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---
title: "Real-Time DevSecOps Collaboration"
sidebar_position: 6
---
Modern mission-driven software teams—ranging from critical infrastructure operators to government software factories—face the challenge of delivering and defending complex systems at speed. From CI/CD pipelines to incident response, secure collaboration is essential to ensure resilience, compliance, and operational success in environments where failure is not an option.
Traditional messaging platforms, designed for commercial office settings, often introduce friction, fragmentation, and risk into DevSecOps workflows. These multi-purpose tools are optimized for generic team chat or water-cooler conversation—not for secure, structured collaboration in high-stakes delivery environments. As a result, critical signals get lost in noisy channels, response times slow down, and sensitive workflows are exposed to tools that lack operational control.
Mattermost provides a secure, real-time ChatOps platform designed for DevSecOps collaboration in high-assurance environments. Whether supporting sovereign software supply chains, regulated platforms, or air-gapped operational environments, Mattermost unifies delivery, security, and platform teams into a single, extensible system built for mission velocity and compliance.
The following mission-ready DevSecOps capabilities are available:
## Continuous Integration & Delivery (CI/CD) Coordination
Coordinating secure software delivery requires tight integration between code commits, testing pipelines, release workflows, and stakeholder approval.
**Benefits**
- **Automate pipeline visibility and alerting** by integrating with CI/CD tools like GitLab, Jenkins, and GitHub Actions using the [Mattermost integrations platform](/integrations-guide/integrations-guide-index).
- **Coordinate secure releases and hotfixes** using [Collaborative Playbooks](/end-user-guide/workflow-automation/workflow-automation-index) to manage rollout steps, validation gates, and team notifications.
- **Enable traceable delivery communications** through [channel-based collaboration](/end-user-guide/collaborate/collaborate-index), ensuring build logs, changelogs, and approvals remain accessible and audit-ready.
- **Support deployments in regulated and sovereign environments** using [self-hosted Kubernetes deployment models](/deployment-guide/server/deploy-kubernetes) for full control over CI/CD communications.
## Platform Engineering & Internal Developer Platforms (IDPs)
Platform teams need streamlined, secure ways to deliver services and enable developers while maintaining governance and uptime.
**Benefits**
- **Centralize platform requests and updates** in [dedicated channels](/end-user-guide/collaborate/collaborate-index) that organize provisioning, support, and environment status discussions.
- **Automate ticket triage and escalation workflows** using [Playbooks](/end-user-guide/workflow-automation/workflow-automation-index) to track response SLAs and ownership across platform operations.
- **Monitor infrastructure health and changes** with integrated feeds from [Prometheus, Grafana](/administration-guide/scale/deploy-prometheus-grafana-for-performance-monitoring), or custom observability tools—supporting faster feedback loops.
- **Support hybrid cloud and edge operations** through [deployment flexibility](/deployment-guide/server/deploy-server#deployment-options) across public, private, and disconnected environments.
## Secure Incident Response for Production Systems
Real-time visibility and structured collaboration are critical during service degradations, outages, or suspected intrusions.
**Benefits**
- **Automate incident handling** with [Playbooks](/end-user-guide/workflow-automation/workflow-automation-index) to track diagnostics, assign tasks, and issue updates—supporting NOC, SRE, and AppSec workflows.
- **Accelerate containment and recovery** by [integrating alerting tools](/integrations-guide/integrations-guide-index#webhooks) like PagerDuty, Opsgenie, and custom webhooks into secure Mattermost channels.
- **Ensure communication continuity** during outages using [high availability architecture](/deployment-guide/server/high-availability-cluster-based-deployment) and [support for disconnected environments](/deployment-guide/deployment-scenarios/air-gapped-deployment).
- **Enable forensic review and audit** with [logging and export capabilities](/administration-guide/manage/logging#audit-logging) that preserve all incident-related communications.
## Policy-Driven Collaboration in Regulated Environments
Critical infrastructure DevSecOps must align with strict security, audit, and compliance requirements—including supply chain controls and Zero Trust architecture.
**Benefits**
- **Apply granular role-based access controls** using [advanced permissions](/administration-guide/onboard/advanced-permissions) and [channel-specific configurations](/administration-guide/manage/team-channel-members#advanced-access-controls) to protect sensitive workflows.
- **Support supply chain security coordination** by using [Playbooks](/end-user-guide/workflow-automation/workflow-automation-index) to manage SBOM reviews, vendor risk analysis, and software intake workflows across internal and external teams.
- **Enforce secure collaboration behavior** through [custom Terms of Service](/administration-guide/comply/custom-terms-of-service), [data retention policies](/administration-guide/comply/data-retention-policy), and user authentication tied to [SSO and Entra ID](/administration-guide/onboard/sso-entraid).
- **Deploy in line** with [Zero Trust](/security-guide/zero-trust) principles with [self-managed, segmented deployments](/deployment-guide/server/deploy-server#deployment-options) that enforce identity, access, and policy boundaries—suitable for classified or sovereign cloud environments.
## Get Started
[Talk to an Expert](https://mattermost.com/contact-sales/) to modernize your DevSecOps collaboration stack. Whether you're building secure CI/CD pipelines, enabling platform self-service, or responding to production incidents under regulatory pressure, Mattermost keeps your teams connected, compliant, and mission-ready.

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---
title: "Integrated Security Operations"
sidebar_position: 1
---
**Fragmented security operations create the blind spots attackers exploit. Deploy unified collaboration that coordinates your entire security ecosystem in real-time.**
In today's evolving threat landscape, fragmented workflows, isolated teams, and disjointed tools create delays and blind spots in organizational defense. As threats scale across geopolitical, cyber, and supply chain domains, security operations must become more integrated,unifying monitoring, simulation, response, and intelligence into a continuous, coordinated system.
Mattermost provides a secure, extensible platform for integrated security operations,built to support real-time coordination, mission-specific tooling, and sensitive communications. Whether deployed as a self-hosted Kubernetes instance, Linux server in your local data center, or in sovereign hosting environments, Mattermost empowers security teams to accelerate detection, decision-making, and coordinated response while maintaining full operational control. Built for security-conscious teams across commercial, government, and regulated industries, Mattermost supports integrated incident workflows and enterprise-level access control.
