snapshot of https://github.com/zulip/zulip.git @ 48c69911c7dd4e03b20552eb3bd77ad8151c1357 (2026-09-15)

zerver/webhooks/jotform/doc.md

@@ -0,0 +1,29 @@
+# Zulip Jotform integration
+
+Get Zulip notifications for your Jotform responses!
+
+{start_tabs}
+
+1. {!create-an-incoming-webhook.md!}
+
+1. {!generate-webhook-url-basic.md!}
+
+1. In the **Form Builder** on Jotform, go to **Settings**. Click on
+   **INTEGRATIONS**. Search for and select **WebHooks**.
+
+1. Paste the URL generated above into the field, and click
+   **COMPLETE INTEGRATION**.
+
+!!! tip ""
+
+    By default, the form's title will be used as the Zulip topic.
+
+{end_tabs}
+
+{!congrats.md!}
+
+![](/static/images/integrations/jotform/001.png)
+
+### Related documentation
+
+{!webhooks-url-specification.md!}

zerver/webhooks/jotform/fixtures/response.multipart

@@ -0,0 +1,93 @@
+--------------------------J1JNT4vbVO4FCC1qLG4HSv
+Content-Disposition: form-data; name="action"
+
+
+--------------------------J1JNT4vbVO4FCC1qLG4HSv
+Content-Disposition: form-data; name="webhookURL"
+
+https://3a95-27-5-198-172.ngrok-free.app/api/v1/external/jotform?api_key=DhXGrkyy2bK2SXMQMXwhs95H4kVVwv2w
+--------------------------J1JNT4vbVO4FCC1qLG4HSv
+Content-Disposition: form-data; name="username"
+
+UserNiloth
+--------------------------J1JNT4vbVO4FCC1qLG4HSv
+Content-Disposition: form-data; name="formID"
+
+243231271343446
+--------------------------J1JNT4vbVO4FCC1qLG4HSv
+Content-Disposition: form-data; name="type"
+
+WEB
+--------------------------J1JNT4vbVO4FCC1qLG4HSv
+Content-Disposition: form-data; name="customParams"
+
+
+--------------------------J1JNT4vbVO4FCC1qLG4HSv
+Content-Disposition: form-data; name="product"
+
+
+--------------------------J1JNT4vbVO4FCC1qLG4HSv
+Content-Disposition: form-data; name="formTitle"
+
+Tutor Appointment Form
+--------------------------J1JNT4vbVO4FCC1qLG4HSv
+Content-Disposition: form-data; name="customTitle"
+
+
+--------------------------J1JNT4vbVO4FCC1qLG4HSv
+Content-Disposition: form-data; name="submissionID"
+
+6084250982513018472
+--------------------------J1JNT4vbVO4FCC1qLG4HSv
+Content-Disposition: form-data; name="event"
+
+
+--------------------------J1JNT4vbVO4FCC1qLG4HSv
+Content-Disposition: form-data; name="documentID"
+
+
+--------------------------J1JNT4vbVO4FCC1qLG4HSv
+Content-Disposition: form-data; name="teamID"
+
+
+--------------------------J1JNT4vbVO4FCC1qLG4HSv
+Content-Disposition: form-data; name="subject"
+
+
+--------------------------J1JNT4vbVO4FCC1qLG4HSv
+Content-Disposition: form-data; name="isSilent"
+
+
+--------------------------J1JNT4vbVO4FCC1qLG4HSv
+Content-Disposition: form-data; name="customBody"
+
+
+--------------------------J1JNT4vbVO4FCC1qLG4HSv
+Content-Disposition: form-data; name="rawRequest"
+
+{"slug":"submit\/243231271343446","jsExecutionTracker":"build-date-1732271172685=>init-started:1732615894703=>validator-called:1732615894706=>validator-mounted-false:1732615894706=>init-complete:1732615894707=>onsubmit-fired:1732615897940=>observerSubmitHandler_received-submit-event:1732615897941=>submit-validation-passed:1732615897942=>observerSubmitHandler_validation-passed-submitting-form:1732615897944","submitSource":"form","buildDate":"1732271172685","uploadServerUrl":"https:\/\/upload.jotform.com\/upload","eventObserver":"1","q3_studentsName":{"first":"Niloth","last":"P"},"q33_typeOf":"Online Tutoring","q34_subjectFor":"Math","q35_grade":"12","q27_priorTutoring":"No","q28_appointment":{"implementation":"new","date":"","duration":"60","timezone":"Asia\/Calcutta (GMT+06:30)"},"q15_date":{"month":"","day":"","year":""},"q19_table":{"colIds":"[\"0\",\"1\",\"2\",\"3\"]","rowIds":"[\"0\",\"1\",\"2\",\"3\"]"},"timeToSubmit":"3","temp_upload":{"q5_identityProof":["Student_ID_!