snapshot of https://github.com/twentyhq/twenty.git (main, 2026-09-17; blobs > 131072B omitted)

packages/twenty-docs/user-guide/ai/how-tos/ai-faq.mdx

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+---
+title: AI FAQ
+description: Frequently asked questions about AI features in Twenty.
+---
+
+<AccordionGroup>
+
+  <Accordion title="What AI capabilities are available?">
+    Two main capabilities of AI are:
+
+    1. **AI Chatbot**: A context-aware assistant that can access your Twenty data and help you with queries
+    2. **AI Agents in Workflows**: Intelligent automation that can process data, make decisions, and execute tasks within your workflows
+  </Accordion>
+
+  <Accordion title="Do AI agents have access to all my data?">
+    AI agents operate under the permission system. You can assign specific roles to AI agents under **Settings → Members → Roles**, giving you full control over what data they can access and what actions they can perform.
+  </Accordion>
+
+  <Accordion title="How do AI credits work?">
+    AI actions consume workflow credits based on the complexity of the task and the AI model used.
+  </Accordion>
+
+  <Accordion title="Can I use my own AI models?">
+    On cloud, you can use only AI models provided by Twenty. On your self-hosted instance, you can use your own AI models after obtaining an Organization license.
+  </Accordion>
+
+  <Accordion title="I don't see a role I assigned to an AI agent, where is it?">
+    By default, the Roles list is filtered to roles assignable to workspace members. If a role is assignable only to AI agents, you need to change the filter to include AI-agent roles.
+  </Accordion>
+
+</AccordionGroup>
+