com/sign-up/) for instant access to a live sandbox environment.

docs/main/product-overview/faq-federal-procurement.mdx

@@ -0,0 +1,75 @@
+---
+title: "U.S. Federal Procurement FAQ"
+sidebar_label: "Federal Procurement"
+---
+## Is Mattermost FedRAMP authorized (High or Moderate)?
+
+Yes. Mattermost is currently FedRAMP High authorized via partner FedHIVE and listed on the [FedRAMP Marketplace](https://marketplace.fedramp.gov/products/FR1802451335).
+
+## Has it been granted a DoD ATO (Authority to Operate)?
+
+Yes. Mattermost has received a Certificate to Field under Platform One’s Continuous Authority to Operate (CATO).
+
+## What IL level (IL4/IL5/IL6) has Mattermost been deployed at?
+
+Mattermost has been deployed in IL4, IL5, and IL6 environments, as well as in JWICS and other classified IC networks.
+
+## Are there any export restrictions (e.g., ITAR, EAR) that would limit sharing with foreign partners?
+
+Our software is classified as ECCN 5D002 with License Exception ENC. Additional [export compliance details](/product-overview/certifications-and-compliance#us-export-compliance-overview) are available. As of July 21, 2025, no export-control limitations affect sharing the Mattermost Professional, Enterprise, or Enterprise Advanced software with foreign entities.
+
+## Can external partner users be added under a U.S. license (i.e., shared licensing model)?
+
+Yes. External partners can be added as [guest or standard end user accounts](/end-user-guide/collaborate/learn-about-roles). They count towards licensing and are billed at the standard end user rate under the buyer’s subscription.
+
+## Does it support FOIA and records compliance (e.g., message retention, audit logs, eDiscovery)?
+
+Yes. Mattermost supports configurable retention policies, audit logs, legal hold, and eDiscovery tools, enabling compliance with FOIA and records management requirements. Full capabilities depend on configuration. Please visit the [Compliance page](https://mattermost.com/compliance/) online for more details.
+
+## Do you support air-gapped or self-hosted deployments?
+
+Yes. Mattermost can be deployed on-premises, in private clouds, or air-gapped networks, ensuring data sovereignty and control. See the [Deployment Guide](/deployment-guide/deployment-guide-index) for more information.
+
+## Is CAC/SAML/LDAP integration available?
+
+Yes. Mattermost supports [SAML 2.0](/administration-guide/onboard/sso-saml) (compatible with Okta, ADFS, OneLogin, Azure AD, PingFederate, etc.), CAC via SAML integration (configuration details may vary), and [AD/LDAP integration](/administration-guide/onboard/ad-ldap) for centralized identity, user provisioning, and group sync in Enterprise editions.
+
+## Can it be used securely on BYOD mobile?
+
+Yes. Mattermost supports [mobile security controls](/security-guide/mobile-security) like restricting file downloads, screen capture, and external sharing.
+
+## Can it be used securely on mobile with MDM controls?
+
+Yes. Mattermost supports [mobile device management (MDM) policies](/security-guide/mobile-security), while also including [mobile security controls](/security-guide/mobile-security) like restricting file downloads, screen capture, and external sharing.
+
+## Do you have existing STIGs or documentation to support RMF/ATO efforts?
+
+Yes, available after confirmation of appropriate governmental use. Please [contact us](https://mattermost.com/contact/).
+
+## Are you listed on the GSA?
+
+Yes, you can find more information [via Carasoft](https://www.carahsoft.com/mattermost/contracts).
+
+## Are there other contract vehicles for purchasing Mattermost for other Federal, State and Local and Educational purposes?
+
+Yes, you can find more information [here](https://www.carahsoft.com/mattermost/contracts).
+
+## What is the entity name, address and CAGE code for Mattermost, Inc.?
+
+- Entity Name: Mattermost, Inc.
+- Address: 2100 Geng Road, Suite 210, Office 243, Palo Alto, CA, 94303, USA
+- CAGE Code: 7ZTZ9
+- NAICS Code: 513210
+- SAM.gov Unique Entity ID: J7QLN24NAEN7
+
+## What is the entity name, address and CAGE code Mattermost Federal, Inc?
+
+- Entity Name: Mattermost Federal, Inc.
+- Address: 11921 Freedom Drive, Suite 550, Reston, VA, 20190, USA
+- CAGE Code: 9TG37
+- NAICS Code: 513210
+- SAM.gov Unique Entity ID: RN3UJ3CK94Q3
+
+## What if my question is not answered here?
+
+For any questions not answered here, please [contact us](https://mattermost.com/contact/).

docs/main/product-overview/faq-general.mdx

@@ -0,0 +1,47 @@
+---
+title: "General Mattermost"
+sidebar_label: "General"
+---
+## Why was Mattermost created?
+
+Mattermost was created to offer an alternative to proprietary SaaS services. For more information, please see the article [Why we built Mattermost](https://mattermost.com/about-us/).
+
+## Why does the open source repository contain code specific to the commercial version of Mattermost?
+
+The [commercial version of Mattermost](/product-overview/editions-and-offerings#mattermost-enterprise-edition) is designed to never lock-in your data. Portions of the commercial version are shared with the [open source version](/product-overview/editions-and-offerings#mattermost-team-edition) to ensure upgrade and downgrade across editions happens without data loss.
+
+## Does Mattermost support 508 Compliance?
+
+Yes. See the [accessibility compliance policy](/product-overview/accessibility-compliance-policy) documentation for details. Mattermost Enterprise Edition has been purchased by multiple US public sector organizations, including US federal agencies and the Department of Defense.
+
+## What's the largest Mattermost deployment you have?
+
+Our largest contractual obligation is for over a quarter of a million registered users. Our most typical large enterprise deployment size is between 10,000 and 40,000 users in Dev and Ops organizations who use Mattermost for DevOps workflows, remote work, mission-critical and rapid response, and to address email overload.
+
+We have done performance testing of 60,000 concurrent users and 60 million posts in the database, with a peak concurrent utilization safety factor of between 10 to 1 and 3 to 1, depending on the distribution of an organization across time zones. Peak concurrent usage in a single timezone is generally around the start of the day, probably 9am, and lunchtime when people are messaging to meet for a meal. Our monthly releases are tested at 20 million posts in the database.
+
+Mattermost provides an open source, well-documented [load test simulator](https://github.com/mattermost/mattermost-load-test) to verify that your Mattermost deployment can achieve the stated scale benchmarks ahead of production deployment.
+
+## What happens if I have more than 10,000 messages in my database and have upgraded to Entry?
+
+Entry limits the number of messages shown in the end user inteface for channel history and search. All records are retained in the database. Upgrading to a paid version of Mattermost will unlock this and other Entry limitations. Migrating to Team Edition will also unlock full history of channels, but will limit what features are available.
+
+## What are the limitations for embargoed countries?
+
+We greatly appreciate your interest in Mattermost. Due to recent sanctions from the United States government, we must pause interactions with your organization until the sanctions are lifted.
+
+This includes:
+
+- We must pause on selling, issuing, or renewing a Mattermost license key to your organization. If you have a Mattermost license key, or a trial key, we ask that you do not use it.
+- We are not permitted to provide you technical support for our software. Moreover, we cannot answer questions about our software.
+- We are not permitted to provide our software, including any updates, upgrades or cloud-hosted versions to your organization. We must ask that you do not use any software or online services provided by Mattermost, Inc., including any versions that have been provided online to the general public.
+
+We deeply apologize for the inconvenience. We must abide by United States laws. We hope after sanctions are lifted that we can support your interest once again. Please reach out to [compliance@mattermost.com](mailto:compliance@mattermost.com) for any questions around current export limitations.
+
+## How do I report illicit use of Mattermost software?
+
+Illicit use of Mattermost software to harm others, infringe on their rights, break laws or policies is explicitly against our [Terms of Use](https://mattermost.com/terms-of-use/).
+
+If the illicit use is happening on a web address ending in `“mattermost.com”`, it means the suspected perpetrators are using Mattermost software controlled by our company, Mattermost, Inc. In this case, please get in touch with us at `compliance@mattermost.com` to report the issue for us to investigate.
+
+If the illicit use is happening on a different web address, then it means the suspected perpetrators may be using Mattermost software controlled by a person or company other than Mattermost, Inc. In this case, you need to contact the person or company who controls the web address by using a lookup service such as [https://www.whois.com/](https://www.whois.com/) to find the contact email to report abuse. You can use a link to this FAQ as a reference to our [Terms of Use](https://mattermost.com/terms-of-use/) policy for Mattermost software.

docs/main/product-overview/faq-license.mdx

@@ -0,0 +1,237 @@
+---
+title: "Business & Licensing"
+---
+## What are Mattermost's policies around licensing, terms of use, and privacy?
+
+The following outlines the licensing, terms of use and privacy policies across Mattermost software and services. See the [source available license](/product-overview/faq-mattermost-source-available-license) documentation to learn what the Mattermost source available license offers.
+
+### Mattermost Software
+
+<table style={{width: '100%'}}>
+<colgroup>
+<col style={{width: '12%'}} />
+<col style={{width: '30%'}} />
+<col style={{width: '31%'}} />
+<col style={{width: '24%'}} />
+</colgroup>
+<thead>
+<tr>
+<th>Software</th>
+<th>License</th>
+<th>Terms and Conditions</th>
+<th>Privacy Policy</th>
+</tr>
+</thead>
+<tbody>
+<tr>
+<td>Mattermost Team Edition (Open Source)</td>
+<td>Open Source <strong>MIT License</strong>.<br/>Open Source Add-ons available under <a href="/product-overview/subscription">Apache v2 and other licenses</a>.</td>
+<td><a href="https://mattermost.com/trademark-standards-of-use/">Mattermost Trademark Policy</a><br/><a href="https://mattermost.com/terms-of-use/">Mattermost Terms of Use</a></td>
+<td rowspan="3"><a href="https://mattermost.com/privacy-policy/">Mattermost Server Privacy Policy</a> with <a href="https://mattermost.com/data-processing-addendum/">GDPR Data Processing Addendum</a>.</td>
+</tr>
+<tr>
+<td>Mattermost Enterprise Edition with no subscription</td>
+<td><a href="https://mattermost.com/enterprise-edition-license/">Commercial Enterprise Edition License</a>.<br/>You are welcome to use the Enterprise Edition of Mattermost free of charge in perpetuity when the subscription features are not enabled by a license key.</td>
+<td>No subscription terms apply when operating without a subscription</td>
+</tr>
+<tr>
+<td>Mattermost Enterprise Edition with subscription</td>
+<td>If you choose to purchase a subscription for paid features, terms and conditions are offered as part of the subscription purchase (see &ldquo;Terms&rdquo;).</td>
+<td><a href="https://mattermost.com/enterprise-edition-terms/">Self Managed Subscription Terms</a><br/><a href="https://mattermost.com/terms-of-use/">Enterprise Edition Subscription Terms for Purchase by Resale</a><br/><a href="https://mattermost.com/cloud-subscription-terms/">Cloud Subscription Agreement</a></td>
+</tr>
+</tbody>
+</table>
+
+#### Mattermost Service Agreements
+
+<table style={{width: '100%'}}>
+<colgroup>
+<col style={{width: '22%'}} />
+<col style={{width: '41%'}} />
+<col style={{width: '35%'}} />
+</colgroup>
+<thead>
+<tr>
+<th>Service</th>
+<th>Terms and Conditions</th>
+<th>Privacy Policy</th>
+</tr>
+</thead>
+<tbody>
+<tr>
+<td>Mattermost Enterprise Edition Support, including Premier Support</td>
+<td><a href="https://mattermost.com/support/">Mattermost Support Terms</a></td>
+<td rowspan="3"><a href="https://mattermost.com/privacy-policy/">Mattermost Server Privacy Policy</a> with <a href="https://mattermost.com/data-processing-addendum/">GDPR Data Processing Addendum</a>.</td>
+</tr>
+<tr>
+<td>Mattermost Hosted Push Notification Service</td>
+<td><a href="https://mattermost.com/terms-of-use/">Hosted Push Notifications Service Terms</a></td>
+</tr>
+<tr>
+<td>Mattermost Professional Services</td>
+<td>To be posted.</td>
+</tr>
+</tbody>
+</table>
+
+### Mattermost Websites
+
+<table style={{width: '100%'}}>
+<colgroup>
+<col style={{width: '7%'}} />
+<col style={{width: '40%'}} />
+<col style={{width: '21%'}} />
+<col style={{width: '30%'}} />
+</colgroup>
+<thead>
+<tr>
+<th>Website</th>
+<th>License</th>
+<th>Terms and Conditions</th>
+<th>Privacy Policy</th>
+</tr>
+</thead>
+<tbody>
+<tr>
+<td><p>Mattermost Websites:</p><blockquote><ul><li>about.mattermost.com</li><li>mattermost.com</li><li>mattermost.org</li><li>forum.mattermost.org</li><li>docs.mattermost.com</li></ul></blockquote></td>
+<td>Open source under <a href="https://creativecommons.org/licenses/by-nc-sa/3.0/deed.en">Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported License (CC BY-NC-SA 3.0)</a>.</td>
+<td><a href="https://mattermost.com/terms-of-use/">Mattermost Terms of Use</a></td>
+<td><a href="https://mattermost.com/privacy-policy/">Mattermost Websites Privacy Policy</a></td>
+</tr>
+</tbody>
+</table>
+
+### Mattermost Partnership Agreements
+
+<table>
+<colgroup>
+<col style={{width: '40%'}} />
+<col style={{width: '59%'}} />
+</colgroup>
+<thead>
+<tr>
+<th>Partnership Agreement</th>
+<th>Agreement</th>
+</tr>
+</thead>
+<tbody>
+<tr>
+<td>Mattermost Authorized Reseller Agreement</td>
+<td><a href="https://mattermost.com/partners/">Mattermost Authorized Reseller Agreement</a></td>
+</tr>
+</tbody>
+</table>
+
+### Mattermost Confidentiality Agreements
+
+<table>
+<colgroup>
+<col style={{width: '36%'}} />
+<col style={{width: '63%'}} />
+</colgroup>
+<thead>
+<tr>
+<th>Confidentiality Agreement</th>
+<th>Agreement</th>
+</tr>
+</thead>
+<tbody>
+<tr>
+<td>Mattermost Mutual Non-Disclosure Agreement</td>
+<td><a href="https://docs.google.com/document/d/1Ev3VFjiJBKSf1D5Kmf2BScbHBgSQbMzTzOhY3Of28vY/edit">Mattermost Mutual Non-Disclosure Agreement</a></td>
+</tr>
+</tbody>
+</table>
+
+### Working for Mattermost
+
+<table>
+<colgroup>
+<col style={{width: '34%'}} />
+<col style={{width: '65%'}} />
+</colgroup>
+<thead>
+<tr>
+<th>Service</th>
+<th>Terms and Conditions</th>
+</tr>
+</thead>
+<tbody>
+<tr>
+<td>Mattermost Professional Consulting Services</td>
+<td><a href="https://docs.google.com/document/d/1tgEkO5Q-xqAgVEcx5Y-z28OC36HptpltKORpivQGLoY/edit">Mattermost Professional Consulting Services Agreement</a></td>
+</tr>
+<tr>
+<td>Mattermost Consulting</td>
+<td><a href="https://handbook.mattermost.com/operations/sales/partner-programs">Mattermost Consulting Terms</a></td>
+</tr>
+</tbody>
+</table>
+
+## How do I fork Mattermost?
+
+If you wish to create a forked version of the Mattermost source code, you must comply with the applicable licenses under which the source code is made available.
+
+For example, the Mattermost server source code is and always has been made available under the AGPLv2 license. Therefore, all third-party open source forks of the Mattermost server source code must comply with the AGPLv2 license in both source code and compiled versions. If you encounter a third-party fork of the publicly available source code of Mattermost server that claims to be licensed under an alternate license, it is incorrect.
+
+For clarity, this license information regarding forking the source specifically refers to the use (and compilation) of the Mattermost source code by third parties. Third parties are obligated to comply with the open source licenses referenced above in connection with their derivative works. Compiled versions and derivative works of Mattermost prepared by third parties may not be made available under any license other than those under which the applicable source code is made available.
+
+In contrast, Mattermost, as the copyright holder to the collection of the Mattermost source code, has exercised its exclusive right to make compiled versions of the Mattermost source code available under various other licenses (such as the MIT license and the Mattermost Commercial Enterprise License, as more specifically made clear in the table here: [https://docs.mattermost.com/about/faq-license.html](https://docs.mattermost.com/about/faq-license.html)).
+
+## How can I create an open source derivative work of Mattermost?
+
+If you're looking to customize the look and feel of Mattermost, see the [customization](/administration-guide/configure/customize-mattermost) documentation. For advanced customization, the system's user experience is available in different repositories for web, mobile apps, and desktop apps and custom experiences can be developed and integrated via the system APIs and custom plugins.
+
+If, instead of using Mattermost Team Edition or Mattermost Enterprise Edition, you choose to compile your own version of the system using the open source code from `/mattermost`, there are a number of factors to consider:
+
+### Security
+
+- If you run a fork of the Mattermost server, we highly recommend you only deploy the system securely behind a firewall and to pay close attention to [Mattermost security updates](https://mattermost.com/security-updates/). Mattermost Team Edition and Mattermost Enterprise Edition release security update patches when reports of new attacks are received and verified. Mattermost waits until 30 days after a security patch is released before publicly detailing its nature so that users and customers can upgrade before the security vulnerability is widely known. A malicious user can potentially make use of Mattermost security disclosures to exploit a fork of Mattermost if the security upgrade is not promptly incorporated into the forked version.
+
+### Rebranding
+
+- When you create a derivative version of Mattermost and share it with others as a product, you need to replace the Mattermost name and logo from the system, among other requirements, per the [Mattermost trademark policy](https://mattermost.com/trademark-standards-of-use/).
+- You can rebrand your system using [custom branding tools](/administration-guide/configure/custom-branding-tools).
+- For advanced whitelabelling, you can manually update files on the Mattermost server [per product documentation.](https://github.com/mattermost/docs/issues/1006) This can also be done without forking.
+
+### Copyright and Licensing of `/mattermost` open source code
+
+- Compiling and distributing your own version of the open source Mattermost `/mattermost` repo requires a) compliance with licenses in the repo, including [NOTICE.txt](https://github.com/mattermost/mattermost/blob/master/NOTICE.txt), and b) the compiled version of the `/mattermost` source code should have the same open source license as the source code, [per our licensing policy](/product-overview/faq-license).
+
+### Other considerations
+
+- Mattermost has a default [Terms of Use](/administration-guide/configure/site-configuration-settings#terms-of-use-link) agreement for the Terms of Use link at the bottom of login screen that should be incorporated into any additional Terms of Use you may add.
+- The Mattermost copyright notices on the user interface should remain.
+- There may be additional legal and regulatory issues to consider and we recommend you employ legal counsel to fully understand what's involved in creating and selling a derivative work.
+
+## Can I create a derivative work of the Mattermost /mattermost repository that is not open source?
+
+The Mattermost open source project was created by [a group of developers who had their data paywalled by a proprietary online messaging service](https://mattermost.com/about-us/) and felt it was unfair.
+
+Because of this, the Mattermost /mattermost repository uses an open source license that requires derivative works to use the same open source license. This prevents the creation of derivative works that are not open source, and the situation where end users would not have access to the source code of the systems they use, and hence be at risk of "lock in".
+
+For companies purchasing Enterprise Edition subscriptions for use by internal staff, who need to modify /mattermost, and who also have legal departments that won't allow their staff to work under an open source software license, a special "Advanced Licensing Option" can be purchased to modify /mattermost for internal use under a commercial software license. This option is not available for companies that would offer a modified, non-open source version of Mattermost to external parties.
+
+## Does Mattermost answer questions about open source licenses authored by other organizations?
+
+No, if you have questions about an open source license, please consult the original author, or FAQs they offer.
+
+## Why does Mattermost have a discount for certain kinds of non-profits but not for others?
+
+While we welcome anyone to use the open source version of Mattermost Team Edition free of charge, Mattermost, Inc., like any software company, has specific discounting programs for its commercial Mattermost Enterprise Edition based on business objectives. Objectives of the discounting programs include the suitability of potential case studies, references, word-of-mouth promotion and public promotion of solutions, among many other factors.
+
+See our [non-profit subscriptions](/product-overview/non-profit-subscriptions) documentation for details.
+
+## Will Mattermost, Inc. offer the ability to resell Mattermost software without a reseller agreement?
+
+No.
+
+If there is a case where the reseller agreement is under review and a customer urgently needs an order, Mattermost may, with internal approvals, accept a reseller purchase order with the following language:
+
+"Any statements, clauses, or conditions included on or referenced by buyer's purchase order forms, which forms modify, add to, or are inconsistent with Mattermost’s standard terms and conditions are expressly rejected. Such orders will only be accepted by Mattermost upon the condition and with the express understanding that despite any such statements, clauses, or conditions contained in any order forms of the buyer are void and have no effect.
+
+EXCEPT AS OTHERWISE EXPRESSLY AGREED BY THE PARTIES IN WRITING, MATTERMOST MAKES NO WARRANTIES OR REPRESENTATIONS WITH RESPECT TO ANY MATTERMOST PRODUCTS, DOCUMENTATION OR SUPPORT, AND HEREBY DISCLAIMS ALL OTHER EXPRESS AND ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT."
+
+## Will Mattermost complete questionnaires requiring confidential data without an NDA?
+
+No, Mattermost will not complete questionnaires requiring confidential data without a non-disclosure agreement.