![Augments security platform investments with collaborative, AI-powered security operations workflow.](/images/Intelligent-RT-Incident-Response.png)
Mattermost supports security workflows across:
## Security Operations Centers (SOCs)
SOCs are the front lines of real-time monitoring, triage, and escalation. Coordinating across analysts, tools, and environments requires fast, structured communication and secure data handling.
**Benefits**
- **Accelerate triage and response workflows** with [Collaborative Playbooks](/end-user-guide/workflow-automation/workflow-automation-index) that automate escalations, task assignment, and ticket updates for consistent response execution.
- **Integrate detection pipelines and observability tools** using the [Mattermost integrations platform](/integrations-guide/integrations-guide-index) to surface alerts from SIEM, SOAR, and log analysis systems into dedicated response channels.
- **Maintain operational security and compliance** through [role-based permissions](/administration-guide/onboard/advanced-permissions) and [audit logging](/administration-guide/manage/logging#audit-logging) to safeguard sensitive incident data.
- **Operate in secure, classified, or hybrid environments** using Kubernetes or Linux on the infrastructure of your choice: Public cloud, organization data center, or fully air-gapped. [Explore deployment options](/deployment-guide/server/deploy-server#deployment-options).
- **Meet regulatory compliance requirements** with a solution that adapts to your organization's security posture and regulatory requirements, incl. GDPR, FedRAMP, ISO 27001, and more.
## Computer Emergency Response Teams (CERTs)
CERTs serve as rapid-response teams during high-risk events, requiring tight coordination, reliable workflows, and cross-unit information flow.
**Benefits**
- **Orchestrate high-stakes incident response** through [Collaborative Playbooks](/end-user-guide/workflow-automation/workflow-automation-index) tailored for malware outbreaks, data exfiltration events, and zero-day exploits.
- **Centralize and structure communication** with [channel-based collaboration](/end-user-guide/collaborate/collaborate-index), including [file sharing](/end-user-guide/collaborate/share-files-in-messages), [threaded updates](/end-user-guide/collaborate/organize-conversations), and task-tracking across affected teams.
- **Enable coordination across geographies** using [multi-device access](/deployment-guide/deployment-guide-index) and [mobile EMM support](/deployment-guide/mobile/deploy-mobile-apps-using-emm-provider) for secure participation across locations and devices.
- **Preserve evidentiary and compliance data** through [audit logs](/administration-guide/manage/logging#audit-logging) and configurable [exports](/administration-guide/manage/bulk-export-tool) for legal review or forensic handoff.
- **Ensure data sovereignty** with flexible hosting options including EU-resident infrastructure, on-premises deployments, and air-gapped environments that maintain full control over sensitive communications.
## Federated Threat Intelligence & Information Sharing
Cross-organizational threat intelligence teams,spanning sectors, regions, and public-private partnerships,require secure, policy-driven platforms for sharing indicators, coordinating alerts, and supporting collective defense efforts.
**Benefits**
- **Collaborate securely across agencies or organizations** using [Connected Workspaces](/administration-guide/onboard/connected-workspaces) to synchronize alerts, discussions, and file sharing with trusted external partners.
- **Support multinational and sectoral collaboration** with [custom terms of service enforcement](/administration-guide/comply/custom-terms-of-service) and [localized UI settings](/end-user-guide/preferences/manage-your-display-options#language) for global partner access.
- **Preserve operational trust and compliance** through [role-based access controls](/administration-guide/onboard/advanced-permissions) and [channel-specific permissions](/administration-guide/manage/team-channel-members#advanced-access-controls) that enforce jurisdictional and information-sharing agreements.
- **Operationalize shared threat intelligence** by integrating IOCs, threat actor profiles, and shared playbooks into your Mattermost instance via the [integrations platform](/integrations-guide/integrations-guide-index).
- **Scale communication globally** with Mattermost's [high availability and horizontal scalability architecture](/deployment-guide/scale/scaling-for-enterprise),supporting tens of thousands of users across enterprise, field, government, or classified environments.
## Get Started
Whether you're coordinating a global SOC, simulating threats, responding to incidents, or exchanging intelligence across borders, Mattermost ensures your teams are secure, synchronized, and mission-ready. Experience integrated security operations with pre-configured alerts, channels, and playbooks [in a live sandbox environment](https://mattermost.com/sign-up/?usecase=integrated-sec-ops) or [talk to an expert](https://mattermost.com/contact-sales/) to unify your security operations.

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---
title: "Maximize Your Microsoft Investments"
sidebar_position: 2
---
Unlock the full potential of your Microsoft Teams, M365, and Entra ID investment with Mattermost. Designed for operational teams that require advanced customization, secure workflows, and seamless deployment on segregated networks, Mattermost enhances your existing Microsoft solutions for critical mission success.
Mattermost complements Microsoft solutions with tailored capabilities designed to meet the unique needs of high-security environments, inter-agency collaboration, and external workflows, enabling teams to maximize their Microsoft investment.
The following mission-ready collaboration capabilities are available:
## Sovereign Communication in Microsoft Teams
Agencies and critical infrastructure organizations must often comply with strict data sovereignty rules that restrict cloud usage for sensitive collaboration.
**Benefits**
- **Deploy Mattermost on-premise or in sovereign clouds**, fully integrated with Microsoft Teams and Outlook (See [Mattermost for M365, Teams, and Outlook](/integrations-guide/mattermost-mission-collaboration-for-m365)) to maintain workflow continuity and secure data storage.
- **Store messages, recordings, and transcriptions in compliance-approved systems**, with [data-at-rest encryption](/security-guide/security-guide-index#data-at-rest-encryption) ensuring no leakage of sensitive data to third-party platforms.
- **Enable secure Microsoft Teams interactions via embedded Mattermost collaboration**, supporting operations within familiar interfaces while enforcing regulatory compliance. See [Mattermost for M365, Teams, and Outlook](/integrations-guide/mattermost-mission-collaboration-for-m365).
- **Enforce agency-specific policies** with [legal hold](/administration-guide/comply/legal-hold), [retention policies](/administration-guide/comply/data-retention-policy), and [user access controls](/administration-guide/onboard/advanced-permissions) that align with national or sectoral mandates.
## Out-of-Band Incident Response for Microsoft-Centric Environments
During high-stakes incidents, Microsoft 365 tools can be limited or unavailable, slowing down response times and jeopardizing mission continuity.
