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This commit is contained in:
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templates/corporate/why-zulip.md
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templates/corporate/why-zulip.md
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## Choosing the right tools for efficient communication can provide a massive productivity boost.
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Communication consumes a [huge fraction of
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time](https://blog.rescuetime.com/slack-and-email-cost/) in an organization. [A
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recent
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survey](https://www.grammarly.com/business/Grammarly_The_State_Of_Business_Communication.pdf)
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found that knowledge workers spend half of their work day on communication, yet
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72% of business leaders observe that their team struggles to communicate
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effectively. [The
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report](https://www.grammarly.com/business/Grammarly_The_State_Of_Business_Communication.pdf)
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estimates that businesses lose an average of over $1,000/month *for each
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employee* due to ineffective communication.
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One of the most impactful ways to improve communication in your organization is
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choosing tools that enable efficient communication.
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**We created Zulip to empower teams to collaborate effectively**, so that they
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can accomplish amazing things together. As you’ll learn below, Zulip’s organized
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team chat app makes communication dramatically more efficient than other popular
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apps like Slack and Microsoft Teams, which push teams towards chaotic and
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disruptive communication patterns.
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Switching to Zulip is thus one of the best ways to **increase the overall
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productivity of your team**.
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> Zulip is everything Slack is, but it's smarter and more powerful.
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>
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> — [Zulip review in The Register](https://www.theregister.com/2021/07/28/zulip_open_source_chat_collaboration_software/)
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<br />
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## Zulip’s unique topic-based threading model makes efficient communication possible. Here’s how.
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In Zulip, **channels** determine who gets a message. Each conversation within a
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channel is labeled with a **topic**, which keeps everything organized.
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You can read Zulip one conversation at a time, seeing each message in context,
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no matter how many other conversations are going on.
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If anything is out of place, it’s easy to move messages, rename and split
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topics, or even move a topic to a different channel.
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<br />
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> We switched to Zulip after trying pretty much every chat app out there. And
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> it’s been amazing. The threading-by-topic system is genius. It keeps every
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> conversation in its lane and makes catching up effortless. We’ve cut down on
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> meeting time and repetitive messaging, which easily saves us hours each week.
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> The async setup means no one feels pressured to respond instantly, but nothing
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> slips through the cracks either.
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> <br /> <br />
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> It’s fast, reliable, and honestly feels like
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> the way team chat should work. Once you’ve used Zulip, other tools just feel
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> outdated.
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>
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> — Deepak Shukla, Founder and CEO of [Pearl Lemon](https://pearllemon.com/)
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<br />
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## Zulip makes it easy to follow relevant conversations.
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With well-organized chat that shows each message in context, it’s easy to stay
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informed and connected. Everyone can follow and contribute to discussions that
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matter to them, without wasting time reading every message, or stressing about
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missing something important.
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> Slack’s interface was too slow and clunky, and the more channels you’re in,
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> the harder it is to use. Zulip’s UI makes it easy to access all the information you
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> need.
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>
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> — Jon Jensen, CTO of [End Point Dev](https://www.endpointdev.com/about/) software
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> consultancy ([case study](/case-studies/end-point/))
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- **Read each message in context.**
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With each conversation in its own space, you can coordinate multiple projects,
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hold a virtual standup, and plan the next team social — all in one place. No
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more scrolling up and down through dozens of messages to track down all parts of
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a conversation. No more context-switching again and again as you catch up on
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your chat messages.
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- **Find the conversations that matter to you.**
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Conversations are well-organized and labeled, so you will never again wade
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through hundreds of messages to avoid missing the few that are important.
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Leaders and cross-functional collaborators can quickly review busy communication
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channels for places where their input is needed.
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- **Never miss an important message.**
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New messages will pop a long-running thread to the top, rather than languishing
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in a forgotten sidebar. You’ll never create a new channel (and later forget to
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check it) because your team’s main channel is busy — a busy channel
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works just fine in Zulip! For timely messages, Zulip alerts you with [fully
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customizable](/help/channel-notifications) mobile, email and desktop
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notifications.