docs/main/product-overview/faq-mattermost-source-available-license.mdx

@@ -0,0 +1,99 @@
+---
+title: "Mattermost Source Available License"
+sidebar_label: "Source Available License"
+---
+## What is the Mattermost Source Available License?
+
+A source available license gives access to source code, but places restrictions on its use. The Mattermost Source Available License allows free-of-charge and unrestricted use of the source code in development and testing environments, but requires a valid Mattermost Enterprise Edition License in a production environment.
+
+## How can I identify code licensed as source available?
+
+When the Mattermost Source Available `LICENSE` file appears at the root of a repository, the restrictions apply to all source code within the repository. A note in the `README.md` often identifies the use of this license and links to this FAQ.
+
+When the Mattermost Source Available `LICENSE` file appears in a specific directory, the restrictions apply to all source code within that directory. This directory is often called "enterprise". For additional clarity, an additional `LICENSE.enterprise` file may appear in the root directory, symlinked to the `enterprise/LICENSE` file.
+
+In all cases, any third party components remain licensed under their original license.
+
+An example directory layout, using an Enterprise license, is shown below:
+
+![An example directory layout shows how Enterprise subscription plan restrictions apply to Mattermost source code based on where the Mattermost Source Available license file appears in the Mattermost deployment directory.](/images/source-available-license.png)
+
+## Why are you changing the licensing model?
+
+Our plugin framework delivers substantial value to our enterprise customers but requires significant development and support resources. This change to the licensing model allows us to continue developing open source features while selectively charging for features.
+
+## How are repositories changing?
+
+As we add enterprise-only functionality, we will update the license on affected Mattermost-authored plugin repositories. The intent is to work alongside the existing, open source functionality in our plugins while reserving certain enterprise functionality to customers who pay us for enterprise licenses.
+
+## To which repositories does this apply?
+
+We plan to apply this license to the enterprise directories of our [Jira](https://github.com/mattermost/mattermost-plugin-jira), [Microsoft Calendar Integration](https://github.com/mattermost/mattermost-plugin-mscalendar), and [Microsoft Teams Meetings](https://github.com/mattermost/mattermost-plugin-msteams-meetings) plugins. We also intend to release [Collaborative playbooks](/end-user-guide/workflow-automation/workflow-automation-index) and [Channel Export](https://github.com/mattermost/mattermost-plugin-channel-export) plugins under the Mattermost Source Available License. New, Mattermost-authored plugins will generally be released under the Mattermost Source Available License. When we update the licenses, we will release a new version and note the change in the `README.md` file of the GitHub repository and any release notes.
+
+We expect to keep plugins without an enterprise component under our open source license. No licensing changes are planned to non-plugin repositories, such as [mattermost](https://github.com/mattermost/mattermost) or [mattermost webapp](https://github.com/mattermost/mattermost/tree/master/webapp).
+
+## Will the repositories be public?
+
+Yes, existing repositories will stay public. We are now also able to make public several enterprise-only plugins under the Mattermost Source Available License previously developed in private.
+
+## Can I still contribute?
+
+Yes, we continue to welcome all contributions. Mattermost may select some contributions as enterprise features and license them under the Mattermost Source Available License. We will aim to communicate such decisions as early as possible in the contribution process.
+
+As with all Mattermost repositories, you will still need to sign the [Mattermost CLA](https://mattermost.com/mattermost-contributor-agreement/). We will not accept contributions without signing the Mattermost CLA.
+
+## Do I need to re-sign the [Mattermost CLA](https://mattermost.com/mattermost-contributor-agreement/)?
+
+No, if you have already signed the [Mattermost CLA](https://mattermost.com/mattermost-contributor-agreement/), you do not need to sign it again.
+
+## Can I compile your plugins by myself?
+
+Yes. If you have a Mattermost Enterprise Edition license, you are free to compile and use a plugin under the Mattermost Source Available License. Furthermore, if you are developing against or testing with such a plugin, you are free to compile and test a plugin even without a Mattermost Enterprise Edition license. Without an Enterprise Edition license, source available plugins may have reduced functionality or refuse to start altogether. Request a [trial license](https://mattermost.com/trial/) if your testing requires access to enterprise functionality.
+
+Several of our customers value complete access to our source code and compile our plugins from source before deploying to their production servers. By adopting the Mattermost Source Available License, we can develop enterprise-only features in public without impacting this workflow.
+
+## Will you distribute open source plugin binaries without any licensing restrictions?
+
+At this time, we have no plans to distribute more than one version of each of our plugins. Without a Mattermost Enterprise Edition License, plugins may have reduced functionality or refuse to start altogether.
+
+## Can I continue to use the existing open source repositories without restriction?
+
+Yes, the Mattermost Source Available License will only apply from the date it is added and to the versions in which it is included.
+
+## Do I need to use the Mattermost Source Available License for plugins I create?
+
+You are free to license your own code as you see fit. We will not apply the Mattermost Source Available License either to the [starter-template](https://github.com/mattermost/mattermost-plugin-starter-template) or [demo](https://github.com/mattermost/mattermost-plugin-demo) plugins, leaving them under a permissive open source license to give you the freedom to develop your own plugins.
+
+## Can I publish my own plugin and rely on enterprise specific functionality?
+
+As before, you are free to license your own code as you see fit. Note that some server functionality is only enabled with a Mattermost Enterprise license regardless of how you license your plugin.
+
+## Can’t someone compile out any license restrictions?
+
+We trust our community to honor the Mattermost Source Available License and work alongside us to develop features across our free and paid offerings. Our Support team does not provide support to unlicensed, enterprise-only functionality.
+
+## If I make my own plugin using your source available code, can I remove the license restriction?
+
+No, the Mattermost Source Available License continues to apply to modifications.
+
+## Will you pursue legal action if this license is violated?
+
+Yes, if necessary. But we would always rather collaborate, so if you need to negotiate a different license, please ask us.
+
+## Is this a legal document?
+
+No. This FAQ is informational only. The Mattermost Source Available License stands on its own, and this FAQ does not affect its meaning.
+
+## What is the full text of the Mattermost Source Available License?
+
+"The Mattermost Source Available License (the “Source Available License”) (c) Mattermost, Inc. 2015-present.
+
+With regard to the Mattermost Software:
+
+This software and associated documentation files (the "Software") may only be used in production, if you (and any entity that you represent) have agreed to, and are in compliance with all of the following: (a) the Mattermost Terms of Use, available at [https://mattermost.com/terms-of-use/](https://mattermost.com/terms-of-use/) (the "TOU"), (b) and the Mattermost Software License Agreement, available at [https://mattermost.com/enterprise-edition-terms/](https://mattermost.com/enterprise-edition-terms/) (the “SLA”) or other licensing agreement governing your use of the Software, as agreed by you and Mattermost, and otherwise have a valid Mattermost Enterprise for the correct number of Registered Authorized Users the Software. Subject to the foregoing, you are free to modify this Software and publish patches to the Software. You agree that Mattermost and/or its licensors (as applicable) retain all right, title and interest in and to all such modifications and/or patches, and all such modifications and/or patches may only be used, copied, modified, displayed, distributed, or otherwise exploited with a valid license or Subscription for the correct number of Registered Authorized Users of the Software. Notwithstanding the foregoing, you may copy and modify the Software for development and testing purposes, without requiring a valid license or Subscription. You agree that Mattermost and/or its licensors (as applicable) retain all right, title and interest in and to all such modifications. You are not granted any other rights beyond what is expressly stated herein. Subject to the foregoing, it is forbidden to copy, merge, publish, distribute, sublicense, and/or sell the Software.
+
+The full text of this Source Available License shall be included in all copies or substantial portions of the Software.
+
+THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
+
+For all third party components incorporated into the Mattermost Software, those components are licensed under the original license provided by the owner of the applicable component."

docs/main/product-overview/frequently-asked-questions.mdx

@@ -0,0 +1,9 @@
+---
+title: "Frequently Asked Questions"
+---
+The following pages will answer many of your frequently asked questions about Mattermost:
+
+- [General](/product-overview/faq-general) - Learn more about Mattermost, its largest deployment, and answers to commonly asked questions.
+- [Enterprise](/product-overview/faq-enterprise) - Learn about Mattermost Enterprise Edition.
+- [Federal Procurement](/product-overview/faq-federal-procurement) - Learn about Mattermost in federal government environments.
+- [Business & Licensing](/product-overview/faq-license) - Learn more about Mattermost licenses.

docs/main/product-overview/mattermost-desktop-releases.mdx

@@ -0,0 +1,43 @@
+---
+title: "Desktop Releases"
+---
+import Inc0_common_esr_support from './common-esr-support.mdx';
+
+<Important>
+
+<Inc0_common_esr_support />
+
+</Important>
+## Frequency
+
+Mattermost releases a new desktop app version every 4 months, in February, May, August, and November in [binary form](https://docs.mattermost.com/end-user-guide/access/install-desktop-app.html). See the [Desktop app changelog](/product-overview/desktop-app-changelog) for release details.
+
+<Important>
+
+- From Mattermost v9.11, Mattermost server extended releases are now paired with Mattermost desktop app extended releases. For an optimal user experience and for the latest security fixes, we strongly recommend updating desktop clients to the latest version your Mattermost server supports. See the table below for server compatibility, and see the [Mattermost extended support releases](./release-policy#extended-support-releases) documentation to learn more about extended releases.
+- If you prefer to control the server and client releases, we recommend disabling automatic client updates to prevent users from upgrading their desktop client to a version your server doesn't support. See the [install Mattermost desktop app](https://docs.mattermost.com/end-user-guide/access/install-desktop-app.html) documentation for platform-specific details on automatic app updates.
+
+</Important>
+
+## Latest releases
+
+| **Release** | **Support** | **Compatible with** |
+|:---|:---|:---|
+| v6.3 [Download](https://github.com/mattermost/desktop/releases/tag/v6.3.0) \| [Changelog](./desktop-app-changelog#release-v6-3) \| [SBOM download](https://github.com/mattermost/desktop/releases/download/v6.3.0/sbom-desktop-v6.3.0.json) | Released: 2026-08-14<br/>Support Ends: 2026-11-15 | [v11.10](./mattermost-v11-changelog#release-v11-10-feature-release), [v11.9](./mattermost-v11-changelog#release-v11-9-feature-release), [v11.8](./mattermost-v11-changelog#release-v11-8-feature-release), [v11.7](./mattermost-v11-changelog#release-v11-7-extended-support-release) |
+| v6.2 [Download](https://github.com/mattermost/desktop/releases/tag/v6.2.3) \| [Changelog](./desktop-app-changelog#release-v6-2) \| [SBOM download](https://github.com/mattermost/desktop/releases/download/v6.2.3/sbom-desktop-v6.2.3.json) | Released: 2026-05-15<br/>Support Ends: 2027-05-15 [EXTENDED](./release-policy#release-types) | [v11.9](./mattermost-v11-changelog#release-v11-9-feature-release), [v11.8](./mattermost-v11-changelog#release-v11-8-feature-release), [v11.7](./mattermost-v11-changelog#release-v11-7-extended-support-release), [v11.6](./mattermost-v11-changelog#release-v11-6-feature-release), [v11.5](./mattermost-v11-changelog#release-v11-5-feature-release), [v10.11](./mattermost-v10-changelog#release-v10-11-extended-support-release) |
+| v6.1 [Download](https://github.com/mattermost/desktop/releases/tag/v6.1.2) \| [Changelog](./desktop-app-changelog#release-v6-1) \| [SBOM download](https://github.com/mattermost/desktop/releases/download/v6.1.2/sbom-desktop-v6.1.2.json) | Released: 2026-03-02<br/>Support Ends: 2026-05-15 | [v11.6](./mattermost-v11-changelog#release-v11-6-feature-release), [v11.5](./mattermost-v11-changelog#release-v11-5-feature-release), [v11.4](./mattermost-v11-changelog#release-v11-4-feature-release), [v11.3](./mattermost-v11-changelog#release-v11-3-feature-release), [v11.2](./mattermost-v11-changelog#release-v11-2-feature-release), [v10.11](./mattermost-v10-changelog#release-v10-11-extended-support-release) |
+| v6.0 [Download](https://github.com/mattermost/desktop/releases/tag/v6.0.4) \| [Changelog](./desktop-app-changelog#release-v6-0) \| [SBOM download](https://github.com/mattermost/desktop/releases/download/v6.0.4/sbom-desktop-v6.0.4.json) | Released: 2025-11-14<br/>Support Ends: 2026-03-15 | [v11.4](./mattermost-v11-changelog#release-v11-4-feature-release), [v11.3](./mattermost-v11-changelog#release-v11-3-feature-release), [v11.2](./mattermost-v11-changelog#release-v11-2-feature-release), [v11.1](./mattermost-v11-changelog#release-v11-1-feature-release), [v11.0](./mattermost-v11-changelog#release-v11-0-major-release), [v10.12](./mattermost-v10-changelog#release-v10-12-feature-release), [v10.11](./mattermost-v10-changelog#release-v10-11-extended-support-release) |
+| v5.13 [Download](https://github.com/mattermost/desktop/releases/tag/v5.13.7) \| [Changelog](./desktop-app-changelog#release-v5-13) \| [SBOM download](https://github.com/mattermost/desktop/releases/download/v5.13.7/sbom-desktop-v5.13.7.json) | Released: 2025-08-15<br/>Support Ends: 2026-08-15 [EXTENDED](./release-policy#release-types) | [v11.0](./mattermost-v11-changelog#release-v11-0-major-release), [v10.12](./mattermost-v10-changelog#release-v10-12-feature-release), [v10.11](./mattermost-v10-changelog#release-v10-11-extended-support-release), [v10.10](./mattermost-v10-changelog#release-v10-10-feature-release), [v10.9](./mattermost-v10-changelog#release-v10-9-feature-release), [v10.5](./mattermost-v10-changelog#release-v10-5-extended-support-release) |
+| v5.12 [Download](https://github.com/mattermost/desktop/releases/tag/v5.12.1) \| [Changelog](./desktop-app-changelog#release-v5-12) \| [SBOM download](https://github.com/mattermost/desktop/releases/download/v5.12.1/sbom-desktop-v5.12.1.json) | Released: 2025-05-16<br/>Support Ends: 2025-08-15 | [v10.10](./mattermost-v10-changelog#release-v10-10-feature-release), [v10.9](./mattermost-v10-changelog#release-v10-9-feature-release), [v10.8](./mattermost-v10-changelog#release-v10-8-feature-release), [v10.7](./mattermost-v10-changelog#release-v10-7-feature-release), [v10.6](./mattermost-v10-changelog#release-v10-6-feature-release), [v10.5](./mattermost-v10-changelog#release-v10-5-extended-support-release) |
+| v5.11 [Download](https://github.com/mattermost/desktop/releases/tag/v5.11.3) \| [Changelog](./desktop-app-changelog#release-v5-11) | Released: 2025-02-14<br/>Support Ends: 2025-11-15 | [v10.7](./mattermost-v10-changelog#release-v10-7-feature-release), [v10.6](./mattermost-v10-changelog#release-v10-6-feature-release), [v10.5](./mattermost-v10-changelog#release-v10-5-extended-support-release), [v10.4](./mattermost-v10-changelog#release-v10-4-feature-release), [v10.3](./mattermost-v10-changelog#release-v10-3-feature-release), [v9.11](./unsupported-legacy-releases#release-v9-11-extended-support-release) |
+| v5.10 [Download](https://github.com/mattermost/desktop/releases/tag/v5.10.2) \| [Changelog](./desktop-app-changelog#release-v5-10) | Released: 2024-11-15<br/>Support Ends: 2025-02-13 | [v10.2](./mattermost-v10-changelog#release-v10-2-feature-release), [v10.1](./mattermost-v10-changelog#release-v10-1-feature-release), [v10.0](./mattermost-v10-changelog#release-v10-0-major-release), [v9.11](./unsupported-legacy-releases#release-v9-11-extended-support-release), [v9.5](./unsupported-legacy-releases#release-v9-5-extended-support-release) |
+| v5.9 [Download](https://github.com/mattermost/desktop/releases/tag/v5.9.2) \| [Changelog](./desktop-app-changelog#release-v5-9) | Released: 2024-08-16<br/>Support Ends: 2025-05-15 | [v9.11](./unsupported-legacy-releases#release-v9-11-extended-support-release), [v9.10](./unsupported-legacy-releases#release-v9-10-feature-release), [v9.9](./unsupported-legacy-releases#release-v9-9-feature-release), [v9.8](./unsupported-legacy-releases#release-v9-8-feature-release), [v9.5](./unsupported-legacy-releases#release-v9-5-extended-support-release) |
+| v5.8 [Download](https://github.com/mattermost/desktop/releases/tag/v5.8.0) \| [Changelog](./desktop-app-changelog#release-v5-8) | Released: 2024-05-16<br/>Support Ends: 2024-08-15 | [v9.9](./unsupported-legacy-releases#release-v9-9-feature-release), [v9.8](./unsupported-legacy-releases#release-v9-8-feature-release), [v9.7](./unsupported-legacy-releases#release-v9-7-feature-release), [v9.6](./unsupported-legacy-releases#release-v9-6-feature-release), [v9.5](./unsupported-legacy-releases#release-v9-5-extended-support-release), [v8.1](./unsupported-legacy-releases#release-v8-1-extended-support-release) |
+| v5.7 [Download](https://github.com/mattermost/desktop/releases/tag/v5.7.0) \| [Changelog](./desktop-app-changelog#release-v5-7) | Released: 2024-03-15<br/>Support Ends: 2024-05-15 | [v9.6](./unsupported-legacy-releases#release-v9-6-feature-release) |
+| v5.6 [Download](https://github.com/mattermost/desktop/releases/tag/v5.6.0) \| [Changelog](./desktop-app-changelog#release-v5-6) | Released: 2023-12-15<br/>Support Ends: 2024-03-14 | [v9.3](./unsupported-legacy-releases#release-v9-3-feature-release) |
+| v5.5 [Download](https://github.com/mattermost/desktop/releases/tag/v5.5.1) \| [Changelog](./desktop-app-changelog#release-v5-5) | Released: 2023-09-15<br/>Support Ends: 2023-12-14 | [v9.0](./unsupported-legacy-releases#release-v9-0-major-release) |
+| v5.4 [Download](https://github.com/mattermost/desktop/releases/tag/v5.4.0) \| [Changelog](./desktop-app-changelog#release-v5-4) | Released: 2023-06-19<br/>Support Ends: 2023-09-14 | [v7.10](./unsupported-legacy-releases#release-v7-10-feature-release) |
+| v5.3 [Download](https://github.com/mattermost/desktop/releases/tag/v5.3.1) \| [Changelog](./desktop-app-changelog#release-v5-3) | Released: 2023-03-30<br/>Support Ends: 2023-06-18 | [v7.9](./unsupported-legacy-releases#release-v7-9-feature-release) |
+| v5.2 [Download](https://github.com/mattermost/desktop/releases/tag/v5.2.2) \| [Changelog](./desktop-app-changelog#release-v5-2) | Released: 2022-10-31<br/>Support Ends: 2023-03-29 | [v7.4](./unsupported-legacy-releases#release-v7-4-feature-release) |
+| v5.1 [Download](https://github.com/mattermost/desktop/releases/tag/v5.1.1) \| [Changelog](./desktop-app-changelog#release-v5-1) | Released: 2022-05-16<br/>Support Ends: 2022-10-30 | [v6.7](./unsupported-legacy-releases#release-v6-7-feature-release) |
+| v5.0 [Download](https://github.com/mattermost/desktop/releases/tag/v5.0.4) \| [Changelog](./desktop-app-changelog#release-v5-0) | Released: 2021-10-13<br/>Support Ends: 2022-05-15 | [v6.0](./unsupported-legacy-releases#release-v6-0-feature-release) |