#$&'()*+,-.;=@[]^_`{}~ .png#jotformfs-e4f4ece4d0a90#01940839-37f4-7a46-9b4e-71107f08774a", "Driving.license.png#jotformfs-e4f4ece4d0a90#01940839-37f4-7a46-9b4e-71107f08774a"], "q6_reports":["Report Card.pdf#jotformfs-e4f4ece4d0a90#01940839-37f4-7a46-9b4e-71107f08774a"]},"file_server":"jotforms-e4f4ece4d0a90#01940839-37f4-7a46-9b4e-71107f08774a","preview":"true","validatedNewRequiredFieldIDs":"{\"new\":1}","path":"\/submit\/243231271343446","q7_description":"","identityProof":["https:\/\/www.jotform.com\/uploads\/UserNiloth\/243231271343446\/6111139644845227683\/Student_ID_%21_%24%26%27%28%29_%2C-.%3B%3D%40%5B%5D%5E_%60%7B%7D~%20.png","https:\/\/www.jotform.com\/uploads\/UserNiloth\/243231271343446\/6111139644845227684\/Driving.license.png"],"reports":["https:\/\/www.jotform.com\/uploads\/UserNiloth\/243231271343446\/6111139644845227685\/Report%20Card.pdf"]}
+--------------------------J1JNT4vbVO4FCC1qLG4HSv
+Content-Disposition: form-data; name="fromTable"
+
+
+--------------------------J1JNT4vbVO4FCC1qLG4HSv
+Content-Disposition: form-data; name="appID"
+
+
+--------------------------J1JNT4vbVO4FCC1qLG4HSv
+Content-Disposition: form-data; name="pretty"
+
+Student's Name:Niloth P, Type of Tutoring:Online Tutoring, Subject for Tutoring:Math, Grade:12, Prior Tutoring?:No, Identity Proof:Student_ID_!_$&'()_,-.;=@[]^_`{}~ .png Driving.license.png, Reports:Report Card.pdf
+--------------------------J1JNT4vbVO4FCC1qLG4HSv
+Content-Disposition: form-data; name="unread"
+
+
+--------------------------J1JNT4vbVO4FCC1qLG4HSv
+Content-Disposition: form-data; name="parent"
+
+
+--------------------------J1JNT4vbVO4FCC1qLG4HSv
+Content-Disposition: form-data; name="ip"
+
+27.51.18.17
+--------------------------J1JNT4vbVO4FCC1qLG4HSv--

zerver/webhooks/jotform/fixtures/response_with_colon_comma_characters.multipart

@@ -0,0 +1,93 @@
+--------------------------BIoxRptelgempTlOi8T0XA
+Content-Disposition: form-data; name="action"
+
+
+--------------------------BIoxRptelgempTlOi8T0XA
+Content-Disposition: form-data; name="webhookURL"
+
+https://a395-103-151-209-147.ngrok-free.app/api/v1/external/jotform?api_key=6SuIPsdyiL6Bgljov4wp67wD4rqHRWOg&stream=15&topic=jotform
+--------------------------BIoxRptelgempTlOi8T0XA
+Content-Disposition: form-data; name="username"
+
+kolanuvarun739
+--------------------------BIoxRptelgempTlOi8T0XA
+Content-Disposition: form-data; name="formID"
+
+243490908500051
+--------------------------BIoxRptelgempTlOi8T0XA
+Content-Disposition: form-data; name="type"
+
+WEB
+--------------------------BIoxRptelgempTlOi8T0XA
+Content-Disposition: form-data; name="customParams"
+
+
+--------------------------BIoxRptelgempTlOi8T0XA
+Content-Disposition: form-data; name="product"
+
+
+--------------------------BIoxRptelgempTlOi8T0XA
+Content-Disposition: form-data; name="formTitle"
+
+Sample testing
+--------------------------BIoxRptelgempTlOi8T0XA
+Content-Disposition: form-data; name="customTitle"
+
+
+--------------------------BIoxRptelgempTlOi8T0XA
+Content-Disposition: form-data; name="submissionID"
+
+6197916587414311452
+--------------------------BIoxRptelgempTlOi8T0XA
+Content-Disposition: form-data; name="event"
+
+
+--------------------------BIoxRptelgempTlOi8T0XA
+Content-Disposition: form-data; name="documentID"
+
+
+--------------------------BIoxRptelgempTlOi8T0XA
