snapshot of https://github.com/zulip/zulip.git @ 48c69911c7dd4e03b20552eb3bd77ad8151c1357 (2026-09-15)

zerver/webhooks/raygun/doc.md

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+# Zulip Raygun integration
+
+Get Zulip notifications for your Raygun events!
+
+{start_tabs}
+
+1. {!create-an-incoming-webhook.md!}
+
+1. {!generate-webhook-url-basic.md!}
+
+1. Go to your Raygun dashboard, and click on **Integrations**.
+   Click on **Webhook**, and click on the **Setup** tab.
+
+1. Set **Url** to the URL generated above. Check the **Enabled** checkbox,
+   and click **Save Changes**.
+
+{end_tabs}
+
+{!congrats.md!}
+
+![](/static/images/integrations/raygun/001.png)
+
+{!event-filtering-additional-feature.md!}
+
+### Related documentation
+
+{!webhooks-url-specification.md!}

zerver/webhooks/raygun/fixtures/comment_added_to_error.json

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+{
+  "event":"error_activity",
+  "eventType":"CommentAdded",
+  "error":{
+    "url":"https://app.raygun.com/error-url",
+    "description":"Anita left a comment on error Script Error, 'Ignoring these errors'",
+    "activityDate":"1970-01-28T01:49:36Z",
+    "message":"Script Error",
+    "comment":"Ignoring these errors",
+    "user":"Anita Peacock"
+  },
+  "application":{
+    "name":"application name",
+    "url":"http://app.raygun.io/application-url"
+  }
+}

zerver/webhooks/raygun/fixtures/error_assigned_to_user.json

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+{
+  "event":"error_activity",
+  "eventType":"AssignedToUser",
+  "error":{
+    "url":"https://app.raygun.com/error-url",
+    "description":"Error Script Error was assigned to Kyle by Amy",
+    "activityDate":"1970-01-28T01:49:36Z",
+    "message":"Script Error",
+    "assignedTo":"Kyle Kenny",
+    "user":"Amy Loondon"
+  },
+  "application":{
+    "name":"application name",
+    "url":"http://app.raygun.io/application-url"
+  }
+}

zerver/webhooks/raygun/fixtures/error_status_changed.json

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+{
+  "event":"error_activity",
+  "eventType":"StatusChanged",
+  "error":{
+    "url":"https://app.raygun.com/error-url",
+    "description":"Emma marked error Script Error as Ignored",
+    "activityDate":"1970-01-28T01:49:36Z",
+    "message":"Script Error",
+    "status":"Ignored",
+    "user":"Emma Cat"
+  },
+  "application":{
+    "name":"Best App",
+    "url":"http://app.raygun.io/application-url"
+  }
+}

zerver/webhooks/raygun/fixtures/hourly_followup_error.json

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+{
+  "event":"error_notification",
+  "eventType":"HourlyFollowUp",
+  "error":{
+    "url":"http://app.raygun.io/error-url",
+    "message":"",
+    "firstOccurredOn":"1970-01-28T01:49:36Z",
+    "lastOccurredOn":"1970-01-28T01:49:36Z",
+    "usersAffected":1,
+    "totalOccurrences":1
+  },
+  "application":{
+    "name":"application name",
+    "url":"http://app.raygun.io/application-url"
+  }
+}

zerver/webhooks/raygun/fixtures/new_error.json

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+{
+  "event":"error_notification",
+  "eventType":"NewErrorOccurred",
+  "error":{
+    "url":"http://app.raygun.io/error-url",
+    "message":"",
+    "firstOccurredOn":"1970-01-28T01:49:36Z",
+    "lastOccurredOn":"1970-01-28T01:49:36Z",
+    "usersAffected":1,
+    "totalOccurrences":1,
+    "instance":{
+      "tags":[
+        "test",
+        "error-page",
+        "v1.0.1",
+        "env:staging"
+      ],
+      "affectedUser":{
+        "Identifier":"a9b7d84a-c0d3-4e7e-9ded-1ec13d033846",
+        "IsAnonymous":true,
+        "UUID":"a9b7d84a-c0d3-4e7e-9ded-1ec13d033846"
+      },
+      "customData":{
+        "pageName":"Error Page",
+        "userLoggedIn":true
+      }
+    }
+  },
+  "application":{
+    "name":"application name",
+    "url":"http://app.raygun.io/application-url"
+  }
+}