docs/main/product-overview/mattermost-mobile-releases.mdx

@@ -0,0 +1,83 @@
+---
+title: "Mobile Releases"
+---
+import Inc0_common_esr_support from './common-esr-support.mdx';
+
+<Important>
+
+<Inc0_common_esr_support />
+
+</Important>
+## Frequency
+
+Mattermost releases a new mobile app version every month.
+
+See the [Mobile app changelog](/product-overview/mobile-app-changelog) for release details, and see the [iOS mobile app](/end-user-guide/access/install-ios-app) and the [Android mobile app](/end-user-guide/access/install-android-app) documentation for installation details. 
+
+<Important>
+
+We strongly recommend using the latest mobile app release available that contains the latest security fixes and user experience enhancements. Mobile app releases are compatible with and tested against [supported Mattermost server and extended support releases](https://docs.mattermost.com/product-overview/mattermost-server-releases.html#latest-releases).
+
+</Important>
+
+## Latest releases
+
+| **Release** | **Support** | **Compatible with** |
+|:---|:---|:---|
+| v2.43 [FEATURE](./mobile-app-changelog#release-v2-43-1) \| [Download](https://github.com/mattermost/mattermost-mobile/releases/tag/v2.43.1) \| [Changelog](./mobile-app-changelog#release-v2-43-1) \| [SBOM download](https://github.com/mattermost/mattermost-mobile/releases/download/v2.43.1/sbom-mattermost-mobile-v2.43.1.json) | Released: 2026-08-14<br/>Support Ends: 2026-09-15 | [v11.10](./mattermost-v11-changelog#release-v11-10-feature-release), [v11.9](./mattermost-v11-changelog#release-v11-9-feature-release), [v11.8](./mattermost-v11-changelog#release-v11-8-feature-release), [v11.7](./mattermost-v11-changelog#release-v11-7-extended-support-release) |
+| v2.42 [FEATURE](./mobile-app-changelog#release-v2-42-3) \| [Download](https://github.com/mattermost/mattermost-mobile/releases/tag/v2.42.3) \| [Changelog](./mobile-app-changelog#release-v2-42-3) \| [SBOM download](https://github.com/mattermost/mattermost-mobile/releases/download/v2.42.3/sbom-mattermost-mobile-v2.42.3.json) | Released: 2026-07-16<br/>Support Ends: 2026-08-15 | [v11.9](./mattermost-v11-changelog#release-v11-9-feature-release), [v11.8](./mattermost-v11-changelog#release-v11-8-feature-release), [v11.7](./mattermost-v11-changelog#release-v11-7-extended-support-release), [v10.11](./mattermost-v10-changelog#release-v10-11-extended-support-release) |
+| v2.41 [FEATURE](./mobile-app-changelog#release-v2-41-3) \| [Download](https://github.com/mattermost/mattermost-mobile/releases/tag/v2.41.3) \| [Changelog](./mobile-app-changelog#release-v2-41-3) \| [SBOM download](https://github.com/mattermost/mattermost-mobile/releases/download/v2.41.3/sbom-mattermost-mobile-v2.41.3.json) | Released: 2026-06-16<br/>Support Ends: 2026-07-15 | [v11.8](./mattermost-v11-changelog#release-v11-8-feature-release), [v11.7](./mattermost-v11-changelog#release-v11-7-extended-support-release), [v11.6](./mattermost-v11-changelog#release-v11-6-feature-release), [v10.11](./mattermost-v10-changelog#release-v10-11-extended-support-release) |
+| v2.40 [FEATURE](./mobile-app-changelog#release-v2-40-0) \| [Download](https://github.com/mattermost/mattermost-mobile/releases/tag/v2.40.0) \| [Changelog](./mobile-app-changelog#release-v2-40-0) \| [SBOM download](https://github.com/mattermost/mattermost-mobile/releases/download/v2.40.0/sbom-mattermost-mobile-v2.40.0.json) | Released: 2026-05-15<br/>Support Ends: 2026-06-15 | [v11.7](./mattermost-v11-changelog#release-v11-7-extended-support-release), [v11.6](./mattermost-v11-changelog#release-v11-6-feature-release), [v11.5](./mattermost-v11-changelog#release-v11-5-feature-release), [v10.11](./mattermost-v10-changelog#release-v10-11-extended-support-release) |
+| v2.39 [FEATURE](./mobile-app-changelog#release-v2-39-0) \| [Download](https://github.com/mattermost/mattermost-mobile/releases/tag/v2.39.0) \| [Changelog](./mobile-app-changelog#release-v2-39-0) \| [SBOM download](https://github.com/mattermost/mattermost-mobile/releases/download/v2.39.0/sbom-mattermost-mobile-v2.39.0.json) | Released: 2026-04-16<br/>Support Ends: 2026-05-15 | [v11.6](./mattermost-v11-changelog#release-v11-6-feature-release), [v11.5](./mattermost-v11-changelog#release-v11-5-feature-release), [v11.4](./mattermost-v11-changelog#release-v11-4-feature-release), [v10.11](./mattermost-v10-changelog#release-v10-11-extended-support-release) |
+| v2.38 [FEATURE](./mobile-app-changelog#release-v2-38-3) \| [Download](https://github.com/mattermost/mattermost-mobile/releases/tag/v2.38.3) \| [Changelog](./mobile-app-changelog#release-v2-38-3) \| [SBOM download](https://github.com/mattermost/mattermost-mobile/releases/download/v2.38.3/sbom-mattermost-mobile-v2.38.3.json) | Released: 2026-03-16<br/>Support Ends: 2026-04-15 | [v11.5](./mattermost-v11-changelog#release-v11-5-feature-release), [v11.4](./mattermost-v11-changelog#release-v11-4-feature-release), [v11.3](./mattermost-v11-changelog#release-v11-3-feature-release), [v10.11](./mattermost-v10-changelog#release-v10-11-extended-support-release) |
+| v2.37 [FEATURE](./mobile-app-changelog#release-v2-37-2) \| [Download](https://github.com/mattermost/mattermost-mobile/releases/tag/v2.37.2) \| [Changelog](./mobile-app-changelog#release-v2-37-2) \| [SBOM download](https://github.com/mattermost/mattermost-mobile/releases/download/v2.37.2/sbom-mattermost-mobile-v2.37.2.json) | Released: 2026-02-16<br/>Support Ends: 2026-03-15 | [v11.4](./mattermost-v11-changelog#release-v11-4-feature-release), [v11.3](./mattermost-v11-changelog#release-v11-3-feature-release), [v11.2](./mattermost-v11-changelog#release-v11-2-feature-release), [v10.11](./mattermost-v10-changelog#release-v10-11-extended-support-release) |
+| v2.36 [FEATURE](./mobile-app-changelog#release-v2-36-4) \| [Download](https://github.com/mattermost/mattermost-mobile/releases/tag/v2.36.4) \| [Changelog](./mobile-app-changelog#release-v2-36-4) \| [SBOM download](https://github.com/mattermost/mattermost-mobile/releases/download/v2.36.4/sbom-mattermost-mobile-v2.36.4.json) | Released: 2026-01-16<br/>Support Ends: 2026-02-15 | [v11.3](./mattermost-v11-changelog#release-v11-3-feature-release), [v11.2](./mattermost-v11-changelog#release-v11-2-feature-release), [v11.1](./mattermost-v11-changelog#release-v11-1-feature-release), [v10.11](./mattermost-v10-changelog#release-v10-11-extended-support-release) |
+| v2.35 [FEATURE](./mobile-app-changelog#release-v2-35-0) \| [Download](https://github.com/mattermost/mattermost-mobile/releases/tag/v2.35.0) \| [Changelog](./mobile-app-changelog#release-v2-35-0) \| [SBOM download](https://github.com/mattermost/mattermost-mobile/releases/download/v2.35.0/sbom-mattermost-mobile-v2.35.0.json) | Released: 2025-12-16<br/>Support Ends: 2026-01-15 | [v11.2](./mattermost-v11-changelog#release-v11-2-feature-release), [v11.1](./mattermost-v11-changelog#release-v11-1-feature-release), [v11.0](./mattermost-v11-changelog#release-v11-0-major-release), [v10.11](./mattermost-v10-changelog#release-v10-11-extended-support-release) |
+| v2.34 [FEATURE](./mobile-app-changelog#release-v2-34-0) \| [Download](https://github.com/mattermost/mattermost-mobile/releases/tag/v2.34.0) \| [Changelog](./mobile-app-changelog#release-v2-34-0) \| [SBOM download](https://github.com/mattermost/mattermost-mobile/releases/download/v2.34.0/sbom-mattermost-mobile-v2.34.0.json) | Released: 2025-11-14<br/>Support Ends: 2025-12-15 | [v11.1](./mattermost-v11-changelog#release-v11-1-feature-release), [v11.0](./mattermost-v11-changelog#release-v11-0-major-release), [v10.12](./mattermost-v10-changelog#release-v10-12-feature-release), [v10.11](./mattermost-v10-changelog#release-v10-11-extended-support-release) |
+| v2.33 [FEATURE](./mobile-app-changelog#release-v2-33-1) \| [Download](https://github.com/mattermost/mattermost-mobile/releases/tag/v2.33.1) \| [Changelog](./mobile-app-changelog#release-v2-33-1) \| [SBOM download](https://github.com/mattermost/mattermost-mobile/releases/download/v2.33.1/sbom-mattermost-mobile-v2.33.1.json) | Released: 2025-10-16<br/>Support Ends: 2025-11-15 | [v11.0](./mattermost-v11-changelog#release-v11-0-major-release), [v10.12](./mattermost-v10-changelog#release-v10-12-feature-release), [v10.11](./mattermost-v10-changelog#release-v10-11-extended-support-release), [v10.5](./mattermost-v10-changelog#release-v10-5-extended-support-release) |
+| v2.32 [FEATURE](./mobile-app-changelog#release-v2-32-0) \| [Download](https://github.com/mattermost/mattermost-mobile/releases/tag/v2.32.0) \| [Changelog](./mobile-app-changelog#release-v2-32-0) \| [SBOM download](https://github.com/mattermost/mattermost-mobile/releases/download/v2.32.0/sbom-mattermost-mobile-v2.32.0.json) | Released: 2025-09-15<br/>Support Ends: 2025-10-15 | [v10.12](./mattermost-v10-changelog#release-v10-12-feature-release), [v10.11](./mattermost-v10-changelog#release-v10-11-extended-support-release), [v10.10](./mattermost-v10-changelog#release-v10-10-feature-release), [v10.5](./mattermost-v10-changelog#release-v10-5-extended-support-release) | 
+| v2.31 [FEATURE](./mobile-app-changelog#release-v2-31-0) \| [Download](https://github.com/mattermost/mattermost-mobile/releases/tag/v2.31.0) \| [Changelog](./mobile-app-changelog#release-v2-31-0) \| [SBOM download](https://github.com/mattermost/mattermost-mobile/releases/download/v2.31.0/sbom-mattermost-mobile-v2.31.0.json) | Released: 2025-08-15<br/>Support Ends: 2025-09-15 | [v10.11](./mattermost-v10-changelog#release-v10-11-extended-support-release), [v10.10](./mattermost-v10-changelog#release-v10-10-feature-release), [v10.9](./mattermost-v10-changelog#release-v10-9-feature-release), [v10.5](./mattermost-v10-changelog#release-v10-5-extended-support-release) |
+| v2.30 [FEATURE](./mobile-app-changelog#release-v2-30-0) \| [Download](https://github.com/mattermost/mattermost-mobile/releases/tag/v2.30.0) \| [Changelog](./mobile-app-changelog#release-v2-30-0) \| [SBOM download](https://github.com/mattermost/mattermost-mobile/releases/download/v2.30.0/sbom-mattermost-mobile-v2.30.0.json) | Released: 2025-07-16<br/>Support Ends: 2025-08-15 | [v10.10](./mattermost-v10-changelog#release-v10-10-feature-release), [v10.9](./mattermost-v10-changelog#release-v10-9-feature-release), [v10.8](./mattermost-v10-changelog#release-v10-8-feature-release), [v10.5](./mattermost-v10-changelog#release-v10-5-extended-support-release) |
+| v2.29 [FEATURE](./mobile-app-changelog#release-v2-29-1) \| [Download](https://github.com/mattermost/mattermost-mobile/releases/tag/v2.29.1) \| [Changelog](./mobile-app-changelog#release-v2-29-1) \| [SBOM download](https://github.com/mattermost/mattermost-mobile/releases/download/v2.29.1/sbom-mattermost-mobile-v2.29.1.json) | Released: 2025-06-16<br/>Support Ends: 2025-07-15 | [v10.9](./mattermost-v10-changelog#release-v10-9-feature-release), [v10.8](./mattermost-v10-changelog#release-v10-8-feature-release), [v10.7](./mattermost-v10-changelog#release-v10-7-feature-release), [v10.5](./mattermost-v10-changelog#release-v10-5-extended-support-release) |
+| v2.28 [FEATURE](./mobile-app-changelog#release-v2-28-1) \| [Download](https://github.com/mattermost/mattermost-mobile/releases/tag/v2.28.1) \| [Changelog](./mobile-app-changelog#release-v2-28-1) | Released: 2025-05-16<br/>Support Ends: 2025-06-15 | [v10.8](./mattermost-v10-changelog#release-v10-8-feature-release), [v10.7](./mattermost-v10-changelog#release-v10-7-feature-release), [v10.6](./mattermost-v10-changelog#release-v10-6-feature-release), [v10.5](./mattermost-v10-changelog#release-v10-5-extended-support-release) |
+| v2.27 [FEATURE](./mobile-app-changelog#release-v2-27-1) \| [Download](https://github.com/mattermost/mattermost-mobile/releases/tag/v2.27.1) \| [Changelog](./mobile-app-changelog#release-v2-27-1) | Released: 2025-04-16<br/>Support Ends: 2025-05-15 | [v10.7](./mattermost-v10-changelog#release-v10-7-feature-release), [v10.6](./mattermost-v10-changelog#release-v10-6-feature-release), [v10.5](./mattermost-v10-changelog#release-v10-5-extended-support-release), [v9.11](./unsupported-legacy-releases#release-v9-11-extended-support-release) |
+| v2.26 [FEATURE](./mobile-app-changelog#release-v2-26-2) \| [Download](https://github.com/mattermost/mattermost-mobile/releases/tag/v2.26.2) \| [Changelog](./mobile-app-changelog#release-v2-26-2) | Released: 2025-03-16<br/>Support Ends: 2025-04-15 | [v10.6](./mattermost-v10-changelog#release-v10-6-feature-release), [v10.5](./mattermost-v10-changelog#release-v10-5-extended-support-release), [v10.4](./mattermost-v10-changelog#release-v10-4-feature-release), [v9.11](./unsupported-legacy-releases#release-v9-11-extended-support-release) |
+| v2.25 [FEATURE](./mobile-app-changelog#release-v2-25-1) \| [Download](https://github.com/mattermost/mattermost-mobile/releases/tag/v2.25.1) \| [Changelog](./mobile-app-changelog#release-v2-25-1) | Released: 2025-02-16<br/>Support Ends: 2025-03-15 | [v10.5](./mattermost-v10-changelog#release-v10-5-extended-support-release), [v10.4](./mattermost-v10-changelog#release-v10-4-feature-release), [v10.3](./mattermost-v10-changelog#release-v10-3-feature-release), [v9.11](./unsupported-legacy-releases#release-v9-11-extended-support-release) |
+| v2.24 [FEATURE](./mobile-app-changelog#release-v2-24-1) \| [Download](https://github.com/mattermost/mattermost-mobile/releases/tag/v2.24.1) \| [Changelog](./mobile-app-changelog#release-v2-24-1) | Released: 2025-01-16<br/>Support Ends: 2025-02-15 | [v10.4](./mattermost-v10-changelog#release-v10-4-feature-release), [v10.3](./mattermost-v10-changelog#release-v10-3-feature-release), [v10.2](./mattermost-v10-changelog#release-v10-2-feature-release), [v9.11](./unsupported-legacy-releases#release-v9-11-extended-support-release) |
+| v2.23 [FEATURE](./mobile-app-changelog#release-v2-23-1) \| [Download](https://github.com/mattermost/mattermost-mobile/releases/tag/v2.23.1) \| [Changelog](./mobile-app-changelog#release-v2-23-1) | Released: 2024-12-16<br/>Support Ends: 2025-01-15 | [v10.3](./mattermost-v10-changelog#release-v10-3-feature-release), [v10.2](./mattermost-v10-changelog#release-v10-2-feature-release), [v10.1](./mattermost-v10-changelog#release-v10-1-feature-release), [v9.11](./unsupported-legacy-releases#release-v9-11-extended-support-release) |
+| v2.22 [FEATURE](./mobile-app-changelog#release-v2-22-0) \| [Download](https://github.com/mattermost/mattermost-mobile/releases/tag/v2.22.0) \| [Changelog](./mobile-app-changelog#release-v2-22-0) | Released: 2024-11-15<br/>Support Ends: 2024-12-15 | [v10.2](./mattermost-v10-changelog#release-v10-2-feature-release), [v10.1](./mattermost-v10-changelog#release-v10-1-feature-release), [v10.0](./mattermost-v10-changelog#release-v10-0-major-release), [v9.11](./unsupported-legacy-releases#release-v9-11-extended-support-release), [v9.5](./unsupported-legacy-releases#release-v9-5-extended-support-release) |
+| v2.21 [FEATURE](./mobile-app-changelog#release-v2-21-0) \| [Download](https://github.com/mattermost/mattermost-mobile/releases/tag/v2.21.0) \| [Changelog](./mobile-app-changelog#release-v2-21-0) | Released: 2024-10-16<br/>Support Ends: 2024-11-15 | [v10.1](./mattermost-v10-changelog#release-v10-1-feature-release), [v10.0](./mattermost-v10-changelog#release-v10-0-major-release), [v9.11](./unsupported-legacy-releases#release-v9-11-extended-support-release), [v9.10](./unsupported-legacy-releases#release-v9-10-feature-release), [v9.5](./unsupported-legacy-releases#release-v9-5-extended-support-release) |
+| v2.20 [FEATURE](./mobile-app-changelog#release-v2-20-1) \| [Download](https://github.com/mattermost/mattermost-mobile/releases/tag/v2.20.1) \| [Changelog](./mobile-app-changelog#release-v2-20-1) | Released: 2024-09-16<br/>Support Ends: 2024-10-15 | [v10.0](./mattermost-v10-changelog#release-v10-0-major-release), [v9.11](./unsupported-legacy-releases#release-v9-11-extended-support-release), [v9.10](./unsupported-legacy-releases#release-v9-10-feature-release), [v9.9](./unsupported-legacy-releases#release-v9-9-feature-release), [v9.5](./unsupported-legacy-releases#release-v9-5-extended-support-release) |
+| v2.19 [FEATURE](./release-policy#release-types) \| [Download](https://github.com/mattermost/mattermost-mobile/releases/tag/v2.19.2) \| [Changelog](./mobile-app-changelog#release-v2-19-2) | Released: 2024-08-16<br/>Support Ends: 2024-09-15 | [v9.11](./unsupported-legacy-releases#release-v9-11-extended-support-release), [v9.10](./unsupported-legacy-releases#release-v9-10-feature-release), [v9.9](./unsupported-legacy-releases#release-v9-9-feature-release), [v9.8](./unsupported-legacy-releases#release-v9-8-feature-release), [v9.5](./unsupported-legacy-releases#release-v9-5-extended-support-release) |
+| v2.18 [FEATURE](./release-policy#release-types) \| [Download](https://github.com/mattermost/mattermost-mobile/releases/tag/v2.18.1) \| [Changelog](./mobile-app-changelog#release-v2-18-1) | Released: 2024-07-16<br/>Support Ends: 2024-08-15 | [v9.10](./unsupported-legacy-releases#release-v9-10-feature-release) |
+| v2.17 [FEATURE](./release-policy#release-types) \| [Download](https://github.com/mattermost/mattermost-mobile/releases/tag/v2.17.1) \| [Changelog](./mobile-app-changelog#release-v2-17-1) | Released: 2024-06-16<br/>Support Ends: 2024-07-15 | [v9.9](./unsupported-legacy-releases#release-v9-9-feature-release) |
+| v2.16 [FEATURE](./release-policy#release-types) \| [Download](https://github.com/mattermost/mattermost-mobile/releases/tag/v2.16.0) \| [Changelog](./mobile-app-changelog#release-v2-16-0) | Released: 2024-05-16<br/>Support Ends: 2024-06-15 | [v9.8](./unsupported-legacy-releases#release-v9-8-feature-release) |
+| v2.15 [FEATURE](./release-policy#release-types) \| [Download](https://github.com/mattermost/mattermost-mobile/releases/tag/v2.15.0) \| [Changelog](./mobile-app-changelog#release-v2-15-0) | Released: 2024-04-16<br/>Support Ends: 2024-05-15 | [v9.7](./unsupported-legacy-releases#release-v9-7-feature-release) |
+| v2.14 [FEATURE](./release-policy#release-types) \| [Download](https://github.com/mattermost/mattermost-mobile/releases/tag/v2.14.0) \| [Changelog](./mobile-app-changelog#release-v2-14-0) | Released: 2024-03-15<br/>Support Ends: 2024-04-15 | [v9.6](./unsupported-legacy-releases#release-v9-6-feature-release) |
+| v2.13 [FEATURE](./release-policy#release-types) \| [Download](https://github.com/mattermost/mattermost-mobile/releases/tag/v2.13.0) \| [Changelog](./mobile-app-changelog#release-v2-13-0) | Released: 2024-02-16<br/>Support Ends: 2024-03-14 | [v9.5](./unsupported-legacy-releases#release-v9-5-extended-support-release) |
+| v2.12 [FEATURE](./release-policy#release-types) \| [Download](https://github.com/mattermost/mattermost-mobile/releases/tag/v2.12.2) \| [Changelog](./mobile-app-changelog#release-v2-12-2) | Released: 2024-01-16<br/>Support Ends: 2024-02-15 | [v9.4](./unsupported-legacy-releases#release-v9-4-feature-release) |
+| v2.11 [FEATURE](./release-policy#release-types) \| [Download](https://github.com/mattermost/mattermost-mobile/releases/tag/v2.11.0) \| [Changelog](./mobile-app-changelog#release-v2-11-0) | Released: 2023-12-16<br/>Support Ends: 2024-01-15 | [v9.3](./unsupported-legacy-releases#release-v9-3-feature-release) |
+| v2.10 [FEATURE](./release-policy#release-types) \| [Download](https://github.com/mattermost/mattermost-mobile/releases/tag/v2.10.1) \| [Changelog](./mobile-app-changelog#release-v2-10-1) | Released: 2023-11-16<br/>Support Ends: 2023-12-15 | [v9.2](./unsupported-legacy-releases#release-v9-2-feature-release) |
+| v2.9 [FEATURE](./release-policy#release-types) \| [Download](https://github.com/mattermost/mattermost-mobile/releases/tag/v2.9.0) \| [Changelog](./mobile-app-changelog#release-v2-9-1) | Released: 2023-10-16<br/>Support Ends: 2023-11-15 | [v9.1](./unsupported-legacy-releases#release-v9-1-feature-release) |
+| v2.8 [FEATURE](./release-policy#release-types) \| [Download](https://github.com/mattermost/mattermost-mobile/releases/tag/v2.8.2) \| [Changelog](./mobile-app-changelog#release-v2-8-2) | Released: 2023-09-15<br/>Support Ends: 2023-10-15 | [v9.0](./unsupported-legacy-releases#release-v9-0-major-release) |
+| v2.7 [FEATURE](./release-policy#release-types) \| [Download](https://github.com/mattermost/mattermost-mobile/releases/tag/v2.7.0) \| [Changelog](./mobile-app-changelog#release-v2-7-0) | Released: 2023-08-16<br/>Support Ends: 2023-09-14 | [v8.1](./unsupported-legacy-releases#release-v8-1-extended-support-release) |
+| v2.6 [FEATURE](./release-policy#release-types) \| [Download](https://github.com/mattermost/mattermost-mobile/releases/tag/v2.6.0) \| [Changelog](./mobile-app-changelog#release-v2-6-0) | Released: 2023-07-16<br/>Support Ends: 2023-08-15 | [v8.0](./unsupported-legacy-releases#release-v8-0-major-release) |
+| v2.5 [FEATURE](./release-policy#release-types) \| [Download](https://github.com/mattermost/mattermost-mobile/releases/tag/v2.5.1) \| [Changelog](./mobile-app-changelog#release-v2-5-1) | Released: 2023-06-16<br/>Support Ends: 2023-07-15 | [v7.10](./unsupported-legacy-releases#release-v7-10-feature-release) |
+| v2.4 [FEATURE](./release-policy#release-types) \| [Download](https://github.com/mattermost/mattermost-mobile/releases/tag/v2.4.0) \| [Changelog](./mobile-app-changelog#release-v2-4-0) | Released: 2023-05-17<br/>Support Ends: 2023-06-15 | [v7.10](./unsupported-legacy-releases#release-v7-10-feature-release) |
+| v2.3 [FEATURE](./release-policy#release-types) \| [Download](https://github.com/mattermost/mattermost-mobile/releases/tag/v2.3.0) \| [Changelog](./mobile-app-changelog#release-v2-3-0) | Released: 2023-04-16<br/>Support Ends: 2023-05-16 | [v7.10](./unsupported-legacy-releases#release-v7-10-feature-release) |
+| v2.2 [FEATURE](./release-policy#release-types) \| [Download](https://github.com/mattermost/mattermost-mobile/releases/tag/v2.2.0) \| [Changelog](./mobile-app-changelog#release-v2-2-0) | Released: 2023-03-17<br/>Support Ends: 2023-04-15 | [v7.9](./unsupported-legacy-releases#release-v7-9-feature-release) |
+| v2.1 [FEATURE](./release-policy#release-types) \| [Download](https://github.com/mattermost/mattermost-mobile/releases/tag/v2.1.0) \| [Changelog](./mobile-app-changelog#release-v2-1-0) | Released: 2023-02-16<br/>Support Ends: 2023-03-16 | [v7.8](./unsupported-legacy-releases#release-v7-8-extended-support-release) |
+| v2.0 [FEATURE](./release-policy#release-types) \| [Download](https://github.com/mattermost/mattermost-mobile/releases/tag/v2.0.1) \| [Changelog](./mobile-app-changelog#release-v2-0-1) | Released: 2023-01-16<br/>Support Ends: 2023-02-15 | [v7.7](./unsupported-legacy-releases#release-v7-7-feature-release) |
+
+## Future releases
+
+Note that the below versions have not yet been tested. The information below is subject to change.
+
+| **Release** | **Support** | **Compatible with** |
+|:---|:---|:---|
+| v2.49 | Releasing: 2027-02-16<br/>Support Ends: 2027-03-15 | v12.4, v12.3, v12.2, v11.7          |
+| v2.48 | Releasing: 2027-01-16<br/>Support Ends: 2027-02-15 | v12.3, v12.2, v12.1, v11.7          |
+| v2.47 | Releasing: 2026-12-16<br/>Support Ends: 2027-01-15 | v12.2, v12.1, v12.0, v11.7          |
+| v2.46 | Releasing: 2026-11-16<br/>Support Ends: 2026-12-15 | v12.1, v12.0, v11.11, v11.7         |
+| v2.45 | Releasing: 2026-10-16<br/>Support Ends: 2026-11-15 | v12.0, v11.11, v11.10, v11.7        |
+| v2.44 | Releasing: 2026-09-16<br/>Support Ends: 2026-10-15 | v11.11, v11.10, v11.9, v11.7        |