+Content-Disposition: form-data; name="teamID"
+
+
+--------------------------BIoxRptelgempTlOi8T0XA
+Content-Disposition: form-data; name="subject"
+
+
+--------------------------BIoxRptelgempTlOi8T0XA
+Content-Disposition: form-data; name="isSilent"
+
+
+--------------------------BIoxRptelgempTlOi8T0XA
+Content-Disposition: form-data; name="customBody"
+
+
+--------------------------BIoxRptelgempTlOi8T0XA
+Content-Disposition: form-data; name="rawRequest"
+
+{"slug":"submit\/243490908500051","jsExecutionTracker":"build-date-1743981991368=>init-started:1743982445902=>validator-called:1743982445907=>validator-mounted-false:1743982445907=>init-complete:1743982445910=>onsubmit-fired:1743982457902=>observerSubmitHandler_received-submit-event:1743982457903=>submit-validation-passed:1743982457907=>observerSubmitHandler_validation-passed-submitting-form:1743982457914","submitSource":"form","buildDate":"1743981991368","uploadServerUrl":"https:\/\/upload.jotform.com\/upload","eventObserver":"1","q10_key1With":"Value1 with colon: and comma, end","q11_sameKey":"Value 1","q12_sameKey2":"Value 2","q13_sameKeyValue":"Same Key-Value","q14_value2":"Value 3","q23_multipleChoice":["Option; 1","Option2"],"event_id":"1743982445903_243490908500051_4IYtoJz","timeToSubmit":"11","temp_upload":{"q22_fileUpload":["error; frontend, UI.png#jotformfs-e4f4ece4d0a90#01960d74-6a25-7398-87c7-df56ce6711f1","Screenshot_20250331_201054.png#jotformfs-e4f4ece4d0a90#01960d74-6bbc-7e1b-8187-9028f55b6ef6"]},"file_server":"jotformfs-e4f4ece4d0a90#01960d74-6bbc-7e1b-8187-9028f55b6ef6","validatedNewRequiredFieldIDs":"{\"new\":1}","path":"\/submit\/243490908500051","fileUpload":["https:\/\/www.jotform.com\/uploads\/kolanuvarun739\/243490908500051\/6197916587414311452\/error%3B%20frontend%2C%20UI.png","https:\/\/www.jotform.com\/uploads\/kolanuvarun739\/243490908500051\/6197916587414311452\/Screenshot_20250331_201054.png"]}
+--------------------------BIoxRptelgempTlOi8T0XA
+Content-Disposition: form-data; name="fromTable"
+
+
+--------------------------BIoxRptelgempTlOi8T0XA
+Content-Disposition: form-data; name="appID"
+
+
+--------------------------BIoxRptelgempTlOi8T0XA
+Content-Disposition: form-data; name="pretty"
+
+Key1 with colon: and comma, end:Value1 with colon: and comma, end, Same Key:Value 1, Same Key:Value 2, Same Key-Value:Same Key-Value, Value 2:Value 3, Multiple Choice Question, options::Option; 1 Option2, File Upload with colon : and comma , end:error; frontend, UI.png Screenshot_20250331_201054.png
+--------------------------BIoxRptelgempTlOi8T0XA
+Content-Disposition: form-data; name="unread"
+
+
+--------------------------BIoxRptelgempTlOi8T0XA
+Content-Disposition: form-data; name="parent"
+
+
+--------------------------BIoxRptelgempTlOi8T0XA
+Content-Disposition: form-data; name="ip"
+
+103.151.209.147
+--------------------------BIoxRptelgempTlOi8T0XA--

zerver/webhooks/jotform/fixtures/screenshot_response.multipart

@@ -0,0 +1,93 @@
+--------------------------1WSA91c0mNqsH82UlEp0qj
+Content-Disposition: form-data; name="action"
+
+
+--------------------------1WSA91c0mNqsH82UlEp0qj
+Content-Disposition: form-data; name="webhookURL"
+
+https://959c-103-151-209-117.ngrok-free.app/api/v1/external/jotform?api_key=3BKWHdX6ZZpvIkzts68PKE30Dw8871kS&stream=22&topic=Feedback+Form
+--------------------------1WSA91c0mNqsH82UlEp0qj
+Content-Disposition: form-data; name="username"
+
+kolanuvarun739
+--------------------------1WSA91c0mNqsH82UlEp0qj
+Content-Disposition: form-data; name="formID"
+
+243615086540051
