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59 lines
2.4 KiB
Plaintext
59 lines
2.4 KiB
Plaintext
---
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title: Email Limite Importate
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description: Controlla quali email vengono importate in Twenty.
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---
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## Panoramica
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Per impostazione predefinita, Twenty sincronizza tutte le email esterne dalla tua casella di posta collegata. Puoi limitare ciò che viene importato utilizzando la **selezione delle cartelle** e le **impostazioni di visibilità**.
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## Metodo 1: Selezione delle cartelle (consigliato)
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Controlla quali cartelle email sincronizzano con Twenty:
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1. Vai su **Impostazioni → Account**
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2. Seleziona il tuo account email collegato
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3. Scegli quali cartelle sincronizzare:
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| Cartella | Descrizione |
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| --------------------------- | ----------------------------------------- |
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| **Posta in arrivo** | Email in arrivo principali |
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| **Posta inviata** | Email in uscita che hai inviato |
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| **Archivio** | Messaggi archiviati |
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| **Cartelle personalizzate** | Qualsiasi cartella specifica che desideri |
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4. Escludi le cartelle che non vuoi sincronizzare (Spam, Cestino, cartelle personali)
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<Note>Questo ti offre un controllo preciso su quali email compaiono nel tuo CRM senza sincronizzare tutto.</Note>
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## Metodo 2: Impostazioni per la creazione automatica dei contatti
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Controlla quando i contatti vengono creati dalle email:
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1. Vai a **Impostazioni → Account**
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2. Seleziona la tua casella di posta collegata
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3. Scegli un'opzione:
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* **Disattivato**: Non vengono creati contatti, ma le email si sincronizzano comunque con i contatti esistenti
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* **Inviati e ricevuti**: Crea contatti da tutte le email esterne
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* **Solo inviati**: Crea contatti solo dalle email che invii
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## Email interne
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I messaggi tra colleghi (stesso dominio) possono essere sincronizzati in Twenty:
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1. Vai a **Impostazioni → Generale → Sicurezza**
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2. Attiva/disattiva **Sincronizza email interne**
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<Note>Per impostazione predefinita, questa opzione è disattivata.</Note>
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## Cosa viene sempre escluso
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Queste email non vengono mai sincronizzate, indipendentemente dalle impostazioni:
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* **Email di gruppo**: Liste di distribuzione e messaggi di gruppo
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* **Spam/Cestino**: Le cartelle di sistema sono generalmente escluse
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## Nota importante
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<Note>Al momento non forniamo ancora un indirizzo email di CC per la sincronizzazione selettiva. Usa la funzione di selezione delle cartelle sopra per ottenere lo stesso livello di controllo.</Note>
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