upstream-rocketchat/apps/meteor/tests/e2e/omnichannel/omnichannel-triggers-open-by-visitor.spec.ts

import type { Page } from '@playwright/test';

import { createFakeVisitor } from '../../mocks/data';
import { createAuxContext } from '../fixtures/createAuxContext';
import { Users } from '../fixtures/userStates';
import { HomeOmnichannel } from '../page-objects';
import { OmnichannelLiveChat } from '../page-objects/omnichannel';
import { test, expect } from '../utils/test';

test.use({ storageState: Users.admin.state });
test.describe('OC - Livechat Triggers - Open by Visitor', () => {
	let poLiveChat: OmnichannelLiveChat;
	let newVisitor: { email: string; name: string };
	let agent: { page: Page; poHomeOmnichannel: HomeOmnichannel };

	test.beforeAll(async ({ api, browser }) => {
		newVisitor = createFakeVisitor();

		const requests = await Promise.all([
			api.post('/livechat/users/agent', { username: 'user1' }),
			api.post('/livechat/users/manager', { username: 'user1' }),
			api.post(
				'/livechat/triggers',

				{
					name: 'open',
					description: '',
					enabled: true,
					runOnce: false,
					conditions: [
						{
							name: 'chat-opened-by-visitor',
							value: '',
						},
					],
					actions: [
						{
							name: 'send-message',
							params: {
								name: '',
								msg: 'This is a trigger message open by visitor',
								sender: 'queue',
							},
						},
					],
				},
			),
		]);

		requests.every((e) => expect(e.status()).toBe(200));

		const { page } = await createAuxContext(browser, Users.user1, '/');
		agent = { page, poHomeOmnichannel: new HomeOmnichannel(page) };
	});

	test.beforeEach(async ({ page, api }) => {
		poLiveChat = new OmnichannelLiveChat(page, api);
		await poLiveChat.goto();
	});

	test.afterAll(async ({ api }) => {
		const ids = (await (await api.get('/livechat/triggers')).json()).triggers.map(
			(trigger: { _id: string }) => trigger._id,
		) as unknown as string[];

		await Promise.all(ids.map((id) => api.delete(`/livechat/triggers/${id}`)));

		await Promise.all([
			api.delete('/livechat/users/agent/user1'),
			api.delete('/livechat/users/manager/user1'),
			api.post('/settings/Livechat_clear_local_storage_when_chat_ended', { value: false }),
		]);
		await agent.page.close();
	});

	test('OC - Livechat Triggers - after the visitor opens the chat the trigger message should not be visible neither after a page reload', async () => {
		await poLiveChat.openLiveChat();

		await expect(poLiveChat.txtChatMessage('This is a trigger message open by visitor')).toBeVisible();

		await poLiveChat.btnChatNow.click();
		await poLiveChat.sendMessage(newVisitor, false);

		await poLiveChat.onlineAgentMessage.type('this_a_test_message_from_visitor');
		await poLiveChat.btnSendMessageToOnlineAgent.click();

		await expect(poLiveChat.txtChatMessage('this_a_test_message_from_visitor')).toBeVisible();

		await poLiveChat.page.reload();

		// if the request took too long, the loadMessage cleans triggers, but if the fetch is fast enough, the trigger message will be visible
		await poLiveChat.page.waitForRequest(/livechat\/messages.history/);

		await poLiveChat.openLiveChat();
		await expect(poLiveChat.txtChatMessage('This is a trigger message open by visitor')).not.toBeVisible();
		await expect(poLiveChat.txtChatMessage('this_a_test_message_from_visitor')).toBeVisible();
	});
});