+--------------------------1WSA91c0mNqsH82UlEp0qj
+Content-Disposition: form-data; name="type"
+
+WEB
+--------------------------1WSA91c0mNqsH82UlEp0qj
+Content-Disposition: form-data; name="customParams"
+
+
+--------------------------1WSA91c0mNqsH82UlEp0qj
+Content-Disposition: form-data; name="product"
+
+
+--------------------------1WSA91c0mNqsH82UlEp0qj
+Content-Disposition: form-data; name="formTitle"
+
+Feedback Form
+--------------------------1WSA91c0mNqsH82UlEp0qj
+Content-Disposition: form-data; name="customTitle"
+
+
+--------------------------1WSA91c0mNqsH82UlEp0qj
+Content-Disposition: form-data; name="submissionID"
+
+6114090137116205381
+--------------------------1WSA91c0mNqsH82UlEp0qj
+Content-Disposition: form-data; name="event"
+
+
+--------------------------1WSA91c0mNqsH82UlEp0qj
+Content-Disposition: form-data; name="documentID"
+
+
+--------------------------1WSA91c0mNqsH82UlEp0qj
+Content-Disposition: form-data; name="teamID"
+
+
+--------------------------1WSA91c0mNqsH82UlEp0qj
+Content-Disposition: form-data; name="subject"
+
+
+--------------------------1WSA91c0mNqsH82UlEp0qj
+Content-Disposition: form-data; name="isSilent"
+
+
+--------------------------1WSA91c0mNqsH82UlEp0qj
+Content-Disposition: form-data; name="customBody"
+
+
+--------------------------1WSA91c0mNqsH82UlEp0qj
+Content-Disposition: form-data; name="rawRequest"
+
+{"slug":"submit\/243615086540051","jsExecutionTracker":"build-date-1735597456482=>init-started:1735597457312=>validator-called:1735597457313=>validator-mounted-false:1735597457313=>init-complete:1735597457316=>interval-complete:1735597478103=>onsubmit-fired:1735598288656=>observerSubmitHandler_received-submit-event:1735598288656=>submit-validation-passed:1735598288659=>observerSubmitHandler_validation-passed-submitting-form:1735598288668=>init-started:1735598444979=>validator-called:1735598444980=>validator-mounted-false:1735598444980=>init-complete:1735598444983=>init-started:1735598447982=>validator-called:1735598447983=>validator-mounted-false:1735598447983=>init-complete:1735598447985=>interval-complete:1735598469193=>onsubmit-fired:1735598480950=>observerSubmitHandler_received-submit-event:1735598480950=>submit-validation-passed:1735598480954=>observerSubmitHandler_validation-passed-submitting-form:1735598480962=>init-started:1735598975826=>validator-called:1735598975828=>validator-mounted-false:1735598975828=>init-complete:1735598975836=>interval-complete:1735598996957=>onsubmit-fired:1735599067954=>observerSubmitHandler_received-submit-event:1735599067954=>submit-validation-passed:1735599067956=>observerSubmitHandler_validation-passed-submitting-form:1735599067962=>init-started:1735599159857=>validator-called:1735599159859=>validator-mounted-false:1735599159859=>init-complete:1735599159861=>interval-complete:1735599181032=>onsubmit-fired:1735599182145=>observerSubmitHandler_received-submit-event:1735599182145=>submit-validation-passed:1735599182149=>observerSubmitHandler_validation-passed-submitting-form:1735599182155=>init-started:1735599251872=>validator-called:1735599251873=>validator-mounted-false:1735599251873=>init-complete:1735599251877=>interval-complete:1735599272970=>onsubmit-fired:1735599584836=>observerSubmitHandler_received-submit-event:1735599584836=>submit-validation-passed:1735599584840=>observerSubmitHandler_validation-passed-submitting-form:1735599584847=>init-started:1735599791882=>validator-called:1735599791884=>validator-mounted-false:1735599791884=>init-complete:1735599791885=>interval-complete:1735599813033=>onsubmit-fired:1735599813327=>observerSubmitHandler_received-submit-event:1735599813327=>submit-validation-passed:1735599813330=>observerSubmitHandler_validation-passed-submitting-form:1735599813338","submitSource":"form","buildDate":"1735598447069","uploadServerUrl":"https:\/\/upload.jotform.com\/upload","eventObserver":"1","q3_howOften":"Daily","q4_howLikely":"9","q7_feedback":"The