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43 lines
2.1 KiB
Plaintext
43 lines
2.1 KiB
Plaintext
---
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title: Connecter plusieurs boîtes aux lettres par utilisateur
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description: Connectez plusieurs comptes e-mail pour un seul utilisateur.
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---
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## Vue d'ensemble
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Twenty prend en charge **un nombre illimité de comptes e-mail par utilisateur**. C'est utile si vous gérez plusieurs boîtes de réception, par exemple :
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* E-mail professionnel individuel + boîte de réception d'équipe partagée
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* Plusieurs adresses e-mail destinées aux clients
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* Différents comptes e-mail pour différents rôles
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## Comment ajouter plusieurs boîtes aux lettres
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1. Allez dans **Paramètres → Comptes**
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2. Cliquez sur **Ajouter un compte**
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3. Connectez un compte Google ou Microsoft supplémentaire ou tout autre fournisseur de messagerie prenant en charge les protocoles IMAP/SMTP
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4. Configurez les paramètres de synchronisation pour cette boîte aux lettres
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5. Répétez l'opération pour chaque boîte aux lettres que vous souhaitez connecter
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## Gestion de plusieurs comptes
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Chaque boîte aux lettres connectée possède ses propres paramètres :
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* **Visibilité des e-mails** : Choisissez ce que les membres de l'équipe peuvent voir
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* **Création automatique de contacts** : Activer/désactiver par boîte aux lettres
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* **Sélection des dossiers** : Choisissez quels dossiers synchroniser
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## Comment les e-mails apparaissent
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Les e-mails de toutes vos boîtes aux lettres connectées sont synchronisés avec Twenty et apparaissent dans :
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* **Fiches Personnes** : Selon l'adresse e-mail du contact
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* **Fiches Entreprises** : Selon le domaine de l'e-mail
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* **Opportunités** : Selon l'entreprise liée
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<Note>Chaque e-mail indique depuis quelle boîte aux lettres il a été envoyé ou dans laquelle il a été reçu, afin que vous puissiez suivre quel compte a été utilisé pour chaque communication.</Note>
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## Notes importantes
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<Warning>Seules de véritables boîtes aux lettres peuvent être connectées. Les alias d'e-mail qui redirigent vers une autre boîte aux lettres ne peuvent pas être connectés séparément — ils se synchroniseront via la boîte aux lettres principale.</Warning>
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