snapshot of https://github.com/RocketChat/Rocket.Chat.git (develop, 2026-09-16; blobs > 131072B omitted)

apps/meteor/ee/server/api/v1/omnichannel/sla.ts

@@ -0,0 +1,107 @@
+import { OmnichannelServiceLevelAgreements } from '@rocket.chat/models';
+import { isLivechatPrioritiesProps, isCreateOrUpdateLivechatSlaProps } from '@rocket.chat/rest-typings';
+
+import { findSLA } from './lib/sla';
+import { API } from '../../../../../server/api';
+import { getPaginationItems } from '../../../../../server/api/lib/getPaginationItems';
+import { LivechatEnterprise } from '../../../lib/omnichannel/LivechatEnterprise';
+
+API.v1.addRoute(
+	'livechat/sla',
+	{
+		authRequired: true,
+		permissionsRequired: {
+			GET: { permissions: ['manage-livechat-sla', 'view-l-room'], operation: 'hasAny' },
+			POST: { permissions: ['manage-livechat-sla'], operation: 'hasAny' },
+		},
+		validateParams: {
+			GET: isLivechatPrioritiesProps,
+			POST: isCreateOrUpdateLivechatSlaProps,
+		},
+		license: ['livechat-enterprise'],
+	},
+	{
+		async get() {
+			const { offset, count } = await getPaginationItems(this.queryParams);
+			const { sort } = await this.parseJsonQuery();
+			const { text } = this.queryParams;
+
+			return API.v1.success(
+				await findSLA({
+					text,
+					pagination: {
+						offset,
+						count,
+						sort,
+					},
+				}),
+			);
+		},
+		async post() {
+			const { name, description, dueTimeInMinutes } = this.bodyParams;
+
+			const newSla = await LivechatEnterprise.saveSLA(
+				null,
+				{
+					name,
+					description,
+					dueTimeInMinutes,
+				},
+				this.userId,
+			);
+
+			return API.v1.success({ sla: newSla });
+		},
+	},
+);
+
+API.v1.addRoute(
+	'livechat/sla/:slaId',
+	{
+		authRequired: true,
+		permissionsRequired: {
+			GET: { permissions: ['manage-livechat-sla', 'view-l-room'], operation: 'hasAny' },
+			DELETE: { permissions: ['manage-livechat-sla'], operation: 'hasAny' },
+			PUT: { permissions: ['manage-livechat-sla'], operation: 'hasAny' },
+		},
+		validateParams: {
+			PUT: isCreateOrUpdateLivechatSlaProps,
+		},
+		license: ['livechat-enterprise'],
+	},
+	{
+		async get() {
+			const { slaId } = this.urlParams;
+
+			const sla = await OmnichannelServiceLevelAgreements.findOneById(slaId);
+
+			if (!sla) {
+				return API.v1.notFound(`SLA with id ${slaId} not found`);
+			}
+			return API.v1.success(sla);
+		},
+		async delete() {
+			const { slaId } = this.urlParams;
+
+			await LivechatEnterprise.removeSLA(this.userId, slaId);
+
+			return API.v1.success();
+		},
+		async put() {
+			const { name, description, dueTimeInMinutes } = this.bodyParams;
+			const { slaId } = this.urlParams;
+
+			const updatedSla = await LivechatEnterprise.saveSLA(
+				slaId,
+				{
+					name,
+					description,
+					dueTimeInMinutes,
+				},
+				this.userId,
+			);
+
+			return API.v1.success({ sla: updatedSla });
+		},
+	},
+);