new personalized recommendations feature is great!","event_id":"1735599791882_243615086540051_ZWbBbs3","timeToSubmit":"20","temp_upload":{"q9_filesRelated":["frontend setup.jpg#jotformfs-e4f4ece4d0a90#019419cf-4a02-7e71-a373-8a2d40622c3d","workflow.png#jotformfs-e4f4ece4d0a90#019419cf-4b57-7881-82a8-ab02b2cde277"]},"file_server":"jotformfs-e4f4ece4d0a90#019419cf-6b35-79cf-86c7-880b6c4343ca","validatedNewRequiredFieldIDs":"{\"new\":1}","path":"\/submit\/243615086540051","filesRelated":["https:\/\/www.jotform.com\/uploads\/kolanuvarun739\/243615086540051\/6114090137116205381\/frontend%20setup.jpg","https:\/\/www.jotform.com\/uploads\/kolanuvarun739\/243615086540051\/6114090137116205381\/workflow.png"]}
+--------------------------1WSA91c0mNqsH82UlEp0qj
+Content-Disposition: form-data; name="fromTable"
+
+
+--------------------------1WSA91c0mNqsH82UlEp0qj
+Content-Disposition: form-data; name="appID"
+
+
+--------------------------1WSA91c0mNqsH82UlEp0qj
+Content-Disposition: form-data; name="pretty"
+
+How often do you use the application?:Daily, How likely are you to recommend it to a friend on a scale of 0-10?:9, Feedback:The new personalized recommendations feature is great!, Upload images of your customized setup to get featured!:frontend setup.jpg workflow.png
+--------------------------1WSA91c0mNqsH82UlEp0qj
+Content-Disposition: form-data; name="unread"
+
+
+--------------------------1WSA91c0mNqsH82UlEp0qj
+Content-Disposition: form-data; name="parent"
+
+
+--------------------------1WSA91c0mNqsH82UlEp0qj
+Content-Disposition: form-data; name="ip"
+
+103.151.209.117
+--------------------------1WSA91c0mNqsH82UlEp0qj--

zerver/webhooks/jotform/tests.py

@@ -0,0 +1,70 @@
+from typing_extensions import override
+
+from zerver.lib.test_classes import WebhookTestCase
+from zerver.lib.webhooks.common import parse_multipart_string
+
+
+class JotformHookTests(WebhookTestCase):
+    def test_response(self) -> None:
+        expected_title = "Tutor Appointment Form"
+        expected_message = """
+* **Student's Name**: Niloth P
+* **Type of Tutoring**: Online Tutoring
+* **Subject for Tutoring**: Math
+* **Grade**: 12
+* **Prior Tutoring?** No
+
+* **Identity Proof**: [Student_ID_!_$&'()_,-.;=@[]^_`{}~ .png](https://www.jotform.com/uploads/UserNiloth/243231271343446/6111139644845227683/Student_ID_%21_%24%26%27%28%29_%2C-.%3B%3D%40%5B%5D%5E_%60%7B%7D~%20.png), [Driving.license.png](https://www.jotform.com/uploads/UserNiloth/243231271343446/6111139644845227684/Driving.license.png)
+
+* **Reports**: [Report Card.pdf](https://www.jotform.com/uploads/UserNiloth/243231271343446/6111139644845227685/Report%20Card.pdf)""".strip()
+
+        self.check_webhook(
+            "response",
+            expected_title,
+            expected_message,
+            content_type="multipart/form-data",
+        )
+
+    def test_screenshot_response(self) -> None:
+        expected_title = "Feedback Form"
+        expected_message = """
+* **How often do you use the application?** Daily
+* **How likely are you to recommend it to a friend on a scale of 0-10?** 9
+* **Feedback**: The new personalized recommendations feature is great!
