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---
title: 术语表
description: 了解 Twenty 使用的基本术语。
---
## 接口
API(应用程序接口)允许您将 Twenty 与其他软件系统连接并构建自定义集成。
## 应用
应用是以代码构建的自定义扩展,可定义数据模型和逻辑函数。 它使开发者能够创建可复用的自定义内容,并可部署到多个工作区。
## 代码操作
代码操作是工作流步骤,允许你编写自定义 JavaScript 来转换数据、进行计算,或执行内置操作无法实现的复杂逻辑。
## 命令菜单
命令菜单是一个快速访问界面(在 Mac 上用 `Cmd + K` 打开,Windows 上用 `Ctrl + K` 打开),可以让您执行操作、创建记录并高效地导航您的工作区。
## 公司与人员
CRM 有两种基本类型的记录:
* `公司` 表示一个企业或组织。
* `人员` 代表您的公司当前和潜在的客户。
## 自定义字段
自定义字段是您创建的数据字段,用于捕获特定于您的业务需求和流程的信息。
## 数据模型
数据模型是定义信息在您的 CRM 中如何组织的结构,包括哪些对象存在、它们的属性(字段)以及它们如何相互关联。
## 收藏夹
收藏是你标记用于快速访问的记录,会显示在侧边栏,便于即时导航到重要数据。
## 字段
字段是指为某个实体存储特定数据的特定区域。
## 迭代器
迭代器是一种工作流操作,用于遍历项目数组,并为列表中的每个项目执行后续操作。
## 看板
`看板` 是一种使用卡片和列来跟踪业务流程的可视化方法。 每一列代表您的流程中的一个阶段(例如:新建、进行中、赢得、失去),您可以随着进度将记录在这些阶段中移动。
## 对象
对象是一种数据结构,表示 CRM 中的特定类型的实体(如人员、公司或机会)。 对象可以是标准的(内置)或自定义的(由您创建)。
## 机会
在 Twenty CRM 中,机会是与帐户或联系人潜在的交易或销售。
## 记录
记录是对象的实例,就像一个特定的帐户或联系人。
## 关系字段
关系字段在不同对象之间创建连接,允许您将记录链接在一起(例如连接一个人到一个公司)。
## 标准字段
标准字段是默认附带对象的预构建数据字段,并在所有工作空间中提供常见功能。
## 任务
在 Twenty CRM 中,任务是与联系人、帐户或机会相关的分配活动。
## 触发器
触发器是工作流的起点——用于启动自动化的事件或条件。 示例包括记录创建、记录更新、Webhook 或预定时间。
## 视图
您可以使用视图自定义记录的显示,为每个视图设置不同的过滤器、布局和排序选项。
## 更新或插入
更新或插入是一种将“更新”和“插入”合并的操作——如果找到匹配项,则更新现有记录;如果没有匹配,则创建新记录。
## Webhooks
Webhook 是在特定事件发生时从 Twenty 发送到其他应用的自动消息,实现实时数据同步。
## 工作流
工作流是基于特定条件触发动作的自动化过程,帮助您自动化重复性任务和业务流程。
## 工作区
一个 `工作区` 通常代表使用 Twenty 的公司。 它保存您和您的团队成员添加到 Twenty 的所有记录和数据。
它有一个单一的域名,通常是您公司用于员工电子邮件地址的域名。
## 工作区成员
工作区成员是您的团队中有权访问您的工作区的 Twenty 用户。 他们可以被指定为记录的所有者或被分配人。