import type { ILivechatVisitor } from '@rocket.chat/core-typings'; import { expect } from 'chai'; import { before, afterEach, after, describe, it } from 'mocha'; import moment from 'moment'; import { api, getCredentials, request, credentials } from '../../../data/api-data'; import { createVisitor, createLivechatRoom, createAgent, makeAgentAvailable, sendAgentMessage, getLivechatRoomInfo, fetchInquiry, closeOmnichannelRoom, deleteVisitor, } from '../../../data/livechat/rooms'; describe('MAC', () => { before((done) => getCredentials(done)); before(async () => { await createAgent(); await makeAgentAvailable(); }); describe('MAC rooms', () => { let visitor: ILivechatVisitor; let multipleContactsVisitor: ILivechatVisitor; afterEach(() => deleteVisitor(visitor.token)); after(() => deleteVisitor(multipleContactsVisitor.token)); it('Should create an innactive room and contact by default', async () => { visitor = await createVisitor(); const room = await createLivechatRoom(visitor.token); expect(room).to.be.an('object'); expect(room.v.activity).to.be.undefined; }); it('Should create an innactive contact by default', async () => { visitor = await createVisitor(); const room = await createLivechatRoom(visitor.token); const res = await request.get(api(`omnichannel/contacts.get`)).set(credentials).query({ contactId: room.contactId }); expect(res.body.contact.channels[0].visitor.visitorId).to.be.equal(visitor._id); expect(res.body.contact).not.to.have.property('activity'); }); it('should mark room as active when agent sends a message', async () => { visitor = await createVisitor(); const room = await createLivechatRoom(visitor.token); await sendAgentMessage(room._id); const updatedRoom = await getLivechatRoomInfo(room._id); expect(updatedRoom).to.have.nested.property('v.activity').and.to.be.an('array'); }); it('should mark contact as active when agent sends a message', async () => { multipleContactsVisitor = await createVisitor(); const room = await createLivechatRoom(multipleContactsVisitor.token); await sendAgentMessage(room._id); const res = await request.get(api(`omnichannel/contacts.get`)).set(credentials).query({ contactId: room.contactId }); expect(res.body.contact.channels[0].visitor.visitorId).to.be.equal(multipleContactsVisitor._id); expect(res.body.contact).to.have.property('activity').that.is.an('array').with.lengthOf(1); expect(res.body.contact.activity[0]).to.equal(moment.utc().format('YYYY-MM')); }); it('should mark multiple rooms as active when they come from same contact after an agent sends a message', async () => { const room = await createLivechatRoom(multipleContactsVisitor.token); await sendAgentMessage(room._id); const updatedRoom = await getLivechatRoomInfo(room._id); expect(updatedRoom).to.have.nested.property('v.activity').and.to.be.an('array'); await closeOmnichannelRoom(room._id); }); it('should keep contact active when reusing it and an agent response is received', async () => { const room = await createLivechatRoom(multipleContactsVisitor.token); await sendAgentMessage(room._id); const res = await request.get(api(`omnichannel/contacts.get`)).set(credentials).query({ contactId: room.contactId }); expect(res.body.contact.channels[0].visitor.visitorId).to.be.equal(multipleContactsVisitor._id); expect(res.body.contact).to.have.property('activity').that.is.an('array').with.lengthOf(1); expect(res.body.contact.activity[0]).to.equal(moment.utc().format('YYYY-MM')); await closeOmnichannelRoom(room._id); }); it('should mark room as active when it comes from same contact on same period, even without agent interaction', async () => { const room = await createLivechatRoom(multipleContactsVisitor.token); expect(room).to.have.nested.property('v.activity').and.to.be.an('array'); expect(room.v.activity?.includes(moment.utc().format('YYYY-MM'))).to.be.true; await closeOmnichannelRoom(room._id); }); it('should mark an inquiry as active when it comes from same contact on same period, even without agent interaction', async () => { const room = await createLivechatRoom(multipleContactsVisitor.token); const inquiry = await fetchInquiry(room._id); expect(inquiry).to.have.nested.property('v.activity').and.to.be.an('array'); expect(inquiry.v.activity?.includes(moment.utc().format('YYYY-MM'))).to.be.true; expect(room.v.activity?.includes(moment.utc().format('YYYY-MM'))).to.be.true; await closeOmnichannelRoom(room._id); }); it('contact should be marked as active for period', async () => { visitor = await createVisitor(); const room = await createLivechatRoom(visitor.token); await sendAgentMessage(room._id); const res = await request.get(api(`omnichannel/contacts.get`)).set(credentials).query({ contactId: room.contactId }); expect(res.status).to.be.equal(200); expect(res.body).to.have.property('success', true); expect(res.body).to.have.nested.property('contact').and.to.be.an('object'); expect(res.body.contact.channels).to.be.an('array').with.lengthOf(1); expect(res.body.contact.channels[0].name).to.be.equal('api'); expect(res.body.contact.channels[0].visitor.visitorId).to.be.equal(visitor._id); expect(res.body.contact).to.have.nested.property('activity').and.to.be.an('array').with.lengthOf(1); expect(res.body.contact.activity[0]).to.equal(moment.utc().format('YYYY-MM')); await closeOmnichannelRoom(room._id); }); }); });