![Self-hosted Mattermost collaboration embeds in Microsoft Teams and Outlook user experience, while storing data all messaging, audio and screen share recordings, transcriptions, file sharing and AI interactions in fully on-premise data stores.](/images/Fully-Sovereign-Communication-Inside-MSTeams.png)
**Benefits**
- **Maintain operational continuity during M365 outages** with a dedicated, out-of-band Mattermost instance for secure incident response, communication, and collaboration. See [Mattermost Mission Collaboration for Microsoft](/integrations-guide/mattermost-mission-collaboration-for-m365)
- **Accelerate responses** with [AI-powered workflows](/administration-guide/configure/agents-admin-guide), enabling structured playbooks for triage, escalation, and resolution even when primary systems are compromised.
- **Integrate with Microsoft Security Suite** and [Entra ID](/administration-guide/onboard/sso-entraid) to preserve centralized identity management while keeping sensitive data in a secure secondary system. [Learn more](/integrations-guide/integrations-guide-index) about Mattermost's integration capabilities.
- **Protect breach-sensitive notifications** using [ID-only push alerts](/administration-guide/configure/push-notification-server-configuration-settings#id-only-push-notifications) and enhanced mobile security, enabling secure communication without cloud exposure.
## Enterprise to Tactical Edge
Operational teams need to extend Microsoft capabilities to mission environments where bandwidth is limited, systems are segregated, and speed is critical.
![Secure, Mission-Focused Collaboration to Enable Faster, Informed Decision-Making across Environments.](/images/Enterprise-to-Tactical-Edge.png)
**Benefits**
- **Enable mission-critical coordination at the edge** by [deploying Mattermost in secure, on-prem or air-gapped environments](/deployment-guide/server/deploy-server#deployment-options) [integrated with Microsoft Teams and Outlook](/integrations-guide/mattermost-mission-collaboration-for-m365).
- **Fuse data and decision-making across platforms** with support for [toolchain integration](/integrations-guide/integrations-guide-index), [audio/screen share](/end-user-guide/collaborate/make-calls), and [workflow automation](/end-user-guide/workflow-automation/workflow-automation-index) embedded into a dedicated Mission Operations Platform.
- **Maintain coalition and partner alignment** through [interoperable Connected Workspaces](/administration-guide/onboard/connected-workspaces) supporting collaboration across mission partner networks.
- **Accelerate action with mission-tuned AI** using secure Azure AI and [Mattermost Copilot](/end-user-guide/agents) to summarize context, guide decisions, and automate operational tasks.
- **Secure every communication path** with built-in [Zero Trust controls](/security-guide/zero-trust) and deploy on Azure or sovereign environments for maximum flexibility and compliance.
## External Collaboration with Full Control
Managing external collaboration within Microsoft Teams can be complex, often requiring numerous configurations and administration that lead to security risks like usage of consumer-grade chat tools.
![Mattermost replaces Signal, Discord and other free personal apps with secure external messaging controlled by IT.](/images/External-Collaboration-with-Enterprise-Control.png)
**Benefits**
- **Integrate Mattermost with Microsoft Teams and Outlook** to enable secure external collaboration with encryption, audit trails, and role-based permissions—without compromising compliance. (See [Mattermost for M365, Teams, and Outlook](/integrations-guide/mattermost-mission-collaboration-for-m365)).
- **Eliminate shadow IT** by providing [Connected Workspaces](/administration-guide/onboard/connected-workspaces) for sanctioned, policy-enforced engagement with external partners—reducing reliance on consumer-grade tools.
- **Apply granular policy enforcement for external users**, including [granular user permissions](/administration-guide/manage/team-channel-members#advanced-access-controls), [legal hold](/administration-guide/comply/legal-hold), [retention policies](/administration-guide/comply/data-retention-policy), and [custom Terms of Service](/administration-guide/comply/custom-terms-of-service).
- **Synchronize user identity** using [Entra ID](/administration-guide/onboard/sso-entraid) to maintain scalable, centralized access control across both internal and external collaborators.
## Cross-Instance Collaboration Hub
Multi-agency, multi-tenant Microsoft 365 environments often hinder seamless collaboration and increase complexity for inter-organization workflows.
**Benefits**
- **Centralize communication across M365 instances** using Mattermost as a neutral, embedded hub for messaging, file sharing, and playbook coordination (See [Mattermost for M365, Teams, and Outlook](/integrations-guide/mattermost-mission-collaboration-for-m365)).
- **Bridge segmented Teams deployments** with [Connected Workspaces](/administration-guide/onboard/connected-workspaces) and Microsoft presence integration to ensure continuity without duplicative configuration.
- **Deploy flexibly across hybrid, private, or air-gapped environments** such as [Mattermost for M365, Teams, and Outlook](/integrations-guide/mattermost-mission-collaboration-for-m365) to ensure operational consistency no matter the deployment complexity.
- **Secure external communications and maintain control** with segmentation, data governance, and compliance automation across Teams ecosystems.
## Get Started
We can help you maximize your Microsoft investment while extending its capabilities into the most demanding mission contexts. [Book a live demo](https://mattermost.com/request-demo/) or [talk to a Mattermost expert](https://mattermost.com/contact-sales/) to discover how your organization can enhance Microsoft-based workflows with secure, extensible collaboration tailored for operational and compliance-sensitive environments. Or try Mattermost yourself with a [1-hour preview](https://mattermost.com/sign-up/) for instant access to a live sandbox environment.

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---
title: "Mission-Ready Mobile"
sidebar_position: 3
---
Mission environments demand secure, reliable mobile collaboration, from intelligence briefings and operational coordination to incident response in disconnected regions. Traditional mobile communication tools fail to meet the demands of field-forward operations, exposing sensitive data to third-party systems, and increasing the risk of data leakage, non-compliance, and operational compromise.
Mattermost provides a secure, mission-ready mobile platform built for defense, law enforcement, and public sector operations. Optimized for low-bandwidth and disconnected conditions, Mattermost ensures secure communication on government-issued devices while enabling compliant collaboration on personal phones—without reliance on consumer apps or invasive controls.
With protections including ID-only push notifications, biometric authentication, jailbreak detection, ephemeral data lifecycle controls, and full MDM/EMM support, Mattermost delivers control, compliance, and usability across a range of challenging field conditions.
