snapshot of https://github.com/zulip/zulip.git @ 48c69911c7dd4e03b20552eb3bd77ad8151c1357 (2026-09-15)
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This commit is contained in:
upstream-mirror
25
zerver/webhooks/groove/fixtures/agent_replied.json
Normal file
25
zerver/webhooks/groove/fixtures/agent_replied.json
Normal file
@@ -0,0 +1,25 @@
|
||||
{
|
||||
"links": {
|
||||
"author": {
|
||||
"href": "http://api.groovehq.com/v1/agents/agent@example.com"
|
||||
},
|
||||
"recipient": {
|
||||
"href": "http://api.groovehq.com/v1/customers/rambo@example.com"
|
||||
},
|
||||
"ticket": {
|
||||
"href": "http://api.groovehq.com/v1/tickets/776"
|
||||
}
|
||||
},
|
||||
"created_at": "2017-12-14 21:17:29 +0530",
|
||||
"updated_at": "2017-12-14 21:17:29 +0530",
|
||||
"note": false,
|
||||
"id": "5308968422",
|
||||
"body": "Hello , This is a reply from an agent to a ticket",
|
||||
"href": "http://api.groovehq.com/v1/messages/5308968422",
|
||||
"plain_text_body": "Hello , This is a reply from an agent to a ticket",
|
||||
"agent_response": true,
|
||||
"type": "Comment",
|
||||
"attachments": [],
|
||||
"deliver_by": null,
|
||||
"app_ticket_url": "https://ghostfox.groovehq.com/groove_client/tickets/68667295"
|
||||
}
|
||||
22
zerver/webhooks/groove/fixtures/customer_replied.json
Normal file
22
zerver/webhooks/groove/fixtures/customer_replied.json
Normal file
@@ -0,0 +1,22 @@
|
||||
{
|
||||
"links": {
|
||||
"author": {
|
||||
"href": "http://api.groovehq.com/v1/customers/rambo@example.com"
|
||||
},
|
||||
"ticket": {
|
||||
"href": "http://api.groovehq.com/v1/tickets/440"
|
||||
}
|
||||
},
|
||||
"created_at": "2017-12-14 15:54:26 UTC",
|
||||
"updated_at": "2017-12-14 15:54:26 UTC",
|
||||
"note": false,
|
||||
"id": "4810291604",
|
||||
"body": "<p>Hello agent, thanks for getting back. This is how a reply from customer looks like.</p>",
|
||||
"href": "http://api.groovehq.com/v1/messages/4810291604",
|
||||
"plain_text_body": "Hello agent, thanks for getting back. This is how a reply from customer looks like.",
|
||||
"agent_response": false,
|
||||
"type": null,
|
||||
"attachments": [],
|
||||
"deliver_by": null,
|
||||
"app_ticket_url": "https://ghostfox.groovehq.com/groove_client/tickets/68666538"
|
||||
}
|
||||
22
zerver/webhooks/groove/fixtures/note_added.json
Normal file
22
zerver/webhooks/groove/fixtures/note_added.json
Normal file
@@ -0,0 +1,22 @@
|
||||
{
|
||||
"links": {
|
||||
"author": {
|
||||
"href": "http://api.groovehq.com/v1/agents/anotheragent@example.com"
|
||||
},
|
||||
"ticket": {
|
||||
"href": "http://api.groovehq.com/v1/tickets/776"
|
||||
}
|
||||
},
|
||||
"created_at": "2017-12-14 15:53:33 UTC",
|
||||
"updated_at": "2017-12-14 15:53:33 UTC",
|
||||
"note": true,
|
||||
"id": "4658911092",
|
||||
"body": "<div>This is a note added to a ticket.\n</div>",
|
||||
"href": "http://api.groovehq.com/v1/messages/4658911092",
|
||||
"plain_text_body": "This is a note added to a ticket",
|
||||
"agent_response": true,
|
||||
"type": null,
|
||||
"attachments": [],
|
||||
"deliver_by": null,
|
||||
"app_ticket_url": "https://ghostfox.groovehq.com/groove_client/tickets/68667295"
|
||||
}
|
||||
@@ -0,0 +1,63 @@
|
||||
{
|
||||
"created_at": "2017-12-14 20:09:19 +0530",
|
||||
"href": "http://api.groovehq.com/v1/tickets/9",
|
||||
"links": {
|
||||
"customer": {
|
||||
"id": "0070883940",
|
||||
"href": "http://api.groovehq.com/v1/customers/customer@example.com"
|
||||
},
|
||||
"drafts": {
|
||||
"href": "http://api.groovehq.com/v1/tickets/9/drafts"
|
||||
},
|
||||
"state": {
|
||||
"href": "http://api.groovehq.com/v1/tickets/9/state"
|
||||
},
|
||||
"messages": {
|
||||
"href": "http://api.groovehq.com/v1/tickets/9/messages"
|
||||
},
|
||||
"assignee": {