docs/main/product-overview/mattermost-server-releases.mdx

@@ -0,0 +1,44 @@
+---
+title: "Server Releases"
+---
+import Inc0_common_esr_support_upgrade from './common-esr-support-upgrade.mdx';
+
+<Important>
+
+<Inc0_common_esr_support_upgrade />
+
+</Important>
+## Frequency
+Mattermost releases a new server version on the 16th of each month in [binary form](https://docs.mattermost.com/administration-guide/upgrade/upgrading-mattermost-server.html). 
+- See the [v11 changelog](https://docs.mattermost.com/product-overview/mattermost-v11-changelog.html) for details on what's coming and changing in the next major release. 
+- See the [unsupported Mattermost legacy releases](https://docs.mattermost.com/product-overview/unsupported-legacy-releases.html) documentation for details on older, unsupported Mattermost releases.
+
+## Latest releases
+
+| **Release** | **Released on** | **Support ends** |
+|:---|:---|:---|
+| v11.10 [Download](https://releases.mattermost.com/11.10.2/mattermost-11.10.2-linux-amd64.tar.gz) \| [Changelog](./mattermost-v11-changelog#release-v11-10-feature-release) \| <details class="mm-sbom"><summary>SBOM</summary><ul><li><a href="https://github.com/mattermost/mattermost/releases/download/v11.10.2/sbom-mattermost-v11.10.2.json">Team Edition</a></li><li><a href="https://releases.mattermost.com/11.10.2/sbom-enterprise-v11.10.2.json">Enterprise</a></li></ul></details> | 2026-08-14 | 2026-11-15 |
+| v11.9 [Download](https://releases.mattermost.com/11.9.2/mattermost-11.9.2-linux-amd64.tar.gz) \| [Changelog](./mattermost-v11-changelog#release-v11-9-feature-release) \| <details class="mm-sbom"><summary>SBOM</summary><ul><li><a href="https://github.com/mattermost/mattermost/releases/download/v11.9.2/sbom-mattermost-v11.9.2.json">Team Edition</a></li><li><a href="https://releases.mattermost.com/11.9.2/sbom-enterprise-v11.9.2.json">Enterprise</a></li></ul></details> | 2026-07-16 | 2026-10-15 |
+| v11.8 [Download](https://releases.mattermost.com/11.8.5/mattermost-11.8.5-linux-amd64.tar.gz) \| [Changelog](./mattermost-v11-changelog#release-v11-8-feature-release) \| <details class="mm-sbom"><summary>SBOM</summary><ul><li><a href="https://github.com/mattermost/mattermost/releases/download/v11.8.5/sbom-mattermost-v11.8.5.json">Team Edition</a></li><li><a href="https://releases.mattermost.com/11.8.5/sbom-enterprise-v11.8.5.json">Enterprise</a></li></ul></details> | 2026-06-16 | 2026-09-15 |
+| v11.7 [Download](https://releases.mattermost.com/11.7.11/mattermost-11.7.11-linux-amd64.tar.gz) \| [Changelog](./mattermost-v11-changelog#release-v11-7-extended-support-release) \| <details class="mm-sbom"><summary>SBOM</summary><ul><li><a href="https://github.com/mattermost/mattermost/releases/download/v11.7.11/sbom-mattermost-v11.7.11.json">Team Edition</a></li><li><a href="https://releases.mattermost.com/11.7.11/sbom-enterprise-v11.7.11.json">Enterprise</a></li></ul></details> | 2026-05-15 | 2027-05-15 [EXTENDED](./release-policy#release-types) |
+| v11.6 [Download](https://releases.mattermost.com/11.6.6/mattermost-11.6.6-linux-amd64.tar.gz) \| [Changelog](./mattermost-v11-changelog#release-v11-6-feature-release) \| <details class="mm-sbom"><summary>SBOM</summary><ul><li><a href="https://github.com/mattermost/mattermost/releases/download/v11.6.6/sbom-mattermost-v11.6.6.json">Team Edition</a></li><li><a href="https://releases.mattermost.com/11.6.6/sbom-enterprise-v11.6.6.json">Enterprise</a></li></ul></details> | 2026-04-16 | 2026-07-15 |
+| v11.5 [Download](https://releases.mattermost.com/11.5.7/mattermost-11.5.7-linux-amd64.tar.gz) \| [Changelog](./mattermost-v11-changelog#release-v11-5-feature-release) \| <details class="mm-sbom"><summary>SBOM</summary><ul><li><a href="https://github.com/mattermost/mattermost/releases/download/v11.5.7/sbom-mattermost-v11.5.7.json">Team Edition</a></li><li><a href="https://releases.mattermost.com/11.5.7/sbom-enterprise-v11.5.7.json">Enterprise</a></li></ul></details> | 2026-03-16 | 2026-06-15 |
+| v11.4 [Download](https://releases.mattermost.com/11.4.5/mattermost-11.4.5-linux-amd64.tar.gz) \| [Changelog](./mattermost-v11-changelog#release-v11-4-feature-release) \| <details class="mm-sbom"><summary>SBOM</summary><ul><li><a href="https://github.com/mattermost/mattermost/releases/download/v11.4.5/sbom-mattermost-v11.4.5.json">Team Edition</a></li><li><a href="https://releases.mattermost.com/11.4.5/sbom-enterprise-v11.4.5.json">Enterprise</a></li></ul></details> | 2026-02-16 | 2026-05-15 |
+| v11.3 [Download](https://releases.mattermost.com/11.3.3/mattermost-11.3.3-linux-amd64.tar.gz) \| [Changelog](./mattermost-v11-changelog#release-v11-3-feature-release) \| <details class="mm-sbom"><summary>SBOM</summary><ul><li><a href="https://github.com/mattermost/mattermost/releases/download/v11.3.3/sbom-mattermost-v11.3.3.json">Team Edition</a></li><li><a href="https://releases.mattermost.com/11.3.3/sbom-enterprise-v11.3.3.json">Enterprise</a></li></ul></details> | 2026-01-16 | 2026-04-15 |
+| v11.2 [Download](https://releases.mattermost.com/11.2.4/mattermost-11.2.4-linux-amd64.tar.gz) \| [Changelog](./mattermost-v11-changelog#release-v11-2-feature-release) \| <details class="mm-sbom"><summary>SBOM</summary><ul><li><a href="https://github.com/mattermost/mattermost/releases/download/v11.2.4/sbom-mattermost-v11.2.4.json">Team Edition</a></li><li><a href="https://releases.mattermost.com/11.2.4/sbom-enterprise-v11.2.4.json">Enterprise</a></li></ul></details> | 2025-12-16 | 2026-03-15 |
+| v11.1 [Download](https://releases.mattermost.com/11.1.3/mattermost-11.1.3-linux-amd64.tar.gz) \| [Changelog](./mattermost-v11-changelog#release-v11-1-feature-release) \| <details class="mm-sbom"><summary>SBOM</summary><ul><li><a href="https://github.com/mattermost/mattermost/releases/download/v11.1.3/sbom-mattermost-v11.1.3.json">Team Edition</a></li><li><a href="https://releases.mattermost.com/11.1.3/sbom-enterprise-v11.1.3.json">Enterprise</a></li></ul></details> | 2025-11-14 | 2026-02-15 |
+| v11.0 [Download](https://releases.mattermost.com/11.0.7/mattermost-11.0.7-linux-amd64.tar.gz) \| [Changelog](./mattermost-v11-changelog#release-v11-0-major-release) \| <details class="mm-sbom"><summary>SBOM</summary><ul><li><a href="https://github.com/mattermost/mattermost/releases/download/v11.0.7/sbom-mattermost-v11.0.7.json">Team Edition</a></li><li><a href="https://releases.mattermost.com/11.0.7/sbom-enterprise-v11.0.7.json">Enterprise</a></li></ul></details> | 2025-10-16 | 2026-01-15 |
+| v10.12 [Download](https://releases.mattermost.com/10.12.4/mattermost-10.12.4-linux-amd64.tar.gz) \| [Changelog](./mattermost-v10-changelog#release-v10-12-feature-release) \| <details class="mm-sbom"><summary>SBOM</summary><ul><li><a href="https://github.com/mattermost/mattermost/releases/download/v10.12.4/sbom-mattermost-v10.12.4.json">Team Edition</a></li><li><a href="https://releases.mattermost.com/10.12.4/sbom-enterprise-v10.12.4.json">Enterprise</a></li></ul></details> | 2025-09-16 | 2025-12-15 |
+| v10.11 [Download](https://releases.mattermost.com/10.11.23/mattermost-10.11.23-linux-amd64.tar.gz) \| [Changelog](./mattermost-v10-changelog#release-v10-11-extended-support-release) \| <details class="mm-sbom"><summary>SBOM</summary><ul><li><a href="https://github.com/mattermost/mattermost/releases/download/v10.11.23/sbom-mattermost-v10.11.23.json">Team Edition</a></li><li><a href="https://releases.mattermost.com/10.11.23/sbom-enterprise-v10.11.23.json">Enterprise</a></li></ul></details> | 2025-08-15 | 2026-08-15 [EXTENDED](./release-policy#release-types) |
+| v10.10 [Download](https://releases.mattermost.com/10.10.3/mattermost-10.10.3-linux-amd64.tar.gz) \| [Changelog](./mattermost-v10-changelog#release-v10-10-feature-release) \| <details class="mm-sbom"><summary>SBOM</summary><ul><li><a href="https://github.com/mattermost/mattermost/releases/download/v10.10.3/sbom-mattermost-v10.10.3.json">Team Edition</a></li><li><a href="https://releases.mattermost.com/10.10.3/sbom-enterprise-v10.10.3.json">Enterprise</a></li></ul></details> | 2025-07-16 | 2025-10-15 |
+| v10.9 [Download](https://releases.mattermost.com/10.9.5/mattermost-10.9.5-linux-amd64.tar.gz) \| [Changelog](./mattermost-v10-changelog#release-v10-9-feature-release) \| <details class="mm-sbom"><summary>SBOM</summary><ul><li><a href="https://github.com/mattermost/mattermost/releases/download/v10.9.5/sbom-mattermost-v10.9.5.json">Team Edition</a></li><li><a href="https://releases.mattermost.com/10.9.5/sbom-enterprise-v10.9.5.json">Enterprise</a></li></ul></details> | 2025-06-16 | 2025-09-15 |
+| v10.8 [Download](https://releases.mattermost.com/10.8.4/mattermost-10.8.4-linux-amd64.tar.gz) \| [Changelog](./mattermost-v10-changelog#release-v10-8-feature-release) \| <details class="mm-sbom"><summary>SBOM</summary><ul><li><a href="https://github.com/mattermost/mattermost/releases/download/v10.8.4/sbom-mattermost-v10.8.4.json">Team Edition</a></li><li><a href="https://releases.mattermost.com/10.8.4/sbom-enterprise-v10.8.4.json">Enterprise</a></li></ul></details> | 2025-05-16 | 2025-08-15 |
+| v10.7 [Download](https://releases.mattermost.com/10.7.4/mattermost-10.7.4-linux-amd64.tar.gz) \| [Changelog](./mattermost-v10-changelog#release-v10-7-feature-release) \| <details class="mm-sbom"><summary>SBOM</summary><ul><li><a href="https://github.com/mattermost/mattermost/releases/download/v10.7.4/sbom-mattermost-v10.7.4.json">Team Edition</a></li><li><a href="https://releases.mattermost.com/10.7.4/sbom-enterprise-v10.7.4.json">Enterprise</a></li></ul></details> | 2025-04-16 | 2025-07-15 |
+| v10.6 [Download](https://releases.mattermost.com/10.6.6/mattermost-10.6.6-linux-amd64.tar.gz) \| [Changelog](./mattermost-v10-changelog#release-v10-6-feature-release) \| <details class="mm-sbom"><summary>SBOM</summary><ul><li><a href="https://github.com/mattermost/mattermost/releases/download/v10.6.6/sbom-mattermost-v10.6.6.json">Team Edition</a></li><li><a href="https://releases.mattermost.com/10.6.6/sbom-enterprise-v10.6.6.json">Enterprise</a></li></ul></details> | 2025-03-16 | 2025-06-15 |
+| v10.5 [Download](https://releases.mattermost.com/10.5.14/mattermost-10.5.14-linux-amd64.tar.gz) \| [Changelog](./mattermost-v10-changelog#release-v10-5-extended-support-release) \| <details class="mm-sbom"><summary>SBOM</summary><ul><li><a href="https://github.com/mattermost/mattermost/releases/download/v10.5.14/sbom-mattermost-v10.5.14.json">Team Edition</a></li><li><a href="https://releases.mattermost.com/10.5.14/sbom-enterprise-v10.5.14.json">Enterprise</a></li></ul></details> | 2025-02-16 | 2025-11-15 [EXTENDED](./release-policy#release-types) |
+| v10.4 [Download](https://releases.mattermost.com/10.4.5/mattermost-10.4.5-linux-amd64.tar.gz) \| [Changelog](./mattermost-v10-changelog#release-v10-4-feature-release) \| <details class="mm-sbom"><summary>SBOM</summary><ul><li><a href="https://github.com/mattermost/mattermost/releases/download/v10.4.5/sbom-mattermost-v10.4.5.json">Team Edition</a></li></ul></details> | 2025-01-16 | 2025-04-15 |
+| v10.3 [Download](https://releases.mattermost.com/10.3.4/mattermost-10.3.4-linux-amd64.tar.gz) \| [Changelog](./mattermost-v10-changelog#release-v10-3-feature-release) \| <details class="mm-sbom"><summary>SBOM</summary><ul><li><a href="https://github.com/mattermost/mattermost/releases/download/v10.3.4/sbom-mattermost-v10.3.4.json">Team Edition</a></li></ul></details> | 2024-12-16 | 2025-03-15 |
+| v10.2 [Download](https://releases.mattermost.com/10.2.3/mattermost-10.2.3-linux-amd64.tar.gz) \| [Changelog](./mattermost-v10-changelog#release-v10-2-feature-release) \| <details class="mm-sbom"><summary>SBOM</summary><ul><li><a href="https://github.com/mattermost/mattermost/releases/download/v10.2.3/sbom-mattermost-v10.2.3.json">Team Edition</a></li></ul></details> | 2024-11-15 | 2025-02-15 |
+| v10.1 [Download](https://releases.mattermost.com/10.1.7/mattermost-10.1.7-linux-amd64.tar.gz) \| [Changelog](./mattermost-v10-changelog#release-v10-1-feature-release) \| <details class="mm-sbom"><summary>SBOM</summary><ul><li><a href="https://github.com/mattermost/mattermost/releases/download/v10.1.7/sbom-mattermost-v10.1.7.json">Team Edition</a></li></ul></details> | 2024-10-16 | 2025-01-15 |
+| v10.0 [Download](https://releases.mattermost.com/10.0.4/mattermost-10.0.4-linux-amd64.tar.gz) \| [Changelog](./mattermost-v10-changelog#release-v10-0-major-release) \| <details class="mm-sbom"><summary>SBOM</summary><ul><li><a href="https://github.com/mattermost/mattermost/releases/download/v10.0.4/sbom.json">Team Edition</a></li></ul></details> | 2024-09-16 | 2024-12-15 |
+|  |  |  |

docs/main/product-overview/mobile.mdx

@@ -0,0 +1,11 @@
+---
+title: "Mattermost Mobile App"
+---
+Mattermost users can take Mattermost wherever they go by installing the Mattermost mobile app on their iOS or Android mobile device.
+
+Learn more about:
+
+- [Mobile releases](/product-overview/mattermost-mobile-releases)
+- [Mobile changelog](/product-overview/mobile-app-changelog)
+
+See the [mobile apps software requirements](/deployment-guide/software-hardware-requirements#mobile-apps) for details on supported operating systems and releases.

docs/main/product-overview/non-profit-subscriptions.mdx

@@ -0,0 +1,40 @@
+---
+title: "Non-Profit Subscriptions"
+---
+The Mattermost Nonprofit License enables nonprofit and open-source organizations who are unable to afford our commercial licenses to apply the benefits of the self-hosted [Mattermost Professional offering](/product-overview/editions-and-offerings) towards advancing their missions with special nonprofit pricing.
+
+<Tip>
+
+Nonprofit and open-source organizations that meet the [eligibility requirements](#whos-eligible) can apply for the Mattermost Nonprofit license by completing [this form](https://support.mattermost.com/hc/en-us/requests/new?ticket_form_id=17664739497236). Please note that it may take up to six weeks for us to respond to your request.
+
+</Tip>
+
+## What's included?
+
+A 3-year subscription to our Mattermost Professional Self-Hosted offering for up to 1,000 users with a subscription fee of $250 USD. If the nonprofit has over 1,000 users, the application will undergo a review on a case-by-case basis, both for Mattermost Professional Self-Hosted and Mattermost Professional Cloud offerings. Upon acceptance of these terms, Mattermost has the right to place the name and logo of the nonprofit, open-source, or charitable institution on our website and in our marketing materials.
+
+Following the 3-year subscription, the institution can renew the license every 3 years for an additional $250 USD subscription fee.
+
+## Who's eligible?
+
+Organizations applying for a non-profit license must meet **ALL** of the following requirements:
+
+- Be able to provide documentation that establishes the organization as a recognized nonprofit status.
+- Have no affiliation with government, academic, commercial, religious, or political entities.
+- Be unable to afford a commercial Mattermost license.
+- Be willing to let Mattermost use their logo for promotional purposes.
+- Be willing to pay a $250 processing fee for a 3-year, self-hosted Professional license contract for up to 1000 users.
+
+If your organization doesn’t fit this description, we suggest that you purchase a [commercial license](https://mattermost.com/pricing/) instead.
+
+If you represent an open source community or project that is not hosted under a recognized nonprofit, but would like a commercial license for Mattermost, please email [community@mattermost.com](mailto:community@mattermost.com) with your organization’s needs and requirements.
+
+## How to apply?
+
+To apply for the Mattermost Nonprofit License, please complete [this form](https://support.mattermost.com/hc/en-us/requests/new?ticket_form_id=17664739497236).
+
+<Note>
+
+It may take up to 6 weeks for us to respond to your request.
+
+</Note>