zerver/webhooks/raygun/fixtures/one_minute_followup_error.json

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+{
+  "event":"error_notification",
+  "eventType":"OneMinuteFollowUp",
+  "error":{
+    "url":"http://app.raygun.io/error-url",
+    "message":"",
+    "firstOccurredOn":"1970-01-28T01:49:36Z",
+    "lastOccurredOn":"1970-01-28T01:49:36Z",
+    "usersAffected":1,
+    "totalOccurrences":1
+  },
+  "application":{
+    "name":"application name",
+    "url":"http://app.raygun.io/application-url"
+  }
+}

zerver/webhooks/raygun/fixtures/reoccurred_error.json

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+{
+  "event":"error_notification",
+  "eventType":"ErrorReoccurred",
+  "error":{
+    "url":"http://app.raygun.io/error-url",
+    "message":"",
+    "firstOccurredOn":"1970-01-28T01:49:36Z",
+    "lastOccurredOn":"1970-01-28T01:49:36Z",
+    "usersAffected":1,
+    "totalOccurrences":1,
+    "instance":{
+      "tags":[
+        "test",
+        "error-page",
+        "v1.0.1",
+        "env:staging"
+      ],
+      "affectedUser":{
+        "Identifier":"a9b7d84a-c0d3-4e7e-9ded-1ec13d033846",
+        "IsAnonymous":true,
+        "UUID":"a9b7d84a-c0d3-4e7e-9ded-1ec13d033846"
+      },
+      "customData":{
+        "pageName":"Error Page",
+        "userLoggedIn":true
+      }
+    }
+  },
+  "application":{
+    "name":"application name",
+    "url":"http://app.raygun.io/application-url"
+  }
+}

zerver/webhooks/raygun/tests.py

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+from zerver.lib.test_classes import WebhookTestCase
+
+
+class RaygunHookTests(WebhookTestCase):
+    def test_status_changed_message(self) -> None:
+        expected_topic_name = "test"
+        expected_message = """
+[Error](https://app.raygun.com/error-url) status changed to **Ignored** by Emma Cat:
+* **Timestamp**: <time:1970-01-28T01:49:36+00:00>
+* **Application details**: [Best App](http://app.raygun.io/application-url)
+""".strip()
+
+        self.check_webhook(
+            "error_status_changed",
+            expected_topic_name,
+            expected_message,
+            content_type="application/x-www-form-urlencoded",
+        )
+
+    def test_comment_added_to_error_message(self) -> None:
+        expected_topic_name = "test"
+        expected_message = """
+Anita Peacock commented on [Error](https://app.raygun.com/error-url):
+
+``` quote
+Ignoring these errors
+```
+* **Timestamp**: <time:1970-01-28T01:49:36+00:00>
+* **Application details**: [application name](http://app.raygun.io/application-url)
+""".strip()
+
+        self.check_webhook(
+            "comment_added_to_error",
+            expected_topic_name,
+            expected_message,
+            content_type="application/x-www-form-urlencoded",
+        )
+
+    def test_error_assigned_to_user_message(self) -> None:
+        expected_topic_name = "test"
+        expected_message = """
+Amy Loondon assigned [Error](https://app.raygun.com/error-url) to Kyle Kenny:
+* **Timestamp**: <time:1970-01-28T01:49:36+00:00>
+* **Application details**: [application name](http://app.raygun.io/application-url)
+""".strip()
+
+        self.check_webhook(
+            "error_assigned_to_user",
+            expected_topic_name,
+            expected_message,
+            content_type="application/x-www-form-urlencoded",
+        )
+
+    def test_one_minute_followup_error_message(self) -> None:
+        expected_topic_name = "test"
+        expected_message = """
+One minute [follow-up error](http://app.raygun.io/error-url):
+* **First occurred**: <time:1970-01-28T01:49:36+00:00>
+* **Last occurred**: <time:1970-01-28T01:49:36+00:00>
+* 1 users affected with 1 total occurrences
+* **Application details**: [application name](http://app.raygun.io/application-url)
+""".strip()
+
+        self.check_webhook(
+            "one_minute_followup_error",
+            expected_topic_name,
+            expected_message,
+            content_type="application/x-www-form-urlencoded",
+        )
+
+    def test_hourly_followup_error_message(self) -> None:
+        expected_topic_name = "test"
+        expected_message = """
+Hourly [follow-up error](http://app.raygun.io/error-url):
+* **First occurred**: <time:1970-01-28T01:49:36+00:00>
+* **Last occurred**: <time:1970-01-28T01:49:36+00:00>
+* 1 users affected with 1 total occurrences
+* **Application details**: [application name](http://app.raygun.io/application-url)
+""".strip()
+
+        self.check_webhook(
+            "hourly_followup_error",
+            expected_topic_name,
+            expected_message,
+            content_type="application/x-www-form-urlencoded",
+        )
+
+    def test_new_error_message(self) -> None:
+        expected_topic_name = "test"
+        expected_message = """
+New [Error](http://app.raygun.io/error-url) occurred:
+* **First occurred**: <time:1970-01-28T01:49:36+00:00>
+* **Last occurred**: <time:1970-01-28T01:49:36+00:00>
+* 1 users affected with 1 total occurrences
+* **Tags**: test, error-page, v1.0.1, env:staging
+* **Affected user**: a9b7d8...33846
+* **pageName**: Error Page
+* **userLoggedIn**: True
+* **Application details**: [application name](http://app.raygun.io/application-url)
+""".strip()
+
+        self.check_webhook(
+            "new_error",
+            expected_topic_name,
+            expected_message,
+            content_type="application/x-www-form-urlencoded",
+        )
+
+    def test_reoccurred_error_message(self) -> None:
+        expected_topic_name = "test"
+        expected_message = """
+[Error](http://app.raygun.io/error-url) reoccurred:
+* **First occurred**: <time:1970-01-28T01:49:36+00:00>
+* **Last occurred**: <time:1970-01-28T01:49:36+00:00>
+* 1 users affected with 1 total occurrences
+* **Tags**: test, error-page, v1.0.1, env:staging
+* **Affected user**: a9b7d8...33846
+* **pageName**: Error Page
+* **userLoggedIn**: True
+* **Application details**: [application name](http://app.raygun.io/application-url)
+""".strip()
+
+        self.check_webhook(
+            "reoccurred_error",
+            expected_topic_name,
+            expected_message,
+            content_type="application/x-www-form-urlencoded",
+        )