![An infographic illustrating "Security-Optimized Mobility" with two devices side-by-side: A Mattermost server (on the left) and a mobile device (on the right). The Mattermost server displays a list of security features, including "Zero Trust Security (Channel ABAC, Files ABAC)," "Secure File Viewer," "TLS Data in Transit (Post Quantum)," "Authentication and Access Control (MFA, SSO)," "Data Spillage Handling," and more, with asterisks (\*) indicating functionality scheduled for release later in 2025. On the right, the mobile device mirrors corresponding security features, such as "Secure File Viewer," "TLS," "Burn on Read," "End-to-End Encryption," "Biometric Authentication," and others, with blue arrows connecting the related features on the server and the mobile device, signifying seamless integration and support for advanced security across these endpoints.](/images/mission-ready-mobile.png)
The following mobile-first operational capabilities are available.
## Secure Mobile Access on Government Devices
Mission teams require trusted mobile access to secure collaboration, ensuring operational integrity during deployments, transit, and high-tempo operations. Government-issued or EMM-enrolled devices offer a fully controlled, secure mobile environment.
**Benefits**
- **Deploy securely with enterprise mobility management (EMM)** using [AppConfig integrations](/deployment-guide/mobile/deploy-mobile-apps-using-emm-provider#manage-app-configuration-using-appconfig) to manage application policies, access controls, and encrypted communication channels.
- **Maintain control over mission-critical data**: Enable safe delivery of notifications via [ID-only push notifications](/administration-guide/configure/push-notification-server-configuration-settings#id-only-push-notifications) that prevent exposure of sensitive content to third-party systems like Apple or Google.
- **Mitigate data compromise risk in personnel transitions**: Protect data with [remote wipe and deactivation](/deployment-guide/mobile/deploy-mobile-apps-using-emm-provider) capabilities in the event of device loss, theft, or personnel separation.
- **Enforce strong identity assurance** through [native biometric authentication](/deployment-guide/mobile/mobile-security-features#biometric-authentication) and [multi-factor authentication (MFA)](/administration-guide/onboard/multi-factor-authentication) tied to [SSO](/administration-guide/onboard/sso-entraid) or [AD/LDAP](/administration-guide/onboard/ad-ldap) provisioning .
- **Comply with classified mobility mandates** by using [secure data storage](/deployment-guide/mobile/mobile-security-features#mobile-data-isolation), [sandboxing](/deployment-guide/mobile/mobile-security-features#security-measures), and FIPS 140-3-validated TLS in transit\* to meet defense-grade standards.
## Secure Government Communications on Personal Devices
When personal devices are the only available channel—whether in partner nations, rural patrol units, or disconnected deployments—Mattermost provides a secure alternative to consumer messaging apps like Signal or WhatsApp, enabling policy-compliant collaboration without compromising field effectiveness.
**Benefits**
- **Enable trusted communications on BYOD** using lightweight AppConfig policies with [EMM optionality](/deployment-guide/mobile/deploy-mobile-apps-using-emm-provider) that avoids intrusive control while ensuring essential security baselines. Pair with [Mobile Ephemeral Mode](/deployment-guide/mobile/mobile-security-features#mobile-ephemeral-mode) to enforce admin-controlled data lifecycle — automatically purging cached messages without requiring MDM connectivity.
- **Prevent unauthorized data sharing**: Mitigate leakage with [screenshot and screen recording prevention](/deployment-guide/mobile/mobile-security-features#screenshot-and-screen-recording-prevention) and [jailbreak/root detection](/deployment-guide/mobile/mobile-security-features#jailbreak-and-root-detection) that block high-risk mobile behaviors.
- **Secure access without cloud dependency** via [self-hosted deployments](/deployment-guide/server/deploy-server#deployment-options) or [air-gapped infrastructures](/deployment-guide/deployment-scenarios/air-gapped-deployment) that prevent sensitive data from touching public networks.
- **Deliver rapid alerts with low bandwidth impact** using [ID-only push notifications](/administration-guide/configure/push-notification-server-configuration-settings#id-only-push-notifications), ideal for DDIL (disconnected, intermittent, low-bandwidth) conditions.
- **Support interagency or coalition workflows** in mission-partner environments through [Connected Workspaces](/administration-guide/onboard/connected-workspaces) with [role-based](/administration-guide/onboard/delegated-granular-administration) and [attribute-based access controls (ABAC)](/administration-guide/manage/admin/attribute-based-access-control).
## Built for Field-Forward Security
Mattermost on mobile is hardened to operate under mission-grade security expectations, whether it's used by intelligence teams in transit, patrol officers in the field, or coalition operators in disconnected regions.
**Features**
- **Zero Trust security architecture** with channel- and file-level [attribute-based access control (ABAC)](/administration-guide/manage/admin/attribute-based-access-control).
- **TLS with post-quantum readiness** and end-to-end\* [encryption options](/security-guide/security-guide-index) for high-assurance deployments.
- **Burn-on-read messaging**: Use [secure file viewers](/security-guide/mobile-security#secure-file-preview), [burn on read messaging](/end-user-guide/collaborate/send-messages#send-burn-on-read-messages), and advanced data spillage controls\* to protect sensitive information and minimize persistent data exposure.
- **Ephemeral data lifecycle controls**: [Mobile Ephemeral Mode](/deployment-guide/mobile/mobile-security-features#mobile-ephemeral-mode) enforces admin-defined retention limits on approved personal devices — automatically deleting cached content by data age and time offline, with audit logging of deletion events reported to the server on reconnection.
- **DoD STIG container support** with FIPS 140-3 validation\*, and [audit logging](/administration-guide/manage/logging#audit-logging) to ensure deployment compliance in regulated missions.
- **Isolated mobile sessions** from host operating systems by partnering with platforms like Hypori in high-assurance BYOD scenarios.
Features marked with an asterisk above `*` will be available in a future 2025 release.
## Get Started
[Book a live demo](https://mattermost.com/request-demo/) or [talk to a Mattermost expert](https://mattermost.com/contact-sales/) to explore how Mattermost can support mission-ready mobile collaboration. Or try Mattermost yourself with a [1-hour preview](https://mattermost.com/sign-up/) for instant access to a live sandbox environment. Whether you're securing communications on government-issued devices or enabling compliant collaboration on personal phones, Mattermost provides the control, trust, and extensibility needed to stay connected—without compromise.

