64898b2c79
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146 lines
5.5 KiB
JSON
146 lines
5.5 KiB
JSON
{
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"type": "notification_event",
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"app_id": "abc123def",
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"data": {
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"type": "notification_event_data",
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"item": {
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"ticket": {
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"type": "ticket",
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"id": 215472629353977,
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"url": "https://app.intercom.com/a/apps/abc123def/conversations/215472629353977",
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"custom_attributes": {
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"_default_title_": {
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"value": null,
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"type": "string"
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},
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"_default_description_": {
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"value": null,
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"type": "string"
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},
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"Platforms": {
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"value": null,
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"type": "string"
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},
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"Root cause": {
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"value": null,
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"type": "string"
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}
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},
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"state": "submitted",
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"ticket_type": "Tickets",
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"ticket_type_description": "When a customer query can’t be instantly resolved, convert to support request ticket to ensure the right details are captured and allow customers to keep track of progress.",
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"ticket_type_emoji": "🎟",
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"ticket_custom_state_admin_label": "Submitted",
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"ticket_custom_state_user_label": "Submitted"
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},
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"contact": {
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"type": "contact",
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"id": "6961f75992dc9c41aeee94c6",
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"workspace_id": "abc123def",
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"external_id": "100",
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"role": "user",
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"email": "lead_signup_fixture_ui@example.com",
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"phone": null,
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"formatted_phone": null,
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"name": "leadu",
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"avatar": null,
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"owner_id": null,
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"social_profiles": {
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"type": "list",
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"data": []
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},
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"has_hard_bounced": false,
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"marked_email_as_spam": false,
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"unsubscribed_from_emails": false,
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"created_at": "2026-01-10T06:53:13.684+00:00",
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"updated_at": "2026-01-11T07:48:44.707+00:00",
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"signed_up_at": null,
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"last_seen_at": null,
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"last_replied_at": null,
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"last_contacted_at": "2026-01-11T07:48:44.000+00:00",
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"last_email_opened_at": null,
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"last_email_clicked_at": null,
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"language_override": null,
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"browser": null,
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"browser_version": null,
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"browser_language": null,
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"os": null,
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"location": {
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"type": "location",
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"country": null,
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"region": null,
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"city": null,
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"country_code": null,
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"continent_code": null
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},
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"android_app_name": null,
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"android_app_version": null,
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"android_device": null,
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"android_os_version": null,
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"android_sdk_version": null,
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"android_last_seen_at": null,
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"ios_app_name": null,
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"ios_app_version": null,
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"ios_device": null,
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"ios_os_version": null,
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"ios_sdk_version": null,
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"ios_last_seen_at": null,
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"custom_attributes": {},
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"tags": {
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"type": "list",
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"data": [],
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"url": "/contacts/6961f75992dc9c41aeee94c6/tags",
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"total_count": 0,
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"has_more": false
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},
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"notes": {
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"type": "list",
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"data": [],
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"url": "/contacts/6961f75992dc9c41aeee94c6/notes",
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"total_count": 0,
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"has_more": false
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},
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"companies": {
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"type": "list",
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"data": [],
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"url": "/contacts/6961f75992dc9c41aeee94c6/companies",
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"total_count": 0,
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"has_more": false
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},
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"opted_out_subscription_types": {
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"type": "list",
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"data": [],
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"url": "/contacts/6961f75992dc9c41aeee94c6/subscriptions",
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"total_count": 0,
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"has_more": false
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},
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"opted_in_subscription_types": {
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"type": "list",
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"data": [],
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"url": "/contacts/6961f75992dc9c41aeee94c6/subscriptions",
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"total_count": 0,
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"has_more": false
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},
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"utm_campaign": null,
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"utm_content": null,
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"utm_medium": null,
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"utm_source": null,
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"utm_term": null,
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"referrer": null,
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"sms_consent": false,
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"unsubscribed_from_sms": false,
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"enabled_push_messaging": null
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}
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}
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},
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"links": {},
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"id": "notif_bce453db-05b4-4d76-b58b-a2e72362711f",
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"topic": "ticket.contact.detached",
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"delivery_status": "pending",
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"delivery_attempts": 1,
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"delivered_at": 0,
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"first_sent_at": 1768117767,
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"created_at": 1768117767,
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"self": null
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}
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