snapshot of https://github.com/RocketChat/Rocket.Chat.git (develop, 2026-09-16; blobs > 131072B omitted)

apps/meteor/tests/unit/server/lib/omnichannel/parseTranscriptRequest.spec.ts

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+import { expect } from 'chai';
+import p from 'proxyquire';
+import sinon from 'sinon';
+
+const modelsMock = {
+	Users: {
+		findOneById: sinon.stub(),
+	},
+	LivechatVisitors: {
+		findOneById: sinon.stub(),
+	},
+};
+
+const settingsGetMock = {
+	get: sinon.stub(),
+};
+
+const { parseTranscriptRequest } = p.noCallThru().load('../../../../../server/lib/omnichannel/parseTranscriptRequest', {
+	'@rocket.chat/models': modelsMock,
+	'../../settings': { settings: settingsGetMock },
+});
+
+describe('parseTranscriptRequest', () => {
+	beforeEach(() => {
+		settingsGetMock.get.reset();
+		modelsMock.Users.findOneById.reset();
+		modelsMock.LivechatVisitors.findOneById.reset();
+	});
+
+	it('should return `options` param with no changes when Livechat_enable_transcript setting is true', async () => {
+		settingsGetMock.get.withArgs('Livechat_enable_transcript').returns(true);
+		const options = await parseTranscriptRequest({} as any, {} as any);
+		expect(options).to.be.deep.equal({});
+	});
+
+	it('should return `options` param with no changes when send always is disabled', async () => {
+		settingsGetMock.get.withArgs('Livechat_enable_transcript').returns(false);
+		settingsGetMock.get.withArgs('Livechat_transcript_send_always').returns(false);
+		const options = await parseTranscriptRequest({} as any, {} as any);
+		expect(options).to.be.deep.equal({});
+	});
+
+	it('should return `options` param with no changes when visitor is not provided and its not found on db', async () => {
+		settingsGetMock.get.withArgs('Livechat_enable_transcript').returns(false);
+		settingsGetMock.get.withArgs('Livechat_transcript_send_always').returns(true);
+		modelsMock.LivechatVisitors.findOneById.resolves(null);
+
+		const options = await parseTranscriptRequest({ v: { _id: '123' } } as any, {} as any);
+		expect(options).to.be.deep.equal({});
+	});
+
+	it('should return `options` param with no changes when visitor is passed but no email is found', async () => {
+		settingsGetMock.get.withArgs('Livechat_enable_transcript').returns(false);
+		settingsGetMock.get.withArgs('Livechat_transcript_send_always').returns(true);
+		modelsMock.LivechatVisitors.findOneById.resolves({} as any);
+
+		const options = await parseTranscriptRequest({ v: { _id: '123' } } as any, {} as any, { _id: '123' } as any);
+		expect(options).to.be.deep.equal({});
+	});
+
+	it('should return `options` param with no changes when visitor is fetched from db, but no email is found', async () => {
+		settingsGetMock.get.withArgs('Livechat_enable_transcript').returns(false);
+		settingsGetMock.get.withArgs('Livechat_transcript_send_always').returns(true);
+		modelsMock.LivechatVisitors.findOneById.resolves({} as any);
+
+		const options = await parseTranscriptRequest({ v: { _id: '123' } } as any, {} as any);
+		expect(options).to.be.deep.equal({});
+	});
+
+	it('should return `options` param with no changes when no user is passed, room is not being served and rocketcat is not present', async () => {
+		settingsGetMock.get.withArgs('Livechat_enable_transcript').returns(false);
+		settingsGetMock.get.withArgs('Livechat_transcript_send_always').returns(true);
+		modelsMock.Users.findOneById.resolves(null);
+		modelsMock.LivechatVisitors.findOneById.resolves({ visitorEmails: [{ address: 'abc@rocket.chat' }] } as any);
+
+		const options = await parseTranscriptRequest({ v: { _id: '123' } } as any, {} as any);
+		expect(options).to.be.deep.equal({});
+	});
+
+	it('should return `options` param with `transcriptRequest` key attached when user is passed', async () => {
+		settingsGetMock.get.withArgs('Livechat_enable_transcript').returns(false);
+		settingsGetMock.get.withArgs('Livechat_transcript_send_always').returns(true);
+		modelsMock.LivechatVisitors.findOneById.resolves({ visitorEmails: [{ address: 'abc@rocket.chat' }] } as any);
+
+		const options = await parseTranscriptRequest({ v: { _id: '123' } } as any, {} as any, undefined, { _id: '123' } as any);
+
+		expect(modelsMock.LivechatVisitors.findOneById.getCall(0).firstArg).to.be.equal('123');
+		expect(options).to.have.property('emailTranscript').that.is.an('object');
+		expect(options.emailTranscript.requestData).to.have.property('email', 'abc@rocket.chat');
+		expect(options.emailTranscript.requestData).to.have.property('subject', '');
+		expect(options.emailTranscript.requestData.requestedBy).to.be.deep.equal({ _id: '123' });
+	});
+
+	it('should return `options` param with `transcriptRequest` key attached when no user is passed, but theres an agent serving the room', async () => {
+		settingsGetMock.get.withArgs('Livechat_enable_transcript').returns(false);
+		settingsGetMock.get.withArgs('Livechat_transcript_send_always').returns(true);
+		modelsMock.Users.findOneById.resolves({ _id: '123', username: 'kevsxxx', name: 'Kev' } as any);
+		modelsMock.LivechatVisitors.findOneById.resolves({ visitorEmails: [{ address: 'abc@rocket.chat' }] } as any);
+
+		const options = await parseTranscriptRequest({ v: { _id: '123' }, servedBy: { _id: '123' } } as any, {} as any);
+
+		expect(modelsMock.Users.findOneById.getCall(0).firstArg).to.be.equal('123');
+		expect(options).to.have.property('emailTranscript').that.is.an('object');
+		expect(options.emailTranscript.requestData).to.have.property('email', 'abc@rocket.chat');
+		expect(options.emailTranscript.requestData).to.have.property('subject', '');
+		expect(options.emailTranscript.requestData.requestedBy).to.be.deep.equal({ _id: '123', username: 'kevsxxx', name: 'Kev' });
+	});
+
+	it('should return `options` param with `transcriptRequest` key attached when no user is passed, no agent is serving but rocket.cat is present', async () => {
+		settingsGetMock.get.withArgs('Livechat_enable_transcript').returns(false);
+		settingsGetMock.get.withArgs('Livechat_transcript_send_always').returns(true);
+		modelsMock.Users.findOneById.resolves({ _id: 'rocket.cat', username: 'rocket.cat', name: 'Rocket Cat' } as any);
+		modelsMock.LivechatVisitors.findOneById.resolves({ visitorEmails: [{ address: 'abc@rocket.chat' }] } as any);
+
+		const options = await parseTranscriptRequest({ v: { _id: '123' } } as any, {} as any);
+
+		expect(modelsMock.Users.findOneById.getCall(0).firstArg).to.be.equal('rocket.cat');
+		expect(options).to.have.property('emailTranscript').that.is.an('object');
+		expect(options.emailTranscript.requestData).to.have.property('email', 'abc@rocket.chat');
+		expect(options.emailTranscript.requestData).to.have.property('subject', '');
+		expect(options.emailTranscript.requestData.requestedBy).to.be.deep.equal({
+			_id: 'rocket.cat',
+			username: 'rocket.cat',
+			name: 'Rocket Cat',
+		});
+	});
+});