docs/main/product-overview/plans.mdx

@@ -0,0 +1,377 @@
+---
+title: "Mattermost Plans"
+---
+import useBaseUrl from '@docusaurus/useBaseUrl';
+
+<style>
+  table.mattermost-plans &#123;
+    border-collapse: collapse;
+    table-layout: fixed;
+    width: 100%;
+    font-size: 0.95em;
+  &#125;
+  table.mattermost-plans th, table.mattermost-plans td &#123;
+    border: 1px solid #888;
+    padding: 6px 8px;
+    vertical-align: top;
+    word-wrap: break-word;
+  &#125;
+  /* Without explicit widths, `table-layout: fixed` divides columns evenly,
+     which starves the long "Feature Category" labels and forces every row
+     onto multiple wrapped lines while the edition columns (mostly a short
+     checkmark/version string) sit on mostly-empty space. */
+  table.mattermost-plans th:first-child, table.mattermost-plans td:first-child &#123;
+    width: 28%;
+  &#125;
+  table.mattermost-plans th:nth-child(2), table.mattermost-plans td:nth-child(2),
+  table.mattermost-plans th:nth-child(3), table.mattermost-plans td:nth-child(3),
+  table.mattermost-plans th:nth-child(4), table.mattermost-plans td:nth-child(4),
+  table.mattermost-plans th:nth-child(5), table.mattermost-plans td:nth-child(5),
+  table.mattermost-plans th:nth-child(6), table.mattermost-plans td:nth-child(6) &#123;
+    width: 10%;
+    text-align: center;
+  &#125;
+  table.mattermost-plans th:last-child, table.mattermost-plans td:last-child &#123;
+    width: 22%;
+  &#125;
+  /* Dark mode border color */
+  body:not([data-custom-theme="light"]) table.mattermost-plans th, 
+  body:not([data-custom-theme="light"]) table.mattermost-plans td &#123;
+    border-color: #666;
+  &#125;
+  table.mattermost-plans th &#123;
+    background: #f2f2f2;
+    font-weight: bold;
+    text-align: left;
+  &#125;
+  /* Dark mode support for table headers */
+  body:not([data-custom-theme="light"]) table.mattermost-plans th &#123;
+    background: #444;
+    color: #fff;
+  &#125;
+  table.mattermost-plans tr.section td &#123;
+    background: #f9f9f9;
+    font-weight: bold;
+    font-size: 1.05em;
+    border-top: 2px solid #888;
+  &#125;
+  /* Dark mode support for section rows */
+  body:not([data-custom-theme="light"]) table.mattermost-plans tr.section td &#123;
+    background: #3a3a3a;
+    color: #fff;
+  &#125;
+  table.mattermost-plans tr.subsection td &#123;
+    background: #f6f6f6;
+    font-style: italic;
+    border-top: 1px solid #888;
+  &#125;
+  /* Dark mode support for subsection rows */
+  body:not([data-custom-theme="light"]) table.mattermost-plans tr.subsection td &#123;
+    background: #333;
+    color: #eee;
+  &#125;
+</style>
+
+<div style={{overflowX: 'auto'}}>
+<table class="mattermost-plans">
+  <thead>
+    <tr>
+      <th>Feature Category</th>
+      <th>Team Edition</th>
+      <th>Entry</th>
+      <th>Professional</th>
+      <th>Enterprise</th>
+      <th>Enterprise Advanced</th>
+      <th>Available From</th>
+    </tr>
+  </thead>
+  <tbody>
+    {/* Channel-based messaging */}
+    <tr class="section"><td colspan="7"><strong>Channel-based messaging</strong></td></tr>
+    <tr class="subsection"><td colspan="7"><strong>1-1, group messaging, public and private channels, file sharing, link and media previews across web, PC, Mac, iOS and Android devices, with 1-1 audio calls and screen share, threaded discussions, search, custom branding themes and emojis, and availability in 20+ languages.</strong></td></tr>
+    <tr>
+      <td><strong>Messaging, file sharing, and link and file previews across device platforms</strong>: <a href="https://docs.mattermost.com/end-user-guide/collaborate/collaborate-within-channels.html">Channels-based messaging</a> including 1-1, group messaging, public and private channels, <a href="https://docs.mattermost.com/end-user-guide/collaborate/share-files-in-messages.html">file sharing </a>, and <a href="https://docs.mattermost.com/end-user-guide/collaborate/share-files-in-messages.html#preview-file-attachments">link and media previews</a> across web, PC, Mac, iOS, and Android devices.</td>
+      <td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" />*</td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v9.11+</td>
+    </tr>
+    <tr>
+      <td><strong>1:1 audio calls and screen sharing</strong>: <a href="https://docs.mattermost.com/end-user-guide/collaborate/make-calls.html">Call another user</a> to start a 1-1 audio discussion in web, desktop, and mobile experiences with optional <a href="https://docs.mattermost.com/end-user-guide/collaborate/make-calls.html#share-your-screen">screen sharing</a>.</td>
+      <td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" />*</td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v9.11+</td>
+    </tr>
+    <tr>
+      <td><strong>Threaded discussions</strong>: Organize discussions within channels using <a href="https://docs.mattermost.com/end-user-guide/collaborate/organize-conversations.html">threaded discussions</a> and the <a href="https://docs.mattermost.com/end-user-guide/collaborate/organize-conversations.html#view-all-threads">thread inbox</a> to follow-up on threaded discussions in addition to channels.</td>
+      <td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v9.11+</td>
+    </tr>
+    <tr>
+      <td><strong>Core search</strong>: Search over <a href="https://docs.mattermost.com/end-user-guide/collaborate/search-for-messages#search-for-message">messages</a> and <a href="https://docs.mattermost.com/end-user-guide/collaborate/search-for-messages.html#search-for-files">files</a> in Mattermost. Core search happens in a relational database and is intended for deployments under about 2–3 million posts and file entries. Beyond that scale, <a href="https://docs.mattermost.com/administration-guide/scale/enterprise-search.html">Enterprise Search</a> is recommended.</td>
+      <td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" />*</td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v9.11+</td>
+    </tr>
+    <tr>
+      <td><strong>Custom branding, themes, and emojis</strong>: Match your organizations look, feel and brand by <a href="https://docs.mattermost.com/administration-guide/configure/custom-branding-tools.html">customizing</a> the site name, description, login brand image and text, as well as <a href="https://docs.mattermost.com/end-user-guide/preferences/customize-your-theme.html">theme colors</a>.</td>
+      <td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v9.11+</td>
+    </tr>
+    <tr>
+      <td><strong>Available in 20+ languages</strong>: Support for English (U.S., Australian), Japanese, Korean, Swedish, Dutch, French, German, Italian, Spanish, Turkish, Polish, Portuguese (Brazil), Romanian, Vietnamese, Ukrainian, Bulgarian, Hungarian, Persian, Russian, and Chinese (Simplified and Traditional) <a href="https://docs.mattermost.com/end-user-guide/preferences/manage-your-display-options.html#language">languages</a>.</td>
+      <td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v9.11+</td>
+    </tr>
+    {/* AI-accelerated collaboration */}
+    <tr class="section"><td colspan="7"><strong>AI-accelerated collaboration</strong></td></tr>
+    <tr class="subsection"><td colspan="7"><strong>Integrate your preferred LLM in 1-1, group messaging, public and private channels, with audio calls and screen share, and threaded discussions to speed workflows, increase efficiency and unlock innovation.</strong></td></tr>
+    <tr>
+      <td><strong>Interactive AI bot support</strong>: Enable organizations to <a href="https://docs.mattermost.com/administration-guide/configure/agents-admin-guide.html">work with LLM-powered AI bots </a> through Direct Messages, Group Messages, threads, and @mentions to bot in private and public channels with full commercial support from Mattermost, Inc.</td>
+      <td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" />*</td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v9.11+</td>
+    </tr>
+    <tr>
+      <td><strong>Flexible bring-your-own-LLM integration</strong>: <a href="https://docs.mattermost.com/agents/docs/providers.html">Connect Mattermost to any LLM platform</a> compatible with OpenAI protocol across public cloud, private cloud and air gapped edge including OpenAI, Llama, Anthropic, and custom LLMs.</td>
+      <td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v9.11+</td>
+    </tr>
+    <tr>
+      <td><strong>Contextual summarization and composition</strong>: Enable organizational interaction with LLMs with permission-restricted access to Mattermost conversations to <a href="https://docs.mattermost.com/end-user-guide/agents.html#analyze-threads-and-channels">summarize topics</a>, <a href="https://docs.mattermost.com/end-user-guide/agents.html#chat-with-agents">answer questions and follow-ups</a>, <a href="https://docs.mattermost.com/end-user-guide/agents.html#record-calls-to-summarize-meetings">note action items and open questions from meetings</a>, and <a href="https://docs.mattermost.com/end-user-guide/collaborate/send-messages.html#rewrite-messages-with-ai">compose draft messages and responses</a>.</td>
+      <td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v9.11+</td>
+    </tr>
+    <tr>
+      <td><strong>Private, air-gapped &amp; DDIL AI operations</strong>: Run AI-accelerated operations in <a href="https://docs.mattermost.com/agents/docs/sovereign_ai.html">private cloud, air-gapped and disconnected, denied, intermittent and limited-bandwidth (DDIL) environments</a> with open source and custom LLMs self-hosted alongside workflow, chat operations, audio calling, screen sharing, recording, transcription, analysis, workflow and summarization capabilities.</td>
+      <td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v9.11+</td>
+    </tr>
+    <tr>
+      <td><strong>Real-time channel briefing</strong>: Concisely <a href="https://docs.mattermost.com/end-user-guide/agents.html#analyze-threads-and-channels">summarize unread messages, action items and unanswered questions</a> in channels to focus attention and accelerate priority responses and workflows.</td>
+      <td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v9.11+</td>
+    </tr>
+    <tr>
+      <td><strong>Q&A with access-controlled backend systems</strong>: Receive <a href="https://docs.mattermost.com/end-user-guide/collaborate/agents-context-management.html">secure and compliant real-time answers to questions about permission-controlled backend systems</a> connected with Mattermost channels which can optionally pass back end user credentials to work with access-controlled data. For example, asking a channel connected with an issue tracking system which code defect tickets they have access to which could expose security vulnerabilities.</td>
+      <td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v9.11+</td>
+    </tr>
+    <tr>
+      <td><strong><a href="https://docs.mattermost.com/administration-guide/configure/plugins-configuration-settings.html#enable-llm-trace">Optional full trace mode</a></strong>: Optional full trace mode for detailed monitoring and to verify Responsible AI/LLM assurances by recording every prompt, question, AI request and response across users, systems and LLM-backends and platform source code into specialized audit logs for analysis.</td>
+      <td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v9.11+</td>
+    </tr>
+    {/* Operational & technical collaboration */}
+    <tr class="section"><td colspan="7"><strong>Operational &amp; technical collaboration</strong></td></tr>
+    <tr class="subsection"><td colspan="7"><strong>Accelerate operational and technical success with a collaboration platform integrating with mainstream and customer toolchains, with information rich visualizations of systems and processes, prioritized message broadcasting, and conversational interoperability with technical systems through platform-level Markdown support.</strong></td></tr>
+    <tr>
+      <td><strong>Integrations platform</strong>: Tailor fit and transform your mission-critical collaboration infrastructure with a <a href="https://docs.mattermost.com/integrations-guide/integrations-guide-index.html">broad range of configuration and extension options</a> ranging from webhooks and custom slash commands, to bots and API integrations, to building out plug-ins and making source code customizations.</td>
+      <td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v9.11+</td>
+    </tr>
+    <tr>
+      <td><strong>Operational and DevOps integrations</strong>: Accelerate operational and technical workflows by integrating Mattermost's collaborative platform with data and automation from an array of systems ranging from modern, cloud-based applications and tools to legacy and on-prem infrastructure, including <a href="https://mattermost.com/marketplace/jira-plugin/">Jira</a>, <a href="https://docs.mattermost.com/integrations-guide/github.html">GitHub</a>, <a href="https://docs.mattermost.com/integrations-guide/gitlab.html">GitLab</a>, and <a href="https://docs.mattermost.com/integrations-guide/servicenow.html">ServiceNow</a> among others.</td>
+      <td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v9.11+</td>
+    </tr>
+    <tr>
+      <td><strong>Compact view</strong>: Increase the efficiency of technical teams with <a href="https://docs.mattermost.com/end-user-guide/preferences/manage-your-display-options.html#message-display">compact display</a> views of discussions and tooling notifications integrated in Mattermost channels.</td>
+      <td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v9.11+</td>
+    </tr>
+    <tr>
+      <td><strong>Markdown compatibility</strong>: Easily move information across Mattermost discussions and technical tooling outputs with built-in support for the Markdown technical formatting standard. <a href="https://docs.mattermost.com/end-user-guide/collaborate/format-messages.html#text-style">Text formatting</a>, <a href="https://docs.mattermost.com/end-user-guide/collaborate/format-messages.html#code-blocks">code snippets</a>, <a href="https://docs.mattermost.com/end-user-guide/collaborate/format-messages.html#in-line-images">media embedding</a>, <a href="https://docs.mattermost.com/end-user-guide/collaborate/format-messages.html#tables">tables</a>, <a href="https://docs.mattermost.com/end-user-guide/preferences/set-your-status-availability.html#set-a-custom-status">status indicators</a>, and <a href="https://docs.mattermost.com/end-user-guide/collaborate/react-with-emojis-gifs.html">emojis</a> render consistently across the Mattermost user experience and Markdown-compatible tools.</td>
+      <td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v9.11+</td>
+    </tr>
+    <tr>
+      <td><strong>Message priority</strong>: Elevate the focus of organizations with the ability for end users to <a href="https://docs.mattermost.com/end-user-guide/collaborate/message-priority.html#set-message-priority">specify the priority of messages</a> as Standard (Default), Important, and Urgent.</td>
+      <td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v9.11+</td>
+    </tr>
+    <tr>
+      <td><strong>Persistent notifications</strong>: Replace phone-based confirmations with <a href="https://docs.mattermost.com/end-user-guide/collaborate/message-priority.html#request-acknowledgements">message-based acknowledgement requests</a> that can persist on a recipient's Mattermost interface until acknowledged.</td>
+      <td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" />*</td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v9.11+</td>
+    </tr>
+    {/* Advanced access controls & automation */}
+    <tr class="section"><td colspan="7"><strong>Advanced access controls &amp; automation</strong></td></tr>
+    <tr class="subsection"><td colspan="7"><strong>Centralize and automate user identity and permissions with a range of single-sign-on (SSO), user synchronization and advanced access control capabilities.</strong></td></tr>
+    <tr>
+      <td><strong>Email authentication</strong>: Basic <a href="https://docs.mattermost.com/administration-guide/configure/authentication-configuration-settings.html#email">email-based authentication</a> with username and password is available in Mattermost Team Edition and paid Mattermost packages. While the method includes a number of core admin features around <a href="https://docs.mattermost.com/administration-guide/configure/authentication-configuration-settings.html#require-email-verification">email address verification</a>, <a href="https://docs.mattermost.com/administration-guide/configure/authentication-configuration-settings.html#password-requirements">password complexity</a>, <a href="https://docs.mattermost.com/administration-guide/configure/authentication-configuration-settings.html#maximum-login-attempts">maximum login attempts</a>, and <a href="https://docs.mattermost.com/administration-guide/configure/authentication-configuration-settings.html#enable-forgot-password-link">password reset</a>, among others, it is highly recommended that this method of authentication is only used in small teams on private networks.</td>
+      <td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v9.11+</td>
+    </tr>
+    <tr>
+      <td><strong>Single sign-on w/SAML 2.0, Entra ID, Okta, and others</strong>: Centralize, integrate, and automate identify management and access controls by enabling Mattermost to operate as a SAML 2.0 service provider. Integrate with SAML 2.0-based providers including <a href="https://docs.mattermost.com/administration-guide/onboard/sso-entraid.html">Entra ID (formerly Office365 SSO)</a>, <a href="https://docs.mattermost.com/administration-guide/onboard/sso-saml-okta.html">Okta</a>, <a href="https://docs.mattermost.com/administration-guide/onboard/sso-saml-onelogin.html">OneLogin</a>, <a href="https://docs.mattermost.com/administration-guide/onboard/sso-saml-adfs-msws2016.html">Microsoft ADFS SAML Configuration</a>, and <a href="https://docs.mattermost.com/onboard/sso-saml-keycloak.html">Keycloak</a>, among others.</td>
+      <td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v9.11+</td>
+    </tr>
+    <tr>
+      <td><strong>SSO with AD/LDAP, OpenID, and others</strong>: Simplify sign-on and user management with non-SAML-based SSO options including <a href="https://docs.mattermost.com/administration-guide/onboard/sso-openidconnect.html">Open ID</a>, <a href="https://docs.mattermost.com/administration-guide/onboard/sso-google.html">Google SSO</a>, and <a href="https://docs.mattermost.com/administration-guide/onboard/sso-gitlab.html">GitLab SSO</a>. Moreover, Mattermost offers <a href="https://docs.mattermost.com/administration-guide/onboard/ad-ldap.html">"same sign-on" with Active Directory/LDAP</a> by enabling the same credentials used in on-prem AD/LDAP deployments to be reused in Mattermost, with optional <a href="https://docs.mattermost.com/administration-guide/onboard/multi-factor-authentication.html">multi-factor authentication (MFA)</a>.</td>
+      <td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v9.11+</td>
+    </tr>
+    <tr>
+      <td><strong>AD/LDAP user sync</strong>: Simplify and accelerate user administration, access control, and compliance by <a href="https://docs.mattermost.com/administration-guide/onboard/ad-ldap-groups-synchronization.html">synchronizing Active Directory and LDAP with Mattermost</a>, including <a href="https://docs.mattermost.com/onboard/ad-ldap.html">single-sign-on with AD/LDAP credentials</a>, <a href="https://docs.mattermost.com/administration-guide/onboard/ad-ldap.html#configure-ad-ldap-synchronization">synchronization of user display attributes</a> (e.g., first name, last name, email, and username), <a href="https://docs.mattermost.com/administration-guide/configure/authentication-configuration-settings.html#enable-account-creation">automated account provisioning</a> on a user's first sign-on, <a href="https://docs.mattermost.com/administration-guide/onboard/ad-ldap-groups-synchronization.html#synchronize-ad-ldap-groups-to-mattermost">automated assignment of Mattermost roles</a> based on a user's LDAP group, and <a href="https://docs.mattermost.com/administration-guide/onboard/ad-ldap.html#configure-ad-ldap-sign-in-using-filters">compliance with administrator settings</a> managed in AD/LDAP by having the Mattermost System Console honor LDAP filters for disabled users, guest users, and administrative users.</td>
+      <td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v9.11+</td>
+    </tr>
+    <tr>
+      <td><strong>MFA enforcement for email and LDAP accounts</strong>: Fulfill MFA compliance requirements by <a href="https://docs.mattermost.com/administration-guide/onboard/multi-factor-authentication.html#enforcing-mfa">enforcing an MFA requirement</a> for login with email and LDAP accounts.</td>
+      <td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v9.11+</td>
+    </tr>
+    <tr>
+      <td><strong>Advanced access controls</strong>: Empower admins to <a href="https://docs.mattermost.com/administration-guide/manage/team-channel-members.html#advanced-access-controls">manage and moderate multi-team deployments</a> with the ability to <a href="https://docs.mattermost.com/administration-guide/onboard/advanced-permissions.html#read-only-channels">configure channels to be read-only</a>, to <a href="https://docs.mattermost.com/administration-guide/configure/user-management-configuration-settings.html#channel-mentions">restrict channel mentions</a>, <a href="https://docs.mattermost.com/administration-guide/configure/user-management-configuration-settings.html#post-reactions">emoji reactions</a>, and to <a href="https://docs.mattermost.com/administration-guide/configure/user-management-configuration-settings.html#manage-members">lock down channels</a> so that users can only be added or removed by selected administrators.</td>
+      <td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v9.11+</td>
+    </tr>
+    {/* Multi-team collaboration */}
+    <tr class="section"><td colspan="7"><strong>Multi-team collaboration</strong></td></tr>
+    <tr class="subsection"><td colspan="7"><strong>Work across teams and organizations with real-time calling and screen share, guest accounts to integrate internal and external stakeholders, customer user groups to organize teams within teams, and system-wide notifications to share organization-wide messages.</strong></td></tr>
+    <tr>
+      <td><strong>Group calling and screen share</strong>: Streamline real-time collaboration with complete privacy by enabling <a href="https://docs.mattermost.com/end-user-guide/collaborate/make-calls.html">group audio calling</a> and <a href="https://docs.mattermost.com/end-user-guide/collaborate/make-calls.html#share-your-screen">screenshare</a> up to approximately 50 concurrent users in any group call per self-hosted server. <a href="https://docs.mattermost.com/deployment-guide/calls/calls-deployment-guide.html">High-scale options</a> for private, self-hosted group calling and screen share are available in Mattermost Enterprise with the setup of its <a href="https://docs.mattermost.com/deployment-guide/calls/calls-rtcd-setup.html#horizontal-scaling">horizontal scaling</a> option.</td>
+      <td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" />*</td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v9.11+</td>
+    </tr>
+    <tr>
+      <td><strong>Guest accounts</strong>: Bring external users and users who need to have restricted access into your Mattermost instance as <a href="https://docs.mattermost.com/administration-guide/onboard/guest-accounts.html">guests</a> who can interact with your team with <a href="https://docs.mattermost.com/administration-guide/onboard/guest-accounts.html#guests-account-limits">limited permissions</a>. Guests in exactly one active channel are treated as single-channel guests and are free up to a 1:1 ratio with licensed seats. Guests in multiple active channels continue to count as activated users. Direct messages and group messages do not affect whether a guest is counted as a single-channel guest. Only active channels count toward guest channel access for billing. Archived channels are excluded.</td>
+      <td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v9.11+</td>
+    </tr>
+    <tr>
+      <td><strong>Custom user groups</strong>: Simplify communication by creating <a href="https://docs.mattermost.com/end-user-guide/collaborate/organize-using-custom-user-groups.html">custom user groups</a> to mention and notify up to 256 users who work together on projects or in functions or have other ties. Examples include creating custom groups for cross-functional teams, for job types, or organization membership within an enterprise.</td>
