snapshot of https://github.com/RocketChat/Rocket.Chat.git (develop, 2026-09-16; blobs > 131072B omitted)

apps/meteor/client/views/omnichannel/departments/utils/formatAgentListPayload.ts

@@ -0,0 +1,22 @@
+import type { IDepartmentAgent } from '../definitions';
+
+export const formatAgentListPayload = (oldAgentList: IDepartmentAgent[], newAgentList: IDepartmentAgent[]) => {
+	const upsert: Pick<IDepartmentAgent, 'agentId' | 'username' | 'count' | 'order'>[] = [];
+	const remove: Pick<IDepartmentAgent, 'agentId' | 'username'>[] = [];
+
+	for (const agent of newAgentList) {
+		const initialAgent = agent._id ? oldAgentList.find((initialAgent) => initialAgent._id === agent._id) : undefined;
+
+		if (!initialAgent || agent.count !== initialAgent.count || agent.order !== initialAgent.order) {
+			upsert.push({ agentId: agent.agentId, username: agent.username, count: agent.count, order: agent.order });
+		}
+	}
+
+	for (const initialAgent of oldAgentList) {
+		if (!newAgentList.some((agent) => initialAgent._id === agent._id)) {
+			remove.push({ agentId: initialAgent.agentId, username: initialAgent.username });
+		}
+	}
+
+	return { upsert, remove };
+};

apps/meteor/client/views/omnichannel/departments/utils/formatEditDepartmentPayload.ts

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+import type { EditDepartmentFormData } from '../definitions';
+
+export const formatEditDepartmentPayload = (data: EditDepartmentFormData) => {
+	const {
+		enabled,
+		name,
+		description,
+		showOnRegistration,
+		showOnOfflineForm,
+		email,
+		chatClosingTags,
+		offlineMessageChannelName,
+		maxNumberSimultaneousChat,
+		visitorInactivityTimeoutInSeconds,
+		abandonedRoomsCloseCustomMessage,
+		waitingQueueMessage,
+		departmentsAllowedToForward,
+		fallbackForwardDepartment,
+		allowReceiveForwardOffline,
+		requestTagBeforeClosingChat,
+	} = data;
+
+	return {
+		enabled,
+		name,
+		description,
+		showOnRegistration,
+		showOnOfflineForm,
+		requestTagBeforeClosingChat,
+		email,
+		chatClosingTags,
+		offlineMessageChannelName,
+		maxNumberSimultaneousChat,
+		visitorInactivityTimeoutInSeconds,
+		abandonedRoomsCloseCustomMessage,
+		waitingQueueMessage,
+		departmentsAllowedToForward: departmentsAllowedToForward?.map((dep) => dep.value),
+		fallbackForwardDepartment,
+		allowReceiveForwardOffline,
+	};
+};

apps/meteor/client/views/omnichannel/departments/utils/getFormInititalValues.ts

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+import type { ILivechatDepartment, Serialized, ILivechatDepartmentAgents } from '@rocket.chat/core-typings';
+
+import type { EditDepartmentProps } from '../EditDepartment';
+
+type InitialValueParams = {
+	department?: Serialized<ILivechatDepartment> | null;
+	agents?: Serialized<ILivechatDepartmentAgents>[];
+	allowedToForwardData?: EditDepartmentProps['allowedToForwardData'];
+};
+
+function withDefault<T>(key: T | undefined | null, defaultValue: T) {
+	return key || defaultValue;
+}
+
+export const getFormInitialValues = ({ department, agents, allowedToForwardData }: InitialValueParams) => ({
+	name: withDefault(department?.name, ''),
+	email: withDefault(department?.email, ''),
+	description: withDefault(department?.description, ''),
+	enabled: !!department?.enabled,
+	maxNumberSimultaneousChat: department?.maxNumberSimultaneousChat,
+	showOnRegistration: !!department?.showOnRegistration,
+	showOnOfflineForm: !!department?.showOnOfflineForm,
+	abandonedRoomsCloseCustomMessage: withDefault(department?.abandonedRoomsCloseCustomMessage, ''),
+	requestTagBeforeClosingChat: !!department?.requestTagBeforeClosingChat,
+	offlineMessageChannelName: withDefault(department?.offlineMessageChannelName, ''),
+	visitorInactivityTimeoutInSeconds: department?.visitorInactivityTimeoutInSeconds,
+	waitingQueueMessage: withDefault(department?.waitingQueueMessage, ''),
+	departmentsAllowedToForward: allowedToForwardData?.departments?.map((dep) => ({ label: dep.name, value: dep._id })) || [],
+	fallbackForwardDepartment: withDefault(department?.fallbackForwardDepartment, ''),
+	chatClosingTags: department?.chatClosingTags ?? [],
+	agentList: agents || [],
+	allowReceiveForwardOffline: withDefault(department?.allowReceiveForwardOffline, false),
+	unit: withDefault(department?.ancestors?.[0], ''), // NOTE: A department should only have one ancestor
+});