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63 lines
4.0 KiB
Plaintext
63 lines
4.0 KiB
Plaintext
---
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title: "Manage your web notifications"
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---
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<PlanAvailability slug="all-commercial" />
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## Enable notifications
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From Mattermost v9.10, Mattermost prompts you to grant permission to your web browser to show notifications.
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- When you select **Enable notifications**, you won't be asked again. You'll start receiving notifications in your web browser for all Mattermost activity with [badges](#badge-based-notifications) and [sounds](#notification-sounds). See the section below on [customizing your notifications](#customize-your-notifications) based on how you prefer to be notified about Mattermost activity in a web browser.
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- If you dismiss this prompt, you won't receive Mattermost notifications in the web browser, and you'll be prompted again the next time you open Mattermost in a web browser, or go to **Settings \> Notifications \> Desktop and mobile notifications**.
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- If you select **Deny** or **Deny Permanently**, you won't be asked again. You won't receive Mattermost notifications in the web browser. You can change this preference by granting notification permissions for Mattermost in the web browser.
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## Badge-based notifications
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In a web browser, Mattermost icons display the following types of badges:
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- Numbered badges for unread [direct](/end-user-guide/collaborate/channel-types#direct-message-channels) [group](/end-user-guide/collaborate/channel-types#group-message-channels) messages, [@mentions](/end-user-guide/preferences/manage-your-mentions-keywords-notifications), and [keywords](/end-user-guide/preferences/manage-your-mentions-keywords-notifications) you're actively watching.
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A red dot badge means you have unread @mentions, keywords, direct messages, and group messages. 
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A black dot badge means you have unread activity in channels you're a member of. 
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## Notification sounds
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By default, web-based notifications include audible sounds.
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## Customize your notifications
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<Tip>
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Mattermost notification settings labeled as Desktop also configure your web-based notifications when using Mattermost in a web browser.
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</Tip>
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### Reduce web notifications
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To reduce the number of notifications you receive, select **Desktop and mobile notifications \> Mentions, direct messages, and group messages**, and save your changes. You can set this preference across all channels or for specific channels.
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With limited notifications enabled, you can also choose to receive notifications about replies to threads you're following by selecting **Notify me about replies to threads I'm following**.
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### Change or disable sounds
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You can change or disable notification sounds by going to **Desktop notification sounds \> Message notification sound**.
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### Incoming Call notifications
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Want to hear a sound when a Mattermost call starts? If your Mattermost admin [enables this Beta feature](/administration-guide/configure/plugins-configuration-settings#enable-call-ringing), you can choose the sound that plays when a call is started within a direct or group message by going to **Desktop notification sounds \> Incoming call sound**.
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### Disable all web notifications
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Select **Desktop and mobile notifications \> Nothing** to disable all web and desktop notifications.
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Clear the **Use different settings for my mobile devices** to additionally disable all Mattermost mobile notifications everywhere you use Mattermost.
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## Frequently asked questions
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### Why am I prompted repeatedly enable notifications I don't want?
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Mattermost will continue to prompt you to grant permission to the browser to show notifications until you respond to the prompt. If you want to disable all Mattermost notifications, select **Enable notifications** when prompted, and then [disable all Mattermost web notifications](#disable-all-web-notifications).
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