|
||||
"id": "1734497920",
|
||||
"href": "http://api.groovehq.com/v1/agents/agent@example.com"
|
||||
}
|
||||
},
|
||||
"number": 9,
|
||||
"priority": "low",
|
||||
"resolution_time": null,
|
||||
"state": "opened",
|
||||
"title": "Test Subject",
|
||||
"updated_at": "2017-12-14 20:52:26 +0530",
|
||||
"system_updated_at": "2017-12-14 20:52:26 +0530",
|
||||
"assigned_group_id": "1414937220",
|
||||
"assigned_group": "group2",
|
||||
"closed_by": null,
|
||||
"tags": [],
|
||||
"tag_ids": [],
|
||||
"mailbox": "Inbox",
|
||||
"mailbox_id": "5063661921",
|
||||
"message_count": 1,
|
||||
"attachment_count": 0,
|
||||
"summary": "The content of the body goes here.",
|
||||
"search_summary": null,
|
||||
"last_message_type": "enduser",
|
||||
"last_message_author": {
|
||||
"id": "1734497920",
|
||||
"type": "Agent"
|
||||
},
|
||||
"type": "Widget",
|
||||
"snoozed_until": null,
|
||||
"snoozed_by_id": null,
|
||||
"interaction_count": 1,
|
||||
"state_changed_at": "2017-12-14 20:09:19 +0530",
|
||||
"assigned_at": "2017-12-14 20:52:26 +0530",
|
||||
"deleted_at": null,
|
||||
"browser": null,
|
||||
"page_title": null,
|
||||
"page_url": null,
|
||||
"platform": null,
|
||||
"last_message": "The content of the body goes here.",
|
||||
"assignee": "agent@example.com",
|
||||
"app_url": "https://testteam.groovehq.com/groove_client/tickets/68659446",
|
||||
"app_customer_url": "https://testteam.groovehq.com/groove_client/contacts/customers/49825873",
|
||||
"customer_name": "Test Name",
|
||||
"last_message_plain_text": "The content of the body goes here."
|
||||
}
|
||||
@@ -0,0 +1,63 @@
|
||||
{
|
||||
"created_at": "2017-12-14 20:09:19 +0530",
|
||||
"href": "http://api.groovehq.com/v1/tickets/9",
|
||||
"links": {
|
||||
"customer": {
|
||||
"id": "0070883940",
|
||||
"href": "http://api.groovehq.com/v1/customers/customer@example.lcom"
|
||||
},
|
||||
"drafts": {
|
||||
"href": "http://api.groovehq.com/v1/tickets/9/drafts"
|
||||
},
|
||||
"state": {
|
||||
"href": "http://api.groovehq.com/v1/tickets/9/state"
|
||||
},
|
||||
"messages": {
|
||||
"href": "http://api.groovehq.com/v1/tickets/9/messages"
|
||||
},
|
||||
"assignee": {
|
||||
"id": "9804030737",
|
||||
"href": "http://api.groovehq.com/v1/agents/agent@example.com"
|
||||
}
|
||||
},
|
||||
"number": 9,
|
||||
"priority": "low",
|
||||
"resolution_time": null,
|
||||
"state": "opened",
|
||||
"title": "Test Subject",
|
||||
"updated_at": "2017-12-14 20:17:57 +0530",
|
||||
"system_updated_at": "2017-12-14 20:17:57 +0530",
|
||||
"assigned_group_id": null,
|
||||
"assigned_group": null,
|
||||
"closed_by": null,
|
||||
"tags": [],
|
||||
"tag_ids": [],
|
||||
"mailbox": "Inbox",
|
||||
"mailbox_id": "5063661921",
|
||||
"message_count": 1,
|
||||
"attachment_count": 0,
|
||||
"summary": "The content of the body goes here.",
|
||||
"search_summary": null,
|
||||
"last_message_type": "enduser",
|
||||
"last_message_author": {
|
||||
"id": "1734497920",
|
||||
"type": "Agent"
|
||||
},
|
||||
"type": "Widget",
|
||||
"snoozed_until": null,
|
||||
"snoozed_by_id": null,
|
||||
"interaction_count": 1,
|
||||
"state_changed_at": "2017-12-14 20:09:19 +0530",
|
||||
"assigned_at": "2017-12-14 20:17:57 +0530",
|
||||
"deleted_at": null,
|
||||
"browser": null,
|
||||
"page_title": null,
|
||||
"page_url": null,
|
||||
"platform": null,
|
||||
"last_message": "The content of the body goes here.",
|
||||
"assignee": "agent@example.com",
|
||||
"app_url": "https://testteam.groovehq.com/groove_client/tickets/68659446",
|
||||
"app_customer_url": "https://testteam.groovehq.com/groove_client/contacts/customers/49825873",
|
||||
"customer_name": "Test Name",
|
||||
"last_message_plain_text": "The content of the body goes here."
