---
title: "Webhooks"
sidebar_position: 20
---

Mattermost supports webhooks to easily integrate external applications into the server.

### Incoming webhooks

Use incoming webhooks to post messages to Mattermost public channels, private channels, and direct messages. Messages are sent via an HTTP POST request to a Mattermost URL generated for each application and contain a specifically formatted JSON payload in the request body.

[Create an incoming webhook](/developers/integrate/webhooks/incoming)

### Outgoing webhooks

Outgoing webhooks will send an HTTP POST request to a web service and process a response back to Mattermost when a message matches one or both of the following conditions:

- It's posted in a specified channel.
- The first word matches or starts with one of the defined trigger words, such as `gif`.

Outgoing webhooks are supported in public channels only. If you need a trigger that works in a private channel or a direct message, consider using a [slash command](/developers/integrate/slash-commands) instead.


<Note title="Note">
To prevent malicious users from trying to perform [phishing attacks](https://en.wikipedia.org/wiki/Phishing) a **BOT** indicator appears next to posts coming from webhooks regardless of what username is specified.
</Note>


[Create an outgoing webhook](/developers/integrate/webhooks/outgoing)