snapshot of https://github.com/RocketChat/Rocket.Chat.git (develop, 2026-09-16; blobs > 131072B omitted)

apps/meteor/tests/e2e/omnichannel/omnichannel-chat-history.spec.ts

@@ -0,0 +1,98 @@
+import type { Page } from '@playwright/test';
+
+import { createFakeVisitor } from '../../mocks/data';
+import { createAuxContext } from '../fixtures/createAuxContext';
+import { Users } from '../fixtures/userStates';
+import { HomeOmnichannel } from '../page-objects';
+import { OmnichannelLiveChat } from '../page-objects/omnichannel';
+import { test, expect } from '../utils/test';
+
+test.describe('Omnichannel chat history', () => {
+	let poLiveChat: OmnichannelLiveChat;
+	let newVisitor: { email: string; name: string };
+
+	let agent: { page: Page; poHomeOmnichannel: HomeOmnichannel };
+
+	test.beforeAll(async ({ api, browser }) => {
+		newVisitor = createFakeVisitor();
+
+		// Set user user 1 as manager and agent
+		await api.post('/livechat/users/agent', { username: 'user1' });
+		await api.post('/livechat/users/manager', { username: 'user1' });
+
+		const { page } = await createAuxContext(browser, Users.user1);
+		agent = { page, poHomeOmnichannel: new HomeOmnichannel(page) };
+	});
+
+	test.beforeEach(async ({ page, api }) => {
+		poLiveChat = new OmnichannelLiveChat(page, api);
+	});
+
+	test.afterAll(async ({ api }) => {
+		await api.delete('/livechat/users/agent/user1');
+		await api.delete('/livechat/users/manager/user1');
+		await agent.page.close();
+
+		await api.post('/permissions.update', { permissions: [{ _id: 'preview-c-room', roles: ['admin', 'owner', 'moderator', 'user'] }] });
+	});
+
+	test('Receiving a message from visitor', async ({ api }) => {
+		await test.step('Expect send a message as a visitor', async () => {
+			await poLiveChat.goto();
+			await poLiveChat.openLiveChat();
+			await poLiveChat.sendMessage(newVisitor, false);
+			await poLiveChat.onlineAgentMessage.type('this_a_test_message_from_visitor');
+			await poLiveChat.btnSendMessageToOnlineAgent.click();
+		});
+
+		await test.step('Expect to have 1 omnichannel assigned to agent 1', async () => {
+			await agent.poHomeOmnichannel.navbar.openChat(newVisitor.name);
+		});
+
+		await test.step('expect to be able to edit room info', async () => {
+			await agent.poHomeOmnichannel.roomInfo.btnEdit.click();
+			await agent.poHomeOmnichannel.editRoomInfo.inputTopic.fill('any_topic');
+			await agent.poHomeOmnichannel.editRoomInfo.btnSave.click();
+
+			await expect(agent.poHomeOmnichannel.roomInfo.root).toContainText('any_topic');
+		});
+
+		await test.step('Expect to be able to close an omnichannel to conversation', async () => {
+			await agent.poHomeOmnichannel.quickActionsRoomToolbar.closeChat();
+		});
+
+		await test.step('Expect send a message as a visitor again to reopen chat', async () => {
+			await poLiveChat.goto();
+			await poLiveChat.openLiveChat();
+			await poLiveChat.onlineAgentMessage.type('this_a_test_message_from_visitor');
+			await poLiveChat.btnSendMessageToOnlineAgent.click();
+		});
+
+		await test.step('Expect to have 1 omnichannel assigned to agent 1', async () => {
+			await agent.poHomeOmnichannel.navbar.openChat(newVisitor.name);
+		});
+
+		await test.step('Expect to be able to see conversation history', async () => {
+			await agent.poHomeOmnichannel.btnContactInfo.click();
+			await agent.poHomeOmnichannel.contacts.contactInfo.tabHistory.click();
+			await expect(agent.poHomeOmnichannel.contacts.contactInfo.historyItem).toBeVisible();
+
+			await agent.poHomeOmnichannel.contacts.contactInfo.historyItem.click();
+			await expect(agent.poHomeOmnichannel.contacts.contactInfo.historyMessage).toBeVisible();
+		});
+
+		await api.post('/permissions.update', { permissions: [{ _id: 'preview-c-room', roles: [] }] });
+
+		await test.step('Expect agent to see conversation history, but not join room', async () => {
+			await agent.page.reload();
+
+			await agent.poHomeOmnichannel.contacts.contactInfo.historyItem.click();
+			await agent.poHomeOmnichannel.contacts.contactInfo.historyMessage.click();
+			await agent.poHomeOmnichannel.contacts.contactInfo.btnOpenChat.click();
+
+			// Should not show the NoSubscribedRoom.tsx component on livechat rooms
+			await expect(agent.page.locator('div >> text=This conversation is already closed.')).toBeVisible();
+			await expect(agent.page.locator('div >> text="this_a_test_message_from_visitor"')).toBeVisible();
+		});
+	});
+});