|
||||
}
|
||||
@@ -0,0 +1,59 @@
|
||||
{
|
||||
"created_at": "2017-12-14 20:09:19 +0530",
|
||||
"href": "http://api.groovehq.com/v1/tickets/9",
|
||||
"links": {
|
||||
"customer": {
|
||||
"id": "0070883940",
|
||||
"href": "http://api.groovehq.com/v1/customers/customer@example.com"
|
||||
},
|
||||
"drafts": {
|
||||
"href": "http://api.groovehq.com/v1/tickets/9/drafts"
|
||||
},
|
||||
"state": {
|
||||
"href": "http://api.groovehq.com/v1/tickets/9/state"
|
||||
},
|
||||
"messages": {
|
||||
"href": "http://api.groovehq.com/v1/tickets/9/messages"
|
||||
}
|
||||
},
|
||||
"number": 9,
|
||||
"priority": "low",
|
||||
"resolution_time": null,
|
||||
"state": "pending",
|
||||
"title": "Test Subject",
|
||||
"updated_at": "2017-12-14 20:52:26 +0530",
|
||||
"system_updated_at": "2017-12-14 20:52:26 +0530",
|
||||
"assigned_group_id": "1414937220",
|
||||
"assigned_group": "group2",
|
||||
"closed_by": null,
|
||||
"tags": [],
|
||||
"tag_ids": [],
|
||||
"mailbox": "Inbox",
|
||||
"mailbox_id": "5063661921",
|
||||
"message_count": 1,
|
||||
"attachment_count": 0,
|
||||
"summary": "The content of the body goes here.",
|
||||
"search_summary": null,
|
||||
"last_message_type": "enduser",
|
||||
"last_message_author": {
|
||||
"id": "1734497920",
|
||||
"type": "Agent"
|
||||
},
|
||||
"type": "Widget",
|
||||
"snoozed_until": null,
|
||||
"snoozed_by_id": null,
|
||||
"interaction_count": 1,
|
||||
"state_changed_at": "2017-12-14 20:09:19 +0530",
|
||||
"assigned_at": "2017-12-14 20:52:26 +0530",
|
||||
"deleted_at": null,
|
||||
"browser": null,
|
||||
"page_title": null,
|
||||
"page_url": null,
|
||||
"platform": null,
|
||||
"last_message": "The content of the body goes here.",
|
||||
"assignee": null,
|
||||
"app_url": "https://testteam.groovehq.com/groove_client/tickets/68659446",
|
||||
"app_customer_url": "https://testteam.groovehq.com/groove_client/contacts/customers/49825873",
|
||||
"customer_name": "Test Name",
|
||||
"last_message_plain_text": "The content of the body goes here."
