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---
title: Widget FAQ
description: Common questions and error messages explained.
---
<AccordionGroup>
<Accordion title="How do I show percentages instead of counts?">
Three options:
- **Percent empty/not empty**: Under Data on display, select Percent empty or Percent not empty
- **Ratio**: For Select or Checkbox fields, enable Ratio to show a specific option as a percentage of all records
- **Suffix**: For aggregate charts, add `%` as a Suffix in Style settings
</Accordion>
<Accordion title="What's the difference between grouped and stacked bars?">
When using **Group by**, you can display series two ways:
- **Grouped**: Bars side by side—best for comparing exact values
- **Stacked**: Bars on top of each other—best for showing composition
Toggle **Stacked** in Style settings to switch.
</Accordion>
<Accordion title="Why can't I see Sum or Average options?">
Available operations depend on **field type**:
- **Number fields**: Sum, Average, Min, Max
- **Date fields**: Earliest, Latest (aggregate charts only)
- **Checkbox fields**: Count true, Count false
If you don't see an option, check that you've selected a compatible field type.
</Accordion>
<Accordion title="Why are some settings grayed out or missing?">
Many settings only appear when prerequisites are met:
- **Date granularity**: Select a date field first
- **Group by, Legend, Stacked**: Set Source first
- **Legend, Stacked toggles**: Set Group by first
If a setting is missing, configure its prerequisite first.
</Accordion>
<Accordion title="What does 'No data' mean?">
The chart found no records matching your configuration.
**To fix:** Remove or adjust filters, verify you selected the correct Source object, or check that records exist for your date range.
</Accordion>
<Accordion title="What does 'Invalid configuration' mean?">
A required setting is missing or incompatible.
**To fix:** Ensure Source is set, Data on display is configured, and any required grouping fields are selected.
</Accordion>
<Accordion title="What does 'Undisplayed data' mean?">
Your data exceeds display limits (100 bars, 100 data points, or 100 slices).
**To fix:** Add filters to narrow your data, or change date granularity from Day to Week or Month.
</Accordion>
<Accordion title="Why is one axis showing no data?">
The selected field has no values for the records in your filter, or the field type doesn't match the expected data.
**To fix:** Try a different field, or check that records have values for the selected field.
</Accordion>
</AccordionGroup>