+
+* **Upload images of your customized setup to get featured!**: [frontend setup.jpg](https://www.jotform.com/uploads/kolanuvarun739/243615086540051/6114090137116205381/frontend%20setup.jpg), [workflow.png](https://www.jotform.com/uploads/kolanuvarun739/243615086540051/6114090137116205381/workflow.png)""".strip()
+
+        self.check_webhook(
+            "screenshot_response",
+            expected_title,
+            expected_message,
+            content_type="multipart/form-data",
+        )
+
+    def test_response_with_colon_comma_characters(self) -> None:
+        expected_title = "Sample testing"
+        expected_message = """
+* **Key1 with colon: and comma, end**: Value1 with colon: and comma, end
+* **Same Key**: Value 1
+* **Same Key**: Value 2
+* **Same Key-Value**: Same Key-Value
+* **Value 2**: Value 3
+* **Multiple Choice Question, options:**: Option; 1 Option2
+
+* **File Upload with colon : and comma , end**: [error; frontend, UI.png](https://www.jotform.com/uploads/kolanuvarun739/243490908500051/6197916587414311452/error%3B%20frontend%2C%20UI.png), [Screenshot_20250331_201054.png](https://www.jotform.com/uploads/kolanuvarun739/243490908500051/6197916587414311452/Screenshot_20250331_201054.png)""".strip()
+
+        self.check_webhook(
+            "response_with_colon_comma_characters",
+            expected_title,
+            expected_message,
+            content_type="multipart/form-data",
+        )
+
+    def test_bad_payload(self) -> None:
+        with self.assertRaisesRegex(AssertionError, "Unable to handle Jotform payload"):
+            self.check_webhook("response")
+
+    @override
+    def get_payload(self, fixture_name: str) -> dict[str, str]:
+        body = self.webhook_fixture_data("jotform", fixture_name, file_type="multipart")
+        return parse_multipart_string(body)

zerver/webhooks/jotform/view.py

@@ -0,0 +1,169 @@
+# Webhooks for external integrations.
+
+import json
+from typing import Any
+from urllib.parse import unquote
+
+from django.http import HttpRequest, HttpResponse
+from django.utils.translation import gettext as _
+
+from zerver.decorator import webhook_view
+from zerver.lib.exceptions import JsonableError
+from zerver.lib.response import json_success
+from zerver.lib.typed_endpoint import typed_endpoint_without_parameters
+from zerver.lib.webhooks.common import check_send_webhook_message
+from zerver.models import UserProfile
+
+
+def format_uploaded_file_links(file_question_value: str, file_url_mappings: dict[str, str]) -> str:
+    words = file_question_value.split()
+    url_markdown_list = []
+    current_file_name_words = []
+    for word in words:
+        current_file_name_words.append(word)
+
+        # Greedy approach to find the filenames in file_url_mappings.
+        potential_file_name = " ".join(current_file_name_words)
+        if potential_file_name in file_url_mappings:
+            file_url = file_url_mappings.get(potential_file_name)
+            url_markdown_list.append(f"[{potential_file_name}]({file_url})")
+            current_file_name_words = []
+
+    return ", ".join(url_markdown_list)
+
+
+def is_non_file_upload_question_with_response(field: str, raw_request: dict[str, Any]) -> bool:
+    """
+    File upload questions are in raw_request["temp_upload"].
+    So, the other questions are the keys in raw_request starting
+    with "q". We exclude any questions with a zero length value,
+    because they are not in the "pretty" data of the payload.