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---
title: "Out-of-Band Incident Response"
sidebar_position: 4
---
**Don't let attackers silence your incident response team. Deploy sovereign, encrypted collaboration that operates completely outside your compromised infrastructure.**
When cyberattacks, infrastructure failures, or security breaches disrupt primary systems, organizations must maintain the ability to coordinate securely and act decisively. Traditional communication tools often become liabilities under these conditions, prone to compromise, unavailable during outages, or unable to support secure workflows. The operational and financial consequences of downtime can be catastrophic, underscoring the need for an independent collaboration environment.
Mattermost provides a secure, mission-resilient out-of-band (OOB) collaboration platform that operates outside your primary infrastructure. Whether deployed as a self-hosted Kubernetes instance, Linux server in your local data center, or in sovereign hosting environments, the platform ensures real-time coordination remains available during network outages, security incidents, or critical decision windows. Built for security-conscious teams across commercial, government, and regulated industries, Mattermost supports integrated incident workflows and enterprise-level access control to enable business continuity, even under duress.
![Secure and sovereign out-of-band incident response communication operates independently from compromised enterprise infrastructure.](/images/secure-out-of-band.png)
Mattermost supports the following mission-critical OOB collaboration requirements:
## Always-Available Backup Communications
Out-of-band collaboration provides a persistent, independent channel for coordinating during crises, separate from compromised or degraded primary systems.
**Benefits**
- **Preserve communication during infrastructure failures** with secure, dedicated OOB deployments using Kubernetes Or Linux on the infrastructure of your choice: Public cloud, organization data center, or fully air-gapped. [Explore deployment options](/deployment-guide/server/deploy-server#deployment-options).
- **Meet regulatory compliance requirements** with a solution that adapts to your organization's security posture and regulatory requirements, incl. GDPR, FedRAMP, ISO 27001, and more.
- **Ensure data sovereignty** with flexible hosting options including EU-resident infrastructure, on-premises deployments, and air-gapped environments that maintain full control over sensitive communications.
- **Maintain continuity across platforms** with [multi-device access](/deployment-guide/deployment-guide-index), including web, desktop, and mobile experiences, even when primary tools are offline.
- **Enforce strict access controls** using [role-based permissions](/administration-guide/onboard/advanced-permissions) and [audit logging](/administration-guide/manage/logging#audit-logging) to limit risk exposure during high-stakes operations.
## Business Continuity at Scale
Outages and downtime threaten both productivity and revenue. In large enterprises, the cost of outages can be measured in hundreds of thousands of dollars per minute, while government operations face national security implications.
**Benefits**
- **Scale communication globally** with Mattermost's [high availability and horizontal scalability architecture](/deployment-guide/scale/scaling-for-enterprise), supporting tens of thousands of users across enterprise, field, government, or classified environments.
- **Accelerate outage recovery** using [Collaborative Playbooks](/end-user-guide/workflow-automation/workflow-automation-index) that automate response steps and ensure team accountability during time-critical events, reducing mean time to recovery (MTTR) by up to 50%.
- **Demonstrate ROI through measurable outcomes** with built-in metrics tracking incident response times, team coordination efficiency, and compliance audit trails.
## Incident Response in Crisis Conditions
Cyber breaches demand swift, coordinated action across affected teams. Every delay in communication heightens risk and potential regulatory penalties.
**Benefits**
- **Ensure secure response coordination** through [private 1:1 calling and screen sharing](/end-user-guide/collaborate/make-calls) for uninterrupted incident discussions within an isolated Mattermost environment.
- **Integrate with your existing security stack** including ServiceNow, Grafana, Splunk, and other SOC tools via the [Mattermost integrations platform](/integrations-guide/integrations-guide-index).
- **Reduce mean time to resolution (MTTR)** by executing [structured incident playbooks](/end-user-guide/workflow-automation/workflow-automation-index) that handle triage, task assignment, and escalation with full visibility and auditability.
- **Support compliance reporting** with automated documentation and audit trails helping organizations to meet NIS2, HIPAA, PCI DSS, GDPR, and government security requirements.
## Get Started
Whether protecting national security, managing global infrastructure, ensuring regulatory compliance, or recovering from outages, Mattermost ensures your teams remain connected, coordinated, and compliant, no matter the crisis. Experience out-of-band incident response with pre-configured alerts, channels, and playbooks in a [live sandbox environment](https://mattermost.com/sign-up/?usecase=out-of-band), a [live demo](https://mattermost.com/request-demo/), or [talk to an expert](https://mattermost.com/contact-sales/) to build your out-of-band incident response environment.

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---
title: "Purpose-Built Collaboration"
sidebar_position: 5
---
From large-scale logistics operations to critical infrastructure defense, organizations are under pressure to act faster, with fewer resources and greater operational complexity. But legacy chat platforms and multi-purpose messaging tools can't keep pace with dynamic, high-stakes workflows. They lack the integration depth, security controls, and mission-specific configurability needed for real-time operational success.
Mattermost provides a purpose-built collaboration platform designed for technical, operational, and industrial teams. It brings people, tools, and workflows together in a secure, extensible environment—streamlining coordination, improving decision velocity, and increasing resilience. Whether coordinating a global logistics chain, managing operational technology (OT) in the field, or running a security operations center, Mattermost adapts to your environment—not the other way around.
![Secure, Mission-Focused Collaboration to Enable Faster, Informed Decision-Making across Environments.](/images/Enterprise-to-Tactical-Edge.png)
The following mission-ready collaboration capabilities are available:
## Global Logistics Coordination
Coordinating logistics across continents, agencies, and time zones requires a secure, unified platform that centralizes communications and aligns stakeholders.
**Benefits**
- **Enable real-time coordination** across supply chains, procurement, and field units with [channel-based messaging](/end-user-guide/collaborate/collaborate-index) and [playbook-driven workflows](/end-user-guide/workflow-automation/workflow-automation-index) that standardize communication and reduce friction.
- **Connect systems across logistics networks** by integrating ERP, fleet tracking, maintenance management, and transportation tools via [webhooks, APIs, and plugins](/integrations-guide/integrations-guide-index).
- **Preserve operational continuity** during outages or disruptions using [self-hosted deployments](/deployment-guide/server/deploy-server#deployment-options) and [high availability architecture](/deployment-guide/server/high-availability-cluster-based-deployment) that eliminate reliance on third-party cloud services.
- **Support multilingual coordination** with [localized UI options](/end-user-guide/preferences/manage-your-display-options#language) in 20+ languages to ensure inclusive collaboration across global teams.