+      <td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v9.11+</td>
+    </tr>
+    <tr>
+      <td><strong>System-wide notifications</strong>: Notify users across teams of upcoming system maintenance, service changes, and other announcements using <a href="https://docs.mattermost.com/administration-guide/manage/system-wide-notifications.html">system-wide announcement banners</a>.</td>
+      <td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v9.11+</td>
+    </tr>
+    {/* Scale & high availability */}
+    <tr class="section"><td colspan="7"><strong>Scale &amp; high availability</strong></td></tr>
+    <tr class="subsection"><td colspan="7"><strong>Achieve scale and resilience with cluster-based deployment, horizontal system architecture, advanced performance monitoring and logging and Kubernetes-based deployment.</strong></td></tr>
+    <tr>
+      <td><strong>High availability cluster-based deployment</strong>: Enable business continuity through component failures using <a href="https://docs.mattermost.com/administration-guide/scale/high-availability-cluster-based-deployment.html">cluster-based deployment</a> with multiple application servers, multiple database servers, and multiple front-end proxies and/or load balancers.</td>
+      <td></td><td></td><td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v9.11+</td>
+    </tr>
+    <tr>
+      <td><strong>Horizontal scalability architecture</strong>: Scale to tens of thousands of users with <a href="https://docs.mattermost.com/administration-guide/scale/scaling-for-enterprise.html#available-reference-architectures">horizontal scale-out architectures</a> offering a range of deployment options from on-prem data centers to cloud-based hyperscalers including AWS and Azure.</td>
+      <td></td><td></td><td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v9.11+</td>
+    </tr>
+    <tr>
+      <td><strong>Enterprise search (3M+ posts)</strong>: Enable <a href="https://docs.mattermost.com/administration-guide/scale/enterprise-search.html">enterprise-scale search </a> after exceeding 3 million posts in the Mattermost database by <a href="https://docs.mattermost.com/administration-guide/scale/elasticsearch-setup.html">deploying Elasticsearch</a> or <a href="https://docs.mattermost.com/administration-guide/scale/opensearch-setup.html">AWS OpenSearch</a> with dedicated indexing and usage resourcing via cluster support.</td>
+      <td></td><td></td><td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v9.11+</td>
+    </tr>
+    <tr>
+      <td><strong>Performance monitoring</strong>: Track system health in large deployments, including deployments on high availability clusters, using <a href="https://docs.mattermost.com/administration-guide/scale/deploy-prometheus-grafana-for-performance-monitoring.html">advanced performance monitoring</a> integrated with Grafana and Prometheus.</td>
+      <td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v9.11+</td>
+    </tr>
+    <tr>
+      <td><strong>Advanced logging</strong>: Enable <a href="https://docs.mattermost.com/administration-guide/manage/logging.html#advanced-logging">advanced logging</a> for optimizing and troubleshooting high-scale, mission-critical deployments including error, panic, debug, trace and conditional logging to a full range of destinations including <a href="https://docs.mattermost.com/administration-guide/manage/logging.html#syslog-target-configuration-options">Syslog</a> and <a href="https://docs.mattermost.com/administration-guide/manage/logging.html#tcp-target-configuration-options">TCP target</a> options.</td>
+      <td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v9.11+</td>
+    </tr>
+    <tr>
+      <td><strong>High availability, horizontally scalable calls and screen share</strong>: Enable <a href="https://docs.mattermost.com/deployment-guide/calls/calls-rtcd-setup.html">high-scale, high availability deployment of audio calling and screen share</a> through dedicated servers managed on an integrated Kubernetes platform.</td>
+      <td></td><td></td><td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v9.11+</td>
+    </tr>
+    <tr>
+      <td><strong>Supported Kubernetes deployment</strong>: Simplify and automate IT administration through Mattermost's supported options for <a href="https://docs.mattermost.com/deployment-guide/server/deploy-kubernetes.html">deploying to Kubernetes clusters</a> running either on-prem in data centers or in managed services such as Amazon EKS, Azure Kubernetes Service, Google Kubernetes Engine, and DigitalOcean Kubernetes, among others.</td>
+      <td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v9.11+</td>
+    </tr>
+    {/* Advanced compliance & administration */}
+    <tr class="section"><td colspan="7"><strong>Advanced compliance &amp; administration</strong></td></tr>
+    <tr class="subsection"><td colspan="7"><strong>Fulfill enterprise- and critical infrastructure-level compliance and administration requirements with advanced identity and access control synchronization, delegated administration, granular configuration of data retention, eDiscovery, and legal hold and information export requirements while automating disclosures and agreements with end users.</strong></td></tr>
+    <tr>
+      <td><strong>AD/LDAP group, channel, and team sync</strong>: Automate management of users, groups, access controls, and channel and team membership through <a href="https://docs.mattermost.com/administration-guide/onboard/ad-ldap-groups-synchronization.html">synchronizing with Entra ID/AD/LDAP Groups</a>.</td>
+      <td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v9.11+</td>
+    </tr>
+    <tr>
+      <td><strong>Delegated granular administration</strong>: In large deployments where administrative tasks need to be separated and delegated, Mattermost supports the <a href="https://docs.mattermost.com/administration-guide/onboard/delegated-granular-administration.html">creation and customization of system administrator roles with specific granular permissions</a> in order to offer specialized administration delegated from senior administrators.</td>
+      <td></td><td></td><td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v9.11+</td>
+    </tr>
+    <tr>
+      <td><strong>Data retention policy</strong>: Meet data retention compliance requirements. By default Mattermost uses a <a href="https://docs.mattermost.com/administration-guide/comply/data-retention-policy.html">"soft delete" system</a> where messages and files deleted based on user actions are removed from the user interface, but persist in the Mattermost database. <p>By activating <a href="https://docs.mattermost.com/administration-guide/comply/data-retention-policy.html">Mattermost's data retention policy capability</a>, rules can be set to permanently delete all messages and files in a Mattermost system, or in specific teams or channels, that are beyond a specific age (e.g., 30 days, 90 days, or other options). This feature should be used carefully; once data is removed using data retention policies, the action is irreversible.</p></td>
+      <td></td><td></td><td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v9.11+</td>
+    </tr>
+    <tr>
+      <td><strong>Legal hold</strong>: Comply with legal hold and litigation hold requests to preserve information in anticipation of legal action. The <a href="https://docs.mattermost.com/administration-guide/comply/legal-hold.html">legal hold capability</a> can be combined with <a href="https://docs.mattermost.com/administration-guide/comply/electronic-discovery.html">eDiscovery</a> integration and <a href="https://docs.mattermost.com/comply/data-retention-policy.html">data retention policies</a> to customize the data retained and deleted to meet compliance requirements.</td>
+      <td></td><td></td><td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v9.11+</td>
+    </tr>
+    <tr>
+      <td><strong>Compliance export and eDiscovery automation</strong>: Fulfill eDiscovery and compliance requirements <a href="https://docs.mattermost.com/administration-guide/comply/compliance-export.html">with manual and automated export of message history</a> to Actiance, Global Relay, and custom compliance formats.</td>
+      <td></td><td></td><td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v9.11+</td>
+    </tr>
+    <tr>
+      <td><strong>Channel export</strong>: <a href="https://docs.mattermost.com/administration-guide/comply/export-mattermost-channel-data.html">Archive, backup, or submit</a> the contents of a channel into other systems to fulfill reporting and auditability requirements as needed.</td>
+      <td></td><td></td><td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v9.11+</td>
+    </tr>
+    <tr>
+      <td><strong>Custom end user Terms of Service</strong>: Increase clarity on legal expectations for internal employees and guests with the ability to set <a href="https://docs.mattermost.com/administration-guide/comply/custom-terms-of-service.html">custom Terms of Service ("ToS") agreements</a> and re-acceptable periods.</td>
+      <td></td><td></td><td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v9.11+</td>
+    </tr>
+    {/* Enterprise mobility */}
+    <tr class="section"><td colspan="7"><strong>Enterprise mobility</strong></td></tr>
+    <tr class="subsection"><td colspan="7"><strong>Speed real-world workflows with enterprise-grade mobility and security through EMM, MDM, and AppConfig integration across iOS and Android mobile platforms.</strong></td></tr>
+    <tr>
+      <td><strong>Enterprise Mobility Management (AppConfig) support</strong>: Enhance mobile security by <a href="https://docs.mattermost.com/deployment-guide/mobile/deploy-mobile-apps-using-emm-provider.html">deploying with Enterprise Mobility Management (EMM)</a> to secure mobile endpoints with management application configuration, and <a href="https://docs.mattermost.com/deployment-guide/mobile/deploy-mobile-apps-using-emm-provider.html#manage-app-configuration-using-appconfig">Mattermost AppConfig compatibility</a>.</td>
+      <td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v9.11+</td>
+    </tr>
+    <tr>
+      <td><strong>Private mobility with ID-only push notifications</strong>: <a href="https://docs.mattermost.com/administration-guide/configure/environment-configuration-settings.html#id-only-push-notifications">ID-only push notifications protect</a> a Mattermost customer against breaches in iOS and Android notification infrastructure by enabling mobile notifications to be fully private. The <a href="https://docs.mattermost.com/deployment-guide/mobile/mobile-faq.html#how-do-push-notifications-work">standard way to send notifications</a> to iOS and Android applications requires sending clear text messages to Apple or Google so they can be forwarded to a user's phone and displayed on iOS or Android. <p> While Apple and Google assure the data is not collected or stored, all standard mobile notifications on the platform could be compromised should the organizations be breached or coerced. To avoid this risk, Mattermost can be configured to replace mobile notification text with message ID numbers that pass no information to Apple of Google, and which, when received by the Mattermost mobile application on a user's phone, are used to privately communicate with their Mattermost server and use the message ID to retrieve mobile notification messages over an encrypted channel. This means at no time will the message text be visible to Apple or Google's message relay system. </p> <p>Because of the extra steps to retrieve the notifications messages under Mattermost's private mobility capability with ID-only push notifications, end users may experience a slight delay before the mobile notification is fully displayed compared to sending clear text through Apple and Google's platform.</p></td>
+      <td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v9.11+</td>
+    </tr>
+    <tr>
+      <td><strong>Microsoft Intune MAM Support</strong>: Enhanced mobile security through <a href="https://docs.mattermost.com/deployment-guide/mobile/configure-microsoft-intune-mam.html">Microsoft Intune Mobile Application Management (MAM)</a>, enabling organizations to secure and manage Mattermost mobile deployments with Intune's enterprise mobility management capabilities.</td>
+      <td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td></td><td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v11.3+</td>
+    </tr>
+    {/* Workflow automation */}
+    <tr class="section"><td colspan="7"><strong>Workflow automation</strong></td></tr>
+    <tr class="subsection"><td colspan="7"><strong>Streamline and automate workflows to reduce errors and delays while increasing efficiency and innovation using collaborative playbooks to speed structured team processes, from incident response and software release cycle management to accelerating operational logistics, as well as workflow dashboards to assess and refine process outcomes and operations.</strong></td></tr>
+    <tr>
+      <td><strong>Collaborative playbooks</strong>: <a href="https://docs.mattermost.com/end-user-guide/workflow-automation/learn-about-playbooks.html">Collaborative playbooks</a> provide structure, monitoring and automation for repeatable, team-based processes integrated with the Mattermost platform. Use cases include incident response, software release management, and logistical operations. Playbooks monitor channels for <a href="https://docs.mattermost.com/end-user-guide/workflow-automation/work-with-playbooks.html#keywords">keywords or user actions</a> to trigger structured processes, which bring up a set of individual or shared <a href="https://docs.mattermost.com/end-user-guide/workflow-automation/work-with-tasks.html">tasks</a>, each associated with manual or automated <a href="https://docs.mattermost.com/end-user-guide/workflow-automation/work-with-playbooks.html#actions">actions</a>. <p>As playbooks execute, some may have requirements for <a href="https://docs.mattermost.com/end-user-guide/workflow-automation/notifications-and-updates.html#status-updates">broadcasting status updates</a> to stakeholders at regular intervals, conducting <a href="https://docs.mattermost.com/end-user-guide/workflow-automation/metrics-and-goals.html#configure-retrospectives-before-a-run">retrospectives</a> after the core process is complete, or meeting other customer needs as exit criteria for each playbook <a href="https://docs.mattermost.com/end-user-guide/workflow-automation/work-with-runs.html">"run."</a> <a href="https://docs.mattermost.com/end-user-guide/workflow-automation/share-and-collaborate.html">Advanced permissions</a> are also available to delegate and manage playbook controls in larger organizations.</p></td>
+      <td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" />*</td><td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v9.11+</td>
+    </tr>
+    <tr>
+      <td><strong>Workflow dashboards</strong>: Unlock insights about the performance of collaborative workflows across organizations with <a href="https://docs.mattermost.com/end-user-guide/workflow-automation/metrics-and-goals.html">workflow dashboards</a>. They compare the output metrics from different runs of collaborative playbooks against targets and historical performance. <p>Examples of metrics-based workflow dashboards that can be set up to monitor and inform performance include <a href="https://docs.mattermost.com/end-user-guide/workflow-automation/metrics-and-goals.html">time to detect and time to resolve</a> in incident response workflows, workplan completion percentage for monthly software releases management workflows, and launch success rate for logistical workflows involving launch operations.</p></td>
+      <td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v9.11+</td>
+    </tr>
+    {/* Federated communications */}
+    <tr class="section"><td colspan="7"><strong>Federated communications</strong></td></tr>
+    <tr class="subsection"><td colspan="7"><strong>Connect across organizations using Mattermost and Microsoft Teams to share information and accelerate collaborative, cross-organizational workflows.</strong></td></tr>
+    <tr>
+      <td><strong>Microsoft Teams messaging integration</strong>: Increase focus and adaptability across your organization by <a href="https://docs.mattermost.com/use-case-guide/maximize-microsoft-investments.html">connecting users across Microsoft Teams and Mattermost</a>. Microsoft Teams often serves as a centralized, organization-wide standard for general collaboration and everyday productivity, which can complicate the business case for customizing workflows and integrated toolsets to meet the specialized needs of technical and operational teams. <p>Mattermost is often deployed to supplement a centralized, general purpose Microsoft Teams deployment with a dedicated environment for developers, security professionals, and operators. Integrated direct messaging and group messaging across Microsoft Teams and Mattermost deployments connects an organization to the best of both worlds, helping teams unlock their full potential.</p></td>
+      <td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v9.11+</td>
+    </tr>
+    <tr>
+      <td><strong>Connected Workspaces</strong>: Communicate across organizations using Mattermost by synchronizing messages, emoji reactions, and file sharing in real time through <a href="https://docs.mattermost.com/administration-guide/onboard/connected-workspaces.html">Mattermost Connected Workspaces</a>.</td>
+      <td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v9.11+</td>
+    </tr>
+    {/* Enterprise Advanced exclusive features */}
+    <tr class="section"><td colspan="7"><strong>Enterprise Advanced exclusive features</strong></td></tr>
+    <tr class="subsection"><td colspan="7"><strong>Advanced security, compliance, and deployment capabilities designed for the most demanding cyber defense and mission-critical environments.</strong></td></tr>
+    <tr>
+      <td><strong>Classified and Sensitive Information Controls</strong>: Display <a href="https://docs.mattermost.com/end-user-guide/collaborate/display-channel-banners.html">channel banners</a> to indicate classification levels and sensitive information handling requirements, ensuring compliance with security protocols for classified environments.</td>
+      <td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td></td><td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v10.9+</td>
+    </tr>
+    <tr>
+      <td><strong>Zero Trust Security</strong>: Implement dynamic <a href="https://docs.mattermost.com/administration-guide/manage/admin/attribute-based-access-control.html">attribute-based policy controls</a> with environmental attributes and <a href="https://docs.mattermost.com/administration-guide/manage/admin/user-attributes.html">User Authoritative Source</a> integration for comprehensive zero trust security architecture.</td>
+      <td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td></td><td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v10.9+</td>
+    </tr>
+    <tr>
+      <td><strong>Mobile security controls</strong>: Advanced <a href="https://docs.mattermost.com/security-guide/mobile-security.html">mobile security features</a> and controls designed for high-security environments and mission-critical mobile deployments.</td>
+      <td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td></td><td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v10.9+</td>
+    </tr>
+    <tr>
+      <td><strong>Air-gapped deployment workflows</strong>: Specialized deployment workflows and procedures for completely <a href="https://docs.mattermost.com/deployment-guide/deployment-scenarios/air-gapped-deployment.html">disconnected and air-gapped</a> environments with no external network connectivity.</td>
+      <td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td></td><td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v10.9+</td>
+    </tr>
+    <tr>
+      <td><strong>Data Spillage Prevention</strong>: Advanced <a href="https://docs.mattermost.com/administration-guide/manage/admin/content-flagging.html">content flagging and review system</a> enabling designated reviewers to identify, review, and manage potentially sensitive information that may have been inappropriately shared in channels. Supports team-specific reviewer assignments and common reviewers across teams.</td>
+      <td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td></td><td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v11.1+</td>
+    </tr>
+    <tr>
+      <td><strong>Burn-on-Read Messages</strong>: <a href="https://docs.mattermost.com/end-user-guide/collaborate/send-messages.html#send-burn-on-read-messages">Time-limited message viewing functionality</a> where messages automatically delete after being read for a configured duration, ensuring sensitive information has controlled exposure. Administrators can configure read durations and maximum time-to-live settings.</td>
+      <td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td></td><td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v11.3+</td>
+    </tr>
+    {/* Support */}
+    <tr class="section"><td colspan="7"><strong>Support</strong></td></tr>
+    <tr class="subsection"><td colspan="7"><strong>A range of support options are available across Mattermost Free, Professional, and Enterprise offerings.</strong></td></tr>
+    <tr>
+      <td><strong>Community Support</strong>: Community support for all Mattermost offerings is available on <a href="https://forum.mattermost.com/c/trouble-shoot/16">peer-to-peer trouble shooting forums</a>. Organizations using Mattermost Free to evaluate a future purchase of Mattermost Enterprise can <a href="https://mattermost.com/contact-sales/">contact sales</a> to apply for early access to commercial support as part of the evaluation process.</td>
+      <td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v9.11+</td>
+    </tr>
+    <tr>
+      <td><strong>Professional Support</strong>: Professional Support includes business hours support from 8am to 8pm United States Pacific Time (UTC-8 except for U.S. daylight savings time), with next business day response time via email and the Mattermost <a href="https://support.mattermost.com/hc/en-us/requests/new">online ticketing system</a>. See <a href="https://mattermost.com/support-terms/">Support Terms</a> for details.</td>
+      <td></td><td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v9.11+</td>
+    </tr>
+    <tr>
+      <td><strong>Enterprise Support</strong>: Enterprise Support is available 24×7 at all times on all days via email and the Mattermost <a href="https://support.mattermost.com/hc/en-us/requests/new">online ticketing system</a> with a 4-hour response time service-level target. For more information, please see <a href="https://mattermost.com/support-terms/">Support Terms</a>.</td>
+      <td></td><td></td><td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v9.11+</td>
+    </tr>
+    <tr>
+      <td><strong>Premier Support</strong>: Available as an additional purchase offering additional license entitlements for non-production environments, direct access to senior support team members, screen-sharing and audio calling for P1 and P2 tickets, and access to a private channel with Mattermost technical staff. See <a href="https://mattermost.com/support-terms/">Support Terms</a> for details.</td>
+      <td></td><td></td><td></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td><img src={useBaseUrl('/img/ui/checkmark.svg')} alt="Included" width="16" height="16" /></td><td>v9.11+</td>
+    </tr>
+  </tbody>
+</table>
+</div>
+
+See a [complete list of features](https://mattermost.com/pricing) on the Mattermost website. Features with an asterisk (``*``) next to the check mark indicate rate usage limitation. See the [Editions and Offerings](https://docs.mattermost.com/product-overview/editions-and-offerings.html) page for additional details.
+
+<Note>
+
+Mattermost Enterprise Advanced requires a Mattermost Server running v10.9 or later and a <a href="/deployment-guide/server/prepare-database">PostgreSQL database</a>. Enterprise plugins must be updated to support the new license (most of which are pre-packaged from v10.9).
+
+</Note>
+
+[Book a live demo](https://mattermost.com/request-demo/) or [talk to a Mattermost expert](https://mattermost.com/contact-sales/) to explore tailored solutions for your organization's secure collaboration needs. Or try Mattermost yourself with a [1-hour preview](https://mattermost.com/sign-up/) for instant access to a live sandbox environment.