+    """
+    field_value = raw_request.get(field)
+    return bool(
+        field
+        and field[0] == "q"
+        and field_value
+        and (
+            isinstance(field_value, str)
+            or (
+                isinstance(field_value, dict)
+                # Non-empty Appointment, Date fields
+                and "" not in field_value.values()
+                # Non-empty Input Table field
+                and not (
+                    len(field_value) == 2 and "colIds" in field_value and "rowIds" in field_value
+                )
+            )
+            # Multiple choice questions
+            or isinstance(field_value, list)
+        )
+    )
+
+
+def format_value(value: str | list[str] | dict[str, str]) -> str:
+    if isinstance(value, str):
+        return value
+    elif isinstance(value, list):
+        return " ".join(value)
+
+    return " ".join(value.values())
+
+
+def get_pretty_fields(pretty: str, values: list[str]) -> list[tuple[str, str]]:
+    """
+    The format of "pretty" data in the payload is "key1:value1, key2:value2, ..."
+    The parameter "values" contains all substrings that appear as values
+    in the pretty data. Extracts each key-value pair by locating the position
+    of each value in the string and separating the corresponding key and value,
+    by tracking the starting position of the next key-value pair.
+    This approach is necessary because keys and values may contain colons
+    or commas, making it unreliable to simply split the string using ', '.
+
+    Returns a list of (key, value) pairs to preserve order and allow duplicate keys.
+    """
+
+    pretty_fields = []
+    pair_starting_index = 0
+
+    for value in values:
+        value_length = len(value)
+        possible_match_index = pretty.find(value + ":", pair_starting_index)
+
+        # If the current pair starts with a key that is equal to the value
+        if possible_match_index == pair_starting_index:
+            key = value
+            val = value
+
+            # 3 characters for colon, comma and space.
+            pair_starting_index += 2 * value_length + 3
+        else:
+            value_occurrence_index = pretty.find(value, pair_starting_index)
+            value_ending_index = value_occurrence_index + value_length
+
+            # -1 for colon, separating key and value
+            key = pretty[pair_starting_index : value_occurrence_index - 1]
+            val = pretty[value_occurrence_index:value_ending_index]
+
+            # 2 characters for comma and space, which separate the fields
+            pair_starting_index = value_ending_index + 2
+
+        pretty_fields.append((key, val))
+
+    return pretty_fields
+
+
+@webhook_view("Jotform")
+@typed_endpoint_without_parameters
+def api_jotform_webhook(
+    request: HttpRequest,
+    user_profile: UserProfile,
+) -> HttpResponse:
+    payload = request.POST
+    topic_name = payload.get("formTitle")
+
+    raw_request = json.loads(payload.get("rawRequest", "{}"))
+    non_file_upload_values_in_pretty_data = [
+        format_value(value)
+        for field, value in raw_request.items()
+        if is_non_file_upload_question_with_response(field, raw_request)
+    ]
+
+    url_mappings = {}
+    file_values_in_pretty_data = []
+    if raw_request.get("temp_upload"):
+        upload_keys = raw_request.get("temp_upload").keys()
+        file_questions_keys = [key.split("_", 1)[-1] for key in upload_keys]
+        file_values_in_pretty_data = [
+            " ".join(unquote(url.split("/")[-1]) for url in raw_request.get(key, []))
+            for key in file_questions_keys
+        ]
+        url_mappings = {
+            unquote(url.split("/")[-1]): url
+            for key in file_questions_keys
+            for url in raw_request.get(key, [])
+        }
+
+    # Non file values come earlier than file values in the "pretty" data of the payload.
+    pretty_values = non_file_upload_values_in_pretty_data + list(file_values_in_pretty_data)
+    pretty_fields = get_pretty_fields(payload.get("pretty", ""), pretty_values)
+
+    if not topic_name or not pretty_fields:
+        raise JsonableError(_("Unable to handle Jotform payload"))
+
+    form_response = ""
+    for index, (label, value) in enumerate(pretty_fields):
+        separator = " " if label.endswith("?") else ": "
+
+        # File upload fields are last in the "pretty" payload data.
+        if index >= len(non_file_upload_values_in_pretty_data):
+            value = format_uploaded_file_links(value, url_mappings)
+            # We add a new line so that image files are rendered
+            # correctly in the message.
+            form_response += "\n"
+        form_response += f"* **{label}**{separator}{value}\n"
+
+    message = form_response.strip()
+
+    check_send_webhook_message(request, user_profile, topic_name, message)
+    return json_success(request)