import type { Page } from '@playwright/test'; import { createFakeVisitor } from '../../mocks/data'; import { IS_EE } from '../config/constants'; import { createAuxContext } from '../fixtures/createAuxContext'; import { Users } from '../fixtures/userStates'; import { HomeChannel } from '../page-objects'; import { OmnichannelLiveChat } from '../page-objects/omnichannel'; import { test, expect } from '../utils/test'; test.describe('omnichannel-transcript', () => { let poLiveChat: OmnichannelLiveChat; let newVisitor: { email: string; name: string }; let agent: { page: Page; poHomeChannel: HomeChannel }; test.beforeAll(async ({ api, browser }) => { newVisitor = createFakeVisitor(); // Set user user 1 as manager and agent await api.post('/livechat/users/agent', { username: 'user1' }); await api.post('/livechat/users/manager', { username: 'user1' }); const { page } = await createAuxContext(browser, Users.user1); agent = { page, poHomeChannel: new HomeChannel(page) }; }); test.beforeEach(async ({ page, api }) => { poLiveChat = new OmnichannelLiveChat(page, api); }); test.afterAll(async ({ api }) => { await api.delete('/livechat/users/agent/user1'); await api.delete('/livechat/users/manager/user1'); await agent.page.close(); }); test('Receiving a message from visitor', async () => { await test.step('Expect send a message as a visitor', async () => { await poLiveChat.goto(); await poLiveChat.openLiveChat(); await poLiveChat.sendMessage(newVisitor, false); await poLiveChat.onlineAgentMessage.type('this_a_test_message_from_visitor'); await poLiveChat.btnSendMessageToOnlineAgent.click(); }); await test.step('Expect to have 1 omnichannel assigned to agent 1', async () => { await agent.poHomeChannel.navbar.openChat(newVisitor.name); }); await test.step('Expect to be able to send transcript to email', async () => { await agent.poHomeChannel.content.btnSendTranscript.click(); await agent.poHomeChannel.content.btnSendTranscriptToEmail.click(); await agent.poHomeChannel.content.btnModalConfirm.click(); await agent.poHomeChannel.toastMessage.waitForDisplay(); }); await test.step('Expect to be not able send transcript as PDF', async () => { test.skip(!IS_EE, 'Enterprise Only'); await agent.poHomeChannel.content.btnSendTranscript.click(); await agent.poHomeChannel.content.btnSendTranscriptAsPDF.hover(); await expect(agent.poHomeChannel.content.btnSendTranscriptAsPDF).toHaveAttribute('aria-disabled', 'true'); }); }); });