|
||||
}
|
||||
59
zerver/webhooks/groove/fixtures/ticket_assigned__no_one.json
Normal file
59
zerver/webhooks/groove/fixtures/ticket_assigned__no_one.json
Normal file
@@ -0,0 +1,59 @@
|
||||
{
|
||||
"created_at": "2017-12-14 20:09:19 +0530",
|
||||
"href": "http://api.groovehq.com/v1/tickets/9",
|
||||
"links": {
|
||||
"customer": {
|
||||
"id": "0070883940",
|
||||
"href": "http://api.groovehq.com/v1/customers/customer@example.lcom"
|
||||
},
|
||||
"drafts": {
|
||||
"href": "http://api.groovehq.com/v1/tickets/9/drafts"
|
||||
},
|
||||
"state": {
|
||||
"href": "http://api.groovehq.com/v1/tickets/9/state"
|
||||
},
|
||||
"messages": {
|
||||
"href": "http://api.groovehq.com/v1/tickets/9/messages"
|
||||
}
|
||||
},
|
||||
"number": 9,
|
||||
"priority": "low",
|
||||
"resolution_time": null,
|
||||
"state": "closed",
|
||||
"title": "Test Subject",
|
||||
"updated_at": "2017-12-14 20:17:57 +0530",
|
||||
"system_updated_at": "2017-12-14 20:17:57 +0530",
|
||||
"assigned_group_id": null,
|
||||
"assigned_group": null,
|
||||
"closed_by": null,
|
||||
"tags": [],
|
||||
"tag_ids": [],
|
||||
"mailbox": "Inbox",
|
||||
"mailbox_id": "5063661921",
|
||||
"message_count": 1,
|
||||
"attachment_count": 0,
|
||||
"summary": "The content of the body goes here.",
|
||||
"search_summary": null,
|
||||
"last_message_type": "enduser",
|
||||
"last_message_author": {
|
||||
"id": "1734497920",
|
||||
"type": "Agent"
|
||||
},
|
||||
"type": "Widget",
|
||||
"snoozed_until": null,
|
||||
"snoozed_by_id": null,
|
||||
"interaction_count": 1,
|
||||
"state_changed_at": "2017-12-14 20:09:19 +0530",
|
||||
"assigned_at": "2017-12-14 20:17:57 +0530",
|
||||
"deleted_at": null,
|
||||
"browser": null,
|
||||
"page_title": null,
|
||||
"page_url": null,
|
||||
"platform": null,
|
||||
"last_message": "The content of the body goes here.",
|
||||
"assignee": null,
|
||||
"app_url": "https://testteam.groovehq.com/groove_client/tickets/68659446",
|
||||
"app_customer_url": "https://testteam.groovehq.com/groove_client/contacts/customers/49825873",
|
||||
"customer_name": "Test Name",
|
||||
"last_message_plain_text": "The content of the body goes here."
|
||||
}
|
||||
59
zerver/webhooks/groove/fixtures/ticket_started.json
Normal file
59
zerver/webhooks/groove/fixtures/ticket_started.json
Normal file
@@ -0,0 +1,59 @@
|
||||
{
|
||||
"created_at": "2017-12-14 20:09:19 +0530",
|
||||
"href": "http://api.groovehq.com/v1/tickets/9",
|
||||
"links": {
|
||||
"customer": {
|
||||
"id": "0070883940",
|
||||
"href": "http://api.groovehq.com/v1/customers/customer@example.lcom"
|
||||
},
|
||||
"drafts": {
|
||||
"href": "http://api.groovehq.com/v1/tickets/9/drafts"
|
||||
},
|
||||
"state": {
|
||||
"href": "http://api.groovehq.com/v1/tickets/9/state"
|
||||
},
|
||||
"messages": {
|
||||
"href": "http://api.groovehq.com/v1/tickets/9/messages"
|
||||
}
|
||||
},
|
||||
"number": 9,
|
||||
"priority": "low",
|
||||
"resolution_time": null,
|
||||
"state": "opened",
|
||||
"title": "Test Subject",
|
||||
"updated_at": "2017-12-14 20:09:19 +0530",
|
||||
"system_updated_at": "2017-12-14 20:09:19 +0530",
|
||||
"assigned_group_id": null,
|
||||
"assigned_group": null,
|
||||
"closed_by": null,
|
||||
"tags": [],
|
||||
"tag_ids": [],
|
||||
"mailbox": "Inbox",
|
||||
"mailbox_id": "5063661921",
|
||||
"message_count": 1,
|
||||
"attachment_count": 0,
|
||||
"summary": "The content of the body goes here.",
|
||||
"search_summary": null,
|
||||
"last_message_type": "enduser",
|
||||
"last_message_author": {
|
||||
"id": "1734497920",
|
||||
"type": "Agent"
|
||||
},
|
||||
"type": "Widget",
|
||||
"snoozed_until": null,
|
||||
"snoozed_by_id": null,
|
||||
"interaction_count": 1,
|
||||
"state_changed_at": "2017-12-14 20:09:19 +0530",
|
||||
"assigned_at": null,
|
||||
"deleted_at": null,
|
||||
"browser": null,
|
||||
"page_title": null,
|
||||
"page_url": null,
|
||||
"platform": null,
|
||||
"last_message": "The content of the body goes here.",
|
||||
"assignee": null,
|
||||
"app_url": "https://ghostfox.groovehq.com/groove_client/tickets/68659446",
|
||||
"app_customer_url": "https://ghostfox.groovehq.com/groove_client/contacts/customers/49825873",
|
||||
"customer_name": "Test Name",
|
||||
"last_message_plain_text": "The content of the body goes here."
