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3.0 KiB
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77 lines
3.0 KiB
Plaintext
---
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title: Gestion des erreurs et validation
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description: Examinez et corrigez les erreurs d'importation directement dans l'interface avant de confirmer.
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---
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import { VimeoEmbed } from '/snippets/vimeo-embed.mdx';
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## Validation préalable à l'importation
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Après avoir téléversé votre fichier et fait la correspondance des champs, Twenty valide vos données **avant** l'importation. Cela vous permet de détecter et de corriger les erreurs sans affecter vos données existantes.
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## Comment ça marche
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1. **Téléversez** votre fichier CSV
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2. **Faites correspondre** vos colonnes aux champs de Twenty
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3. **Passez en revue** les erreurs potentielles mises en évidence en jaune
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4. **Corrigez les erreurs** directement dans l'interface
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5. **Confirmez** l'importation
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<VimeoEmbed videoId="1145273857" title="Démonstration vidéo" />
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## Affichage des erreurs
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Les lignes présentant des problèmes sont mises en évidence en **jaune**. Vous pouvez :
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* **Modifiez la cellule directement** pour corriger l'erreur
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* **Supprimez la ligne** pour l'ignorer complètement
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Cette modification en ligne vous fait gagner du temps — inutile de revenir à votre feuille de calcul, de corriger les erreurs et de téléverser à nouveau.
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## Types d'erreurs courants
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### Valeurs en double
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**Cause** : Un champ unique (email, domaine) existe déjà dans Twenty ou apparaît deux fois dans votre fichier.
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**Correctif** :
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* Modifiez la valeur en double dans l'interface d'importation
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* Supprimez l'une des lignes en double
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Voir [Contraintes d'unicité](/l/fr/user-guide/data-migration/capabilities/uniqueness-constraints) pour plus de détails sur la façon dont l'unicité est appliquée.
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### Format invalide
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**Cause** : Les données ne correspondent pas au format attendu (p. ex., email invalide, format de date incorrect).
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**Correctif** : Modifiez la cellule pour utiliser le format correct.
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Voir [Correspondance des champs](/l/fr/user-guide/data-migration/capabilities/field-mapping) pour le format attendu de chaque type de champ.
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### Champs obligatoires manquants
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**Cause** : Un champ obligatoire est vide.
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**Correctif** : Saisissez une valeur dans le champ obligatoire ou supprimez la ligne.
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### Relation introuvable
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**Cause** : L'enregistrement référencé n'existe pas (p. ex., un domaine d'entreprise qui n'a pas été importé).
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**Correctif** :
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* Importez d'abord les enregistrements parents
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* Ou corrigez la valeur de référence
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Voir [Importation des relations](/l/fr/user-guide/data-migration/capabilities/import-relations) pour l'ordre d'importation correct et la manière de lier les enregistrements.
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## Conseils pour réduire les erreurs
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1. **Téléchargez le modèle** pour voir le format attendu avant d'importer votre fichier
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2. **Nettoyez vos données** d'abord dans votre feuille de calcul
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3. **Importez les fichiers dans le bon ordre** pour importer les relations (Entreprises → Personnes → Opportunités)
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4. **Testez avec de petits lots** avant l'importation complète
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5. **Vérifiez les doublons** avant de téléverser
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6. **Limiter chaque fichier à 10 000 enregistrements**
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