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48 lines
2.4 KiB
Plaintext
48 lines
2.4 KiB
Plaintext
---
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title: "Custom terms of service"
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---
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<PlanAvailability slug="ent-plus" />
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Increase clarity on legal Mattermost expectations for internal employees and guests with the ability to set custom Terms of Service (“ToS”) agreements and re-acceptable periods.
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## Configuring terms of service
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To enable custom terms of service:
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1. Go to **System Console \> Compliance \> Custom Terms of Service**.
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2. Set **Enable Custom Terms of Service** to **true**.
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3. Set **Custom Terms of Service Text** which contains your terms. Markdown formatting is supported, including lists, headings, and bolding.
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4. Set **Re-Acceptance Period** to configure the number of days before Terms of Service acceptance expires, and when the terms must be re-accepted. Set to 0 if you don't want your terms to expire.
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5. Select **Save**.
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Once saved, all users must accept the terms of service by clicking **I Agree** next time they log in, or on the next page refresh. If they do not accept, they will be logged out.
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<Note>
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If you make an update to your Terms of Service, make sure to update your terms of service link at **System Console \> Site Configuration \> Customization \> Terms of Service link**. This link is presented to all users when they log in, and it's easily accessible to end users after accepting the terms.
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</Note>
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## Frequently asked questions
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### What happens if I update my terms of service text?
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There will be no impact to your end users. Users will simply be required to accept the new terms on next login or page refresh.
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### What happens if a user doesn't accept the terms of service?
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Users won't be able to log in if they don't accept the Terms of Service.
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### How do I know if my users accepted the terms of service?
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Each time a user agrees to the terms of service, the agreement is recorded in the database:
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- A new field `AcceptedServiceTermsId` in the **Users** table indicates the most recent terms of service the user has accepted.
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- Each time a user accepts the terms, the action is recorded in the **Audits** table, containing the username, timestamp of acceptance, and other relevant information.
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### Why isn't this feature in Team Edition for GDPR compliance?
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Terms of service is presented to users on login and account creation, and available to users at all times in the link available by going to **System Console \> Site Configuration \> Customization**.
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This feature is intended to meet compliance requirements for large Enterprise companies.
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