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54 lines
2.7 KiB
Plaintext
54 lines
2.7 KiB
Plaintext
---
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title: Puis-je envoyer des e-mails depuis Twenty ?
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description: Informations sur l'envoi d'e-mails directement depuis Twenty.
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---
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## État actuel
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L'intégration d'e-mails de Twenty est conçue pour **synchroniser et afficher** votre historique d'e-mails ainsi que pour rédiger et envoyer des e-mails.
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Lorsque vous consultez un fil de discussion d'e-mails sur une page d'enregistrement et cliquez sur **Répondre**, vous pouvez directement rédiger et envoyer un e-mail.
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## Comment envoyer un message depuis Twenty
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Pré-requis : un compte de messagerie connecté avec la possibilité d'envoyer des e-mails
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1. Ouvrez le menu Commande avec le raccourci **Ctrl+K** ou **Cmd+K**
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2. Cliquez sur l'option "Composer un e-mail"
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3. Choisissez les destinataires, ajoutez le sujet, le corps et les pièces jointes à votre adresse e-mail
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4. Cliquez sur le bouton "Envoyer" pour envoyer l'e-mail
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## Ce que vous pouvez faire aujourd'hui
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* **Afficher l'historique des e-mails** sur les fiches Personnes, Entreprises et Opportunités
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* **Lire des fils d'e-mails complets** avec des contacts dans votre CRM
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* **Suivre le contexte des communications** en parallèle des événements du calendrier
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* **Créer automatiquement des contacts** à partir des interactions par e-mail
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* **Répondre via redirection** — cliquez sur Répondre pour accéder à votre boîte de réception
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## Envoi d'e-mails via les workflows
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Vous **pouvez envoyer des e-mails automatiquement en utilisant des workflows**. C'est utile pour :
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* Relances automatisées
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* Notifications aux contacts
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* Communications déclenchées en fonction des modifications des enregistrements
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Les e-mails envoyés via les workflows transitent par votre compte de messagerie connecté.
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→ En savoir plus sur l'[action Envoyer un e-mail](/l/fr/user-guide/workflows/capabilities/workflow-actions#send-email)
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## Séquences d'e-mails et newsletters
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Pour les séquences d'e-mails et les newsletters, nous recommandons d'utiliser des workflows pour connecter Twenty à un outil dédié de marketing par e-mail.
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<Warning>
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Les envois d'e-mails en masse ne doivent pas être effectués directement depuis votre boîte de réception afin de protéger la réputation de votre domaine. Utilisez un outil dédié pour les communications en masse.
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</Warning>
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→ Voir [Comment envoyer des e-mails depuis des workflows](/l/fr/user-guide/workflows/capabilities/send-emails-from-workflows) pour les instructions de configuration
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## Plans à venir
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La rédaction native d'e-mails depuis Twenty figure sur notre feuille de route. Rejoignez nos [discussions GitHub](https://github.com/twentyhq/twenty/discussions) pour partager votre cas d'utilisation et aider à prioriser cette fonctionnalité.
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