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upstream-zulip/zerver/webhooks/freshstatus/doc.md
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snapshot of https://github.com/zulip/zulip.git @ 48c69911c7dd4e03b20552eb3bd77ad8151c1357 (2026-09-15)
2026-09-15 15:05:30 +05:00

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# Zulip Freshstatus integration
Receive Freshstatus notifications in Zulip!
{start_tabs}
1. {!create-an-incoming-webhook.md!}
1. {!generate-webhook-url-basic.md!}
1. On your Freshstatus dashboard, select **Settings** and then click
**Integrations**. Under **Webhooks**, select **Manage**, and click
**New Webhook**.
1. Set **Webhook Name** to a name of your choice, such as `Zulip`, and
**Description** to any suitable description.
1. Under **Condition**, select the [events](#filtering-incoming-events)
you'd like to be notified for. Under **Action**, set **Request Type**
to `POST`. Set **Callback URL** to the **URL** generated above.
1. Leave **Requires Authentication** untoggled, and set **Content** to
**Advanced**.
1. Set **Incident JSON** to the following:
```
{
"id": "{id}",
"title": "{title}",
"description": "{description}",
"start_time": "{start_time}",
"end_time": "{end_time}",
"is_private": "{is_private}",
"source": "{source}",
"affected_services": "{affected_services}",
"notification_options": "{notification_options}"
}
```
1. Set **Maintenance JSON** to the following:
```
{
"id": "{id}",
"title": "{title}",
"description": "{description}",
"start_time": "{start_time}",
"end_time": "{end_time}",
"is_private": "{is_private}",
"source": "{source}",
"affected_services": "{affected_services}",
"notification_options": "{notification_options}",
"scheduled_start_time": "{scheduled_start_time}",
"scheduled_end_time": "{scheduled_end_time}",
"is_auto_update_status_on_scheduled_start": "{is_auto_update_status_on_scheduled_start}",
"is_auto_update_status_on_scheduled_end": "{is_auto_update_status_on_scheduled_end}",
"is_auto_update_component_status_on_scheduled_start": "{is_auto_update_component_status_on_scheduled_start}",
"is_auto_update_component_status_on_scheduled_end": "{is_auto_update_component_status_on_scheduled_end}"
}
```
1. Set **Incident/Maintenance Note JSON** to the following:
```
{
"id": "{note_id}",
"title": "{title}",
"incident_id": "{note_incident_id}",
"incident_status": "{note_incident_status}",
"message": "{note_message}",
"status": "{note_status}",
"is_private": "{note_is_private}",
"notification_options": "{note_notification_options}"
}
```
1. Click **Save**. Once the webhook is saved, you can check whether it
is configured correctly by clicking **Test**.
{end_tabs}
{!congrats.md!}
![](/static/images/integrations/freshstatus/001.png)
{!event-filtering-additional-feature.md!}
### Related documentation
{!webhooks-url-specification.md!}