zerver/webhooks/raygun/view.py

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+from datetime import datetime
+
+from django.http import HttpRequest, HttpResponse
+
+from zerver.decorator import webhook_view
+from zerver.lib.exceptions import UnsupportedWebhookEventTypeError
+from zerver.lib.response import json_success
+from zerver.lib.timestamp import datetime_to_global_time
+from zerver.lib.typed_endpoint import JsonBodyPayload, typed_endpoint
+from zerver.lib.validator import WildValue, check_anything, check_int, check_list, check_string
+from zerver.lib.webhooks.common import check_send_webhook_message
+from zerver.models import UserProfile
+
+ALL_EVENT_TYPES = ["error_notification", "error_activity"]
+
+
+@webhook_view("Raygun", all_event_types=ALL_EVENT_TYPES)
+@typed_endpoint
+def api_raygun_webhook(
+    request: HttpRequest,
+    user_profile: UserProfile,
+    *,
+    payload: JsonBodyPayload[WildValue],
+) -> HttpResponse:
+    # The payload contains 'event' key. This 'event' key has a value of either
+    # 'error_notification' or 'error_activity'. 'error_notification' happens
+    # when an error is caught in an application, where as 'error_activity'
+    # happens when an action is being taken for the error itself
+    # (ignored/resolved/assigned/etc.).
+    event = payload["event"].tame(check_string)
+
+    # Because we wanted to create a message for all of the payloads, it is best
+    # to handle them separately. This is because some payload keys don't exist
+    # in the other event.
+
+    if event == "error_notification":
+        message = compose_notification_message(payload)
+    elif event == "error_activity":
+        message = compose_activity_message(payload)
+    else:
+        raise UnsupportedWebhookEventTypeError(event)
+
+    topic_name = "test"
+
+    check_send_webhook_message(request, user_profile, topic_name, message, event)
+
+    return json_success(request)
+
+
+def make_user_stats_chunk(error_dict: WildValue) -> str:
+    """Creates a stat chunk about total occurrences and users affected for the
+    error.
+
+    Example: usersAffected: 2, totalOccurrences: 10
+    Output: 2 users affected with 10 total occurrences
+
+    :param error_dict: The error dictionary containing the error keys and
+    values
+    :returns: A message chunk that will be added to the main message
+    """
+    users_affected = error_dict["usersAffected"].tame(check_int)
+    total_occurrences = error_dict["totalOccurrences"].tame(check_int)
+
+    # One line is subjectively better than two lines for this.
+    return f"* {users_affected} users affected with {total_occurrences} total occurrences\n"
+
+
+def make_time_chunk(error_dict: WildValue) -> str:
+    """Creates a time message chunk.
+
+    Example: firstOccurredOn: "X", lastOccurredOn: "Y"
+    Output:
+    First occurred: X
+    Last occurred: Y
+
+    :param error_dict: The error dictionary containing the error keys and
+    values
+    :returns: A message chunk that will be added to the main message
+    """
+    # Make the timestamp more readable to a human.
+    time_first = parse_time(error_dict["firstOccurredOn"].tame(check_string))
+    time_last = parse_time(error_dict["lastOccurredOn"].tame(check_string))
+
+    # Provide time information about this error,
+    return f"* **First occurred**: {time_first}\n* **Last occurred**: {time_last}\n"
+
+
+def make_message_chunk(message: str) -> str:
+    """Creates a message chunk if exists.
+
+    Example: message: "This is an example message" returns "Message: This is an
+    example message". Whereas message: "" returns "".
+
+    :param message: The value of message inside of the error dictionary
+    :returns: A message chunk if there exists an additional message, otherwise
+    returns an empty string.
+    """
+    # "Message" shouldn't be included if there is none supplied.
+    return f"* **Message**: {message}\n" if message != "" else ""