docs/main/product-overview/release-policy.mdx

@@ -0,0 +1,147 @@
+---
+title: "Release Policy"
+---
+This page describes Mattermost’s release policy, and our recommended practices around releases, including extended support releases, so that you can allocate your IT resources effectively.
+
+To ensure a secure, functional, performant, and efficient Mattermost deployment, system admins managing a self-hosted deployment need to be proactive in:
+- monitoring Mattermost release cycles and planning upgrades before life cycles end,
+- considering the use of [extended support releases](#extended-support-releases) for longer-term stability, and
+- keeping both server and client applications updated.
+
+## Release Types \{#release-types}
+
+Mattermost releases include feature, extended support, and major releases. Each release has a specified life cycle start and end date, and life cycles depend on the release type. 
+
+- **Feature**: Feature releases contain new features and include high severity and high impact security backported to the previous 3 monthly releases. This is to ensure your organization's Mattermost deployment remains secure and stable. It's crucial to apply feature updates to maintain the security of your Mattermost deployment.
+- **Extended**: Releases maintained for a longer period of time that receive backports for security fixes and major bug fixes for the length of their life cycle. Learn more about [Mattermost extended support releases](#extended-support-releases) below.
+- **Major**: Annual mid-year releases that follow a release theme, and include multiple new features.
+
+With multiple release types, you can plan the upgrade path that best suits your organization's needs and compliance requirements. Align your plan with your organization's IT strategy and risk management policies to ensure continuous operation without exposure to security vulnerabilities.
+
+See the full list of all Mattermost Server and desktop app releases and life cycles.
+
+## Extended Support Releases \{#extended-support-releases}
+
+Mattermost Extended Support Releases (ESRs) are a strategic choice for organizations looking for stability and reduced frequency of updates. Using ESRs can minimize disruptions associated with frequent upgrades, making them an attractive option for environments where stability is paramount.
+
+The lifecycle for Mattermost server and desktop app Extended Support Releases is as follows:
+ - **Cadence**: ESRs are released every 9 months.
+ - **Support**: ESRs are supported for 12 months.
+
+We strongly recommend planning ahead for upgrades before the end of an ESR's life cycle to ensure continuity in receiving security updates.
+
+ESRs don’t include changes to product functionality or new features. ESRs are intended for organizations who value stability over having the newest features and improvements, or who have a long internal testing and certification process to undergo when upgrading. Consider using ESRs for more stable and long-term deployments, especially in environments where frequent updates are challenging. If your organization prefers to have the newest features and improvements, Extended Support Releases may not be the best fit for you.
+
+To install extended support releases, follow our [install and upgrade](/administration-guide/upgrade/enterprise-install-upgrade) documentation. To restore a previous ESR, restore the database and previous version if you need to revert an upgrade. Previous ESR versions continue remain subject to a [life cycle end date](/product-overview/mattermost-server-releases).
+
+<Important>
+
+- We strongly recommend reviewing [upgrade best practices](https://docs.mattermost.com/administration-guide/upgrade/prepare-to-upgrade-mattermost.html#upgrade-best-practices) for upgrading, and [important upgrade notes](/administration-guide/upgrade/important-upgrade-notes) for all the versions beyond the current ESR version you have currently installed. See the [Mattermost v9 changelog](https://docs.mattermost.com/product-overview/mattermost-v9-changelog.html) for a list of database, API, and `config.json` updates for all v9.x releases.
+- Your license key is decoupled from the Mattermost server version, so you can upgrade to the latest ESR using a legacy license.
+We highly recommend working with your Mattermost Account Team to plan for a migration to our new plans, and to access the latest features such as persistent notifications, advanced compliance features, call recordings, and more.
+
+</Important>
+
+<div className="release-policy-gantt">
+
+```mermaid
+---
+config:
+  gantt:
+    fontSize: 22
+    sectionFontSize: 22
+    barHeight: 38
+    barGap: 6
+    topPadding: 22
+    leftPadding: 60
+    gridLineStartPadding: 22
+  themeVariables:
+    sectionBkgColor: '#ffffff'
+    altSectionBkgColor: '#ffffff'
+    tertiaryColor: '#ffffff'
+    primaryColor: '#0984e3'
+    doneTaskBkgColor: '#0984e3'
+    activeTaskBkgColor: '#0984e3'
+    critBkgColor: '#d63031'
+    taskTextColor: '#ffffff'
+    taskTextDarkColor: '#ffffff'
+    taskTextLightColor: '#ffffff'
+    lineColor: '#0745a1'
+---
+gantt
+    dateFormat  YYYY-MM-DD
+    axisFormat  %b %y
+
+    section Releases
+    v10.11 & Desktop App v5.13 Extended Support :crit, :done, 2025-08-16, 2026-08-15
+    v10.12                 :done, 2025-09-16, 2025-12-15
+    v11.0                  :done, 2025-10-16, 2026-01-15
+    v11.1                  :done, 2025-11-14, 2026-02-15
+    v11.2                  :done, 2025-12-16, 2026-03-15
+    v11.3                  :done, 2026-01-16, 2026-04-15
+    v11.4                  :done, 2026-02-16, 2026-05-15
+    v11.5                  :done, 2026-03-16, 2026-06-15
+    v11.6                  :done, 2026-04-16, 2026-07-15
+    v11.7 & Desktop App v6.2 Extended Support :crit, :active, 2026-05-15, 2027-05-15
+    v11.8                  :active, 2026-06-16, 2026-09-15
+    v11.9                  :active, 2026-07-16, 2026-10-15
+    v11.10                 :active, 2026-08-14, 2026-11-15
+    v11.11                 :active, 2026-09-16, 2026-12-15
+```
+
+</div>
+
+**Timeline Legend:**
+The chart above shows both release dates and end-of-life dates for each version. ESRs provide longer-term stability for organizations preferring less frequent updates.
+- 🔵 **Blue bars**: Regular feature releases (monthly releases with standard support lifecycle)
+- 🔴 **Red bars**: Extended Support Releases (ESRs), released every 9 months with 12 months of support
+  - v11.7 & Desktop App v6.2: Supported until May 15, 2027
+  - v10.11 & Desktop App v5.13: Support ended August 15, 2026
+
+### ESR Notifications \{#esr-notifications}
+
+When an ESR is at the end of its life cycle, there will be announcements ahead of time to provide time for people to test, certify, and deploy a newer ESR version before support ends. After a release reaches its end-of-life, no further updates will be provided for that version. 
+
+To receive updates about Extended Support Releases, sign up for [our mailing list](https://mattermost.com/newsletter/).
+
+For a new upcoming ESR, an email is sent out 3 months before the end of support for an ESR version. This email includes a note about the new ESR that was just published. A second email is sent out during the month when an ESR version is reaching the end of support.
+
+For deprecated ESRs, an email announcement is sent 3 months in advance. We also add reminders on our release announcements, changelogs, important upgrade notes, and the [Mattermost Discussion Forums](https://forum.mattermost.com/) site.
+
+### Legacy Releases
+
+The following table lists all releases across Mattermost v7.0, v8.0, and v9.0, including ESRs. See the [unsupported legacy releases](https://docs.mattermost.com/product-overview/unsupported-legacy-releases.html) documentation for comprehensive changelog details for these legacy releases.
+
+<Important>
+
+- If you're on a legacy Mattermost release prior to v7.1, in order to take advantage of newer Mattermost releases, you must upgrade to [v7.1 ESR](https://docs.mattermost.com/product-overview/unsupported-legacy-releases.html#release-v7-1-extended-support-release) at a minimum.
+- Upgrading from one Extended Support Release (ESR) to the next ESR (``major`` -> ``major_next``) is fully supported and tested. However, upgrading across multiple ESR versions (``major`` to ``major+2``) is supported, but not tested. If you plan to skip versions, we strongly recommend upgrading only between ESR releases. For example, if you're upgrading from v8.1 ESR, upgrade to the v9.5 ESR or the v9.11 ESR before attempting to upgrade to the [v11.7 ESR](https://docs.mattermost.com/product-overview/mattermost-v11-changelog.html#release-v11-7-extended-support-release).
+
+</Important>
+
+| **Release** | **Release Type** | **Support ended** | 
+|:---|:---|:---|
+| v9.11 | Extended | 2025-05-15 |
+| v9.10 | Feature | 2024-10-15 |
+| v9.9 | Feature | 2024-09-15 |
+| v9.8 | Feature | 2024-08-15 |
+| v9.7 | Feature | 2024-07-15 |
+| v9.6 | Feature | 2024-06-15 |
+| v9.5 | Extended | 2024-11-15 |
+| v9.4 | Feature | 2024-04-15 |
+| v9.3 | Feature | 2024-03-15 |
+| v9.2 | Feature | 2024-02-15 |
+| v9.1 | Feature | 2024-01-15 |
+| v9.0 | Major | 2023-12-15 |
+| v8.1 | Extended | 2024-05-15 |
+| v8.0 | Major | 2023-10-15 |
+| v7.10 | Feature | 2023-07-15 |
+| v7.9 | Feature | 2023-06-15 |
+| v7.8 | Extended | 2023-11-15 |
+| v7.7 | Feature | 2023-04-15 |
+| v7.5 | Feature | 2023-02-15 |
+| v7.4 | Feature | 2023-01-15 |
+| v7.3 | Feature | 2022-12-15 |
+| v7.2 | Feature | 2022-11-15 |
+| v7.1 | Extended | 2023-04-15 |
+| v7.0 | Major | 2022-09-15 |

docs/main/product-overview/releases-lifecycle.mdx

@@ -0,0 +1,13 @@
+---
+title: "Releases and Life Cycle"
+---
+import Inc0_common_esr_support_rst from './common-esr-support-rst.mdx';
+
+<Inc0_common_esr_support_rst />
+
+- Learn about Mattermost [release types, including extended support releases](/product-overview/release-policy)
+- Learn about [Server releases, frequency, and latest releases](/product-overview/server)
+- Learn about [Desktop app releases and server compatibility](/product-overview/desktop)
+- Learn about [Mobile apps releases and server compatibility](/product-overview/mobile)
+- Review [removed and deprecated features that are no longer supported](/product-overview/deprecated-features)
+- Browse the live [Security Updates bulletin](/security-guide/security-updates) for advisories by product, severity, and affected version

docs/main/product-overview/self-hosted-subscriptions.mdx

@@ -0,0 +1,116 @@
+---
+title: "Self-Hosted"
+---
+## Buy a subscription
+
+To purchase a commercial subscription for Mattermost Enterprise or Mattermost Professional, please visit our pricing page online: [https://mattermost.com/pricing/](https://mattermost.com/pricing/)
+
+## Apply your license
+
+Once downloaded, your Mattermost license is ready to use and is applied via the Mattermost System Console.
+
+![Apply the Mattermost Enterprise license using the System Console.](/images/mattermost_enterprise_license.png)
+
+System admin access is required in order to apply the license. If you're not a Mattermost system admin, contact your organization's Mattermost system admin for assistance.
+
+### Mattermost installed
+
+Check your email for a purchase confirmation from Mattermost. Download the attached license. In Mattermost, follow the steps provided in **System Console \> About \> Edition and License** to apply your license key.
+
+You can also use the [mmctl](/administration-guide/manage/mmctl-command-line-tool#mmctl-license) to apply the license.
+
+### Mattermost not yet installed
+
+If you haven't yet installed and deployed a Mattermost instance, visit the [Deployment Guide](/deployment-guide/deployment-guide-index) to get started. For information on creating a system admin account, visit our [Administrator Tasks](/administration-guide/upgrade/admin-onboarding-tasks) documentation.
+
+## Add more users to your subscription
+
+If at any time you'd like to add more users to your Mattermost subscription, talk to a [Mattermost Expert](https://mattermost.com/contact-sales/)
+
+## Quarterly true-up reports
+
+When you buy an annual Mattermost subscription, you agree to provide Mattermost with quarterly reports of the actual number of activated users within your system. An activated user is a user who has a Mattermost account and doesn't show as **Deactivated** in **System Console \> User Management \> Users**.
+
+Single-channel guests are tracked separately from activated users. Guests in exactly one active channel are free up to a 1:1 ratio with licensed seats, while guests in multiple active channels continue to count as activated users. Direct messages and group messages don't affect whether a guest is counted as a single-channel guest.
+
+We'll send you an email notice around the end of the quarter reminding you to send us your report.
+
+![The timeframes followed for the true-up notifications.](/images/true-up-schedule.png)
+
+If you have more total activated users than you purchased in your annual subscription, your Customer Success Manager will provide you with a true-up quote for the new users added. The additional invoice will be pro-rated based on the number of months left in your subscription term, including the months for the calendar quarter for the time you pull the report. Mattermost won't provide downward adjustments. Mattermost will invoice based on Mattermost’s [current list prices](https://mattermost.com/pricing/).
+
+A system admin must take a screenshot of the **System Console \> Reporting \> System Statistics** page and send it to Mattermost in an email.
+
+- Please ensure your screenshot is taken from the top of the page and includes **Total Activated Users**, **Single-channel Guests**, and **Monthly Active Users**.
+- Please include the date of the screenshot in the file name.
+- We don't need your server address, so if it appears on your screenshot, you can redact it from the image.
+
+<Tip>
+
+Not sure where to take the screenshot? Please reach out to your account executive, your Customer Success Manager, [orders@mattermost.com](mailto:orders@mattermost.com), or [create a support ticket](https://support.mattermost.com/hc/en-us/requests/new?ticket_form_id=11184911962004) for assistance.
+
+</Tip>
+
+## Renew your subscription
+
+System admins will be alerted 60 days prior to license expiry via a banner in Mattermost. You can also dismiss the banner and renew your license at a later date via **System Console \> Edition and License**. To renew your license, talk to a [Mattermost Expert](https://mattermost.com/contact-sales/)
+
+## Frequently asked questions
+
+### What is the minimum number of users I can purchase on a subscription?
+
+The minimum purchase for a Mattermost license subscription is **more than 10 users** (i.e., at least 11). There is no set maximum — you can buy as many user seats as your organization requires.
+
+### What is a true-up report and why is the true-up notice necessary?
+
+A true-up report is our quarterly request for you to provide us with the actual number of activated users within your system to determine if you have more activated users now than when you bought your subscription.
+
+As your organization grows, you may need to add additional users during your subscription period. Mattermost needs to have insight into changes in your activated user count so that we can charge you appropriately for your self-hosted license usage. Additionally, we don’t want to over estimate/charge activated users at your renewal time.
+
+Single-channel guests are visible separately in reporting and on the **Edition and License** page. They don't count toward the primary paid seat count up to a 1:1 ratio with licensed seats, and exceeding that allowance generates system-admin warnings rather than hard limits. Only active channels count toward guest channel access for billing. Archived channels are excluded.
+
+When you receive the quarterly true-up notice from Mattermost, please share your activated user count with us.
+
+### How do I renew my subscription if I don't have internet access?
+
+If you don't have access to the internet, please [create a support ticket](https://support.mattermost.com/hc/en-us/requests/new?ticket_form_id=11184911962004) for assistance.
+
+### Can I use my Mattermost license on more than one server?
+
+Each license covers one deployment — either a single server, or multiple nodes in a High Availability configuration that share a single database. If you need to run a second independent server, that requires its own license. Contact your account team for assistance.
+
+### Can I use my license in a non-production environment?
+
+Non-production environments are provisioned with a dedicated license key separate from the production license. Customers with Premier Support are eligible for up to four non-production license keys. Customers without Premier Support should contact their account team for assistance.
+
+### Where can I find my new license key?
+
+Once your payment is successfully processed, your license key will be provided via email.
+
+### How will I know when to renew my subscription?
+
+You'll be notified 60 days prior to your subscription expiry, via a blue banner displayed at the top of your Mattermost window. This banner is only visible to system admins.
+
+You can select **Renew license now** to begin the renewal process. You can also select the **x** to dismiss the notification. The notification is reactivated when your browser is refreshed or you reload the Mattermost Desktop App.
+
+### How long does it take to renew a subscription?
+
+Once you’ve started the renewal process, we'll be in contact with you to confirm your order and send you the order form. There may be additional paperwork required. Once we have the signed order form and (if applicable) the necessary paperwork from you, we're able to process the renewal and issue your license key within 24 hours.
+
+### What happens when my subscription expires?
+
+If you don't renew before your subscription expires, your server is automatically downgraded to [Mattermost Entry](/product-overview/editions-and-offerings). Users can still access and use Mattermost; however, paid features will no longer be available.
+
+When you renew, the subscription features will become available with the previous configuration (provided no action such as user migration has been taken).
+
+### Why can't I dismiss the expiry notification banner?
+
+If there's a red expiry announcement banner stating ``Enterprise license is expired and some features may be disabled. Please contact your system admin for details.``, it means your subscription has expired. This announcement banner persists until the license is renewed, and is visible to all users.
+
+Once a new license is applied, the banner will no longer be visible.
+
+If you don't plan to renew your subscription, revoke the expired license in **System Console \> Edition and License**.
+
+### Where can I find the license agreement for Mattermost Enterprise Edition?
+
+Mattermost Enterprise Edition is the name for the binary of the Mattermost self-hosted Enterprise and Professional editions. This edition can be used for free without a license key as commercial software functionally equivalent to the open source Mattermost Team Edition licensed under MIT. When a license key is purchased and applied to Mattermost Enterprise Edition, additional features unlock. The license agreement for Mattermost Enterprise Edition is included in the software and also available [here](https://mattermost.com/enterprise-edition-license/).

docs/main/product-overview/server.mdx

@@ -0,0 +1,13 @@
+---
+title: "Mattermost Server"
+---
+Mattermost Server installs as a single compiled binary file that includes the RESTful JSON web service, authentication client, authentication provider, notification service, and data management service. The Mattermost Server can be deployed in stand-alone or high availability mode where two or more servers are clustered together using gossip protocol and a proxy server that routes traffic from client applications to healthy servers in the cluster.
+
+Learn more about:
+
+- [Server releases](/product-overview/mattermost-server-releases)
+- [v11 changelog](/product-overview/mattermost-v11-changelog)
+- [v10 changelog](/product-overview/mattermost-v10-changelog)
+- [Unsupported legacy releases](/product-overview/unsupported-legacy-releases)
+- [Version archive](/product-overview/version-archive)
+- [UI and accessibility changes across releases](/product-overview/ui-ada-changelog)

docs/main/product-overview/subscription.mdx

@@ -0,0 +1,178 @@
+---
+title: "Subscription Overview"
+---
+Mattermost offers the following types of paid subscriptions:
+
+- [Self-hosted subscriptions](/product-overview/self-hosted-subscriptions) for secure enterprise collaboration with full control over your data.
+- [Cloud subscriptions](/product-overview/cloud-subscriptions) for secure, cloud-based collaboration that's private, scaleable, and lower maintenance.
+- [Non-profit subscriptions](/product-overview/non-profit-subscriptions) for nonprofit and open-source organizations who are unable to afford commercial licenses.
+
+Learn more about Mattermost's commerial [editions and offerings](/product-overview/editions-and-offerings).
+
+## Mattermost Cloud
+
+Enterprises can inquire about Mattermost Cloud -- a secure, cloud-based collaboration for fast moving enterprises that’s private, scaleable, and low maintenance offered on the same Kubernetes-based platform as the self-hosted edition, and managed by Mattermost, Inc.
+
+Enterprises can choose between [dedicated](/product-overview/cloud-dedicated) and [shared](/product-overview/cloud-shared) infrastructure based on your organizations’ size, budget, technical requirements, and level of control and customization needed. [Private connectivity through VPC](/product-overview/cloud-vpc-private-connectivity) is also available.
+
+Talk to a [Mattermost Expert](https://mattermost.com/contact-sales/) to learn more.
+
+## Purchase Mattermost Licenses
+
+Mattermost offers self-hosted capabilities through **Mattermost Enterprise** and **Mattermost Professional** subscription plans.
+
+Mattermost self-hosted deployments require a license subscription key to be applied to access features. Your plan subscription determines what features you have access to. Talk to a [Mattermost expert](https://mattermost.com/contact-sales/) to learn more.
+
+[Mattermost Enterprise and Mattermost Professional licenses](/product-overview/editions-and-offerings) are sold as prepaid annual subscriptions based on the number of seat licenses purchased, or “seats”. Each seat license purchased entitles a customer to an “activated user”, which is a user registered on a specific Mattermost server and not deactivated.
+
+System administrators can view user status in the System Console and activate and deactivate registered users at any time. Deactivated users have history and preferences saved.
+
+Talk to a [Mattermost Expert](https://mattermost.com/contact-sales/) to learn more.
+
+## Mattermost educational license program
+
+For academic licensing, please visit us online: [https://mattermost.com/education/](https://mattermost.com/education/)
+
+[Book a live demo](https://mattermost.com/request-demo/) or [talk to a Mattermost expert](https://mattermost.com/contact-sales/) to explore tailored solutions for your organization's secure collaboration needs. Or try Mattermost yourself with a [1-hour preview](https://mattermost.com/sign-up/) for instant access to a live sandbox environment.
+
+## Frequently asked questions
+
+### Why do I need to provide my name and physical address when purchasing a subscription?
+
+Mattermost is a U.S. corporation and, therefore, all business we do is governed by the laws of the United States, in addition to the local laws wherever we are doing business.
+
+The United States has a number of export control regulations implemented to protect national security interests and to promote its foreign policy objectives. Based on these regulations, U.S. companies are prohibited from doing business with specific countries which have been embargoed by the U.S. government. They are also prohibited from exporting certain items to certain countries that have been sanctioned by the U.S. government. In addition, U.S. companies are prohibited from doing business with specific people and/or companies that have been named and listed by the U.S. government.
+
+In order to comply with these requirements, Mattermost must collect the name and physical address of all individuals and companies it does business with so that it can comply with the U.S. export controls regulations.
+
+### What does Mattermost do with this information?
+
+The information you provide is used for a screening process. There are two different purposes for screening:
+
+- One screening is to ensure against exports of certain restricted goods to countries that are embargoed. In our case, goods refer to our software that has encryption in it.
+- The other screening is against people and companies. There are certain people and companies that the government has put on a list (the Denied Party List) that US companies are prohibited from doing any business with for various reasons. They could be terrorists, be on a terrorist watch list, could be helping finance terrorists, could be participating in human rights violations, etc. If they are on the Denied Party List, we are not able to do any business with them.
+
+### Who are the sanctioned people, companies, and entities?
+
+The Office of Foreign Assets Control (OFAC) maintains a list of sanctioned entities. Some examples include:
+
+- Terrorists
+- Banks or other financial institutions that are involved in financing terrorism
+- Companies or people that have been involved in human or drug trafficking
+- Organizations that have been sanctioned for human rights violations
+
+This will also include people in violation of government contracts because of our business with the U.S. government. Individuals and Companies do not end up on the Denied Party List based on the country they live in but by their actions and conduct.
+
+### What does “physical address” mean for software that will be used in many places?
+
+In this case, the "physical address" is the location where the individual, who will be receiving the license key, is physically located and will be able to access the software for installation.
+
+### How is a user defined for subscriptions?
+
+For the purpose of billing, an activated user is any account created in Mattermost that does not show as **Deactivated** in **System Console \> User Management \> Users**.
+
+Guests are billed based on channel access:
+
+- Guests in exactly one active channel are treated as single-channel guests. They don't count toward the primary paid seat count and are free up to a 1:1 ratio with licensed seats.
+- Guests in multiple active channels continue to count as activated users for billing purposes.
+- Direct messages and group messages don't affect whether a guest is counted as a single-channel guest.
+- Only active channels count toward guest channel access for billing. Archived channels are excluded.
+
+Bots, deactivated users, and synthetic users in [Microsoft Teams integrations](/end-user-guide/collaborate/collaborate-within-connected-microsoft-teams) and [connected workspace](/administration-guide/onboard/connected-workspaces) users aren't counted towards the total number of activated users.
+
+You can review your activated user count in **System Console \> Reporting \> System Statistics** under **Total Activated Users**. Review single-channel guest usage separately under **Single-channel Guests**.
+
+### Do I need to pay for deactivated users?
+
+No. If you deactivate a user, that user is not counted as an activated user during your annual renewal process. You can deactivate users manually via the System Console, and also via Active Directory/LDAP synchronization, the mmctl tool, and the server APIs.
+
+If you choose to pull SQL reports from the database to monitor individual activity to make deactivation decisions, and you are running under high user load, we recommend the reports are pulled from a read replica of the database.
+
+### Which features are affected when my subscription expires?
+
+The affected features include, but are not limited to, the following:
+
+<table>
+<thead>
+<tr>
+<th>Feature</th>
+<th>How it's affected</th>
+<th>What steps do I need to take?</th>
+</tr>
+</thead>
+<tbody>
+<tr>
+<td>Elasticsearch</td>
+<td>Elasticsearch is automatically disabled and will start using the default database for indexing posts.</td>
+<td>None needed.</td>
+</tr>
+<tr>
+<td>AD/LDAP, SAML SSO, Entra ID SSO, and Google SSO</td>
+<td><p>Login options are no longer provided on the sign-in page. Users who previously signed in with one of these methods are no longer able to.</p>
+<p>Users who were already signed in can continue to use Mattermost until their session expires or until they log out.</p></td>
+<td>Users must be migrated to email authentication via <strong>System Console &gt; Users</strong>. Select the drop-down menu for the relevant member, choose <strong>Switch to Email/Password</strong>, enter a new password, and choose <strong>Reset</strong>.</td>
+</tr>
+<tr>
+<td>AD/LDAP</td>
+<td><p>Groups in the database are retained but cannot be used. Memberships are frozen in state for group synced teams/channels.</p>
+<p>Mentions for AD/LDAP groups are not shown in the autocomplete menu.</p>
+<p>Group mentions are no longer highlighted in text and do not trigger new notifications.</p></td>
+<td>Use <a href="/administration-guide/manage/mmctl-command-line-tool#mmctl-group">mmctl</a> to modify group sync settings for the team/channel.</td>
+</tr>
+<tr>
+<td>High availability</td>
+<td>High availability is disabled. If all nodes in a cluster continue running, the nodes will stop communicating and caches will get out of sync. This is likely to cause delays in messages, notifications, etc.</td>
+<td>None needed.</td>
+</tr>
+<tr>
+<td>Performance monitoring</td>
+<td>Monitoring is disabled and Grafana will no longer update with new data.</td>
+<td>None needed.</td>
+</tr>
+<tr>
+<td>Compliance exports</td>
+<td>Jobs are no longer scheduled in the job server. Data is not exported.</td>
+<td>None needed.</td>
+</tr>
+<tr>
+<td>Data retention</td>
+<td>Jobs are no longer scheduled in the job server. Data is not deleted.</td>
+<td>None needed.</td>
+</tr>
+<tr>
+<td>Custom terms</td>
+<td>Custom terms no longer displayed to end users on login. Data is retained in the Terms of Service database table.</td>
+<td>None needed.</td>
+</tr>
+<tr>
+<td>Custom announcement banners</td>
+<td>No longer visible and is replaced by the default announcement banner.</td>
+<td>None needed.</td>
+</tr>
+<tr>
+<td>Multi-factor authentication (MFA)</td>
+<td>MFA is no longer enforced/required for new accounts but remains enabled for those who configured it.</td>
+<td>None needed.</td>
+</tr>
+<tr>
+<td>Permissions</td>
+<td>Permissions are retained in the database in a frozen state and cannot be modified in the System Console.</td>
+<td>Use <a href="/administration-guide/manage/mmctl-command-line-tool#mmctl-permissions">mmctl</a> to reset permissions to default.</td>
+</tr>
+<tr>
+<td>Guest accounts</td>
+<td>Guests that are not actively logged in are prevented from logging in. Guests who are actively logged in are able to use Mattermost until their session expires or they log out.</td>
+<td>None needed.</td>
+</tr>
+</tbody>
+</table>
+
+### Is there a maximum number of users per subscription?
+
+No, there is no limit to the subscription value or number of users you can purchase per plan.
+
+### What happens if my department buys a Mattermost subscription and then central IT buys a high volume subscription that also covers my department?
+
+Mattermost subscriptions and support benefits are per production instance.
+
+When the subscription for your department's production instance expires, you can either discontinue your department's production instance and move to the instance hosted by central IT (which can optionally provision one or more teams for your department to control), or you can renew your subscription to maintain control of your department's instance (e.g., to configure or customize the system in a manner highly specific to your line-of-business) in addition to using the instance from central IT.