## Operational Technology and ICS Collaboration
OT and field operations in energy, utilities, manufacturing, and transportation sectors demand secure, real-time communication across widely distributed assets and personnel. From remote substations and industrial facilities to on-site emergency repair teams, teams must coordinate without exposing sensitive control systems or violating compliance standards.
Mattermost enables secure collaboration across OT environments and field operations, even under disconnected, air-gapped, or constrained network conditions.
**Benefits**
- **Enable compliant, real-time OT communications** across operational zones and facilities using [secure, on-prem collaboration](/deployment-guide/server/deploy-server#deployment-options) that keeps data within your control perimeter.
- **Support field teams with hardened mobile access** using [EMM-based app provisioning](/deployment-guide/mobile/deploy-mobile-apps-using-emm-provider), [biometric authentication](/deployment-guide/mobile/mobile-security-features#biometric-authentication), [jailbreak detection](/deployment-guide/mobile/mobile-security-features#jailbreak-and-root-detection), and [ID-only push notifications](/administration-guide/configure/push-notification-server-configuration-settings#id-only-push-notifications)—ensuring that only authorized, uncompromised devices can access operational data.
- **Integrate with industrial monitoring systems** like SCADA, PI historians, and plant analytics using [alert-driven webhook and plugin integrations](/integrations-guide/integrations-guide-index) that push system events to relevant mobile or desktop channels.
- **Ensure system and network isolation** with [air-gapped deployment support](/deployment-guide/deployment-scenarios/air-gapped-deployment) that allows full collaboration within OT enclaves and disconnected environments.
- **Prevent mobile data leakage** via [remote wipe capabilities](/security-guide/mobile-security#mobile-device-management-mdm)) and [screenshot/screen recording prevention](/deployment-guide/mobile/mobile-security-features#screenshot-and-screen-recording-prevention) for mobile devices used in the field.
## Technical Operational Command Centers
Engineering, infrastructure, and security teams manage increasingly complex environments. Whether responding to incidents, deploying software, or monitoring infrastructure, they need customizable workspaces that reduce cognitive load and integrate the tools they trust.
**Benefits**
- **Accelerate decision-making and incident response** using [Collaborative Playbooks](/end-user-guide/workflow-automation/workflow-automation-index) to automate workflows for triage, patching, code releases, and security alerts.
- **Customize your collaboration environment** with [theming](/end-user-guide/preferences/customize-your-theme), [custom branding](/administration-guide/configure/custom-branding-tools), and [channel templates](/end-user-guide/collaborate/collaborate-index) to mirror internal teams and operational domains.
- **Extend platform capabilities** with [slash commands, bots, and custom plugins](/integrations-guide/integrations-guide-index) that connect Mattermost to CI/CD systems, alerting frameworks, ticketing platforms, and internal tools.
- **Increase usability and team cohesion** with [custom emojis](/end-user-guide/collaborate/react-with-emojis-gifs#upload-custom-emojis), shared terminology, and [real-time messaging](/end-user-guide/collaborate/collaborate-index) optimized for platform engineers, DevSecOps teams, and field service managers.
## Get Started
[Talk to an Expert](https://mattermost.com/contact-sales/) to create a secure, purpose-built collaboration environment aligned with your mission. Whether supporting distributed logistics, managing ICS environments, or running an operational command center, Mattermost adapts to your workflows—so your teams can move faster, respond smarter, and deliver with confidence.

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---
title: "Secure Command and Control"
sidebar_position: 7
---
Expanding adversarial risk across cyber and kinetic domains requires faster, more secure, and better-informed coordination across mission environments. Traditional communication systems often fall short in high-stakes operational contexts—where minutes matter, information must remain contained, and decision advantage is critical to mission success. In an age of contested networks, personal device sprawl, and fragmented toolsets, organizations need a unified, secure platform to bridge communication and coordination gaps.
Mattermost provides a secure, extensible Command & Control platform that accelerates decision advantage through real-time collaboration and mission-aligned workflows. It enables operational units, contractors, and mission partners to work together in tightly controlled environments—whether connected, disconnected, or degraded. With support for secure mobility, ChatOps, classified deployment models, and sovereign AI integrations, Mattermost empowers organizations to act faster, coordinate securely, and maintain operational resilience across the full mission lifecycle.
![Secure, Mission-Focused Collaboration to Enable Faster, Informed Decision-Making across Environments.](/images/Enterprise-to-Tactical-Edge.png)
The following mission-ready coordination capabilities are available:
## Mission-Critical ChatOps
In high-stakes missions—including classified operations—real-time collaboration and secure workflows are essential for operational success. Mattermost unifies teams, toolchains, and decision-makers into a single secure environment.
**Benefits**
- **Surface essential context faster for decisive action** using [threaded messaging](/end-user-guide/collaborate/organize-conversations), [file previews](/end-user-guide/collaborate/share-files-in-messages), and [channel-based discussion](/end-user-guide/collaborate/collaborate-index) to consolidate signals and reduce noise.
- **Integrate mission tooling and automation** via the [Mattermost integrations platform](/integrations-guide/integrations-guide-index)—connecting alerting, workflow engines, and tactical systems directly into operational channels.
- **Strengthen mobile communication channels** through [enterprise mobility security](/security-guide/mobile-security) that reduce reliance on personal messaging apps, control data exposure, and ensure secure, compliant access.
- **Coordinate operations with structured workflows** using [Collaborative Playbooks](/end-user-guide/workflow-automation/workflow-automation-index) that standardize task execution, streamline decision-making, and maintain continuity across teams and mission roles.
- **Deploy sovereign AI for operational intelligence** using [air-gapped and private AI operations](/deployment-guide/deployment-scenarios/air-gapped-deployment) to power decision support and automation in disconnected or classified settings.
## Disconnected, Intermittent, and Low-Bandwidth (DDIL) Collaboration
Disconnected environments demand resilient tools that work without cloud access, persistent connectivity, or conventional device infrastructure.
![Mattermost's Self-Hosted Kubernetes-based Collaborative Workflow platform installs on edge, cloud and custom data center platforms.](/images/DDIL-disconnected-secure-communication-collaboration.png)
**Benefits**
- **Operate in air-gapped and disconnected networks** using [self-hosted Kubernetes deployments](/deployment-guide/server/deploy-kubernetes) and STIG-hardened container images for secure offline operations.
