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59 lines
2.5 KiB
Plaintext
59 lines
2.5 KiB
Plaintext
---
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title: Importierte E-Mails begrenzen
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description: Steuern Sie, welche E-Mails in Twenty importiert werden.
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---
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## Übersicht
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Standardmäßig synchronisiert Twenty alle externen E-Mails aus Ihrem verbundenen Postfach. Sie können den Import mithilfe der **Ordnerauswahl** und der **Sichtbarkeitseinstellungen** begrenzen.
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## Methode 1: Ordnerauswahl (Empfohlen)
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Bestimmen Sie, welche E-Mail-Ordner mit Twenty synchronisiert werden:
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1. Gehen Sie zu **Einstellungen → Konten**
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2. Wählen Sie Ihr verbundenes E-Mail-Konto aus
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3. Wählen Sie, welche Ordner synchronisiert werden sollen:
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| Ordner | Beschreibung |
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| ----------------------------- | ------------------------------------------ |
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| **Posteingang** | Primäre eingehende E-Mails |
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| **Gesendet** | Ausgehende E-Mails, die Sie gesendet haben |
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| **Archiv** | Archivierte Nachrichten |
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| **Benutzerdefinierte Ordner** | Beliebige spezifische Ordner Ihrer Wahl |
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4. Schließen Sie Ordner aus, die Sie nicht synchronisieren möchten (Spam, Papierkorb, persönliche Ordner)
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<Note>Damit haben Sie genaue Kontrolle darüber, welche E-Mails in Ihrem CRM erscheinen, ohne alles zu synchronisieren.</Note>
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## Methode 2: Einstellungen zur automatischen Kontakterstellung
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Steuern Sie, wann aus E-Mails Kontakte erstellt werden:
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1. Gehen Sie zu **Einstellungen → Konten**
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2. Wählen Sie Ihr verbundenes Postfach aus
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3. Wählen Sie eine Option:
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* **Deaktiviert**: Es werden keine Kontakte erstellt, E-Mails werden jedoch weiterhin mit bestehenden Kontakten synchronisiert
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* **Gesendet & Empfangen**: Erstellt Kontakte aus allen externen E-Mails
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* **Nur Gesendet**: Erstellt Kontakte nur aus E-Mails, die Sie senden
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## Interne E-Mails
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Nachrichten zwischen Kolleginnen und Kollegen (gleiche Domain) können in Twenty synchronisiert werden:
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1. Gehen Sie zu **Einstellungen → Allgemein → Sicherheit**
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2. Schalten Sie **Interne E-Mails synchronisieren** ein/aus
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<Note>Standardmäßig ist diese Option deaktiviert.</Note>
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## Was stets ausgeschlossen ist
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Diese E-Mails werden unabhängig von den Einstellungen nie synchronisiert:
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* **Gruppen-E-Mails**: Verteilerlisten und Gruppennachrichten
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* **Spam/Papierkorb**: Systemordner sind in der Regel ausgeschlossen
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## Wichtiger Hinweis
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<Note>Wir stellen noch keine CC-E-Mail-Adresse für selektives Synchronisieren bereit. Verwenden Sie die oben genannte Ordnerauswahl, um das gleiche Maß an Kontrolle zu erreichen.</Note>
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