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> With Zulip, I can manage hundreds of participants across two communities
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> extremely efficiently, and I don’t feel stressed.
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>
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> — Dan Allen, [Asciidoctor](https://asciidoctor.org/) open-source project lead ([case
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> study](/case-studies/asciidoctor/))
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<br />
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## Zulip empowers teams to work flexibly anytime, from anywhere, without interruptions.
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With organized team chat that is designed for both synchronous and asynchronous
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communication, everyone can be included in decision-making without being online
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at the same time. Team members can focus when they need to, and contribute to
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discussions asynchronously without interrupting their flow.
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> Zulip lets us move faster, connect with each other better, and have
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> interactive technical discussions that are organized, recorded, and welcoming
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> to other people.
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>
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> — Josh Triplett, [Rust Language
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> team](https://www.rust-lang.org/governance/teams/lang) co-lead ([case
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> study](/case-studies/rust/))
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- **Take advantage of everyone’s expertise.**
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Zulip’s topics make it easy to pick up a conversation thread hours (or days!)
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later. With other chat tools, being unavailable when a discussion is happening
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often means your perspective will never be heard. Zulip enables asynchronous
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participation — feedback from team members who were in a meeting or work
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from another time zone is seamlessly incorporated into the discussion.
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- **Create focus time.**
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Zulip removes the stress of needing to respond to chat messages right away.
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Rather than task-switching each time a new message comes in, you can focus on
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your work for a few hours, and then follow up asynchronously on conversations
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you’d like to participate in. Knowledge workers will be happier and more
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productive when only truly urgent messages interrupt their flow.
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- **Integrate feedback from leaders.**
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Since Zulip works great for asynchronous follow-ups, leaders with busy schedules
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can weigh in easily and effectively when they are available. There is no need
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for a barrage of @-mentions to get leaders’ attention, and the full context for
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the decision is right there in the conversation thread for everyone's quick
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reference.
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> Using Zulip significantly increases the size of the team for which a manager
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> can meaningfully know what’s going on.
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>
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> — Gaute Lund, co-founder of iDrift AS company ([case
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> study](/case-studies/idrift/))
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<br />
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## Zulip helps you make better decisions, faster.
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With an integrated communication hub that works great for everything from quick
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check-ins to collaborating on the most challenging problems, you can make
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decisions without the inefficiency of time-consuming group meetings, chaotic
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chat channels, or clunky back-and-forth over email.
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> Zulip’s topic-based threading helps us manage discussions with clarity,
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> ensuring the right people can pay attention to the right messages. This
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> makes our large-group discussion far more manageable than what we’ve
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> experienced with Skype and Slack.
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>
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> — Grahame Grieve, founder of [FHIR](https://www.hl7.org/fhir/overview.html)
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> health care standards body
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- **Have substantive conversations over chat.**
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With Zulip, there’s no longer a reason to email your teammates — you get the
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organization of an email inbox together with all the features of a modern chat
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app, like instant delivery of messages, emoji reactions, typing notifications,
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@-mentions, and more.
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- **Reduce reliance on meetings.**
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Using Zulip, you can discuss complex topics and make decisions with input from
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all stakeholders, without the overhead of scheduling meeting. Your team's
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time and energy will be spent focusing on their work, not dialing into calls.
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- **Understand past decisions.**
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With conversations organized by topic, you can review prior discussions to
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understand past work, explanations, and decisions — your chat history becomes a
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knowledge base. If a conversation shifts to a new topic, it’s easy to reorganize
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by moving messages to a different [topic](/help/move-content-to-another-topic)
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or [channel](/help/move-content-to-another-channel). There is no more rifling
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through unrelated chatter to find the context you need. You can even [link to a
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Zulip
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conversation](/help/link-to-a-message-or-conversation#link-to-zulip-from-anywhere)
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from emails, docs, issue trackers, code comments, or anywhere else.
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> Switching to Zulip has turned out to be one of the best
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> decisions we’ve made.
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>
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> — Nick Bergson-Shilcock, [Recurse Center](https://www.recurse.com/) co-founder
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> and CEO ([case study](/case-studies/recurse-center/))
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