snapshot of https://github.com/RocketChat/Rocket.Chat.git (develop, 2026-09-16; blobs > 131072B omitted)

apps/meteor/ee/server/api/v1/omnichannel/transcript.ts

@@ -0,0 +1,37 @@
+import type { IOmnichannelRoom } from '@rocket.chat/core-typings';
+import { LivechatRooms } from '@rocket.chat/models';
+
+import { API } from '../../../../../server/api';
+import { canAccessRoomAsync } from '../../../../../server/lib/authorization/canAccessRoom';
+import { requestPdfTranscript } from '../../../lib/omnichannel/requestPdfTranscript';
+
+API.v1.addRoute(
+	'omnichannel/:rid/request-transcript',
+	{ authRequired: true, permissionsRequired: ['request-pdf-transcript'], license: ['livechat-enterprise'] },
+	{
+		async post() {
+			const room = await LivechatRooms.findOneById<Pick<IOmnichannelRoom, '_id' | 'open' | 'v' | 't' | 'pdfTranscriptFileId'>>(
+				this.urlParams.rid,
+				{
+					projection: { _id: 1, open: 1, v: 1, t: 1, pdfTranscriptFileId: 1 },
+				},
+			);
+			if (!room) {
+				throw new Error('error-invalid-room');
+			}
+
+			if (!(await canAccessRoomAsync(room, { _id: this.userId }))) {
+				throw new Error('error-not-allowed');
+			}
+
+			// Flow is as follows:
+			// 1. On Test Mode, call Transcript.workOnPdf directly
+			// 2. On Normal Mode, call QueueWorker.queueWork to queue the work
+			// 3. OmnichannelTranscript.workOnPdf will be called by the worker to generate the transcript
+			// 4. We be happy :)
+			await requestPdfTranscript(room, this.userId);
+
+			return API.v1.success();
+		},
+	},
+);