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121 lines
4.1 KiB
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---
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title: Configura un pipeline de ventas
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description: Configura tu pipeline de ventas para hacer seguimiento de las oportunidades a lo largo de las etapas.
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---
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import { VimeoEmbed } from '/snippets/vimeo-embed.mdx';
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Un pipeline de ventas en Twenty es una vista Kanban de tu objeto Oportunidades, donde cada columna representa una etapa de tu proceso de ventas.
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## Paso 1: Configura tus etapas
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Las etapas se definen en el campo **Stage** del objeto Oportunidades.
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1. Ve a **Configuración → Modelo de datos**
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2. Selecciona **Oportunidades**
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3. Busca y haz clic en el campo **Stage**
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4. Agrega, elimina o renombra etapas para que coincidan con tu proceso
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<VimeoEmbed videoId="927890428" title="Demostración en video" />
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### Etapas recomendadas
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| Etapa | Propósito |
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| ------------------- | ----------------------------------------- |
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| **Nuevo** | Oportunidades nuevas recién identificadas |
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| **Calificado** | Confirmadas como buen ajuste |
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| **Reunión** | En conversaciones activas |
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| **Propuesta** | Propuesta enviada |
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| **Negociación** | Trabajando en las condiciones |
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| **Cerrado ganado** | Negocio ganado |
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| **Cerrado perdido** | Negocio perdido |
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<Note>
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**5-7 stages es óptimo.** Demasiadas etapas hacen que el pipeline sea difícil de escanear; muy pocas pierden visibilidad en el progreso de la operación.
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</Note>
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## Paso 2: Crea una vista de pipeline
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1. Ve a **Oportunidades**
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2. Haz clic en el menú desplegable de la vista → **+ Agregar vista**
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3. Ponle el nombre "Sales Pipeline"
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4. Haz clic en **Crear**
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5. Abre **Opciones** y selecciona **Kanban** como diseño
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La vista usa automáticamente el campo Stage para las columnas.
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## Paso 3: Configura tu vista
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### Mostrar campos clave
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1. Haz clic en **Opciones → Campos**
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2. Busca campos en la sección "Campos ocultos"
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3. Haz clic en el **icono de ojo** para mostrar: Empresa, Importe, Fecha de cierre, Propietario
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### Activa las agregaciones
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Muestra los totales en la parte superior de cada columna:
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1. Haz clic en el número que se muestra junto al nombre de una etapa en la parte superior de una columna
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2. Selecciona el tipo de agregación (Conteo, Suma, Promedio, etc.)
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3. Elige el campo a agregar (p. ej., Importe)
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**Ejemplo:** Muestra el valor total de los acuerdos por etapa agregando el campo Importe con Suma.
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### Usar vista compacta (opcional)
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Para una vista general con contenido mínimo en las tarjetas:
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1. Haz clic en **Opciones**
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2. Activa la opción de **Vista compacta**
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## Paso 4: Crea vistas personales y del equipo
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### "Mi pipeline"
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* **Filtro**: Propietario = Yo
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* **Visibilidad**: No listada (vista personal)
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### "Pipeline del equipo"
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* **Filtro**: Ninguno (mostrar todo)
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* **Visibilidad**: Espacio de trabajo (vista compartida)
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### "Cierres de este mes"
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* **Tipo**: Tabla
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* **Filtro**: Fecha de cierre = Este mes, Etapa ≠ Cerrado ganado, Etapa ≠ Cerrado perdido
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* **Orden**: Fecha de cierre ascendente
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## Trabajando con Oportunidades
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### Crear Oportunidades
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* Haz clic en **+ Nuevo** en la vista de Oportunidades
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* O haz clic en **+** en la columna de una etapa específica
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### Moverse por las etapas
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Arrastra y suelta las tarjetas de oportunidad entre columnas para actualizar su etapa.
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<VimeoEmbed videoId="927888627" title="Demostración en video" />
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## Mejores prácticas
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### Higiene del pipeline
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* Actualiza los acuerdos a diario conforme avancen
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* Mueve o cierra los acuerdos estancados con prontitud
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* Mantén realistas las fechas de cierre
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### Disciplina de las etapas
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* Define criterios claros para cada etapa
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* Mueve los acuerdos con prontitud cuando se cumplan los criterios
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* No dejes que los acuerdos permanezcan demasiado tiempo en las etapas
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## Relacionado
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* [Vistas Kanban](/l/es/user-guide/views-pipelines/capabilities/kanban-views) — agregaciones y vista compacta
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* [Filtros y ordenación](/l/es/user-guide/views-pipelines/capabilities/filters-and-sorting) — creación de vistas filtradas
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