- **Ensure secure mobile access on managed or BYOD devices** with [mobile security features](/deployment-guide/mobile/mobile-security-features), Zero Trust enforcement, and [ID-only push notifications](/administration-guide/configure/push-notification-server-configuration-settings#id-only-push-notifications) for sensitive alerts.
- **Integrate with legacy and mission-specific systems** to maintain decision advantage in disconnected environments through [custom-built, self-hosted integrations](/integrations-guide/integrations-guide-index) tailored to your operational infrastructure.
- **Maintain command resilience** using [high availability cluster-based deployment](/deployment-guide/server/high-availability-cluster-based-deployment) and [horizontal scalability](/deployment-guide/scale/scaling-for-enterprise) to support operational continuity at scale.
- **Automate field workflows** with [Collaborative Playbooks](/end-user-guide/workflow-automation/workflow-automation-index) that track tasks, manage field updates, and orchestrate responses under DDIL constraints.
- **Enable secure real-time collaboration with headquarters** using [Connected Workspaces](/administration-guide/onboard/connected-workspaces) to synchronize discussions, files, and reactions if connectivity is restored.
## Bring Your Own Device (BYOD) with Sensitive Information Protections
Modern operations often require users—such as field personnel, mission partners, or remote contractors—to access critical communication tools from personal or unmanaged mobile devices. However, this flexibility introduces new risks when sensitive information or other protected data is involved. Without strong protections, mobile access becomes a liability in contested or regulated environments.
Mattermost provides enterprise-grade mobile protections to enable secure BYOD access without compromising security or compliance. From mobile application management and encryption enforcement to biometric authentication and jailbreak detection, Mattermost ensures that data remains protected, access is governed, and sensitive information stays within authorized boundaries.
**Benefits**
- **Mitigate unauthorized access** with [biometric authentication](/deployment-guide/mobile/mobile-security-features#biometric-authentication) and [jailbreak/root detection](/deployment-guide/mobile/mobile-security-features#jailbreak-and-root-detection), ensuring only secure and uncompromised devices can access mission data.
- **Control information sharing** with [screenshot and screen recording prevention](/deployment-guide/mobile/mobile-security-features#screenshot-and-screen-recording-prevention), blocking unauthorized capture of sensitive content during classified or time-sensitive discussions.
- **Protect data at rest and in motion** using encrypted mobile storage, [secure sandboxing](/deployment-guide/mobile/mobile-security-features#mobile-data-isolation), and [ID-only push notifications](/administration-guide/configure/push-notification-server-configuration-settings#id-only-push-notifications) that never expose message content to third-party cloud services.
- **Segment mission access by role or project** with [attribute-based access controls (ABAC)](/administration-guide/manage/team-channel-members#advanced-access-controls) and scoped channel access, ensuring users only see data aligned with their permissions and operational role.
- **Ensure continuous mobile compliance** with secure SDLC practices and proactive vulnerability management baked into the Mattermost mobile application lifecycle.
## Mission-Partner Environments
Coordinating across departments, agencies, and external stakeholders—especially in multinational or coalition contexts—requires secure boundaries, role separation, and deployment flexibility.
**Benefits**
- **Unify mission stakeholders on a common-use platform** that supports [hybrid deployments](/deployment-guide/server/deploy-server#deployment-options) across private cloud, edge environments, and [air-gapped infrastructure](/deployment-guide/deployment-scenarios/air-gapped-deployment).
- **Maintain data sovereignty and mission alignment** with deployments that avoid consumer infrastructure and retain control over all communications and file transfers—even in classified operations.
- **Apply role-based separation of access** through [advanced permissions](/administration-guide/onboard/advanced-permissions) and [channel-level controls](/administration-guide/manage/team-channel-members#advanced-access-controls) to protect mission integrity across organizational boundaries.
- **Enable secure real-time collaboration across entities** using [Connected Workspaces](/administration-guide/onboard/connected-workspaces) to synchronize discussions, files, and reactions between teams without compromising internal governance.
- **Reduce personal device risk** by offering secure enterprise communication options that eliminate the need for unauthorized messaging apps.
## Get Started
[Talk to an Expert](https://mattermost.com/contact-sales/) to explore how Mattermost supports secure, real-time Command and Control collaboration. Whether you're coordinating joint operations, managing disconnected mission environments, or securing tactical communications in classified settings, Mattermost provides the control, scalability, and resilience your teams need to operate with speed, confidence, and compliance.

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---
title: "Self-Sovereign Collaboration"
sidebar_position: 8
---
As data privacy laws tighten and geopolitical risk escalates, organizations must rethink how they control and protect communications. Cloud-centric collaboration platforms often introduce legal exposure, third-party monitoring, and cross-border compliance conflicts—putting operations and data at risk. Whether driven by internal policy, regulatory mandates, or national data sovereignty requirements, more organizations are moving toward self-sovereign collaboration models.
Mattermost provides a secure, extensible collaboration platform that delivers full control over data, infrastructure, and compliance posture. Built on a self-hosted, open core foundation, Mattermost supports localized deployments across air-gapped, private cloud, and sovereign environments—ensuring organizations can future-proof operations, meet global compliance demands, and maintain continuous operational continuity without third-party dependencies.
![Secure, Mission-Focused Collaboration to Enable Faster, Informed Decision-Making across Environments.](/images/Enterprise-to-Tactical-Edge.png)
The following mission-ready sovereign collaboration capabilities are available:
## Localized Compliance and Data Control
Managing global operations means adhering to regional regulations—without compromising productivity or communication security.
**Benefits**
- **Meet global compliance mandates** like GDPR and data localization laws by deploying Mattermost in [public, private, or sovereign cloud environments](/product-overview/cloud-subscriptions) tailored to national regulatory frameworks.
- **Ensure full data control and transparency** with [self-hosted deployment options](/deployment-guide/server/deploy-server#deployment-options) that eliminate exposure to vendor-controlled infrastructure or telemetry.
- **Audit and enforce compliance behavior** with [role-based access controls](/administration-guide/manage/team-channel-members#advanced-access-controls), [custom Terms of Service](/administration-guide/comply/custom-terms-of-service), and [audit logging](/administration-guide/manage/logging#audit-logging) to align with internal and regulatory standards.