docs/main/product-overview/ui-ada-changelog.mdx

@@ -0,0 +1,405 @@
+---
+title: "UI & ADA Changelog"
+---
+This changelog tracks User Interface (UI) and Accessibility (ADA) changes across Mattermost releases. Administrators can use this page to easily see what changed in the UI from their current version to the one they're upgrading to, and track ADA improvements release to release.
+
+## Changelog
+
+<table>
+<colgroup>
+<col style={{width: '12%'}} />
+<col style={{width: '87%'}} />
+</colgroup>
+<thead>
+<tr>
+<th>Version</th>
+<th>Change Description</th>
+</tr>
+</thead>
+<tbody>
+<tr>
+<td>v11.10</td>
+<td>(UI) Added a WYSIWYG editor option for message composition, allowing users to compose messages with rich-text formatting while preserving full markdown round-trip.</td>
+</tr>
+<tr>
+<td>v11.10</td>
+<td>(UI) Added a media gallery layout for posts with multiple images or videos, plus inline frame previews for single videos.</td>
+</tr>
+<tr>
+<td>v11.10</td>
+<td>(UI) Added support for a file upload element type in interactive dialogs.</td>
+</tr>
+<tr>
+<td>v11.10</td>
+<td>(UI) Added support for Mattermost Blocks as a new way to create Interactive Messages.</td>
+</tr>
+<tr>
+<td>v11.10</td>
+<td>(UI) Plugins and integrations can now open stacked child dialogs from within an interactive dialog using the new <code>action_button</code> element type.</td>
+</tr>
+<tr>
+<td>v11.10</td>
+<td>(UI) Bot accounts, OAuth apps, incoming webhooks, and plugins can now deliver posts silently — visible in the channel without producing notifications, unread badges, or the "New Messages" separator.</td>
+</tr>
+<tr>
+<td>v11.10</td>
+<td>(UI) Bot accounts managed by a plugin now display the managing plugin's ID in the Bot Accounts list instead of a generic "Managed by plugin" label.</td>
+</tr>
+<tr>
+<td>v11.10</td>
+<td>(UI) Added inline plugin metadata to the Plugin Management page and plugin settings page showing the plugin ID, version, and links to the website and release notes when available.</td>
+</tr>
+<tr>
+<td>v11.10</td>
+<td>(UI) The agent selector now respects the configured default agent and remembers your last-selected agent.</td>
+</tr>
+<tr>
+<td>v11.10</td>
+<td>(UI) Mattermost now proactively warns the owner of a personal access token with a direct message from the system bot as the token approaches expiry (7, 3, and 1 days before), so token-backed integrations no longer break without warning.</td>
+</tr>
+<tr>
+<td>v11.10</td>
+<td>(UI) Token owners are now notified by a direct message from the system bot when one of their personal access tokens is removed after expiring.</td>
+</tr>
+<tr>
+<td>v11.10</td>
+<td>(UI) Added a <strong>Regenerate</strong> option to Personal Access Tokens in <strong>Account Settings > Security</strong>.</td>
+</tr>
+<tr>
+<td>v11.10</td>
+<td>(UI) Changed left-hand-side/right-hand-side to only be resizable with the left mouse button.</td>
+</tr>
+<tr>
+<td>v11.9</td>
+<td>(UI) Added zoom and pan support to the image file preview: use the scroll wheel to zoom at the cursor, click-and-drag to pan, and +/-/0 keyboard shortcuts (reported on webapp).</td>
+</tr>
+<tr>
+<td>v11.9</td>
+<td>(UI) Added a toast notification for plugin-rejected file uploads, consistent with the existing notification for rejected downloads.</td>
+</tr>
+<tr>
+<td>v11.9</td>
+<td>(UI) Added a Data Spillage Handling feature discovery page in the System Console for lower-tier licenses.</td>
+</tr>
+<tr>
+<td>v11.9</td>
+<td>(UI) Added clearer validation messaging for invalid user attribute names in the System Console.</td>
+</tr>
+<tr>
+<td>v11.9</td>
+<td>(UI) Incoming webhooks now show information about the last time they were triggered.</td>
+</tr>
+<tr>
+<td>v11.9</td>
+<td>(UI) Threads started by a webhook are no longer highlighted for the user who owns the webhook.</td>
+</tr>
+<tr>
+<td>v11.9</td>
+<td>(UI) Added user setting "Auto-follow threads on channel-wide mentions" (Settings → Notifications). When disabled, @channel/@all/@here mentions no longer force thread membership; users still receive mention notifications but must manually follow the thread.</td>
+</tr>
+<tr>
+<td>v11.9</td>
+<td>(UI) Hardened the web app against crashes caused by components rendered by a plugin.</td>
+</tr>
+<tr>
+<td>v11.8</td>
+<td>(UI) Added a new keyboard shortcut, ``Shift`` + ``ESC``, that marks all channels, threads, and direct messages as read for a team on webapp / desktop app.</td>
+</tr>
+<tr>
+<td>v11.8</td>
+<td>(UI) Added an overflow menu for channel bookmarks when the bookmark bar runs out of space. Bookmarks can be reordered via drag-and-drop between the bar and the overflow menu, or via keyboard (Space to select, arrow keys to move) on webapp. Replaced ``react-beautiful-dnd`` with ``@atlaskit/pragmatic-drag-and-drop``.</td>
+</tr>
+<tr>
+<td>v11.8</td>
+<td>(UI) Added an unread badge to Recaps.</td>
+</tr>
+<tr>
+<td>v11.8</td>
+<td>(UI) Added [managed channel categories](https://docs.mattermost.com/end-user-guide/preferences/customize-your-channel-sidebar.html) for **Channel Admins** to enforce sidebar organization across teams.</td>
+</tr>
+<tr>
+<td>v11.8</td>
+<td>(UI) Added per-channel classification assignment and banner integration for webapp/desktop app.</td>
+</tr>
+<tr>
+<td>v11.8</td>
+<td>(UI) Added [support](https://docs.mattermost.com/administration-guide/manage/admin/user-attributes.html) for **CPA Display Name** for user-facing labels of user attributes.</td>
+</tr>
+<tr>
+<td>v11.8</td>
+<td>(UI) Changed the **Invite People** modal to allow pasting any text, not only valid email formats.</td>
+</tr>
+<tr>
+<td>v11.8</td>
+<td>(UI) Standardized many buttons throughout the app, which may result in minor UX changes.</td>
+</tr>
+<tr>
+<td>v11.8</td>
+<td>(UI) Updated the **Enable Testing Commands** user interface to explicitly warn that ``EnableTesting`` must never be used in production.</td>
+</tr>
+<tr>
+<td>v11.8</td>
+<td>(UI) Changed the mobile view search box to only autofocus when the search button is pressed (reported on mobile browser).</td>
+</tr>
+<tr>
+<td>v11.8</td>
+<td>(UI) Improved the **Default "Report a Problem"** [behavior](https://docs.mattermost.com/administration-guide/configure/site-configuration-settings.html) to open a support ticket via email with metadata for licensed servers, and redirect to the Mattermost forums for free edition in webapp / desktop apps.</td>
+</tr>
+<tr>
+<td>v11.8</td>
+<td>(UI) Added support for system-scoped properties — property fields and values that attach to the Mattermost instance itself.</td>
+</tr>
+<tr>
+<td>v11.8</td>
+<td>(UI) Added the ability to define a property attribute once and reuse it across different object types (e.g., users, channels).</td>
+</tr>
+<tr>
+<td>v11.8</td>
+<td>(UI) Exposed the ``DefaultCategoryName`` to the [user interface](https://docs.mattermost.com/administration-guide/configure/site-configuration-settings.html) so admins can add, edit, and remove it easily.</td>
+</tr>
+<tr>
+<td>v11.8</td>
+<td>(UI) Moved interactive dialog date/datetime properties into ``datetime_config``.</td>
+</tr>
+<tr>
+<td>v11.8</td>
+<td>(UI) When a channel is shared or unshared with a remote, a system message will now be shown.</td>
+</tr>
+<tr>
+<td>v11.8</td>
+<td>(UI) On new installations using Elasticsearch or OpenSearch, search now includes public channels the user is not a member of by default.</td>
+</tr>
+<tr>
+<td>v11.8</td>
+<td>(UI) Added support for incoming webhooks to define a ``root_id`` to create posts in a thread.</td>
+</tr>
+<tr>
+<td>v11.8</td>
+<td>(UI) Updated membership policy user interface copy in the System Console and public channel settings to clarify qualifying-user requirements and auto-add behavior.</td>
+</tr>
+<tr>
+<td>v11.8</td>
+<td>(UI) Hid redundant "Download Apps" links and onboarding download reminders when Mattermost runs inside the Desktop app.</td>
+</tr>
+<tr>
+<td>v11.7</td>
+<td>(UI) Message attachment footers now support full Markdown rendering, including bold, italic, links, and emoji.</td>
+</tr>
+<tr>
+<td>v11.7</td>
+<td>(UI) Changed the **Browse Channels** modal and ``~channel`` autocomplete to prioritize channels with a matching display name.</td>
+</tr>
+<tr>
+<td>v11.7</td>
+<td>(UI) Added an "Open in new tab" button to the **Product Switcher** menu.</td>
+</tr>
+<tr>
+<td>v11.7</td>
+<td>(UI) Substring matching is now allowed when searching channel members in the member sub-panel in a channel.</td>
+</tr>
+<tr>
+<td>v11.7</td>
+<td>(Accessibility) Improved accessibility of thread list menus.</td>
+</tr>
+<tr>
+<td>v11.7</td>
+<td>(UI) Improved autocomplete while typing in Korean and using Firefox.</td>
+</tr>
+<tr>
+<td>v11.7</td>
+<td>(UI) Updated license renewal and expiry notification emails with refreshed branding, copy, and layout.</td>
+</tr>
+<tr>
+<td>v11.7</td>
+<td>(UI) Added the ability to open channels in a separate popout window, with full channel and right-hand side functionality.</td>
+</tr>
+<tr>
+<td>v11.7</td>
+<td>(UI) Dropped support for JS features required by browsers over three years old.</td>
+</tr>
+<tr>
+<td>v11.7</td>
+<td>(UI) Renamed user-visible references from "Custom Profile Attributes" to "User Attributes" across the admin console, error messages, and server translations.</td>
+</tr>
+<tr>
+<td>v11.7</td>
+<td>(UI) Added the [ability to handle](https://docs.mattermost.com/administration-guide/onboard/connected-workspaces.html) from which remotes a channel is shared from the channel settings user interface.</td>
+</tr>
+<tr>
+<td>v11.7</td>
+<td>(UI) Channel banners are now shown in thread views.</td>
+</tr>
+<tr>
+<td>v11.6</td>
+<td>(UI) Added support for Default Agent in suggestions and integrated Agents into the App Bar.</td>
+</tr>
+<tr>
+<td>v11.6</td>
+<td>(UI) Improved the reliability of AI recap summarization by using structured JSON output from the LLM.</td>
+</tr>
+<tr>
+<td>v11.6</td>
+<td>(UI) Added a new feature of creating teams and channels using <a href="https://docs.mattermost.com/end-user-guide/collaborate/rename-channels.html">anonymous URLs</a> so the channel and team name are not revealed in the URL. Requires Enterprise Advanced license.</td>
+</tr>
+<tr>
+<td>v11.6</td>
+<td>(UI) Added <a href="https://docs.mattermost.com/end-user-guide/collaborate/search-for-messages.html#search-for-message">popouts</a> for Recent Mentions, Saved Messages, and Search Results via the right-hand side.</td>
+</tr>
+<tr>
+<td>v11.6</td>
+<td>(UI) The emoji picker on web and Desktop now inserts unicode emoji characters into the message composer instead of shortcode text.</td>
+</tr>
+<tr>
+<td>v11.6</td>
+<td>(UI) Renamed Enterprise Advanced feature Content Flagging to Data Spillage.</td>
+</tr>
+<tr>
+<td>v11.6</td>
+<td>(UI) Added <a href="https://docs.mattermost.com/administration-guide/onboard/sso-google.html#step-3-configure-mattermost-for-google-apps-sso">a contextual note</a> in Security Settings that explains how Google SSO can synchronize usernames and emails, shown alongside the Sign-in Method details.</td>
+</tr>
+<tr>
+<td>v11.6</td>
+<td>(UI) Renamed <code>SlackAttachment</code> and <code>SlackAttachmentField</code> types to <code>MessageAttachment</code> and <code>MessageAttachmentField</code>. Old names are maintained as deprecated aliases for backward compatibility with plugins.</td>
+</tr>
+<tr>
+<td>v11.6</td>
+<td>(UI) Posts created by integrations using Slack-compatible attachments (webhooks, bots, plugins) are now fully searchable in Elasticsearch. Previously, only the attachment text field was indexed. Now title, pretext, fallback, and field content are also indexed. A bulk re-index is required after upgrade to apply this to existing posts.</td>
+</tr>
+<tr>
+<td>v11.6</td>
+<td>(UI) Added timezone support and manual time entry for Interactive Dialog <code>datetime</code> fields.</td>
+</tr>
+<tr>
+<td>v11.6</td>
+<td>(UI) Added sub-day relative date patterns (H/M/S) for datetime dialog fields, enabling min/max constraints with hour, minute, and second precision.</td>
+</tr>
+<tr>
+<td>v11.5</td>
+<td>(UI) Added support for <a href="https://docs.mattermost.com/end-user-guide/collaborate/autotranslate-messages.html">auto-translations</a>. Initial Beta release. Requires Enterprise Advanced license.</td>
+</tr>
+<tr>
+<td>v11.5</td>
+<td>(UI) Added the ability for web app plugin code to be loaded asynchronously.</td>
+</tr>
+<tr>
+<td>v11.5</td>
+<td>(UI) <a href="https://docs.mattermost.com/end-user-guide/collaborate/send-messages.html#rewrite-messages-with-ai">AI Rewrites</a> now includes some context from the most recent messages in the thread to help provide better rewrites.</td>
+</tr>
+<tr>
+<td>v11.5</td>
+<td>(UI) Available AI Agents are now shown in the @-mention autocomplete menu, regardless of channel membership.</td>
+</tr>
+<tr>
+<td>v11.5</td>
+<td>(UI) Added the ability to access channel settings and rename a channel from the channel info right-hand sidebar.</td>
+</tr>
+<tr>
+<td>v11.5</td>
+<td>(UI) Added tooltips to action buttons, and action errors are now displayed.</td>
+</tr>
+<tr>
+<td>v11.5</td>
+<td>(UI) Updated the signup flow to replace the newsletter opt-in with a checkbox to agree to the <strong>Acceptable Use Policy</strong> and <strong>Privacy Policy</strong>.</td>
+</tr>
+<tr>
+<td>v11.5</td>
+<td>(UI) Added back <a href="https://docs.mattermost.com/end-user-guide/collaborate/send-messages.html">offline Help documentation</a> accessible from the message composer.</td>
+</tr>
+<tr>
+<td>v11.5</td>
+<td>(UI) Added <a href="https://docs.mattermost.com/end-user-guide/collaborate/channel-types.html#archived-channels">new icons</a> for archived and private channels.</td>
+</tr>
+<tr>
+<td>v11.5</td>
+<td>(Accessibility) Fixed an issue where the profile status menu disappeared at higher zoom levels or at resized window on mobile view.</td>
+</tr>
+<tr>
+<td>v11.4</td>
+<td>(UI) Updated illustrations and visual design for the initial loading screen, preparing workspace flow, IP filtering empty state, and admin console feature discovery panels.</td>
+</tr>
+<tr>
+<td>v11.4</td>
+<td>(UI) Added adjustments to thread and right-hand side plugin pop-out titles.</td>
+</tr>
+<tr>
+<td>v11.4</td>
+<td>(UI) MS Teams and Outlook on mobile no longer display a "Your browser does not support notifications" warning banner when running Mattermost embedded in those apps.</td>
+</tr>
+<tr>
+<td>v11.3</td>
+<td>(UI) Added Korean language support and upgraded Korean translations from Alpha to Official.</td>
+</tr>
+<tr>
+<td>v11.3</td>
+<td>(UI) Added pop-outs for right-hand-side (RHS) plugins.</td>
+</tr>
+<tr>
+<td>v11.3</td>
+<td>(UI) Removed outdated system notices.</td>
+</tr>
+<tr>
+<td>v11.3</td>
+<td>(UI) Removed the Collapsed Reply Threads tutorial.</td>
+</tr>
+<tr>
+<td>v11.3</td>
+<td>(UI) Added support for triggering user mentions using the full-width at-sign (＠) in addition to the standard half-width at-sign (@), improving the experience for users of Japanese input methods.</td>
+</tr>
+<tr>
+<td>v11.3</td>
+<td>(UI) Added the ability to schedule posts in 15-minutes interval.</td>
+</tr>
+<tr>
+<td>v11.3</td>
+<td>(UI) Updated Giphy SDK from 8.1.0 to 10.1.0.</td>
+</tr>
+<tr>
+<td>v11.3</td>
+<td>(UI) Custom Profile Attributes now always return a set of <a href="https://docs.mattermost.com/administration-guide/manage/admin/user-attributes.html#add-attributes">default attributes</a> if they're not set.</td>
+</tr>
+<tr>
+<td>v11.3</td>
+<td>(UI) Added a new webapp plugin component <code>registerSidebarBrowseOrAddChannelMenuComponent</code>, which allows users to add options to the <code>BrowseOrCreateChannel</code> menu.</td>
+</tr>
+<tr>
+<td>v11.2</td>
+<td>(UI) Enabled <a href="https://docs.mattermost.com/end-user-guide/collaborate/organize-conversations.html#start-or-reply-to-threads">thread popouts</a> in the browser.</td>
+</tr>
+<tr>
+<td>v11.2</td>
+<td>(UI) Reduced the channel banner height.</td>
+</tr>
+<tr>
+<td>v11.2</td>
+<td>(UI) Improved license and plan name clarity throughout the user interface. License settings and the <strong>About</strong> modal now display specific plan names (Professional, Enterprise, Entry) instead of the generic "Enterprise Edition" label, reducing confusion between edition and plan terminology.</td>
+</tr>
+<tr>
+<td>v11.1</td>
+<td>(UI) Added support for standalone windows pop-out. Threads can now be popped out to its own window in Desktop.</td>
+</tr>
+<tr>
+<td>v11.1</td>
+<td>(UI) The desktop app version is now shown on the <strong>About</strong> modal, allowing clicking to copy both the server and desktop app versions.</td>
+</tr>
+<tr>
+<td>v11.1</td>
+<td>(UI) Removed Mattermost MS Teams Sync plugin from pre-packaged plugins.</td>
+</tr>
+<tr>
+<td>v11.1</td>
+<td>(UI) Downgraded French language support from Beta to Alpha.</td>
+</tr>
+<tr>
+<td>v11.0</td>
+<td>(UI) Removed Playbooks v1 from pre-packaged plugins.</td>
+</tr>
+<tr>
+<td>v11.0</td>
+<td>(UI) Updated the library used for customizing scrollbars.</td>
+</tr>
+<tr>
+<td>v11.0</td>
+<td>(UI) Increased page size when retrieving posts in channels with high number of hidden messages.</td>
+</tr>
+</tbody>
+</table>