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51 lines
2.0 KiB
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51 lines
2.0 KiB
Plaintext
---
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title: Can I Send Emails from Twenty?
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description: Information about sending emails directly from Twenty.
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---
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## Current Status
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Twenty's email integration is designed to **sync and display** your email history as well as compose and send emails.
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When you view an email thread on a record page and click **Reply**, you're able to directly compose and send an email.
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## How to send a message from Twenty
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Prerequisite: a connected mail account with the ability to send emails
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1. Open the Command menu with the **Ctrl+K** or **Cmd+K** shortcut
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2. Click the "Compose email" option
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3. Choose recipients, add subject, body and attachments to your email
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4. Click the "Send" button to send the email
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## What You Can Do Today
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- **View email history** on People, Companies, and Opportunities records
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- **Read full email threads** with contacts in your CRM
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- **Track communication context** alongside calendar events
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- **Auto-create contacts** from email interactions
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- **Reply via redirect** — click Reply to jump to your mailbox
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## Sending Emails via Workflows
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You **can send emails automatically using workflows**. This is useful for:
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- Automated follow-ups
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- Notifications to contacts
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- Triggered communications based on record changes
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Emails sent via workflows go through your connected mailbox account.
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→ Learn about the [Send Email action](/user-guide/workflows/capabilities/workflow-actions#send-email)
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## Email Sequences and Newsletters
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For email sequences and newsletters, we recommend using workflows to connect Twenty to a dedicated email marketing tool.
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<Warning>
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Mass emails should not be sent directly from your mailbox to protect your domain reputation. Use a dedicated tool for bulk communications.
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</Warning>
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→ See [How to send emails from workflows](/user-guide/workflows/capabilities/send-emails-from-workflows) for setup instructions
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## Future Plans
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Native email composition from within Twenty is on our roadmap. Join our [GitHub discussions](https://github.com/twentyhq/twenty/discussions) to share your use case and help prioritize this feature.
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