- **Protect identity and access** using [SSO integrations](/administration-guide/onboard/sso-entraid), [AD/LDAP synchronization](/administration-guide/onboard/ad-ldap-groups-synchronization), and [MFA enforcement](/administration-guide/onboard/multi-factor-authentication) for secure authentication across geographies and operational roles.
## Secure, Sovereign Deployment at Any Scale
From national critical infrastructure to defense-grade networks, Mattermost offers flexible deployment models that preserve sovereignty and continuity.
**Benefits**
- **Deploy in classified, air-gapped, or disconnected environments** using [Kubernetes-based deployments](/deployment-guide/server/deploy-kubernetes) and STIG-hardened container images to support classified operations and sensitive data workflows.
- **Eliminate third-party monitoring** with full control over infrastructure, encryption keys, access policies, and system-level logging.
- **Scale to meet operational growth** with [horizontal scalability architecture](/deployment-guide/scale/scaling-for-enterprise) that supports tens of thousands of users in sovereign environments without degrading performance or control.
- **Maintain operational continuity under cyber or supply chain disruption** using fully self-managed infrastructure that ensures collaboration continues even during cloud outages or external service failures.
## Interoperable Mission-Partner Collaboration
Cross-agency, multinational, or coalition collaboration requires sovereignty without isolation—supporting joint operations while preserving organizational boundaries.
**Benefits**
- **Create secure shared workspaces** with [Connected Workspaces Channels](/administration-guide/onboard/connected-workspaces) that synchronize discussions, reactions, and file sharing across trusted organizations—without exposing internal systems.
- **Control access across organizations** with [attribute-based permissions](/administration-guide/onboard/advanced-permissions) and scoped identity policies to ensure mission alignment and sensitive information segmentation.
- **Deploy sovereign AI and workflow automation** in isolated environments using [air-gapped AI operations](/end-user-guide/agents) and [Collaborative Playbooks](/end-user-guide/workflow-automation/workflow-automation-index)—enabling intelligence and speed without compromising data control.
## Unified Collaboration for Secure Workflows
Legacy collaboration tools—such as Skype for Business and other end-of-life platforms—can no longer meet the demands of modern, high-assurance environments. These tools often lack support for mobile security, extensibility, and integration with mission-critical workflows, creating gaps in continuity, control, and user experience.
Mattermost replaces legacy, on-premises communication systems with a modern, sovereign collaboration platform built to support today's security, compliance, and operational agility requirements.
**Benefits**
- **Modernize secure messaging and team coordination** with [channel-based collaboration](/end-user-guide/collaborate/collaborate-index), [threaded discussions](/end-user-guide/collaborate/organize-conversations), and [file sharing](/end-user-guide/collaborate/share-files-in-messages) that work across web, desktop, and mobile.
- **Replace outdated platforms** like Skype for Business with a scalable, [self-hosted architecture](/deployment-guide/server/deploy-server#deployment-options) that delivers enhanced user experience, compliance, and cross-organizational flexibility.
- **Protect sensitive information on mobile** using [enterprise-grade mobile security](/security-guide/mobile-security) including [biometric access](/deployment-guide/mobile/mobile-security-features#biometric-authentication), [jailbreak detection](/deployment-guide/mobile/mobile-security-features#jailbreak-and-root-detection), [screenshot prevention](/deployment-guide/mobile/mobile-security-features#screenshot-and-screen-recording-prevention), and remote wipe—ensuring secure access from personal or field-issued devices.
- **Extend collaboration capabilities** using [integrated workflows and automations](/end-user-guide/workflow-automation/workflow-automation-index) to replace manual coordination with policy-driven processes.
- **Unify teams around a secure, customizable platform** that evolves with your mission and integrates with internal systems via [webhooks, plugins, and APIs](/integrations-guide/integrations-guide-index).
## Get Started
[Talk to an Expert](https://mattermost.com/contact-sales/) to deploy a sovereign collaboration platform that gives you full control over your data, infrastructure, and compliance. Whether operating in a national defense context, regulated enterprise, or multinational coalition, Mattermost provides the control, transparency, and resilience required to stay mission-ready.

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title: "Use Case Guide"
---
Learn how operational teams use Mattermost to accelerate mission-critical work across a wide variety of disciplines.
- [Integrated Security Operations](/use-case-guide/integrated-security-operations) - Accelerate detection, decision-making, and coordinated response while maintaining full operational control in Security Operations Centers (SOCs), red team engagements, CERT responses, and cross-organizational intelligence hubs.
- [Maximize your Microsoft investments](/use-case-guide/maximize-microsoft-investments) - Speed mission-critical outcomes by supplementing existing investments in Microsoft Teams, M365, and Entra ID for everyday collaboration with Mattermost's specialized workflow platform for technical and operational teams needing advanced customization, toolchain integration, and deployment to segregated networks.
- [Mission-Ready Mobile](/use-case-guide/mission-ready-mobile) - Secure mobile collaboration for defense, law enforcement, and public sector operations optimized for low-bandwidth and disconnected conditions with protections including ID-only push notifications, biometric authentication, jailbreak detection, and full MDM/EMM support.
- [Out-of-Band Incident Response](/use-case-guide/out-of-band-incident-response) - Ensure real-time coordination remains available during network outages, security incidents, or critical decision windows when primary communication channels are unavailable.
- [Purpose-Built Collaboration](/use-case-guide/purpose-built-collaboration) - Streamline coordination, improve decision velocity, and increase resilience across mission-critical workflows.
- [Real-Time DevSecOps collaboration](/use-case-guide/devops-collaboration) - Support sovereign software supply chains, regulated platforms, or air-gapped operational environments to accelerate software development and deployment processes and reduce costs.
- [Secure Command and Control](/use-case-guide/secure-command-and-control) - Accelerate decision advantage through real-time collaboration and mission-aligned workflows to enable operational units, contractors, and mission partners to work together in tightly controlled environments whether connected, disconnected, or degraded.
- [Self-Sovereign Collaboration](/use-case-guide/self-sovereign-collaboration) - Maintain control over your data and communications with Mattermost's self-hosted, on-premises deployment options that ensure compliance, security, and operational continuity across all mission environments.
[Book a live demo](https://mattermost.com/request-demo/) or [talk to a Mattermost expert](https://mattermost.com/contact-sales/) to explore tailored solutions for your organization's secure collaboration needs. Or try Mattermost yourself with a [1-hour preview](https://mattermost.com/sign-up/) for instant access to a live sandbox environment.