{ "type": "notification_event", "app_id": "abc123def", "data": { "type": "notification_event_data", "item": { "type": "conversation", "id": "215472621305755", "created_at": 1768033580, "updated_at": 1768033580, "waiting_since": null, "snoozed_until": null, "source": { "type": "conversation", "id": "219032411", "delivered_as": "admin_initiated", "subject": "", "body": "

qftweqwrfeyufy

", "author": { "type": "admin", "id": "9608799", "name": "John Doe", "email": "admin@example.com" }, "attachments": [], "url": null, "redacted": false }, "contacts": { "type": "contact.list", "contacts": [ { "type": "contact", "id": "6961e6de046e053d93e4da0b", "external_id": "fixture-user-1" } ] }, "first_contact_reply": null, "admin_assignee_id": null, "team_assignee_id": null, "open": true, "state": "open", "read": false, "tags": { "type": "tag.list", "tags": [] }, "priority": "not_priority", "sla_applied": null, "statistics": { "type": "conversation_statistics", "time_to_assignment": null, "time_to_admin_reply": null, "time_to_first_close": null, "time_to_last_close": null, "median_time_to_reply": null, "first_contact_reply_at": null, "first_assignment_at": null, "first_admin_reply_at": null, "first_close_at": null, "last_assignment_at": null, "last_assignment_admin_reply_at": null, "last_contact_reply_at": null, "last_admin_reply_at": null, "last_close_at": null, "last_closed_by_id": null, "count_reopens": 0, "count_assignments": 0, "count_conversation_parts": 1, "assigned_team_first_response_time": [], "assigned_team_first_response_time_in_office_hours": [], "handling_time": null }, "conversation_rating": null, "teammates": { "type": "admin.list", "admins": [] }, "title": null, "custom_attributes": { "Has attachments": false, "Imported via standalone": false, "Auto-translated": false, "Fin AI Agent: Preview": false, "Fin AI Agent: Image used in reply": false, "Copilot used": false }, "topics": { "type": "topic.list", "topics": [], "total_count": 0 }, "ticket": null, "linked_objects": { "type": "list", "data": [], "total_count": 0, "has_more": false }, "ai_agent": null, "ai_agent_participated": false, "conversation_parts": { "type": "conversation_part.list", "conversation_parts": [], "total_count": 0 } } }, "links": {}, "id": "notif_b735a345-53e3-4e99-ab8e-6bfd955d862c", "topic": "conversation.admin.single.created", "delivery_status": "pending", "delivery_attempts": 1, "delivered_at": 0, "first_sent_at": 1768033580, "created_at": 1768033580, "self": null }