|
||||
}
|
||||
69
zerver/webhooks/groove/fixtures/ticket_state_changed.json
Normal file
69
zerver/webhooks/groove/fixtures/ticket_state_changed.json
Normal file
@@ -0,0 +1,69 @@
|
||||
{
|
||||
"href": "/v1/tickets/776",
|
||||
"state": "pending",
|
||||
"ticket_number": 776,
|
||||
"ticket": {
|
||||
"created_at": "2017-12-14 21:12:24 +0530",
|
||||
"href": "http://api.groovehq.com/v1/tickets/776",
|
||||
"links": {
|
||||
"customer": {
|
||||
"id": "6383949050",
|
||||
"href": "http://api.groovehq.com/v1/customers/rambo@example.com"
|
||||
},
|
||||
"drafts": {
|
||||
"href": "http://api.groovehq.com/v1/tickets/776/drafts"
|
||||
},
|
||||
"state": {
|
||||
"href": "http://api.groovehq.com/v1/tickets/776/state"
|
||||
},
|
||||
"messages": {
|
||||
"href": "http://api.groovehq.com/v1/tickets/776/messages"
|
||||
},
|
||||
"assignee": {
|
||||
"id": "1734497920",
|
||||
"href": "http://api.groovehq.com/v1/agents/agent@example.com"
|
||||
}
|
||||
},
|
||||
"number": 776,
|
||||
"priority": "low",
|
||||
"resolution_time": null,
|
||||
"state": "pending",
|
||||
"title": "Subject will be here",
|
||||
"updated_at": "2017-12-14 21:17:29 +0530",
|
||||
"system_updated_at": "2017-12-14 21:17:29 +0530",
|
||||
"assigned_group_id": null,
|
||||
"assigned_group": null,
|
||||
"closed_by": null,
|
||||
"tags": [],
|
||||
"tag_ids": [],
|
||||
"mailbox": "Inbox",
|
||||
"mailbox_id": "5063661921",
|
||||
"message_count": 2,
|
||||
"attachment_count": 0,
|
||||
"summary": "Hello , This is a reply from an agent to a ticket",
|
||||
"search_summary": null,
|
||||
"last_message_type": "enduser",
|
||||
"last_message_author": {
|
||||
"id": "1734497920",
|
||||
"type": "Agent"
|
||||
},
|
||||
"type": "Email",
|
||||
"snoozed_until": null,
|
||||
"snoozed_by_id": null,
|
||||
"interaction_count": 4,
|
||||
"state_changed_at": "2017-12-14 21:17:29 +0530",
|
||||
"assigned_at": "2017-12-14 21:17:29 +0530",
|
||||
"deleted_at": null,
|
||||
"browser": null,
|
||||
"page_title": null,
|
||||
"page_url": null,
|
||||
"platform": null,
|
||||
"last_message": "Hello , This is a reply from an agent to a ticket",
|
||||
"assignee": "agent@example.com",
|
||||
"app_url": "https://ghostfox.groovehq.com/groove_client/tickets/68667295",
|
||||
"app_customer_url": "https://ghostfox.groovehq.com/groove_client/contacts/customers/49829231",
|
||||
"customer_name": "RAMBO",
|
||||
"last_message_plain_text": "Hello , This is a reply from an agent to a ticket"
|
||||
},
|
||||
"app_url": "https://ghostfox.groovehq.com/groove_client/tickets/68667295"
|
||||
}
|
||||
Reference in New Issue
Block a user