+
+
+def make_app_info_chunk(app_dict: WildValue) -> str:
+    """Creates a message chunk that contains the application info and the link
+    to the Raygun dashboard about the application.
+
+    :param app_dict: The application dictionary obtained from the payload
+    :returns: A message chunk that will be added to the main message
+    """
+    app_name = app_dict["name"].tame(check_string)
+    app_url = app_dict["url"].tame(check_string)
+    return f"* **Application details**: [{app_name}]({app_url})\n"
+
+
+def notification_message_follow_up(payload: WildValue) -> str:
+    """Creates a message for a repeating error follow up
+
+    :param payload: Raygun payload
+    :return: Returns the message, somewhat beautifully formatted
+    """
+    message = ""
+
+    # Link to Raygun about the follow up
+    followup_link_md = "[follow-up error]({})".format(payload["error"]["url"].tame(check_string))
+
+    followup_type = payload["eventType"].tame(check_string)
+
+    if followup_type == "HourlyFollowUp":
+        prefix = "Hourly"
+    else:
+        # Cut the "MinuteFollowUp" from the possible event types, then add "
+        # minute" after that. So prefix for "OneMinuteFollowUp" is "One
+        # minute", where "FiveMinuteFollowUp" is "Five minute".
+        prefix = followup_type[: len(followup_type) - 14] + " minute"
+
+    message += f"{prefix} {followup_link_md}:\n"
+
+    # Get the message of the error.
+    payload_msg = payload["error"]["message"].tame(check_string)
+
+    message += make_message_chunk(payload_msg)
+    message += make_time_chunk(payload["error"])
+    message += make_user_stats_chunk(payload["error"])
+    message += make_app_info_chunk(payload["application"])
+
+    return message
+
+
+def notification_message_error_occurred(payload: WildValue) -> str:
+    """Creates a message for a new error or reoccurred error
+
+    :param payload: Raygun payload
+    :return: Returns the message, somewhat beautifully formatted
+    """
+    message = ""
+
+    # Provide a clickable link that goes to Raygun about this error.
+    error_link_md = "[Error]({})".format(payload["error"]["url"].tame(check_string))
+
+    # Stylize the message based on the event type of the error.
+    if payload["eventType"].tame(check_string) == "NewErrorOccurred":
+        message += "{}:\n".format(f"New {error_link_md} occurred")
+    elif payload["eventType"].tame(check_string) == "ErrorReoccurred":
+        message += "{}:\n".format(f"{error_link_md} reoccurred")
+
+    # Get the message of the error. This value can be empty (as in "").
+    payload_msg = payload["error"]["message"].tame(check_string)
+
+    message += make_message_chunk(payload_msg)
+    message += make_time_chunk(payload["error"])
+    message += make_user_stats_chunk(payload["error"])
+
+    # Only NewErrorOccurred and ErrorReoccurred contain an error instance.
+    error_instance = payload["error"]["instance"]
+
+    # Extract each of the keys and values in error_instance for easier handle
+
+    # Contains list of tags for the error. Can be empty (null)
+    tags = error_instance["tags"]
+
+    # Contains the identity of affected user at the moment this error
+    # happened. This surprisingly can be null. Somehow.
+    affected_user = error_instance["affectedUser"]
+
+    # Contains custom data for this particular error (if supplied). Can be
+    # null.
+    custom_data = error_instance["customData"]
+
+    if tags is not None:
+        message += "* **Tags**: {}\n".format(", ".join(tags.tame(check_list(check_string))))
+
+    if affected_user is not None:
+        user_uuid = affected_user["UUID"].tame(check_string)
+        message += f"* **Affected user**: {user_uuid[:6]}...{user_uuid[-5:]}\n"
+
+    if custom_data is not None:
+        # We don't know what the keys and values beforehand, so we are forced
+        # to iterate.
