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This commit is contained in:
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templates/corporate/case-studies/mixxx-case-study.md
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templates/corporate/case-studies/mixxx-case-study.md
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[Mixxx](https://mixxx.org/) is open-source DJing software built by a community
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of passionate DJs and programmers from all over the world. In their nights and
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weekends, and without centralized planning or deadlines, they’ve created free
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software that [rivals](https://cdm.link/mixxx-2-4-2/) commercial alternatives
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*and* [respects](https://www.digitaldjtips.com/reviews/mixxx-2-5-1-dj-software/)
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its users.
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Mixxx aims to offer DJs creative freedom that can’t be found in other software.
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In the Mixxx community, collaboration between users and developers drives
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product innovation. A simple question from a user can spark a clever solution.
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“Zulip has become a solid foundation of our community: a place where developers,
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translators, designers, and testers meet and collaborate,” core Mixxx developer
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Daniel Schürmann explains in a [blog
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post](https://mixxx.org/news/2025-11-17-zulip-3000_members/) occasioned by the
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Mixxx Zulip community reaching 3,000 members.
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<figure class="markdown-image-with-caption">
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<img src="/static/images/landing-page/case-studies/Mixxx-UI.png" alt="Mixxx software interface">
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<figcaption class="markdown-image-caption">Mixxx software</figcaption>
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</figure>
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## Needed: A platform to keep conversations organized and accessible
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Founded in 2001, the Mixxx community originally communicated on a Mailman
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mailing list and an IRC chat channel. But by 2018, these platforms were no
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longer serving the community’s needs.
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"As the project and number of contributors grew, we needed a platform that could
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keep conversations organized and accessible to everyone,” Daniel explains on the
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Mixxx blog. “Zulip… convinced us after a short evaluation period. Its unique
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thread system was the ideal solution to replace structured email threads and
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instant chat rooms.”
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> [Zulip’s] unique thread system was the ideal solution to replace structured
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> email threads and instant chat rooms.
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>
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> — [Mixxx blog](https://mixxx.org/news/2025-11-17-zulip-3000_members/)
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## Supporting asynchronous collaboration with structure and focus
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Zulip has proven perfectly suited to support Mixxx’s worldwide community: It has
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made collaboration easier, and community engagement has grown as a result.
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“Zulip works particularly well for open-source projects where many topics run in
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parallel, and where structure and focus are key to success,” Daniel explains.
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Being able to move messages between threads helps keep conversations tidy, which
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is critical for a distributed volunteer community like Mixxx: “[It] makes it
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possible to collaborate asynchronously across time zones without missing
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important context,” Daniel’s writes on the blog.
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> Whenever a topic drifts, we can split it into a new thread, so conversations
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> stay focused and are easy to follow.
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>
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> — [Mixxx blog](https://mixxx.org/news/2025-11-17-zulip-3000_members/)
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The Mixxx community has dedicated channels for development, support,
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socializing, and introductions. New members are encouraged to introduce
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themselves in a dedicated topic with their name, where the community can welcome
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them.
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## Informed, but not stressed
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Daniel, too, contributes to Mixxx in his spare time. Given the demands of his
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day job, family and friends, “I’m not the person who can always hang around in
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the chat,” he explains. “With Zulip, there’s no *need* to hang around in chat
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rooms to avoid missing an important conversation.”
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> With Zulip, I feel informed, but not stressed by all the messages.
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>
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> — Daniel Schürmann, core Mixxx developer
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Zulip’s threading model also works well for occasional participants in the
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community, and world-public channels make it possible to view discussions
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without even creating an account.
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Daniel squeezes in some Mixxx time on his commute: “The smart phone app recently
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received a major update, and is very nice,” he says.
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## Creative collaboration between users and developers
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A creative partnership between users and developers is core to the Mixxx
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development process. Zulip supports detailed, specific discussion of any problem
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reported by a user, with video and image uploads, syntax-highlighted code
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blocks, and convenient quoting functionality. Everyone can keep track of
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conversations in their [inbox](/help/inbox), and automatically
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[follow](/help/follow-a-topic) topics they’ve participated in.
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> Collaboration in the Mixxx Zulip community propels the creative process to
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> the next level.
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>
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> — Evelynne Veys, core Mixxx developer
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## One of the best tools, built with love
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Daniel uses Microsoft Teams in his day job, and greatly prefers Zulip: “You can
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experience that there’s a lot of love in Zulip,” he explains. From the smooth,
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snappy interactions, to helpful touches like global times, polls, and pronouns,
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it adds up.
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> You can experience that there’s a lot of love in Zulip.
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>
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> — Daniel Schürmann, core Mixxx developer
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Other community members feel it too: “Some new contributors who were skeptical
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at first later told us that they consider Zulip one of the best tools for
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managing communication across projects,” Daniel says.
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With Zulip, the Mixxx community isn’t reliant on proprietary software built by a
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mega-corporation. Daniel and other community members are glad that the Mixxx
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community has found an excellent communication tool that also aligns with their
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FOSS values.
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> I highly recommend Zulip to other communities… Slack is a no-go for many due
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> to not being FLOSS, and I’m concerned about vendor lock-in if they were to
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> stop being so generous. Slack’s threading model is much worse than Zulip’s
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> IMO. The channels/topics flow is an incredibly intuitive way to keep track of
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> everything that is going on.
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>
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> — RJ Ryan, core Mixxx developer
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---
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Check out our guide on using Zulip for [open source](/for/open-source/), and
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learn how Zulip [helps communities scale](/for/communities/)!
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