snapshot of https://github.com/zulip/zulip.git @ 48c69911c7dd4e03b20552eb3bd77ad8151c1357 (2026-09-15)

templates/zerver/integrations/email.md

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+<!-- Any changes to this file should be reflected in
+     starlight_help/src/content/docs/using-zulip-via-email.mdx
+     and vice versa. This file used to be a symlink to that file
+     before we converted it to mdx. -->
+# Using Zulip via email
+
+With Zulip, it is possible for some members of your organization to participate
+from their email client, without opening the Zulip app after the initial
+setup is complete.
+
+## Subscribe a Zulip channel to a mailing list
+
+{start_tabs}
+
+1. Create a mailing list to use with Zulip, or use an existing one.
+
+1. Create a Zulip channel that will receive mailing list traffic, or
+   use an existing one.
+
+1. [Generate an email
+   address](/help/message-a-channel-by-email#message-a-channel-by-email_1) for
+   the channel you created.
+
+1. Add the email address for the channel to the mailing list.
+
+{end_tabs}
+
+New emails sent to the email list will now be mirrored to the channel.
+
+## Setup instructions for email users
+
+If you want to interact with Zulip primarily (or entirely) via your email client:
+
+{start_tabs}
+
+1. [Subscribe](/help/introduction-to-channels#browse-and-subscribe-to-channels) to any channels you are
+   interested in.
+
+{settings_tab|notifications}
+
+1.  In the **Notification triggers** table, make sure both of the checkboxes
+    under **Email** are checked.
+
+1. Close the Zulip window. Zulip does not send email notifications
+   while you are actively engaging with the web application.
+
+{end_tabs}
+
+New Zulip messages will now be delivered to your email account. You
+can reply directly to the emails coming from Zulip, and your replies
+will be posted in the appropriate topic or direct message
+conversation on Zulip.
+
+## Related articles
+
+* [Message a channel by email](/help/message-a-channel-by-email)