+        for key in sorted(custom_data.keys()):
+            message += f"* **{key}**: {custom_data[key].tame(check_anything)}\n"
+
+    message += make_app_info_chunk(payload["application"])
+
+    return message
+
+
+def compose_notification_message(payload: WildValue) -> str:
+    """Composes a message that contains information on the error
+
+    :param payload: Raygun payload
+    :return: Returns a response message
+    """
+
+    # Get the event type of the error. This can be "NewErrorOccurred",
+    # "ErrorReoccurred", "OneMinuteFollowUp", "FiveMinuteFollowUp", ...,
+    # "HourlyFollowUp" for notification error.
+    event_type = payload["eventType"].tame(check_string)
+
+    # "NewErrorOccurred" and "ErrorReoccurred" contain error instance
+    # information, meaning that it has payload['error']['instance']. The other
+    # event type (the follow ups) doesn't have this instance.
+
+    # We now split this main function again into two functions. One is for
+    # "NewErrorOccurred" and "ErrorReoccurred", and one is for the rest. Both
+    # functions will return a text message that is formatted for the chat.
+    if event_type in ("NewErrorOccurred", "ErrorReoccurred"):
+        return notification_message_error_occurred(payload)
+    elif "FollowUp" in event_type:
+        return notification_message_follow_up(payload)
+    else:
+        raise UnsupportedWebhookEventTypeError(event_type)
+
+
+def activity_message(payload: WildValue) -> str:
+    """Creates a message from an activity that is being taken for an error
+
+    :param payload: Raygun payload
+    :return: Returns the message, somewhat beautifully formatted
+    """
+    message = ""
+
+    error_link_md = "[Error]({})".format(payload["error"]["url"].tame(check_string))
+
+    event_type = payload["eventType"].tame(check_string)
+
+    user = payload["error"]["user"].tame(check_string)
+    if event_type == "StatusChanged":
+        error_status = payload["error"]["status"].tame(check_string)
+        message += f"{error_link_md} status changed to **{error_status}** by {user}:\n"
+    elif event_type == "CommentAdded":
+        comment = payload["error"]["comment"].tame(check_string)
+        message += f"{user} commented on {error_link_md}:\n\n``` quote\n{comment}\n```\n"
+    elif event_type == "AssignedToUser":
+        assigned_to = payload["error"]["assignedTo"].tame(check_string)
+        message += f"{user} assigned {error_link_md} to {assigned_to}:\n"
+
+    message += "* **Timestamp**: {}\n".format(
+        parse_time(payload["error"]["activityDate"].tame(check_string))
+    )
+
+    message += make_app_info_chunk(payload["application"])
+
+    return message
+
+
+def compose_activity_message(payload: WildValue) -> str:
+    """Composes a message that contains an activity that is being taken to
+    an error, such as commenting, assigning an error to a user, ignoring the
+    error, etc.
+
+    :param payload: Raygun payload
+    :return: Returns a response message
+    """
+
+    event_type = payload["eventType"].tame(check_string)
+
+    # Activity is separated into three main categories: status changes (
+    # ignores, resolved), error is assigned to user, and comment added to
+    # an error,
+
+    # But, they all are almost identical and the only differences between them
+    # are the keys at line 9 (check fixtures). So there's no need to split
+    # the function like the notification one.
+    if event_type in ("StatusChanged", "AssignedToUser", "CommentAdded"):
+        return activity_message(payload)
+    else:
+        raise UnsupportedWebhookEventTypeError(event_type)
+
+
+def parse_time(dt_str: str) -> str:
+    """Parses and returns the timestamp provided
+
+    :param timestamp: The timestamp provided by the payload
+    :returns: A string containing the time
+    """
+
+    dt = datetime.fromisoformat(dt_str)
+    return datetime_to_global_time(dt)